The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for Cisco ICM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Cisco ICM over the 3 months to 27 June 2017 with a comparison to the same period in the previous 2 years.

Cisco Unified Intelligent Contact Management Enterprise
UK / England
3 months to
27 Jun 2017
Same period 2016 Same period 2015
Rank - 897 939
Permanent jobs citing Cisco ICM 0 14 14
As % of all permanent IT jobs advertised in England - 0.015% 0.014%
As % of the Communications & Networking category - 0.089% 0.078%
Number of salaries quoted 0 9 4
Median salary - £67,500 £65,000
Median salary % change year-on-year - +3.84%  
UK excluding London median salary - £67,500 £67,500

Cisco ICM is in the communications and computer networking skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for communications and computer networking skills.

Communications & Computer Network Skills
England
Permanent job vacancies with a requirement for communications and computer networking skills 13668 15747 17871
As % of all permanent IT job vacancies advertised in England 16.32% 17.02% 17.42%
Number of salaries quoted 11164 13219 14633
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,000 £27,000
10% offered a salary of more than £70,000 £67,500 £68,500
UK excluding London median salary £42,500 £42,500 £41,500
% change year-on-year - +2.40%  

Cisco ICM
Job Vacancy Trend in England

The job posting trend of jobs advertised in England citing Cisco ICM as a proportion of all permanent or contract IT jobs with a match in the Communications & Networking category.

Job vacancy trend for Cisco ICM in England

Cisco ICM
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Cisco ICM in England.

Salary trend for Cisco ICM in England

For the 6 months to 27 June 2017, IT jobs citing Cisco ICM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region with a requirement for Cisco ICM.

1 12 (100.00%) Cisco
1 12 (100.00%) Cisco UCCE
2 6 (50.00%) Cisco ICM Scripting
2 6 (50.00%) CCNA
2 6 (50.00%) Cisco Certification
2 6 (50.00%) CAD
3 5 (41.67%) Project Management
3 5 (41.67%) LAN
3 5 (41.67%) WAN
3 5 (41.67%) IVR
3 5 (41.67%) Verint
3 5 (41.67%) Performance Improvement
4 1 (8.33%) PCI DSS
4 1 (8.33%) Campaign Management
4 1 (8.33%) QA
4 1 (8.33%) Telecoms
4 1 (8.33%) Workflow
4 1 (8.33%) SLA
4 1 (8.33%) CCNP

Cisco ICM
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 5 (41.67%) LAN
1 5 (41.67%) WAN
General
1 1 (8.33%) Telecoms
Job Titles
1 12 (100.00%) Cisco Engineer
2 6 (50.00%) Cisco Consultant
2 6 (50.00%) Cisco Voice Engineer
2 6 (50.00%) Consultant
2 6 (50.00%) ICM Engineer
2 6 (50.00%) Voice Engineer
3 5 (41.67%) Cisco Support
3 5 (41.67%) Cisco Support Engineer
3 5 (41.67%) Support Engineer
3 5 (41.67%) Voice Support Engineer
4 1 (8.33%) LAN Engineer
4 1 (8.33%) LAN/WAN Engineer
4 1 (8.33%) WAN Engineer
Miscellaneous
1 5 (41.67%) IVR
Processes & Methodologies
1 6 (50.00%) CAD
1 6 (50.00%) Cisco ICM Scripting
2 5 (41.67%) Performance Improvement
2 5 (41.67%) Project Management
3 1 (8.33%) Campaign Management
3 1 (8.33%) Workflow
Qualifications
1 6 (50.00%) CCNA
1 6 (50.00%) Cisco Certification
2 1 (8.33%) CCNP
Quality Assurance & Compliance
1 1 (8.33%) PCI DSS
1 1 (8.33%) QA
1 1 (8.33%) SLA
Systems Management
1 12 (100.00%) Cisco UCCE
Vendors
1 12 (100.00%) Cisco
2 5 (41.67%) Verint