Period
to 17 October 2019

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for ITIL V3 skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL V3 over the 6 months to 17 October 2019 with a comparison to the same period in the previous 2 years.

ITIL Version 3
UK > England
6 months to
17 Oct 2019
Same period 2018 Same period 2017
Rank 440 373 435
Rank change year-on-year -67 +62 -85
Permanent jobs citing ITIL V3 850 1,315 1,189
As % of all permanent IT jobs advertised in England 0.67% 0.86% 0.72%
As % of the Processes & Methodologies category 0.73% 0.93% 0.78%
Number of salaries quoted 638 884 948
England median annual salary £47,750 £45,000 £45,000
Median salary % change year-on-year +6.11% - -
10th Percentile £27,000 £25,000 £26,750
90th Percentile £72,500 £71,250 £70,000
UK median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - -

ITIL V3 is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Permanent vacancies with a requirement for process or methodology skills 116,826 140,723 151,708
As % of all permanent IT jobs advertised in England 92.14% 91.83% 92.33%
Number of salaries quoted 92,785 112,928 120,577
England median annual salary £52,500 £52,000 £50,000
Median salary % change year-on-year +0.96% +4.00% -
10th Percentile £30,000 £29,375 £28,500
90th Percentile £87,500 £85,000 £80,000
UK median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - +4.17%

ITIL V3
Job Vacancy Trend in England

Job postings citing ITIL V3 as a percentage of all IT jobs advertised in England.

Job vacancy trend for ITIL V3 in England

ITIL V3
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL V3 in England.

Salary trend for ITIL V3 in England

ITIL V3
Salary Histogram in England

The salary distribution of IT jobs citing ITIL V3 in England over the 6 months to 17 October 2019.

Salary histogram for ITIL V3 in England

ITIL V3
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL V3 within the England region over the 6 months to 17 October 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +17 224 £59,250 +31.67% 27
South East -87 188 £47,500 -3.06% 31
North of England -20 136 £45,000 -5.26% 23
Midlands -76 120 £47,000 +30.56% 20
South West +12 112 £45,000 +26.38% 10
West Midlands -65 96 £47,500 +31.94% 12
North West +17 86 £46,000 -3.16% 11
East of England +69 68 £55,000 +30.95% 8
Yorkshire -25 45 £45,000 - 5
East Midlands -16 24 £30,000 - 8
North East +5 5 £28,000 -44.00% 7
ITIL V3
UK

For the 6 months to 17 October 2019, IT jobs citing ITIL V3 also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for ITIL V3.

1 850 (100.00%) ITIL
2 251 (29.53%) Microsoft
3 245 (28.82%) Windows
4 244 (28.71%) Service Management
5 154 (18.12%) Service Delivery
6 150 (17.65%) Finance
7 149 (17.53%) SLA
8 148 (17.41%) ITSM
9 137 (16.12%) Problem-Solving
10 133 (15.65%) Project Management
10 133 (15.65%) Active Directory
11 132 (15.53%) VMware
12 124 (14.59%) Agile Software Development
13 120 (14.12%) Degree
13 120 (14.12%) Windows Server
14 119 (14.00%) Azure
15 118 (13.88%) Microsoft Certification
16 113 (13.29%) Cisco
17 108 (12.71%) Change Management
18 104 (12.24%) Continuous Improvement
18 104 (12.24%) Office 365
19 102 (12.00%) VMware Infrastructure
19 102 (12.00%) PRINCE2
19 102 (12.00%) Incident Management
20 100 (11.76%) Analytical Skills
21 98 (11.53%) Cisco Certification
22 93 (10.94%) SCCM
23 88 (10.35%) Security Cleared
24 84 (9.88%) Microsoft Office
25 82 (9.65%) SQL

ITIL V3
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 45 (5.29%) SharePoint
2 25 (2.94%) IIS
3 23 (2.71%) MS Exchange
4 19 (2.24%) Apache
4 19 (2.24%) Skype for Business
5 18 (2.12%) Confluence
6 17 (2.00%) Exchange Server 2010
7 13 (1.53%) CMS
8 11 (1.29%) Tomcat
9 10 (1.18%) Exchange Server 2013
10 7 (0.82%) Drupal
11 5 (0.59%) BizTalk Server
11 5 (0.59%) Exchange Server 2007
12 4 (0.47%) WebLogic
13 3 (0.35%) Blackberry Enterprise Server
13 3 (0.35%) Documentum
14 2 (0.24%) SharePoint 2013
15 1 (0.12%) Adobe Experience Manager
15 1 (0.12%) Oracle SOA Suite
15 1 (0.12%) SharePoint 2010
Applications
1 84 (9.88%) Microsoft Office
2 45 (5.29%) Microsoft Excel
3 25 (2.94%) Microsoft PowerPoint
3 25 (2.94%) Microsoft Project
4 11 (1.29%) MS Visio
5 1 (0.12%) Acrobat
5 1 (0.12%) Adobe Premiere
5 1 (0.12%) Spreadsheet
Business Applications
1 41 (4.82%) Remedy ITSM
2 8 (0.94%) Dynamics CRM
3 7 (0.82%) Salesforce.com CRM
4 4 (0.47%) assyst
5 3 (0.35%) Eloqua
6 2 (0.24%) Oracle EBS
6 2 (0.24%) Oracle EBS R12
6 2 (0.24%) SAP ERP
6 2 (0.24%) SAP S/4HANA
7 1 (0.12%) Eze OMS
7 1 (0.12%) Postilion
7 1 (0.12%) Primavera
7 1 (0.12%) SAP CO
7 1 (0.12%) SAP FI
7 1 (0.12%) SAP FI/CO
Cloud Services
1 119 (14.00%) Azure
2 104 (12.24%) Office 365
3 76 (8.94%) AWS
4 38 (4.47%) Azure Active Directory
5 27 (3.18%) IaaS
6 26 (3.06%) Cloud Computing
7 23 (2.71%) AWS CloudFormation
8 21 (2.47%) Amazon S3
9 20 (2.35%) Amazon CloudWatch
9 20 (2.35%) Amazon EC2
9 20 (2.35%) Amazon ECS
9 20 (2.35%) PaaS
9 20 (2.35%) Virtual Private Cloud
10 12 (1.41%) SaaS
11 10 (1.18%) Power Platform
12 6 (0.71%) PowerApps
13 5 (0.59%) Dynamics 365
14 4 (0.47%) Microsoft Flow
14 4 (0.47%) Mimecast
14 4 (0.47%) ShareGate
Communications & Networking
1 75 (8.82%) DNS
2 69 (8.12%) Firewall
3 65 (7.65%) DHCP
4 62 (7.29%) WAN
5 59 (6.94%) LAN
6 53 (6.24%) Wireless
7 42 (4.94%) Internet
8 40 (4.71%) VPN
9 36 (4.24%) TCP/IP
10 27 (3.18%) Network Security
10 27 (3.18%) VLAN
10 27 (3.18%) VoIP
11 24 (2.82%) Cisco IOS
12 22 (2.59%) MPLS
13 20 (2.35%) BGP
13 20 (2.35%) Cisco ASA
13 20 (2.35%) Skype
14 19 (2.24%) IPsec
14 19 (2.24%) OSPF
14 19 (2.24%) SAN
Database & Business Intelligence
1 59 (6.94%) SQL Server
2 21 (2.47%) Amazon RDS
2 21 (2.47%) Azure SQL Database
3 20 (2.35%) Amazon DynamoDB
4 14 (1.65%) MySQL
5 12 (1.41%) Relational Database
5 12 (1.41%) SQL Server 2012
6 11 (1.29%) SQL Server Reporting Services
7 7 (0.82%) NoSQL
8 6 (0.71%) Power BI
9 4 (0.47%) Data Warehouse
9 4 (0.47%) MongoDB
9 4 (0.47%) Oracle Database
10 3 (0.35%) SQL Server Integration Services
11 2 (0.24%) Data Mining
11 2 (0.24%) DB2
11 2 (0.24%) SAP HANA
11 2 (0.24%) Sisense
11 2 (0.24%) SQL Server 2008
11 2 (0.24%) SQL Server 2014
Development Applications
1 26 (3.06%) JIRA
2 20 (2.35%) Visual Studio
3 18 (2.12%) MSI
4 9 (1.06%) Bitbucket
5 5 (0.59%) GCC
5 5 (0.59%) Jenkins
5 5 (0.59%) Team Foundation Server
6 4 (0.47%) Atlassian Bamboo
6 4 (0.47%) SQL Server Management Studio (SSMS)
7 3 (0.35%) SonarQube
8 1 (0.12%) Git (software)
8 1 (0.12%) Mercurial
General
1 150 (17.65%) Finance
2 66 (7.76%) Telecoms
3 44 (5.18%) Public Sector
4 33 (3.88%) Retail
5 31 (3.65%) Back Office
6 20 (2.35%) Legal
7 18 (2.12%) Banking
8 16 (1.88%) Automotive
8 16 (1.88%) Law
9 14 (1.65%) Billing
10 12 (1.41%) Aerospace
10 12 (1.41%) Marketing
11 10 (1.18%) Manufacturing
12 9 (1.06%) French Language
12 9 (1.06%) German Language
13 8 (0.94%) Spanish Language
14 6 (0.71%) Electronics
15 4 (0.47%) Local Government
15 4 (0.47%) Multimedia
15 4 (0.47%) Publishing
Job Titles
1 153 (18.00%) Analyst
2 118 (13.88%) Service Manager
3 98 (11.53%) Architect
4 64 (7.53%) Support Engineer
5 55 (6.47%) Solutions Architect
5 55 (6.47%) Support Analyst
6 54 (6.35%) IT Manager
7 48 (5.65%) Applications Support
7 48 (5.65%) Service Analyst
8 34 (4.00%) IT Analyst
9 33 (3.88%) Service Architect
10 32 (3.76%) Infrastructure Engineer
11 29 (3.41%) IT Services Manager
11 29 (3.41%) IT Support
12 28 (3.29%) Applications Support Analyst
13 27 (3.18%) Developer
14 25 (2.94%) Delivery Manager
14 25 (2.94%) IT Engineer
14 25 (2.94%) Service Delivery Manager
15 23 (2.71%) Change Manager
Libraries, Frameworks & Software Standards
1 35 (4.12%) Web Services
1 35 (4.12%) XML
2 28 (3.29%) .NET
3 22 (2.59%) HTML
4 19 (2.24%) 802.1X
5 15 (1.76%) Software Packaging
6 10 (1.18%) Middleware
7 9 (1.06%) JSON
8 8 (0.94%) AngularJS
8 8 (0.94%) XMPP
9 6 (0.71%) ASP.NET
10 5 (0.59%) .NET Framework
10 5 (0.59%) CSS
10 5 (0.59%) jQuery
11 4 (0.47%) ASP.NET MVC
11 4 (0.47%) ASP.NET Web API
11 4 (0.47%) Entity Framework
11 4 (0.47%) HTML5
11 4 (0.47%) React
11 4 (0.47%) WCF
Miscellaneous
1 100 (11.76%) Analytical Skills
2 81 (9.53%) Data Centre
3 60 (7.06%) Self-Motivation
4 47 (5.53%) Management Information System
5 39 (4.59%) User Experience
6 33 (3.88%) Public Cloud
7 32 (3.76%) Private Cloud
8 21 (2.47%) CCTV
9 20 (2.35%) Hybrid Cloud
10 19 (2.24%) Client/Server
10 19 (2.24%) CMDB
11 17 (2.00%) Driving Licence
12 16 (1.88%) Video Conferencing
13 14 (1.65%) PKI
14 11 (1.29%) Enterprise Software
14 11 (1.29%) Social Media
15 8 (0.94%) Wiki
16 7 (0.82%) Blog
16 7 (0.82%) Distributed Denial-of-Service
16 7 (0.82%) Replication
Operating Systems
1 245 (28.82%) Windows
2 120 (14.12%) Windows Server
3 73 (8.59%) Windows 10
4 72 (8.47%) Windows Server 2012
5 67 (7.88%) Linux
6 61 (7.18%) Windows Server 2008
7 60 (7.06%) Unix
8 52 (6.12%) Windows 7
9 15 (1.76%) CatOS
10 13 (1.53%) Mac OS
11 10 (1.18%) Apple iOS
11 10 (1.18%) Red Hat Enterprise Linux
12 6 (0.71%) HPUX
13 5 (0.59%) CentOS
14 4 (0.47%) Solaris
14 4 (0.47%) VMS
14 4 (0.47%) Windows 8
15 2 (0.24%) Android
15 2 (0.24%) Debian
16 1 (0.12%) Windows Server 2003
Processes & Methodologies
1 850 (100.00%) ITIL
2 244 (28.71%) Service Management
3 154 (18.12%) Service Delivery
4 148 (17.41%) ITSM
5 137 (16.12%) Problem-Solving
6 133 (15.65%) Project Management
7 124 (14.59%) Agile Software Development
8 108 (12.71%) Change Management
9 104 (12.24%) Continuous Improvement
10 102 (12.00%) Incident Management
10 102 (12.00%) PRINCE2
11 78 (9.18%) Project Delivery
12 73 (8.59%) Asset Management
13 65 (7.65%) DevOps
14 64 (7.53%) Problem Management
15 63 (7.41%) Presales
16 57 (6.71%) Infrastructure Engineering
16 57 (6.71%) Service Design
17 53 (6.24%) TOGAF
18 52 (6.12%) Line Management
Programming Languages
1 82 (9.65%) SQL
2 69 (8.12%) PowerShell
3 32 (3.76%) Python
4 24 (2.82%) C#
4 24 (2.82%) JavaScript
5 16 (1.88%) T-SQL
6 11 (1.29%) C
7 10 (1.18%) Bash Shell
8 9 (1.06%) Java
9 5 (0.59%) PHP
9 5 (0.59%) PL/SQL
10 4 (0.47%) Shell Script
10 4 (0.47%) TypeScript
11 3 (0.35%) Ruby
11 3 (0.35%) VBScript
12 2 (0.24%) VB.NET
13 1 (0.12%) Go
13 1 (0.12%) Perl
13 1 (0.12%) PHP 7
13 1 (0.12%) VB
Qualifications
1 120 (14.12%) Degree
2 118 (13.88%) Microsoft Certification
3 98 (11.53%) Cisco Certification
4 88 (10.35%) Security Cleared
5 75 (8.82%) CCNA
6 51 (6.00%) MCSA
7 46 (5.41%) SC Cleared
8 44 (5.18%) MCSE
9 31 (3.65%) CCNP
9 31 (3.65%) DV Cleared
9 31 (3.65%) MCP
10 29 (3.41%) CISSP
11 23 (2.71%) Computer Science Degree
12 22 (2.59%) CISM
13 17 (2.00%) PMI Certification
14 16 (1.88%) A+ Certification
14 16 (1.88%) CISA
14 16 (1.88%) PMP
14 16 (1.88%) PRINCE2 Practitioner
15 14 (1.65%) PRINCE2 Certification
Quality Assurance & Compliance
1 149 (17.53%) SLA
2 61 (7.18%) ISO/IEC 27001
3 39 (4.59%) ISO/IEC 20000
4 31 (3.65%) ISO 9001
5 19 (2.24%) PMO
6 18 (2.12%) PCI DSS
7 16 (1.88%) GDPR
8 9 (1.06%) ISO 22301
9 8 (0.94%) COBIT
9 8 (0.94%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 8 (0.94%) QA
10 7 (0.82%) Cyber Essentials
11 6 (0.71%) NIST
12 5 (0.59%) Sarbanes-Oxley
13 4 (0.47%) ISO/IEC 27005
13 4 (0.47%) ITGC
14 3 (0.35%) ISAE 3402
14 3 (0.35%) ISO 15022
14 3 (0.35%) ISO 20022
14 3 (0.35%) ISO 31000
System Software
1 133 (15.65%) Active Directory
2 102 (12.00%) VMware Infrastructure
3 74 (8.71%) Hyper-V
4 49 (5.76%) Virtual Machines
5 27 (3.18%) Microsoft App-V
6 21 (2.47%) VMware ESXi
7 11 (1.29%) Docker
8 8 (0.94%) VirtualBox
8 8 (0.94%) vSphere
9 6 (0.71%) XenApp
10 5 (0.59%) Virtual Servers
10 5 (0.59%) VMware Server
11 3 (0.35%) BitLocker
11 3 (0.35%) DFS Replication
11 3 (0.35%) ISA Server
11 3 (0.35%) Terminal Services
12 2 (0.24%) Virtual Desktop
13 1 (0.12%) iptables
13 1 (0.12%) Postfix
13 1 (0.12%) Samba
Systems Management
1 93 (10.94%) SCCM
2 17 (2.00%) FortiGate
3 16 (1.88%) RANCID
3 16 (1.88%) WebSphere Cast Iron
4 13 (1.53%) Forefront Identity Manager
4 13 (1.53%) Microsoft Intune
5 12 (1.41%) Puppet
6 11 (1.29%) Nagios
7 9 (1.06%) Ansible
7 9 (1.06%) Kubernetes
7 9 (1.06%) Opscode Chef
8 7 (0.82%) Cisco CUCM
8 7 (0.82%) Jamf Pro
8 7 (0.82%) WSUS
9 6 (0.71%) Terraform
10 5 (0.59%) AirWatch
10 5 (0.59%) Nessus
11 4 (0.47%) Netcool
12 3 (0.35%) Failover Clustering
12 3 (0.35%) HP Quality Center
Vendors
1 251 (29.53%) Microsoft
2 132 (15.53%) VMware
3 113 (13.29%) Cisco
4 82 (9.65%) Citrix
5 67 (7.88%) ServiceNow
6 48 (5.65%) Remedy
7 41 (4.82%) HP
8 38 (4.47%) Oracle
9 36 (4.24%) Meraki
10 27 (3.18%) IBM
11 25 (2.94%) Salesforce.com
12 23 (2.71%) Apple
12 23 (2.71%) Dell
13 21 (2.47%) Juniper
13 21 (2.47%) Palo Alto
14 20 (2.35%) Fortinet
14 20 (2.35%) Snow
15 18 (2.12%) BMC
15 18 (2.12%) Red Hat
15 18 (2.12%) SAP