Period
to 17 June 2018

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for ITIL V3 skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL V3 over the 6 months to 17 June 2018 with a comparison to the same period in the previous 2 years.

ITIL Version 3
UK > England
6 months to
17 Jun 2018
Same period 2017 Same period 2016
Rank 369 417 367
Rank change year-on-year +48 -50 +8
Permanent jobs citing ITIL V3 1,384 1,181 1,672
As % of all permanent IT jobs advertised in England 0.86% 0.73% 0.89%
As % of the Processes & Methodologies category 0.95% 0.81% 0.98%
Number of salaries quoted 888 906 1,362
England median annual salary £45,000 £45,000 £47,500
Median salary % change year-on-year - -5.26% +2.70%
10th Percentile £26,250 £27,125 £28,500
90th Percentile £68,365 £70,000 £71,000
UK median annual salary £45,000 £45,000 £47,500
% change year-on-year - -5.26% +3.26%

ITIL V3 is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Permanent vacancies with a requirement for process or methodology skills 145,881 146,642 169,990
As % of all permanent IT jobs advertised in England 90.70% 90.59% 89.99%
Number of salaries quoted 118,153 120,330 143,028
England median annual salary £50,000 £50,000 £48,500
Median salary % change year-on-year - +3.09% +2.11%
10th Percentile £29,750 £28,000 £27,500
90th Percentile £82,500 £80,000 £77,500
UK median annual salary £50,000 £48,000 £47,500
% change year-on-year +4.17% +1.05% +2.15%

ITIL V3
Job Vacancy Trend in England

Job postings citing ITIL V3 as a percentage of all IT jobs advertised in England.

Job vacancy trend for ITIL V3 in England

ITIL V3
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL V3 in England.

Salary trend for ITIL V3 in England

ITIL V3
Salary Histogram in England

The salary distribution of IT jobs citing ITIL V3 in England over the 6 months to 17 June 2018.

Salary histogram for ITIL V3 in England

ITIL V3
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL V3 within the England region over the 6 months to 17 June 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +65 354 £45,000 +12.50% 39
London -89 304 £50,000 +1.01% 19
Midlands +99 290 £36,000 -14.54% 13
North of England +73 241 £45,000 +8.43% 28
West Midlands +91 205 £36,000 -13.25% 9
South West +46 155 £33,500 -25.56% 7
North West +56 145 £45,000 +8.43% 19
Yorkshire +60 92 £41,000 +3.14% 6
East Midlands +55 85 £42,000 -23.64% 4
East of England -36 73 £45,000 -5.26% 4
North East -23 4 £36,250 -29.27% 3
ITIL V3
UK

For the 6 months to 17 June 2018, IT jobs citing ITIL V3 also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for ITIL V3.

1 1,384 (100.00%) ITIL
2 597 (43.14%) Service Management
3 507 (36.63%) Microsoft
4 458 (33.09%) Windows
5 338 (24.42%) Service Delivery
6 330 (23.84%) ITSM
7 323 (23.34%) Active Directory
8 300 (21.68%) Degree
9 254 (18.35%) Project Management
10 250 (18.06%) Problem Management
11 242 (17.49%) Analytical Skills
12 236 (17.05%) Incident Management
13 230 (16.62%) SLA
14 223 (16.11%) Security Cleared
15 219 (15.82%) Problem-Solving
16 204 (14.74%) Cisco
17 200 (14.45%) Finance
18 192 (13.87%) Firewall
19 189 (13.66%) Agile Software Development
20 181 (13.08%) Windows Server
21 180 (13.01%) PRINCE2
22 179 (12.93%) SCCM
23 178 (12.86%) VMware
24 172 (12.43%) Change Management
24 172 (12.43%) Microsoft Azure
25 156 (11.27%) Microsoft Certification
26 152 (10.98%) Cisco Certification
27 148 (10.69%) Microsoft Office
28 145 (10.48%) Office 365
29 144 (10.40%) SQL

ITIL V3
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 136 (9.83%) SharePoint
2 96 (6.94%) MS Exchange
3 51 (3.68%) IIS
4 46 (3.32%) Skype for Business
5 33 (2.38%) Exchange Server 2010
5 33 (2.38%) Exchange Server 2013
6 16 (1.16%) WebLogic
7 14 (1.01%) CMS
8 12 (0.87%) WebSphere
9 11 (0.79%) Exchange Server 2007
10 10 (0.72%) Apache
11 8 (0.58%) JBoss
11 8 (0.58%) Mule
11 8 (0.58%) Mule ESB
11 8 (0.58%) Oracle SOA Suite
11 8 (0.58%) SharePoint Server
11 8 (0.58%) Tomcat
12 7 (0.51%) BizTalk Server
13 5 (0.36%) Confluence
13 5 (0.36%) NetWeaver
Applications
1 148 (10.69%) Microsoft Office
2 43 (3.11%) Microsoft Excel
3 38 (2.75%) MS Visio
4 33 (2.38%) Microsoft PowerPoint
5 19 (1.37%) Spreadsheet
6 12 (0.87%) Microsoft Project
7 2 (0.14%) Acrobat
7 2 (0.14%) AutoCAD
8 1 (0.072%) Maya
Business Applications
1 44 (3.18%) Dynamics CRM
2 42 (3.03%) Remedy ITSM
3 17 (1.23%) assyst
4 6 (0.43%) SAP BPC
5 5 (0.36%) Dynamics AX
6 4 (0.29%) BASE24
6 4 (0.29%) Eloqua
6 4 (0.29%) Northgate Housing
6 4 (0.29%) Sentinel
7 2 (0.14%) SAP MM
7 2 (0.14%) SAP PP
7 2 (0.14%) SAP PP-PI
7 2 (0.14%) SAP Retail
7 2 (0.14%) SAP SD
8 1 (0.072%) Dynamics GP
8 1 (0.072%) Dynamics NAV
Cloud Services
1 172 (12.43%) Microsoft Azure
2 145 (10.48%) Office 365
3 94 (6.79%) Amazon AWS
4 48 (3.47%) IaaS
5 35 (2.53%) PaaS
6 25 (1.81%) SaaS
7 17 (1.23%) Cloud Computing
8 13 (0.94%) Google Cloud Platform
9 10 (0.72%) Mimecast
10 8 (0.58%) Boomi
11 7 (0.51%) G Suite
12 5 (0.36%) Slack
13 4 (0.29%) OneDrive
13 4 (0.29%) Salesforce Sales Cloud
13 4 (0.29%) Salesforce Service Cloud
13 4 (0.29%) Trello
14 3 (0.22%) Dynamics 365
15 2 (0.14%) Adobe Creative Cloud
15 2 (0.14%) Amazon CloudWatch
15 2 (0.14%) Datadog
Communications & Networking
1 192 (13.87%) Firewall
2 115 (8.31%) WAN
3 106 (7.66%) VPN
4 104 (7.51%) Network Security
5 99 (7.15%) LAN
6 91 (6.58%) DNS
7 83 (6.00%) DHCP
8 80 (5.78%) TCP/IP
9 74 (5.35%) Cisco ASA
10 62 (4.48%) Intrusion Detection
10 62 (4.48%) MPLS
11 58 (4.19%) Wireless
12 51 (3.68%) Cisco Nexus
13 48 (3.47%) BGP
14 47 (3.40%) Skype
15 46 (3.32%) SAN
15 46 (3.32%) SSL
16 43 (3.11%) OSPF
17 41 (2.96%) SNMP
17 41 (2.96%) VoIP
Database & Business Intelligence
1 127 (9.18%) SQL Server
2 43 (3.11%) Relational Database
3 34 (2.46%) SQL Server 2008
4 15 (1.08%) SQL Server 2012
4 15 (1.08%) SQL Server Reporting Services
5 14 (1.01%) SQL Server Integration Services
6 12 (0.87%) Data Warehouse
7 11 (0.79%) SQL Server 2014
7 11 (0.79%) SQL Server Analysis Services
8 10 (0.72%) MySQL
8 10 (0.72%) RDBMS
9 9 (0.65%) NoSQL
10 8 (0.58%) Oracle Database
10 8 (0.58%) Power BI
11 7 (0.51%) Oracle Database 10g
11 7 (0.51%) SQLPlus
12 6 (0.43%) BusinessObjects
12 6 (0.43%) MongoDB
12 6 (0.43%) SQL Server 2000
13 5 (0.36%) SAP Data Services
Development Applications
1 28 (2.02%) JIRA
2 19 (1.37%) VSS/SourceSafe
3 18 (1.30%) MSI
4 11 (0.79%) Redmine
5 10 (0.72%) Jenkins
5 10 (0.72%) Team Foundation Server
6 6 (0.43%) Cucumber
6 6 (0.43%) Selenium
6 6 (0.43%) SonarQube
7 5 (0.36%) ClearCase
7 5 (0.36%) ClearQuest
8 4 (0.29%) Atlassian Bamboo
8 4 (0.29%) Gatling
8 4 (0.29%) JMeter
8 4 (0.29%) SoapUI
8 4 (0.29%) VersionOne
9 3 (0.22%) Octopus Deploy
10 2 (0.14%) SpecFlow
11 1 (0.072%) Git (software)
11 1 (0.072%) TeamCity
General
1 200 (14.45%) Finance
2 62 (4.48%) Retail
3 59 (4.26%) Telecoms
4 24 (1.73%) Marketing
5 23 (1.66%) Publishing
6 22 (1.59%) Legal
7 20 (1.45%) Advertising
8 15 (1.08%) Banking
9 14 (1.01%) Billing
10 11 (0.79%) Games
11 10 (0.72%) Italian Language
11 10 (0.72%) Law
12 8 (0.58%) German Language
12 8 (0.58%) Local Government
13 7 (0.51%) Back Office
13 7 (0.51%) Manufacturing
14 5 (0.36%) Spanish Language
15 4 (0.29%) Retail Banking
16 3 (0.22%) French Language
17 2 (0.14%) Automotive
Job Titles
1 222 (16.04%) Analyst
2 202 (14.60%) Service Manager
3 137 (9.90%) Architect
4 118 (8.53%) IT Manager
5 98 (7.08%) Support Engineer
6 83 (6.00%) Support Analyst
7 81 (5.85%) Applications Support
8 79 (5.71%) Delivery Manager
9 76 (5.49%) Desktop Support
10 71 (5.13%) Service Analyst
10 71 (5.13%) Solutions Architect
11 67 (4.84%) IT Services Manager
12 57 (4.12%) Infrastructure Engineer
12 57 (4.12%) Services Delivery Manager
13 56 (4.05%) Incident Manager
13 56 (4.05%) Team Leader
14 51 (3.68%) Service Desk Analyst
15 43 (3.11%) 3rd Line Engineer
15 43 (3.11%) Security Architect
16 42 (3.03%) Change Manager
Libraries, Frameworks & Software Standards
1 62 (4.48%) Web Services
2 37 (2.67%) .NET
3 36 (2.60%) XML
4 25 (1.81%) LDAP
5 15 (1.08%) Middleware
6 12 (0.87%) J2EE
7 10 (0.72%) .NET Framework
7 10 (0.72%) CSS
7 10 (0.72%) HTML
7 10 (0.72%) Java EE
7 10 (0.72%) JMS
8 8 (0.58%) Ajax
8 8 (0.58%) Apache Camel
8 8 (0.58%) jQuery
8 8 (0.58%) OAuth
9 7 (0.51%) ASP.NET Web API
9 7 (0.51%) Entity Framework
9 7 (0.51%) WCF
10 6 (0.43%) LAMP
11 5 (0.36%) SOAP
Miscellaneous
1 242 (17.49%) Analytical Skills
2 139 (10.04%) Data Centre
2 139 (10.04%) Management Information System
3 130 (9.39%) Self-Motivation
4 89 (6.43%) Computer Science
5 77 (5.56%) CMDB
6 61 (4.41%) Distributed Denial-of-Service
7 46 (3.32%) PMI
8 30 (2.17%) Clustering
9 28 (2.02%) Cyberthreat
10 27 (1.95%) iPhone
11 24 (1.73%) Hybrid Cloud
12 23 (1.66%) PKI
13 21 (1.52%) NHS
13 21 (1.52%) User Experience
14 18 (1.30%) Enterprise Software
15 17 (1.23%) Video Conferencing
16 16 (1.16%) Fintech
16 16 (1.16%) FlexPod
17 14 (1.01%) Public Cloud
Operating Systems
1 458 (33.09%) Windows
2 181 (13.08%) Windows Server
3 135 (9.75%) Windows Server 2012
4 118 (8.53%) Windows 7
5 92 (6.65%) Linux
6 90 (6.50%) Windows 10
7 86 (6.21%) Windows Server 2008
8 58 (4.19%) Unix
9 26 (1.88%) Red Hat Enterprise Linux
10 21 (1.52%) Windows 8
11 16 (1.16%) Android
12 13 (0.94%) Apple iOS
13 9 (0.65%) Mac OS X
14 8 (0.58%) Mac OS
15 7 (0.51%) Solaris
16 6 (0.43%) CentOS
16 6 (0.43%) Windows Mobile
17 5 (0.36%) Windows XP
18 3 (0.22%) Mac OS X Server
18 3 (0.22%) Windows Server 2003
Processes & Methodologies
1 1,384 (100.00%) ITIL
2 597 (43.14%) Service Management
3 338 (24.42%) Service Delivery
4 330 (23.84%) ITSM
5 254 (18.35%) Project Management
6 250 (18.06%) Problem Management
7 236 (17.05%) Incident Management
8 219 (15.82%) Problem-Solving
9 189 (13.66%) Agile Software Development
10 180 (13.01%) PRINCE2
11 172 (12.43%) Change Management
12 138 (9.97%) Continuous Improvement
13 115 (8.31%) Line Management
14 114 (8.24%) Release Management
15 111 (8.02%) Service Design
16 110 (7.95%) Presales
17 109 (7.88%) Configuration Management
18 95 (6.86%) Stakeholder Management
19 87 (6.29%) Business Intelligence
20 84 (6.07%) CRM
Programming Languages
1 144 (10.40%) SQL
2 103 (7.44%) PowerShell
3 29 (2.10%) Java
4 27 (1.95%) JavaScript
5 18 (1.30%) C
6 12 (0.87%) C#
6 12 (0.87%) VB
7 7 (0.51%) Perl
7 7 (0.51%) PL/SQL
7 7 (0.51%) Python
7 7 (0.51%) T-SQL
8 6 (0.43%) VBScript
9 5 (0.36%) C++
9 5 (0.36%) COBOL
10 4 (0.29%) Apex Code
10 4 (0.29%) XPath
10 4 (0.29%) XQuery
11 3 (0.22%) Bash Shell
12 2 (0.14%) PHP
13 1 (0.072%) VB.NET
Qualifications
1 300 (21.68%) Degree
2 223 (16.11%) Security Cleared
3 156 (11.27%) Microsoft Certification
4 152 (10.98%) Cisco Certification
5 107 (7.73%) CCNP
6 104 (7.51%) SC Cleared
7 85 (6.14%) PMI Certification
8 83 (6.00%) MCSE
9 74 (5.35%) MCSA
10 72 (5.20%) CISSP
11 61 (4.41%) MCP
12 54 (3.90%) PMP
13 47 (3.40%) CCDP
13 47 (3.40%) ITIL Certification
14 41 (2.96%) Computer Science Degree
15 40 (2.89%) CCNA
16 29 (2.10%) ISEB
17 24 (1.73%) JNCIP
18 23 (1.66%) IISP
19 22 (1.59%) CCIE
Quality Assurance & Compliance
1 230 (16.62%) SLA
2 64 (4.62%) ISO/IEC 27001
3 59 (4.26%) QA
4 42 (3.03%) ISO/IEC 20000
5 37 (2.67%) GDPR
6 26 (1.88%) Cyber Essentials
7 20 (1.45%) PMO
8 18 (1.30%) PCI DSS
9 16 (1.16%) GPG13
10 8 (0.58%) GCP
11 7 (0.51%) COBIT
12 6 (0.43%) Cyber Essentials PLUS
12 6 (0.43%) ISO/IEC 27005
13 5 (0.36%) ISO 9001
13 5 (0.36%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
14 4 (0.29%) ISO/IEC 19770
15 3 (0.22%) Data Quality
15 3 (0.22%) ISO 22301
15 3 (0.22%) Sarbanes-Oxley
16 2 (0.14%) ISAE 3402
System Software
1 323 (23.34%) Active Directory
2 134 (9.68%) VMware Infrastructure
3 104 (7.51%) Hyper-V
4 53 (3.83%) Virtual Desktop
5 35 (2.53%) vSphere
6 28 (2.02%) Virtual Servers
7 22 (1.59%) BitLocker
7 22 (1.59%) VMware ESXi
8 20 (1.45%) Microsoft App-V
9 18 (1.30%) Microsoft Virtual Server
10 17 (1.23%) Firmware
10 17 (1.23%) VMware NSX
11 10 (0.72%) XenApp
12 7 (0.51%) Virtual Machines
13 5 (0.36%) DFS Replication
13 5 (0.36%) Oracle RAC
14 4 (0.29%) Docker
15 3 (0.22%) VMware Workstation
15 3 (0.22%) XenDesktop
16 2 (0.14%) Terminal Services
Systems Management
1 179 (12.93%) SCCM
2 64 (4.62%) SCOM
3 41 (2.96%) SCVMM
4 27 (1.95%) NetBackup
5 22 (1.59%) Forefront Identity Manager
6 20 (1.45%) Cisco CUCM
6 20 (1.45%) QRadar
7 17 (1.23%) Cisco Prime
8 16 (1.16%) CASB
9 15 (1.08%) BMC PATROL
9 15 (1.08%) Puppet
10 14 (1.01%) Cisco UCCX
10 14 (1.01%) Nessus
10 14 (1.01%) Opscode Chef
11 12 (0.87%) Failover Clustering
12 11 (0.79%) HP UCMDB
12 11 (0.79%) Microsoft Clustering
12 11 (0.79%) TrustSec
13 9 (0.65%) HP Quality Center
13 9 (0.65%) WSUS
Vendors
1 507 (36.63%) Microsoft
2 204 (14.74%) Cisco
3 178 (12.86%) VMware
4 132 (9.54%) ServiceNow
5 116 (8.38%) Citrix
6 103 (7.44%) Juniper
7 102 (7.37%) CheckPoint
8 78 (5.64%) HP
9 72 (5.20%) Remedy
10 71 (5.13%) McAfee
11 70 (5.06%) F5
12 65 (4.70%) Oracle
13 64 (4.62%) Fortinet
14 54 (3.90%) IBM
15 50 (3.61%) BMC
16 40 (2.89%) Splunk
17 36 (2.60%) SolarWinds
18 35 (2.53%) Apple
19 33 (2.38%) EMC
19 33 (2.38%) Google