Period
to 15 August 2018

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for ITIL V3 skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL V3 over the 6 months to 15 August 2018 with a comparison to the same period in the previous 2 years.

ITIL Version 3
UK > England
6 months to
15 Aug 2018
Same period 2017 Same period 2016
Rank 375 432 354
Rank change year-on-year +57 -78 +37
Permanent jobs citing ITIL V3 1,355 1,181 1,709
As % of all permanent IT jobs advertised in England 0.86% 0.71% 0.91%
As % of the Processes & Methodologies category 0.94% 0.78% 1.01%
Number of salaries quoted 905 929 1,339
England median annual salary £45,000 £45,000 £45,000
10th Percentile £25,600 £26,700 £26,250
90th Percentile £67,500 £72,500 £70,000
UK median annual salary £45,000 £45,000 £47,500
% change year-on-year - -5.26% +2.87%

ITIL V3 is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Permanent vacancies with a requirement for process or methodology skills 144,408 152,231 169,760
As % of all permanent IT jobs advertised in England 91.15% 91.50% 90.82%
Number of salaries quoted 115,883 122,017 143,258
England median annual salary £50,000 £50,000 £50,000
10th Percentile £29,750 £28,250 £27,500
90th Percentile £82,500 £80,000 £78,750
UK median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% -

ITIL V3
Job Vacancy Trend in England

Job postings citing ITIL V3 as a percentage of all IT jobs advertised in England.

Job vacancy trend for ITIL V3 in England

ITIL V3
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL V3 in England.

Salary trend for ITIL V3 in England

ITIL V3
Salary Histogram in England

The salary distribution of IT jobs citing ITIL V3 in England over the 6 months to 15 August 2018.

Salary histogram for ITIL V3 in England

ITIL V3
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL V3 within the England region over the 6 months to 15 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +69 383 £47,500 +11.76% 22
London -59 288 £50,000 +4.71% 34
Midlands +102 280 £36,000 -10.00% 14
North of England +64 220 £45,000 +12.50% 21
West Midlands +97 209 £36,000 -10.00% 10
South West +35 131 £35,304 -23.25% 7
North West +66 130 £45,850 +1.89% 14
Yorkshire +36 86 £41,000 +9.33% 6
East of England -32 74 £45,000 +5.88% 3
East Midlands +50 71 £30,000 -29.41% 4
North East -19 4 £25,750 -21.97% 1
ITIL V3
UK

For the 6 months to 15 August 2018, IT jobs citing ITIL V3 also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for ITIL V3.

1 1,355 (100.00%) ITIL
2 560 (41.33%) Service Management
3 491 (36.24%) Microsoft
4 448 (33.06%) Windows
5 321 (23.69%) Active Directory
6 312 (23.03%) Degree
7 304 (22.44%) ITSM
8 287 (21.18%) Service Delivery
9 249 (18.38%) Problem-Solving
10 236 (17.42%) Problem Management
11 235 (17.34%) Incident Management
12 232 (17.12%) Finance
13 228 (16.83%) Project Management
14 223 (16.46%) Analytical Skills
15 214 (15.79%) SLA
16 201 (14.83%) Security Cleared
17 191 (14.10%) Microsoft Azure
18 188 (13.87%) Change Management
19 186 (13.73%) PRINCE2
20 183 (13.51%) Microsoft Certification
21 182 (13.43%) Cisco
22 181 (13.36%) Windows Server
23 178 (13.14%) Firewall
24 175 (12.92%) Microsoft Office
24 175 (12.92%) SCCM
25 173 (12.77%) VMware
26 165 (12.18%) Agile Software Development
27 161 (11.88%) ServiceNow
28 153 (11.29%) Office 365
29 151 (11.14%) Management Information System

ITIL V3
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 141 (10.41%) SharePoint
2 111 (8.19%) MS Exchange
3 45 (3.32%) Skype for Business
4 40 (2.95%) Exchange Server 2010
5 34 (2.51%) Exchange Server 2013
5 34 (2.51%) IIS
6 16 (1.18%) CMS
6 16 (1.18%) Exchange Server 2007
7 12 (0.89%) WebLogic
8 11 (0.81%) SharePoint Server
9 8 (0.59%) JBoss
9 8 (0.59%) Mule
9 8 (0.59%) Mule ESB
9 8 (0.59%) Oracle SOA Suite
9 8 (0.59%) SharePoint 2010
9 8 (0.59%) SharePoint 2013
10 7 (0.52%) Apache
11 5 (0.37%) Blackberry Enterprise Server
11 5 (0.37%) WebSphere
12 4 (0.30%) Oracle Application Server
Applications
1 175 (12.92%) Microsoft Office
2 59 (4.35%) Microsoft Excel
3 49 (3.62%) MS Visio
4 45 (3.32%) Microsoft PowerPoint
5 32 (2.36%) Microsoft Project
6 10 (0.74%) Spreadsheet
7 2 (0.15%) AutoCAD
8 1 (0.074%) Acrobat
8 1 (0.074%) Maya
Business Applications
1 37 (2.73%) Remedy ITSM
2 33 (2.44%) Dynamics CRM
3 21 (1.55%) assyst
4 7 (0.52%) SAP BPC
4 7 (0.52%) Sentinel
5 5 (0.37%) Dynamics AX
6 4 (0.30%) BASE24
6 4 (0.30%) Eloqua
7 3 (0.22%) SAP Oil and Gas
8 2 (0.15%) Salesforce.com CRM
8 2 (0.15%) SAP MM
8 2 (0.15%) SAP PP
8 2 (0.15%) SAP PP-PI
8 2 (0.15%) SAP Retail
8 2 (0.15%) SAP SD
9 1 (0.074%) INSURE/90
9 1 (0.074%) SAP FI
9 1 (0.074%) SAP FI-AR
Cloud Services
1 191 (14.10%) Microsoft Azure
2 153 (11.29%) Office 365
3 91 (6.72%) Amazon AWS
4 56 (4.13%) IaaS
5 41 (3.03%) PaaS
6 25 (1.85%) SaaS
7 15 (1.11%) Cloud Computing
8 13 (0.96%) G Suite
9 12 (0.89%) Google Cloud Platform
10 8 (0.59%) Boomi
10 8 (0.59%) Mimecast
10 8 (0.59%) Slack
11 4 (0.30%) Trello
12 3 (0.22%) Datadog
12 3 (0.22%) Dynamics 365
12 3 (0.22%) OneDrive
13 2 (0.15%) Adobe Analytics
13 2 (0.15%) Adobe Creative Cloud
13 2 (0.15%) Amazon CloudWatch
14 1 (0.074%) SuccessFactors
Communications & Networking
1 178 (13.14%) Firewall
2 123 (9.08%) WAN
3 111 (8.19%) LAN
4 99 (7.31%) TCP/IP
5 92 (6.79%) VPN
6 85 (6.27%) Network Security
7 77 (5.68%) DNS
8 76 (5.61%) DHCP
9 65 (4.80%) Wireless
10 62 (4.58%) Cisco ASA
11 51 (3.76%) SAN
11 51 (3.76%) Skype
12 46 (3.39%) MPLS
13 44 (3.25%) VoIP
14 43 (3.17%) Cisco Nexus
15 42 (3.10%) Intrusion Detection
16 37 (2.73%) SSL
16 37 (2.73%) Wi-Fi
17 35 (2.58%) BGP
18 34 (2.51%) Internet
Database & Business Intelligence
1 110 (8.12%) SQL Server
2 44 (3.25%) Relational Database
3 42 (3.10%) SQL Server 2008
4 22 (1.62%) SQL Server 2012
5 13 (0.96%) SQL Server Reporting Services
6 11 (0.81%) Data Warehouse
6 11 (0.81%) SQL Server 2014
7 10 (0.74%) Oracle Database
7 10 (0.74%) SQL Server 2016
7 10 (0.74%) SQL Server Integration Services
8 9 (0.66%) SQL Server Analysis Services
9 8 (0.59%) MySQL
9 8 (0.59%) NoSQL
10 6 (0.44%) BusinessObjects
10 6 (0.44%) SQL Server 2000
10 6 (0.44%) SQLPlus
11 5 (0.37%) RDBMS
12 4 (0.30%) MongoDB
12 4 (0.30%) Oracle Database 10g
12 4 (0.30%) Oracle Reports
Development Applications
1 30 (2.21%) JIRA
2 13 (0.96%) VSS/SourceSafe
3 11 (0.81%) MSI
4 10 (0.74%) Jenkins
5 6 (0.44%) Atlassian Bamboo
5 6 (0.44%) Cucumber
5 6 (0.44%) Selenium
5 6 (0.44%) SonarQube
6 5 (0.37%) ClearCase
7 4 (0.30%) ClearQuest
7 4 (0.30%) Gatling
7 4 (0.30%) JMeter
7 4 (0.30%) SoapUI
7 4 (0.30%) Team Foundation Server
7 4 (0.30%) VersionOne
8 2 (0.15%) Octopus Deploy
8 2 (0.15%) Redmine
8 2 (0.15%) SpecFlow
9 1 (0.074%) Airbrake
9 1 (0.074%) GCC
General
1 232 (17.12%) Finance
2 78 (5.76%) Telecoms
3 68 (5.02%) Retail
4 29 (2.14%) Legal
5 27 (1.99%) Publishing
6 22 (1.62%) Banking
7 19 (1.40%) Marketing
8 16 (1.18%) Advertising
9 15 (1.11%) German Language
10 13 (0.96%) Italian Language
11 12 (0.89%) Games
11 12 (0.89%) Spanish Language
12 11 (0.81%) Law
12 11 (0.81%) Local Government
13 10 (0.74%) French Language
14 9 (0.66%) Billing
15 8 (0.59%) Back Office
16 7 (0.52%) Dutch Language
17 6 (0.44%) Automotive
18 5 (0.37%) Aerospace
Job Titles
1 237 (17.49%) Analyst
2 176 (12.99%) Service Manager
3 120 (8.86%) Architect
4 116 (8.56%) IT Manager
5 112 (8.27%) Support Engineer
6 99 (7.31%) Support Analyst
7 81 (5.98%) Delivery Manager
7 81 (5.98%) Desktop Support
8 76 (5.61%) Applications Support
9 74 (5.46%) Service Analyst
10 66 (4.87%) Incident Manager
11 65 (4.80%) Infrastructure Engineer
12 58 (4.28%) Team Leader
13 55 (4.06%) Services Delivery Manager
13 55 (4.06%) Solutions Architect
14 53 (3.91%) Service Desk Analyst
15 52 (3.84%) IT Support
16 48 (3.54%) IT Services Manager
17 41 (3.03%) Infrastructure Manager
18 39 (2.88%) Network Engineer
Libraries, Frameworks & Software Standards
1 59 (4.35%) Web Services
2 44 (3.25%) XML
3 26 (1.92%) .NET
4 22 (1.62%) Middleware
5 18 (1.33%) LDAP
6 16 (1.18%) Software Packaging
7 9 (0.66%) .NET Framework
7 9 (0.66%) REST
7 9 (0.66%) SOAP
8 8 (0.59%) Apache Camel
8 8 (0.59%) OAuth
9 7 (0.52%) HTML
9 7 (0.52%) J2EE
10 6 (0.44%) AngularJS
10 6 (0.44%) Java EE
11 5 (0.37%) JMS
12 4 (0.30%) JSON
12 4 (0.30%) SAML
12 4 (0.30%) WSDL
12 4 (0.30%) XSD
Miscellaneous
1 223 (16.46%) Analytical Skills
2 151 (11.14%) Management Information System
3 149 (11.00%) Data Centre
4 137 (10.11%) Self-Motivation
5 93 (6.86%) Computer Science
6 88 (6.49%) CMDB
7 40 (2.95%) Distributed Denial-of-Service
8 34 (2.51%) Video Conferencing
9 32 (2.36%) Clustering
10 30 (2.21%) NHS
11 25 (1.85%) Enterprise Software
11 25 (1.85%) PMI
12 23 (1.70%) Hybrid Cloud
13 20 (1.48%) iPhone
14 19 (1.40%) PKI
15 16 (1.18%) Fintech
16 15 (1.11%) User Experience
17 14 (1.03%) Cyberthreat
18 13 (0.96%) CCTV
18 13 (0.96%) FlexPod
Operating Systems
1 448 (33.06%) Windows
2 181 (13.36%) Windows Server
3 122 (9.00%) Windows Server 2012
4 113 (8.34%) Windows 7
5 101 (7.45%) Windows 10
6 90 (6.64%) Windows Server 2008
7 85 (6.27%) Linux
8 68 (5.02%) Unix
9 23 (1.70%) Red Hat Enterprise Linux
10 22 (1.62%) Android
11 18 (1.33%) Apple iOS
12 17 (1.25%) Windows 8
13 11 (0.81%) Mac OS
14 10 (0.74%) Windows XP
15 9 (0.66%) Solaris
16 7 (0.52%) Mac OS X
17 5 (0.37%) Windows Phone
18 4 (0.30%) Windows Mobile
19 3 (0.22%) Mac OS X Server
19 3 (0.22%) Windows Server 2003
Processes & Methodologies
1 1,355 (100.00%) ITIL
2 560 (41.33%) Service Management
3 304 (22.44%) ITSM
4 287 (21.18%) Service Delivery
5 249 (18.38%) Problem-Solving
6 236 (17.42%) Problem Management
7 235 (17.34%) Incident Management
8 228 (16.83%) Project Management
9 188 (13.87%) Change Management
10 186 (13.73%) PRINCE2
11 165 (12.18%) Agile Software Development
12 140 (10.33%) Continuous Improvement
13 133 (9.82%) Line Management
14 107 (7.90%) Configuration Management
15 104 (7.68%) Release Management
16 102 (7.53%) Presales
17 94 (6.94%) Service Design
18 93 (6.86%) Information Security
19 92 (6.79%) Asset Management
20 91 (6.72%) Stakeholder Management
Programming Languages
1 148 (10.92%) SQL
2 94 (6.94%) PowerShell
3 21 (1.55%) C
4 18 (1.33%) Java
5 16 (1.18%) JavaScript
6 11 (0.81%) VB
7 8 (0.59%) C#
8 6 (0.44%) T-SQL
8 6 (0.44%) VBScript
9 4 (0.30%) COBOL
9 4 (0.30%) XPath
9 4 (0.30%) XQuery
10 3 (0.22%) Perl
11 2 (0.15%) Bash Shell
11 2 (0.15%) PHP
11 2 (0.15%) Python
12 1 (0.074%) ANSI SQL
12 1 (0.074%) PL/SQL
12 1 (0.074%) Shell Script
12 1 (0.074%) VB.NET
Qualifications
1 312 (23.03%) Degree
2 201 (14.83%) Security Cleared
3 183 (13.51%) Microsoft Certification
4 138 (10.18%) Cisco Certification
5 108 (7.97%) SC Cleared
6 94 (6.94%) MCSE
7 86 (6.35%) MCSA
8 83 (6.13%) CCNP
9 73 (5.39%) MCP
9 73 (5.39%) PMI Certification
10 65 (4.80%) CISSP
11 61 (4.50%) ITIL Certification
12 53 (3.91%) PMP
13 50 (3.69%) CCNA
14 44 (3.25%) Computer Science Degree
15 36 (2.66%) CCDP
16 29 (2.14%) ISEB
17 21 (1.55%) CompTIA Security+
18 20 (1.48%) CEH
19 19 (1.40%) MCDST
Quality Assurance & Compliance
1 214 (15.79%) SLA
2 78 (5.76%) ISO/IEC 27001
3 58 (4.28%) GDPR
4 57 (4.21%) QA
5 43 (3.17%) ISO/IEC 20000
6 29 (2.14%) Cyber Essentials
7 22 (1.62%) PCI DSS
8 20 (1.48%) GPG13
9 17 (1.25%) PMO
10 10 (0.74%) COBIT
11 8 (0.59%) Data Quality
11 8 (0.59%) GCP
11 8 (0.59%) ISO/IEC 27005
12 7 (0.52%) Cyber Essentials PLUS
13 4 (0.30%) COSO
13 4 (0.30%) ISO/IEC 19770
14 3 (0.22%) ISO 9001
14 3 (0.22%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
15 2 (0.15%) ISO 31000
15 2 (0.15%) Sarbanes-Oxley
System Software
1 321 (23.69%) Active Directory
2 131 (9.67%) VMware Infrastructure
3 88 (6.49%) Hyper-V
4 44 (3.25%) Virtual Desktop
5 33 (2.44%) vSphere
6 24 (1.77%) Firmware
7 22 (1.62%) BitLocker
7 22 (1.62%) Microsoft App-V
8 21 (1.55%) VMware ESXi
9 20 (1.48%) XenApp
10 14 (1.03%) VMware NSX
11 13 (0.96%) Virtual Servers
12 10 (0.74%) Virtual Machines
13 8 (0.59%) XenDesktop
14 6 (0.44%) Microsoft Virtual Server
14 6 (0.44%) Terminal Server
15 5 (0.37%) DFS Replication
16 4 (0.30%) Docker
16 4 (0.30%) Oracle RAC
17 3 (0.22%) VMware Workstation
Systems Management
1 175 (12.92%) SCCM
2 48 (3.54%) SCOM
3 37 (2.73%) SCVMM
4 29 (2.14%) NetBackup
5 21 (1.55%) Cisco CUCM
6 15 (1.11%) Failover Clustering
6 15 (1.11%) HP UCMDB
6 15 (1.11%) Puppet
6 15 (1.11%) WSUS
7 14 (1.03%) Cisco Prime
7 14 (1.03%) Cisco UCCX
7 14 (1.03%) Microsoft Clustering
7 14 (1.03%) Nessus
8 13 (0.96%) CASB
8 13 (0.96%) Forefront Identity Manager
9 12 (0.89%) QRadar
10 11 (0.81%) BMC PATROL
10 11 (0.81%) TrustSec
11 10 (0.74%) AirWatch
11 10 (0.74%) Opscode Chef
Vendors
1 491 (36.24%) Microsoft
2 182 (13.43%) Cisco
3 173 (12.77%) VMware
4 161 (11.88%) ServiceNow
5 141 (10.41%) Citrix
6 96 (7.08%) CheckPoint
7 80 (5.90%) Juniper
8 79 (5.83%) HP
9 77 (5.68%) Remedy
10 63 (4.65%) McAfee
11 62 (4.58%) Oracle
12 57 (4.21%) F5
13 56 (4.13%) BMC
14 51 (3.76%) Fortinet
15 43 (3.17%) IBM
16 38 (2.80%) EMC
17 37 (2.73%) Apple
18 34 (2.51%) SolarWinds
19 30 (2.21%) SAP
20 28 (2.07%) Splunk