Period
to 23 November 2017

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for Cisco IPCC skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Cisco IPCC over the 6 months to 23 November 2017 with a comparison to the same period in the previous 2 years.

Cisco IP Contact Center (IPCC)
UK > England
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 1160 1186 1217
Rank change year-on-year +26 +31 +64
Permanent jobs citing Cisco IPCC 6 17 60
As % of all permanent IT jobs advertised in England 0.004% 0.009% 0.029%
As % of the Systems Management category 0.041% 0.11% 0.38%
Number of salaries quoted 2 13 29
England median annual salary £42,758 £65,000 £52,000
Median salary % change year-on-year -34.22% +25.00% +15.56%
10th Percentile £40,639 £45,500 £33,750
90th Percentile £45,477 £69,750 £63,500
UK median annual salary £57,500 £65,000 £52,000
% change year-on-year -11.54% +25.00% +15.56%

Cisco IPCC is in the Systems Management category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for systems management skills.

All Systems Management Skills
England
Permanent vacancies with a requirement for systems management skills 14782 15645 15913
As % of all permanent IT jobs advertised in England 8.76% 8.73% 7.78%
Number of salaries quoted 12233 12745 13042
England median annual salary £55,000 £50,500 £50,000
Median salary % change year-on-year +8.91% +1.00% +5.26%
10th Percentile £31,250 £31,250 £30,000
90th Percentile £82,500 £78,750 £75,000
UK median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - +5.26%

Cisco IPCC
Job Vacancy Trend in England

Job postings citing Cisco IPCC as a percentage of all IT jobs advertised in England.

Job vacancy trend for Cisco IPCC in England

Cisco IPCC
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Cisco IPCC in England.

Salary trend for Cisco IPCC in England

Cisco IPCC
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Cisco IPCC within the England region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Midlands +26 3 - -
West Midlands - 3 - -
London +1 2 £42,758 -36.65%
South East +30 1 - -
Cisco IPCC
UK

For the 6 months to 23 November 2017, IT jobs citing Cisco IPCC also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region with a requirement for Cisco IPCC.

1 5 (83.33%) ITIL
2 4 (66.67%) Service Management
2 4 (66.67%) Service Delivery
2 4 (66.67%) Change Management
3 3 (50.00%) ITSM
3 3 (50.00%) Problem Management
3 3 (50.00%) Matrix Management
3 3 (50.00%) Release Management
3 3 (50.00%) Incident Management
3 3 (50.00%) Data Centre
4 2 (33.33%) Customer Requirements
4 2 (33.33%) Proactive Management
4 2 (33.33%) Line Management
4 2 (33.33%) Information Assurance
4 2 (33.33%) Cisco UCCE
4 2 (33.33%) ITIL V3
4 2 (33.33%) Continuous Improvement
4 2 (33.33%) Data Protection
4 2 (33.33%) Freedom of Information
4 2 (33.33%) Supplier Management
4 2 (33.33%) Project Management
4 2 (33.33%) Management Information System
4 2 (33.33%) Telecoms
4 2 (33.33%) Legal
4 2 (33.33%) Windows
4 2 (33.33%) SLA
4 2 (33.33%) Cisco
5 1 (16.67%) Microsoft
5 1 (16.67%) CCIE
5 1 (16.67%) CCNP

Cisco IPCC
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (16.67%) Microsoft Office
Communications & Networking
1 1 (16.67%) Firewall
1 1 (16.67%) SAN
1 1 (16.67%) Symposium
1 1 (16.67%) TCP/IP
1 1 (16.67%) Unified Communications
1 1 (16.67%) VoIP
General
1 2 (33.33%) Legal
1 2 (33.33%) Telecoms
2 1 (16.67%) Billing
Job Titles
1 3 (50.00%) Service Manager
2 2 (33.33%) ICT Manager
2 2 (33.33%) Technical Leader
2 2 (33.33%) Technical Manager
2 2 (33.33%) Technical Services Manager
3 1 (16.67%) Change Manager
3 1 (16.67%) Delivery Manager
3 1 (16.67%) ICT Service Delivery Manager
3 1 (16.67%) Network Engineer
3 1 (16.67%) Network Specialist
3 1 (16.67%) Network Support
3 1 (16.67%) Network Support Specialist
3 1 (16.67%) Senior Network Engineer
3 1 (16.67%) Senior Technical Engineer
3 1 (16.67%) Services Delivery Manager
3 1 (16.67%) Support Specialist
3 1 (16.67%) Technical Engineer
Miscellaneous
1 3 (50.00%) Data Centre
2 2 (33.33%) Freedom of Information
2 2 (33.33%) Management Information System
3 1 (16.67%) Analytical Skills
Operating Systems
1 2 (33.33%) Windows
2 1 (16.67%) Windows 10
2 1 (16.67%) Windows 7
2 1 (16.67%) Windows Server 2008
2 1 (16.67%) Windows Server 2012
Processes & Methodologies
1 5 (83.33%) ITIL
2 4 (66.67%) Change Management
2 4 (66.67%) Service Delivery
2 4 (66.67%) Service Management
3 3 (50.00%) Incident Management
3 3 (50.00%) ITSM
3 3 (50.00%) Matrix Management
3 3 (50.00%) Problem Management
3 3 (50.00%) Release Management
4 2 (33.33%) Continuous Improvement
4 2 (33.33%) Customer Requirements
4 2 (33.33%) Data Protection
4 2 (33.33%) Information Assurance
4 2 (33.33%) ITIL V3
4 2 (33.33%) Line Management
4 2 (33.33%) Proactive Management
4 2 (33.33%) Project Management
4 2 (33.33%) Supplier Management
5 1 (16.67%) Analytical Thinking
5 1 (16.67%) Proactive Monitoring
Programming Languages
1 1 (16.67%) Erlang
Qualifications
1 1 (16.67%) CCIE
1 1 (16.67%) CCNA
1 1 (16.67%) CCNP
1 1 (16.67%) CCNP Voice
1 1 (16.67%) CCVP
1 1 (16.67%) Cisco Certification
1 1 (16.67%) Degree
1 1 (16.67%) SC Cleared
1 1 (16.67%) Security Cleared
Quality Assurance & Compliance
1 2 (33.33%) SLA
Systems Management
1 2 (33.33%) Cisco UCCE
2 1 (16.67%) Cisco CUCM
2 1 (16.67%) SCCM
Vendors
1 2 (33.33%) Cisco
2 1 (16.67%) F5
2 1 (16.67%) Microsoft