Period
to 21 October 2018

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for ITIL V3 skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL V3 over the 6 months to 21 October 2018 with a comparison to the same period in the previous 2 years.

ITIL Version 3
UK > England
6 months to
21 Oct 2018
Same period 2017 Same period 2016
Rank 370 434 341
Rank change year-on-year +64 -93 +78
Permanent jobs citing ITIL V3 1,301 1,186 1,715
As % of all permanent IT jobs advertised in England 0.85% 0.73% 0.95%
As % of the Processes & Methodologies category 0.94% 0.79% 1.05%
Number of salaries quoted 877 940 1,313
England median annual salary £45,000 £45,000 £45,000
10th Percentile £25,000 £26,750 £26,000
90th Percentile £71,480 £70,000 £70,000
UK median annual salary £45,000 £45,000 £45,000

ITIL V3 is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Permanent vacancies with a requirement for process or methodology skills 138,863 149,630 163,900
As % of all permanent IT jobs advertised in England 91.10% 91.56% 90.90%
Number of salaries quoted 111,385 118,838 137,762
England median annual salary £52,225 £50,000 £50,000
Median salary % change year-on-year +4.45% - +5.26%
10th Percentile £29,750 £28,500 £28,000
90th Percentile £85,000 £80,000 £78,975
UK median annual salary £50,000 £50,000 £48,500
% change year-on-year - +3.09% +2.11%

ITIL V3
Job Vacancy Trend in England

Job postings citing ITIL V3 as a percentage of all IT jobs advertised in England.

Job vacancy trend for ITIL V3 in England

ITIL V3
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL V3 in England.

Salary trend for ITIL V3 in England

ITIL V3
Salary Histogram in England

The salary distribution of IT jobs citing ITIL V3 in England over the 6 months to 21 October 2018.

Salary histogram for ITIL V3 in England

ITIL V3
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL V3 within the England region over the 6 months to 21 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +99 378 £48,514 +5.47% 29
London -51 300 £45,000 -5.26% 31
Midlands +83 289 £36,000 -13.25% 31
West Midlands +78 221 £36,000 -12.73% 26
North of England +39 188 £47,500 +20.25% 30
North West +22 110 £47,500 +5.56% 21
South West +30 109 £35,608 -22.59% 12
Yorkshire +19 69 £45,000 +32.35% 7
East Midlands +17 68 £27,500 -49.07% 5
East of England -24 51 £42,000 -6.67% 7
North East -12 9 £50,000 +27.78% 2
ITIL V3
UK

For the 6 months to 21 October 2018, IT jobs citing ITIL V3 also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for ITIL V3.

1 1,301 (100.00%) ITIL
2 538 (41.35%) Service Management
3 485 (37.28%) Microsoft
4 445 (34.20%) Windows
5 340 (26.13%) Active Directory
6 304 (23.37%) Service Delivery
7 283 (21.75%) ITSM
8 271 (20.83%) Degree
9 240 (18.45%) Problem-Solving
10 226 (17.37%) Finance
11 215 (16.53%) VMware
11 215 (16.53%) Analytical Skills
12 213 (16.37%) Incident Management
13 212 (16.30%) SLA
14 202 (15.53%) Change Management
15 200 (15.37%) Windows Server
16 192 (14.76%) Problem Management
17 189 (14.53%) Microsoft Azure
18 185 (14.22%) Microsoft Certification
19 184 (14.14%) Project Management
19 184 (14.14%) Security Cleared
20 183 (14.07%) Microsoft Office
21 182 (13.99%) Firewall
22 178 (13.68%) Agile Software Development
23 174 (13.37%) SCCM
24 173 (13.30%) Cisco
25 164 (12.61%) PRINCE2
26 163 (12.53%) Office 365
26 163 (12.53%) Data Centre
27 159 (12.22%) ServiceNow

ITIL V3
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 124 (9.53%) SharePoint
2 106 (8.15%) MS Exchange
3 49 (3.77%) Skype for Business
4 44 (3.38%) Exchange Server 2010
5 31 (2.38%) IIS
6 29 (2.23%) Exchange Server 2013
7 21 (1.61%) CMS
8 16 (1.23%) Exchange Server 2007
9 11 (0.85%) Apache
10 10 (0.77%) BizTalk Server
10 10 (0.77%) SharePoint 2013
10 10 (0.77%) SharePoint Server
11 9 (0.69%) WebLogic
12 8 (0.61%) JBoss
13 6 (0.46%) Blackberry Enterprise Server
13 6 (0.46%) SharePoint 2010
14 4 (0.31%) OpenEdge
14 4 (0.31%) Tomcat
15 3 (0.23%) Oracle Workflow
16 2 (0.15%) WebSphere
Applications
1 183 (14.07%) Microsoft Office
2 66 (5.07%) Microsoft Excel
3 41 (3.15%) Microsoft PowerPoint
4 38 (2.92%) Microsoft Project
5 36 (2.77%) MS Visio
6 2 (0.15%) Spreadsheet
Business Applications
1 38 (2.92%) Remedy ITSM
2 14 (1.08%) Dynamics CRM
3 13 (1.00%) assyst
4 8 (0.61%) Dynamics AX
5 7 (0.54%) Sentinel
6 5 (0.38%) INSURE/90
6 5 (0.38%) SAP BPC
6 5 (0.38%) SAP Oil and Gas
7 4 (0.31%) Salesforce.com CRM
8 3 (0.23%) Oracle EBS
9 1 (0.077%) PlanetPress Connect
9 1 (0.077%) Sage 50
9 1 (0.077%) SAP ERP
9 1 (0.077%) SAP FI
9 1 (0.077%) SAP FI-AR
9 1 (0.077%) SAP MM
9 1 (0.077%) SAP PP
9 1 (0.077%) SAP PP-PI
9 1 (0.077%) SAP Retail
9 1 (0.077%) SAP SD
Cloud Services
1 189 (14.53%) Microsoft Azure
2 163 (12.53%) Office 365
3 95 (7.30%) Amazon AWS
4 60 (4.61%) IaaS
5 41 (3.15%) PaaS
6 37 (2.84%) SaaS
7 22 (1.69%) Cloud Computing
8 16 (1.23%) Azure Active Directory
9 15 (1.15%) Amazon CloudWatch
9 15 (1.15%) Amazon EC2
9 15 (1.15%) Amazon S3
9 15 (1.15%) AWS CloudFormation
9 15 (1.15%) Virtual Private Cloud
10 9 (0.69%) G Suite
11 7 (0.54%) Amazon SQS
12 5 (0.38%) AWS CloudTrail
12 5 (0.38%) Dynamics 365
12 5 (0.38%) Mimecast
12 5 (0.38%) OneDrive
13 4 (0.31%) Slack
Communications & Networking
1 182 (13.99%) Firewall
2 118 (9.07%) DHCP
3 110 (8.46%) WAN
4 105 (8.07%) DNS
5 102 (7.84%) LAN
6 92 (7.07%) TCP/IP
7 75 (5.76%) VPN
8 67 (5.15%) SAN
9 66 (5.07%) Network Security
10 65 (5.00%) Wireless
11 61 (4.69%) Skype
12 50 (3.84%) Internet
13 43 (3.31%) Cisco ASA
14 41 (3.15%) MPLS
15 36 (2.77%) VLAN
16 32 (2.46%) VoIP
17 30 (2.31%) Cisco Nexus
18 28 (2.15%) Intrusion Detection
19 26 (2.00%) Wi-Fi
20 25 (1.92%) WLAN
Database & Business Intelligence
1 97 (7.46%) SQL Server
2 43 (3.31%) SQL Server 2008
3 31 (2.38%) Relational Database
4 22 (1.69%) Amazon RDS
5 21 (1.61%) SQL Server 2012
6 20 (1.54%) MySQL
7 15 (1.15%) Amazon DynamoDB
7 15 (1.15%) Azure SQL Database
8 13 (1.00%) SQL Server Reporting Services
9 12 (0.92%) Oracle Database
9 12 (0.92%) SQL Server 2014
10 11 (0.85%) SQL Server 2016
11 10 (0.77%) MariaDB
12 9 (0.69%) SQL Server Integration Services
13 8 (0.61%) Data Warehouse
13 8 (0.61%) MongoDB
13 8 (0.61%) SQL Server Analysis Services
14 6 (0.46%) PostgreSQL
14 6 (0.46%) SQL Server 2000
15 5 (0.38%) Oracle Reports
Development Applications
1 11 (0.85%) JIRA
2 8 (0.61%) Git (software)
3 7 (0.54%) MSI
3 7 (0.54%) Visual Studio
4 5 (0.38%) VSS/SourceSafe
5 4 (0.31%) Hudson
5 4 (0.31%) Team Foundation Server
6 2 (0.15%) Atlassian Bamboo
6 2 (0.15%) Cucumber
6 2 (0.15%) GCC
6 2 (0.15%) Jenkins
6 2 (0.15%) Selenium
6 2 (0.15%) SpecFlow
7 1 (0.077%) Airbrake
7 1 (0.077%) Maven
7 1 (0.077%) Metasploit
7 1 (0.077%) Octopus Deploy
7 1 (0.077%) SonarQube
7 1 (0.077%) Subversion
7 1 (0.077%) TeamCity
General
1 226 (17.37%) Finance
2 72 (5.53%) Telecoms
3 48 (3.69%) Retail
4 43 (3.31%) Banking
5 37 (2.84%) Legal
6 22 (1.69%) Publishing
7 20 (1.54%) Advertising
8 18 (1.38%) Marketing
9 14 (1.08%) Games
9 14 (1.08%) Law
10 13 (1.00%) Investment Banking
11 12 (0.92%) German Language
12 11 (0.85%) Spanish Language
13 10 (0.77%) French Language
14 9 (0.69%) Back Office
14 9 (0.69%) Dutch Language
14 9 (0.69%) Local Government
15 7 (0.54%) Automotive
15 7 (0.54%) Billing
15 7 (0.54%) Electronics
Job Titles
1 241 (18.52%) Analyst
2 182 (13.99%) Service Manager
3 137 (10.53%) Architect
4 126 (9.68%) IT Manager
5 104 (7.99%) Support Analyst
6 102 (7.84%) Support Engineer
7 88 (6.76%) Service Analyst
8 79 (6.07%) Desktop Support
9 76 (5.84%) Delivery Manager
10 72 (5.53%) Infrastructure Engineer
11 66 (5.07%) Service Desk Analyst
12 64 (4.92%) IT Services Manager
13 58 (4.46%) IT Support
14 54 (4.15%) Incident Manager
15 51 (3.92%) Services Delivery Manager
16 49 (3.77%) Solutions Architect
17 47 (3.61%) Team Leader
18 45 (3.46%) IT Analyst
19 44 (3.38%) Applications Support
20 39 (3.00%) Network Engineer
Libraries, Frameworks & Software Standards
1 67 (5.15%) Web Services
2 31 (2.38%) XML
3 25 (1.92%) Software Packaging
4 18 (1.38%) .NET
5 16 (1.23%) Middleware
6 10 (0.77%) 802.1X
6 10 (0.77%) RabbitMQ
7 6 (0.46%) HTML
7 6 (0.46%) MEAN Stack
8 5 (0.38%) AngularJS
8 5 (0.38%) EDIFACT
8 5 (0.38%) IDoc
8 5 (0.38%) LAMP
8 5 (0.38%) LDAP
8 5 (0.38%) REST
8 5 (0.38%) XML Messaging
9 4 (0.31%) SOAP
9 4 (0.31%) Twitter Bootstrap
10 3 (0.23%) .NET Framework
10 3 (0.23%) SGML
Miscellaneous
1 215 (16.53%) Analytical Skills
2 163 (12.53%) Data Centre
3 157 (12.07%) Management Information System
4 143 (10.99%) Self-Motivation
5 96 (7.38%) CMDB
6 64 (4.92%) Computer Science
7 43 (3.31%) Video Conferencing
8 33 (2.54%) Clustering
9 28 (2.15%) Hybrid Cloud
9 28 (2.15%) NHS
10 26 (2.00%) Distributed Denial-of-Service
11 23 (1.77%) Public Cloud
12 19 (1.46%) Enterprise Software
12 19 (1.46%) Private Cloud
13 16 (1.23%) PKI
13 16 (1.23%) PMI
13 16 (1.23%) Smartphone
14 13 (1.00%) User Experience
15 12 (0.92%) Driving Licence
15 12 (0.92%) Fintech
Operating Systems
1 445 (34.20%) Windows
2 200 (15.37%) Windows Server
3 134 (10.30%) Windows 10
4 123 (9.45%) Windows Server 2012
5 105 (8.07%) Windows 7
6 95 (7.30%) Linux
7 84 (6.46%) Windows Server 2008
8 58 (4.46%) Unix
9 31 (2.38%) Red Hat Enterprise Linux
10 19 (1.46%) Apple iOS
11 13 (1.00%) Android
12 12 (0.92%) Solaris
13 11 (0.85%) Windows 8
14 9 (0.69%) Mac OS
15 7 (0.54%) CentOS
15 7 (0.54%) Windows XP
16 5 (0.38%) Mac OS X
17 3 (0.23%) Ubuntu
17 3 (0.23%) Windows Phone
18 2 (0.15%) Windows Server 2003
Processes & Methodologies
1 1,301 (100.00%) ITIL
2 538 (41.35%) Service Management
3 304 (23.37%) Service Delivery
4 283 (21.75%) ITSM
5 240 (18.45%) Problem-Solving
6 213 (16.37%) Incident Management
7 202 (15.53%) Change Management
8 192 (14.76%) Problem Management
9 184 (14.14%) Project Management
10 178 (13.68%) Agile Software Development
11 164 (12.61%) PRINCE2
12 154 (11.84%) Continuous Improvement
13 131 (10.07%) Line Management
14 124 (9.53%) Configuration Management
15 102 (7.84%) Information Security
15 102 (7.84%) Service Design
16 96 (7.38%) Stakeholder Management
17 86 (6.61%) Asset Management
18 83 (6.38%) Infrastructure Engineering
19 80 (6.15%) Presales
Programming Languages
1 134 (10.30%) SQL
2 96 (7.38%) PowerShell
3 16 (1.23%) C
3 16 (1.23%) Python
4 13 (1.00%) C#
4 13 (1.00%) JavaScript
5 12 (0.92%) Java
6 10 (0.77%) VB
7 8 (0.61%) VBScript
8 6 (0.46%) PL/SQL
8 6 (0.46%) T-SQL
9 2 (0.15%) C++
9 2 (0.15%) PHP
10 1 (0.077%) ABAP
10 1 (0.077%) COBOL
10 1 (0.077%) Perl
10 1 (0.077%) Shell Script
10 1 (0.077%) VB.NET
10 1 (0.077%) VBA
10 1 (0.077%) X++
Qualifications
1 271 (20.83%) Degree
2 185 (14.22%) Microsoft Certification
3 184 (14.14%) Security Cleared
4 123 (9.45%) Cisco Certification
5 114 (8.76%) SC Cleared
6 85 (6.53%) MCP
7 84 (6.46%) MCSE
8 78 (6.00%) MCSA
9 71 (5.46%) CCNA
10 57 (4.38%) CCNP
11 56 (4.30%) CISSP
12 55 (4.23%) ITIL Certification
12 55 (4.23%) PMI Certification
13 40 (3.07%) PMP
14 30 (2.31%) Computer Science Degree
15 27 (2.08%) HNC
16 25 (1.92%) ISEB
17 24 (1.84%) DV Cleared
18 22 (1.69%) MCDST
19 19 (1.46%) CCDP
Quality Assurance & Compliance
1 212 (16.30%) SLA
2 90 (6.92%) ISO/IEC 27001
3 56 (4.30%) GDPR
4 38 (2.92%) QA
5 34 (2.61%) ISO/IEC 20000
6 27 (2.08%) PCI DSS
7 20 (1.54%) Cyber Essentials
8 18 (1.38%) COBIT
8 18 (1.38%) GPG13
9 17 (1.31%) Data Quality
10 16 (1.23%) PMO
11 7 (0.54%) Cyber Essentials PLUS
12 5 (0.38%) ISO 9001
12 5 (0.38%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
12 5 (0.38%) ISO/IEC 27005
13 4 (0.31%) COSO
13 4 (0.31%) ISO/IEC 19770
13 4 (0.31%) JSP 440
14 3 (0.23%) Sarbanes-Oxley
15 1 (0.077%) ISAE 3402
System Software
1 340 (26.13%) Active Directory
2 159 (12.22%) VMware Infrastructure
3 93 (7.15%) Hyper-V
4 33 (2.54%) vSphere
5 27 (2.08%) Virtual Desktop
5 27 (2.08%) XenApp
6 26 (2.00%) Virtual Machines
6 26 (2.00%) VMware ESXi
7 25 (1.92%) Microsoft App-V
7 25 (1.92%) Virtual Servers
8 23 (1.77%) Firmware
9 18 (1.38%) BitLocker
10 15 (1.15%) Microsoft Virtual Server
10 15 (1.15%) XenDesktop
11 10 (0.77%) VMware NSX
12 9 (0.69%) Terminal Server
13 3 (0.23%) Terminal Services
14 2 (0.15%) Docker
15 1 (0.077%) Snort
15 1 (0.077%) vCloud
Systems Management
1 174 (13.37%) SCCM
2 35 (2.69%) SCOM
3 29 (2.23%) NetBackup
4 24 (1.84%) SCVMM
5 22 (1.69%) Opscode Chef
6 20 (1.54%) Ansible
6 20 (1.54%) Puppet
7 16 (1.23%) Failover Clustering
8 13 (1.00%) Cisco CUCM
8 13 (1.00%) HP UCMDB
9 12 (0.92%) Nagios
10 11 (0.85%) Microsoft Clustering
10 11 (0.85%) vCenter Server
10 11 (0.85%) WSUS
11 10 (0.77%) Galera Cluster
11 10 (0.77%) Nessus
12 8 (0.61%) AirWatch
12 8 (0.61%) Cisco UCCX
12 8 (0.61%) Forefront Identity Manager
12 8 (0.61%) Microsoft Intune
Vendors
1 485 (37.28%) Microsoft
2 215 (16.53%) VMware
3 173 (13.30%) Cisco
4 159 (12.22%) ServiceNow
5 155 (11.91%) Citrix
6 71 (5.46%) Remedy
7 70 (5.38%) CheckPoint
8 65 (5.00%) Oracle
9 55 (4.23%) Juniper
10 53 (4.07%) HP
11 51 (3.92%) McAfee
12 50 (3.84%) BMC
13 35 (2.69%) Apple
14 33 (2.54%) F5
14 33 (2.54%) Fortinet
14 33 (2.54%) SAP
14 33 (2.54%) SolarWinds
15 32 (2.46%) EMC
16 27 (2.08%) IBM
16 27 (2.08%) Palo Alto