Chat Support Jobs in England

Chat Support
UK > England

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for Chat Support skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Chat Support over the 6 months to 24 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
24 Apr 2024
Same period 2023 Same period 2022
Rank 812 929 1112
Rank change year-on-year +117 +183 -289
Permanent jobs citing Chat Support 20 27 16
As % of all permanent jobs advertised in England 0.024% 0.029% 0.012%
As % of the Processes & Methodologies category 0.027% 0.030% 0.013%
Number of salaries quoted 19 24 14
10th Percentile £21,250 - £26,275
25th Percentile £22,000 £23,500 £30,000
Median annual salary (50th Percentile) £26,000 £24,000 £36,500
Median % change year-on-year +8.33% -34.25% -31.13%
75th Percentile £31,000 £32,500 £41,750
90th Percentile £32,000 £39,400 -
UK median annual salary £26,000 £24,000 £30,000
% change year-on-year +8.33% -20.00% -43.40%

All Process and Methodology Skills
England

Chat Support is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 72,854 89,915 124,939
As % of all permanent jobs advertised in England 85.97% 95.66% 95.64%
Number of salaries quoted 53,893 52,961 73,929
10th Percentile £29,000 £34,250 £33,299
25th Percentile £39,750 £46,000 £44,186
Median annual salary (50th Percentile) £55,000 £62,500 £60,000
Median % change year-on-year -12.00% +4.17% +9.09%
75th Percentile £73,750 £82,500 £80,000
90th Percentile £93,750 £101,250 £97,500
UK median annual salary £55,000 £62,000 £60,000
% change year-on-year -11.29% +3.33% +9.09%

Chat Support
Job Vacancy Trend in England

Job postings citing Chat Support as a proportion of all IT jobs advertised in England.

Job vacancy trend for Chat Support in England

Chat Support
Salary Trend in England

3-month moving average salary quoted in jobs citing Chat Support in England.

Salary trend for Chat Support in England

Chat Support
Salary Histogram in England

Salary distribution for jobs citing Chat Support in England over the 6 months to 24 April 2024.

Salary histogram for Chat Support in England

Chat Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Chat Support within the England region over the 6 months to 24 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England - 9 £22,500 - 3
East of England +30 5 £31,250 +4.17% 2
North West - 5 £22,000 - 1
London - 4 £26,000 - 3
North East - 4 £22,500 - 1
South West -13 1 - -
West Midlands - 1 £25,500 - 1
Midlands - 1 £25,500 - 1
Chat Support
UK

Chat Support
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (40.00%) Microsoft Exchange
2 3 (15.00%) Skype for Business
Applications
1 6 (30.00%) Microsoft Office
2 1 (5.00%) Chatbot
Cloud Services
1 9 (45.00%) Microsoft 365
2 3 (15.00%) SaaS
2 3 (15.00%) WhatsApp
3 2 (10.00%) Azure
3 2 (10.00%) Mimecast
4 1 (5.00%) Entra ID
Communications & Networking
1 4 (20.00%) Firewall
1 4 (20.00%) LAN
1 4 (20.00%) Network Security
1 4 (20.00%) WAN
1 4 (20.00%) Wi-Fi
2 3 (15.00%) Skype
2 3 (15.00%) WebEx
General
1 14 (70.00%) Social Skills
2 9 (45.00%) Analytical Skills
3 4 (20.00%) Public Sector
4 3 (15.00%) Finance
5 1 (5.00%) Marketing
5 1 (5.00%) Organisational Skills
5 1 (5.00%) Publishing
Job Titles
1 10 (50.00%) Analyst
2 5 (25.00%) IT Analyst
2 5 (25.00%) IT Support
2 5 (25.00%) IT Support Analyst
2 5 (25.00%) Service Analyst
2 5 (25.00%) Service Desk Analyst
2 5 (25.00%) Support Analyst
3 4 (20.00%) IT Technician
4 1 (5.00%) 1st Line Engineer
4 1 (5.00%) 1st Line Support
4 1 (5.00%) 1st Line Support Engineer
4 1 (5.00%) Email Analyst
4 1 (5.00%) Operations Manager
4 1 (5.00%) Support Engineer
4 1 (5.00%) Web Analyst
Miscellaneous
1 5 (25.00%) Smartphone
2 4 (20.00%) iPad
3 1 (5.00%) Analytical Mindset
3 1 (5.00%) e-Learning
3 1 (5.00%) Learning Management System
3 1 (5.00%) Onboarding
3 1 (5.00%) Virtual Team
Operating Systems
1 11 (55.00%) Windows
2 5 (25.00%) Windows 10
2 5 (25.00%) Windows Server
3 3 (15.00%) Mac OS X
4 1 (5.00%) Android
Processes & Methodologies
1 9 (45.00%) Customer Service
2 8 (40.00%) Problem-Solving
3 4 (20.00%) Change Management
3 4 (20.00%) CRM
3 4 (20.00%) Incident Management
3 4 (20.00%) Infrastructure Engineering
3 4 (20.00%) ITIL
3 4 (20.00%) ITSM
3 4 (20.00%) Service Management
3 4 (20.00%) Time Management
4 2 (10.00%) Service Delivery
5 1 (5.00%) B2B
5 1 (5.00%) B2C
5 1 (5.00%) Continuous Improvement
5 1 (5.00%) E-Commerce
5 1 (5.00%) Performance Metrics
5 1 (5.00%) Process Improvement
5 1 (5.00%) Project Management
5 1 (5.00%) Scrum
5 1 (5.00%) Workflow
Programming Languages
1 1 (5.00%) PowerShell
Qualifications
1 1 (5.00%) Degree
Quality Assurance & Compliance
1 3 (15.00%) SLA
2 1 (5.00%) GDPR
System Software
1 10 (50.00%) Active Directory
Systems Management
1 4 (20.00%) SCCM
2 1 (5.00%) Microsoft Intune
Vendors
1 17 (85.00%) Microsoft
2 7 (35.00%) Cisco
3 5 (25.00%) Apple
3 5 (25.00%) ServiceNow
4 3 (15.00%) Salesforce
5 1 (5.00%) VMware