IT Support Engineer Jobs in England

IT Support Engineer
UK > England

The median IT Support Engineer salary in England is £30,000 per year according to job vacancies posted during the 6 months to 23 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
23 Apr 2024
Same period 2023 Same period 2022
Rank 231 388 569
Rank change year-on-year +157 +181 -147
Permanent jobs requiring an IT Support Engineer 1,072 782 684
As % of all permanent jobs advertised in England 1.27% 0.83% 0.52%
As % of the Job Titles category 1.34% 0.91% 0.55%
Number of salaries quoted 997 590 636
10th Percentile £23,000 £25,000 £22,000
25th Percentile £25,750 £26,250 £25,750
Median annual salary (50th Percentile) £30,000 £32,500 £30,000
Median % change year-on-year -7.69% +8.33% +3.45%
75th Percentile £37,250 £37,250 £35,344
90th Percentile £43,750 £45,000 £43,750
UK median annual salary £30,000 £32,500 £30,000
% change year-on-year -7.69% +8.33% +3.45%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 79,927 86,214 125,478
% of permanent jobs with a recognized job title 94.48% 91.56% 96.07%
Number of salaries quoted 59,989 54,425 75,776
10th Percentile £28,500 £32,750 £32,500
25th Percentile £38,084 £45,000 £43,000
Median annual salary (50th Percentile) £54,000 £60,500 £60,000
Median % change year-on-year -10.74% +0.83% +9.09%
75th Percentile £72,433 £82,500 £80,000
90th Percentile £91,250 £100,000 £97,500
UK median annual salary £53,000 £60,000 £60,000
% change year-on-year -11.67% - +9.09%

IT Support Engineer
Job Vacancy Trend in England

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for IT Support Engineer in England

IT Support Engineer
Salary Trend in England

3-month moving average salary quoted in jobs citing IT Support Engineer in England.

Salary trend for IT Support Engineer in England

IT Support Engineer
Salary Histogram in England

Salary distribution for jobs citing IT Support Engineer in England over the 6 months to 23 April 2024.

Salary histogram for IT Support Engineer in England

IT Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the England region over the 6 months to 23 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +122 288 £30,000 - 44
North of England +54 194 £28,500 -5.00% 39
Midlands +108 179 £28,500 +3.64% 36
South West +19 147 £30,000 -3.01% 28
East of England +79 143 £29,500 -5.98% 22
London +44 121 £35,000 -3.78% 36
West Midlands +94 110 £28,500 +5.56% 17
North West +26 94 £26,000 -25.71% 22
Yorkshire +61 66 £30,000 +9.09% 13
East Midlands +20 64 £30,000 +9.09% 19
North East +28 34 £32,500 -0.76% 4
IT Support Engineer
UK

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 23 April 2024, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring IT Support Engineer in the job title.

1 707 (65.95%) Windows
2 664 (61.94%) Microsoft 365
3 589 (54.94%) Microsoft
4 537 (50.09%) Active Directory
5 395 (36.85%) Azure
6 360 (33.58%) Social Skills
7 337 (31.44%) Windows Server
8 264 (24.63%) Firewall
9 237 (22.11%) Customer Service
10 234 (21.83%) Microsoft Exchange
11 230 (21.46%) Windows 10
12 204 (19.03%) Microsoft Office
13 191 (17.82%) VMware
13 191 (17.82%) Problem-Solving
14 172 (16.04%) ITIL
15 156 (14.55%) SharePoint
16 155 (14.46%) Hyper-V
17 153 (14.27%) Entra ID
18 136 (12.69%) Microsoft Intune
19 134 (12.50%) VMware Infrastructure
20 124 (11.57%) DNS
21 114 (10.63%) Driving Licence
22 105 (9.79%) Wi-Fi
23 104 (9.70%) SQL
24 103 (9.61%) Degree
25 96 (8.96%) SQL Server
25 96 (8.96%) DHCP
25 96 (8.96%) Citrix
26 88 (8.21%) VPN
27 85 (7.93%) Linux

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 234 (21.83%) Microsoft Exchange
2 156 (14.55%) SharePoint
3 17 (1.59%) Exchange Server 2013
4 11 (1.03%) Exchange Server 2010
5 9 (0.84%) Confluence
5 9 (0.84%) Exchange Server 2007
6 6 (0.56%) Exchange Server 2000
7 4 (0.37%) IIS
8 3 (0.28%) SAS
8 3 (0.28%) WordPress
9 2 (0.19%) Blackberry Enterprise Server
9 2 (0.19%) CMS
9 2 (0.19%) Exchange Server 2003
9 2 (0.19%) Skype for Business
10 1 (0.093%) Apache
10 1 (0.093%) Site Server
10 1 (0.093%) Tomcat
Applications
1 204 (19.03%) Microsoft Office
2 38 (3.54%) Microsoft Excel
3 8 (0.75%) Spreadsheet
4 4 (0.37%) Microsoft Project
5 3 (0.28%) SPSS
6 1 (0.093%) AutoCAD
6 1 (0.093%) Microsoft PowerPoint
6 1 (0.093%) Trello
Business Applications
1 5 (0.47%) Sage X3
2 3 (0.28%) Remedy ITSM
3 2 (0.19%) Carpe Diem
3 2 (0.19%) Oracle Receivables
4 1 (0.093%) Elite 3E
4 1 (0.093%) SAP ERP
Cloud Services
1 664 (61.94%) Microsoft 365
2 395 (36.85%) Azure
3 153 (14.27%) Entra ID
4 49 (4.57%) AWS
5 44 (4.10%) OneDrive
6 21 (1.96%) Google Workspace
7 18 (1.68%) Mimecast
8 7 (0.65%) Serverless
8 7 (0.65%) WhatsApp
9 6 (0.56%) Amazon EC2
10 5 (0.47%) Cloud Computing
10 5 (0.47%) IaaS
10 5 (0.47%) iTunes
10 5 (0.47%) Rubrik
11 4 (0.37%) PaaS
11 4 (0.37%) SaaS
12 3 (0.28%) Dropbox
12 3 (0.28%) Dynamics 365
12 3 (0.28%) GCP
13 2 (0.19%) Slack
Communications & Networking
1 264 (24.63%) Firewall
2 124 (11.57%) DNS
3 105 (9.79%) Wi-Fi
4 96 (8.96%) DHCP
5 88 (8.21%) VPN
6 81 (7.56%) Wireless
7 78 (7.28%) VoIP
8 73 (6.81%) TCP/IP
9 62 (5.78%) WAN
10 61 (5.69%) VLAN
11 59 (5.50%) SAN
12 54 (5.04%) LAN
13 25 (2.33%) Remote Desktop
14 22 (2.05%) Internet
15 18 (1.68%) NAS
15 18 (1.68%) Network Security
16 16 (1.49%) Unified Communications
17 12 (1.12%) SSL
18 11 (1.03%) Broadband
19 10 (0.93%) PBX
Database & Business Intelligence
1 96 (8.96%) SQL Server
2 36 (3.36%) Amazon RDS
3 18 (1.68%) MySQL
4 8 (0.75%) MariaDB
5 4 (0.37%) DB2
6 3 (0.28%) Big Data
6 3 (0.28%) EDRMS
7 2 (0.19%) Crystal Reports
7 2 (0.19%) MongoDB
7 2 (0.19%) Oracle Reports
7 2 (0.19%) SAP HANA
8 1 (0.093%) Electronic Patient Records
8 1 (0.093%) Power BI
Development Applications
1 20 (1.87%) JIRA
2 2 (0.19%) MSI
2 2 (0.19%) Visual Studio
3 1 (0.093%) Atlassian Bamboo
3 1 (0.093%) Bitbucket
3 1 (0.093%) Jenkins
General
1 360 (33.58%) Social Skills
2 66 (6.16%) Organisational Skills
3 62 (5.78%) Finance
4 51 (4.76%) Law
5 49 (4.57%) Analytical Skills
6 45 (4.20%) Telecoms
7 34 (3.17%) Inclusion and Diversity
7 34 (3.17%) Legal
8 25 (2.33%) Manufacturing
8 25 (2.33%) Retail
9 18 (1.68%) Games
10 16 (1.49%) Banking
10 16 (1.49%) Documentation Skills
10 16 (1.49%) Marketing
11 11 (1.03%) Back Office
12 9 (0.84%) Advertising
13 8 (0.75%) Public Sector
14 2 (0.19%) Automotive
14 2 (0.19%) Military
14 2 (0.19%) Publishing
Libraries, Frameworks & Software Standards
1 8 (0.75%) ADSI
1 8 (0.75%) LDAP
2 5 (0.47%) Kafka
3 4 (0.37%) Cocoa
4 3 (0.28%) .NET
4 3 (0.28%) LAMP
5 2 (0.19%) CSS
5 2 (0.19%) HTML
5 2 (0.19%) V-Ray
6 1 (0.093%) EDI
6 1 (0.093%) RESTEasy
6 1 (0.093%) SAML
Miscellaneous
1 114 (10.63%) Driving Licence
2 39 (3.64%) Self-Motivation
3 36 (3.36%) Replication
4 25 (2.33%) EPoS
5 23 (2.15%) Enterprise Storage
5 23 (2.15%) Fat Client
5 23 (2.15%) Thin Client
6 18 (1.68%) Data Centre
7 17 (1.59%) Management Information System
7 17 (1.59%) Video Conferencing
8 16 (1.49%) iPad
9 14 (1.31%) Onboarding
10 13 (1.21%) Social Media
11 12 (1.12%) CCTV
12 10 (0.93%) iPhone
13 8 (0.75%) Apple TV
13 8 (0.75%) Client/Server
13 8 (0.75%) Public Cloud
14 6 (0.56%) Life Science
14 6 (0.56%) Smartphone
Operating Systems
1 707 (65.95%) Windows
2 337 (31.44%) Windows Server
3 230 (21.46%) Windows 10
4 85 (7.93%) Linux
5 74 (6.90%) Mac OS
6 68 (6.34%) Windows Server 2016
7 60 (5.60%) Android
8 56 (5.22%) Windows Server 2012
9 53 (4.94%) Windows Server 2019
10 48 (4.48%) Apple iOS
11 27 (2.52%) Windows 7
12 19 (1.77%) Mac OS X
13 18 (1.68%) Windows Server 2008
14 13 (1.21%) Windows 8
15 9 (0.84%) Unix
16 7 (0.65%) CentOS
17 5 (0.47%) Windows Server 2003
18 4 (0.37%) Debian
19 3 (0.28%) Red Hat Enterprise Linux
19 3 (0.28%) VMS
Processes & Methodologies
1 237 (22.11%) Customer Service
2 191 (17.82%) Problem-Solving
3 172 (16.04%) ITIL
4 72 (6.72%) Cybersecurity
5 60 (5.60%) Service Delivery
6 58 (5.41%) Infrastructure Engineering
7 45 (4.20%) Project Delivery
8 38 (3.54%) Incident Management
9 36 (3.36%) Asset Management
9 36 (3.36%) Remote Monitoring and Management
10 35 (3.26%) Agile
10 35 (3.26%) Project Planning
11 34 (3.17%) Change Management
12 33 (3.08%) Migration
13 32 (2.99%) Continuous Improvement
13 32 (2.99%) Time Management
14 25 (2.33%) Customer Experience
14 25 (2.33%) Service Management
15 23 (2.15%) Disaster Recovery
16 22 (2.05%) Desktop Virtualisation
Programming Languages
1 104 (9.70%) SQL
2 68 (6.34%) PowerShell
3 9 (0.84%) Python
4 8 (0.75%) Bash
5 7 (0.65%) PHP
6 5 (0.47%) Java
6 5 (0.47%) VB
7 2 (0.19%) C++
8 1 (0.093%) C#
8 1 (0.093%) Perl
Qualifications
1 103 (9.61%) Degree
2 84 (7.84%) Microsoft Certification
3 46 (4.29%) DBS Check
4 38 (3.54%) Cisco Certification
5 37 (3.45%) CCNA
6 33 (3.08%) Network+ Certification
7 27 (2.52%) Azure Certification
8 18 (1.68%) MCSE
9 16 (1.49%) A+ Certification
9 16 (1.49%) MCP
10 11 (1.03%) CompTIA Security+
11 10 (0.93%) ITIL Certification
11 10 (0.93%) MCSA
11 10 (0.93%) Security Cleared
12 7 (0.65%) ITIL Foundation Certificate
12 7 (0.65%) SC Cleared
13 4 (0.37%) Computer Science Degree
13 4 (0.37%) DV Cleared
14 2 (0.19%) MCITP
14 2 (0.19%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 72 (6.72%) SLA
2 30 (2.80%) GDPR
3 17 (1.59%) Cyber Essentials
4 11 (1.03%) ISO/IEC 27001
5 2 (0.19%) NIST
6 1 (0.093%) Cyber Essentials PLUS
6 1 (0.093%) PCI DSS
System Software
1 537 (50.09%) Active Directory
2 155 (14.46%) Hyper-V
3 134 (12.50%) VMware Infrastructure
4 28 (2.61%) VMware ESXi
5 21 (1.96%) Virtual Desktop
6 12 (1.12%) vSphere
7 10 (0.93%) Terminal Services
7 10 (0.93%) Virtual Machines
8 8 (0.75%) Docker
9 6 (0.56%) Virtual Servers
10 4 (0.37%) Citrix Hypervisor
11 3 (0.28%) Firmware
11 3 (0.28%) XenApp
12 2 (0.19%) pfSense
12 2 (0.19%) VMware Workstation
13 1 (0.093%) BitLocker
13 1 (0.093%) Microsoft App-V
13 1 (0.093%) NFS
13 1 (0.093%) Terminal Server
13 1 (0.093%) Xen
Systems Management
1 136 (12.69%) Microsoft Intune
2 58 (5.41%) SCCM
3 13 (1.21%) Cisco CUCM
3 13 (1.21%) ServiceCenter
4 11 (1.03%) Jamf Pro
5 6 (0.56%) Kubernetes
5 6 (0.56%) Opsgenie
6 5 (0.47%) WSUS
7 4 (0.37%) Backup Exec
8 3 (0.28%) Active Directory Federation Services
8 3 (0.28%) FortiGate
8 3 (0.28%) NetCrunch
8 3 (0.28%) Single Sign-On
9 2 (0.19%) Grafana
9 2 (0.19%) Prometheus
9 2 (0.19%) vCenter Server
10 1 (0.093%) Autotask
10 1 (0.093%) Failover Clustering
10 1 (0.093%) Microsoft Clustering
10 1 (0.093%) Progress Chef
Vendors
1 589 (54.94%) Microsoft
2 191 (17.82%) VMware
3 96 (8.96%) Citrix
4 78 (7.28%) Cisco
5 73 (6.81%) Apple
5 73 (6.81%) Veeam
6 47 (4.38%) Sophos
7 43 (4.01%) HP
8 25 (2.33%) Barracuda Networks
8 25 (2.33%) ConnectWise
8 25 (2.33%) Draytek
9 24 (2.24%) Google
10 23 (2.15%) Meraki
11 19 (1.77%) Aruba
12 17 (1.59%) Dell
12 17 (1.59%) Palo Alto
13 16 (1.49%) Fortinet
14 13 (1.21%) WatchGuard
15 12 (1.12%) Mitel
16 10 (0.93%) Acronis