Period
to 23 November 2017

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for ITIL V3 skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL V3 over the 6 months to 23 November 2017 with a comparison to the same period in the previous 2 years.

ITIL Version 3
UK > England
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 417 323 415
Rank change year-on-year -94 +92 -81
Permanent jobs citing ITIL V3 1231 1778 1517
As % of all permanent IT jobs advertised in England 0.73% 0.99% 0.74%
As % of the Processes & Methodologies category 0.81% 1.11% 0.84%
Number of salaries quoted 925 1363 1195
England median annual salary £45,000 £45,000 £47,500
Median salary % change year-on-year - -5.26% -
10th Percentile £26,750 £26,250 £27,000
90th Percentile £68,750 £70,000 £72,500
UK median annual salary £45,000 £45,000 £47,500
% change year-on-year - -5.26% -

ITIL V3 is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Permanent vacancies with a requirement for process or methodology skills 151759 160141 181584
As % of all permanent IT jobs advertised in England 89.91% 89.40% 88.76%
Number of salaries quoted 120765 134253 151176
England median annual salary £50,000 £50,000 £47,500
Median salary % change year-on-year - +5.26% +5.56%
10th Percentile £28,750 £28,500 £27,500
90th Percentile £80,000 £80,000 £77,500
UK median annual salary £50,000 £49,500 £47,500
% change year-on-year +1.01% +4.21% +5.56%

ITIL V3
Job Vacancy Trend in England

Job postings citing ITIL V3 as a percentage of all IT jobs advertised in England.

Job vacancy trend for ITIL V3 in England

ITIL V3
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL V3 in England.

Salary trend for ITIL V3 in England

ITIL V3
Salary Histogram in England

The salary distribution of IT jobs citing ITIL V3 in England over the 6 months to 23 November 2017.

Salary histogram for ITIL V3 in England

ITIL V3
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL V3 within the England region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -45 410 £47,500 -5.00% 20
South East -14 237 £45,000 - 16
North of England -75 219 £37,874 -15.84% 17
Midlands -32 197 £41,500 -2.35% 14
West Midlands -26 141 £41,000 -16.33% 9
North West -62 113 £45,000 - 5
East of England -58 93 £45,000 -5.26% 9
South West -82 90 £42,500 +3.66% 1
Yorkshire -60 84 £35,000 -17.65% 10
East Midlands -5 56 £54,000 +27.06% 4
North East +22 22 £39,131 -21.74% 2
ITIL V3
UK

For the 6 months to 23 November 2017, IT jobs citing ITIL V3 also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region with a requirement for ITIL V3.

1 1231 (100.00%) ITIL
2 476 (38.67%) Microsoft
3 445 (36.15%) Service Management
4 410 (33.31%) Windows
5 307 (24.94%) Service Delivery
6 284 (23.07%) Problem Management
7 283 (22.99%) ITSM
8 282 (22.91%) Active Directory
9 277 (22.50%) Change Management
10 251 (20.39%) Finance
11 235 (19.09%) Project Management
12 210 (17.06%) SLA
13 202 (16.41%) Cisco
14 192 (15.60%) VMware
15 188 (15.27%) Security Cleared
16 187 (15.19%) SQL Server
17 180 (14.62%) Degree
18 179 (14.54%) Windows Server
19 172 (13.97%) SharePoint
20 164 (13.32%) Agile Software Development
21 161 (13.08%) SQL
22 156 (12.67%) Microsoft Office
23 153 (12.43%) Incident Management
24 152 (12.35%) Firewall
25 150 (12.19%) PRINCE2
25 150 (12.19%) Office 365
26 149 (12.10%) Microsoft Certification
27 145 (11.78%) Analytical Skills
28 141 (11.45%) Cisco Certification
29 139 (11.29%) Citrix

ITIL V3
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 172 (13.97%) SharePoint
2 92 (7.47%) MS Exchange
3 69 (5.61%) IIS
4 64 (5.20%) Exchange Server 2010
5 48 (3.90%) BizTalk Server
6 33 (2.68%) Exchange Server 2013
7 28 (2.27%) Skype for Business
8 20 (1.62%) SharePoint 2010
9 18 (1.46%) Exchange Server 2007
10 15 (1.22%) Blackberry Enterprise Server
11 11 (0.89%) SharePoint 2013
11 11 (0.89%) Tomcat
12 10 (0.81%) NetWeaver
13 9 (0.73%) CMS
13 9 (0.73%) SharePoint Server
14 8 (0.65%) Apache
15 7 (0.57%) Adobe Experience Manager
16 5 (0.41%) WebLogic
16 5 (0.41%) WebSphere
17 4 (0.32%) JBoss
Applications
1 156 (12.67%) Microsoft Office
2 41 (3.33%) Microsoft Excel
3 28 (2.27%) Microsoft PowerPoint
4 21 (1.71%) MS Visio
5 13 (1.06%) Microsoft Project
6 4 (0.32%) Maya
7 2 (0.16%) Spreadsheet
8 1 (0.081%) Acrobat
Business Applications
1 60 (4.87%) Remedy ITSM
2 16 (1.30%) Dynamics CRM
3 11 (0.89%) SAP BPC
4 10 (0.81%) assyst
5 7 (0.57%) Eloqua
6 4 (0.32%) Dynamics AX
6 4 (0.32%) Eikon
7 3 (0.24%) SAP ERP
8 2 (0.16%) Oracle CRM
9 1 (0.081%) Orchard Housing
9 1 (0.081%) PlanetPress Connect
9 1 (0.081%) Sage CRM
9 1 (0.081%) SAP R/3
Cloud Services
1 150 (12.19%) Office 365
2 125 (10.15%) Microsoft Azure
3 82 (6.66%) Amazon AWS
4 36 (2.92%) SaaS
5 31 (2.52%) IaaS
6 18 (1.46%) PaaS
7 5 (0.41%) Adobe Analytics
7 5 (0.41%) Amazon EC2
7 5 (0.41%) Amazon ELB
7 5 (0.41%) AWS CloudFormation
8 4 (0.32%) Amazon SQS
8 4 (0.32%) Dynamics 365
9 2 (0.16%) Adobe Creative Cloud
9 2 (0.16%) Azure Active Directory
9 2 (0.16%) Cloud Computing
10 1 (0.081%) Google Cloud Platform
10 1 (0.081%) OpenShift
10 1 (0.081%) Slack
10 1 (0.081%) SuccessFactors
10 1 (0.081%) Yammer
Communications & Networking
1 152 (12.35%) Firewall
2 92 (7.47%) WAN
3 88 (7.15%) LAN
4 86 (6.99%) SAN
5 75 (6.09%) Network Security
6 72 (5.85%) VPN
7 69 (5.61%) DNS
8 65 (5.28%) DHCP
9 60 (4.87%) VoIP
10 58 (4.71%) TCP/IP
11 57 (4.63%) MPLS
12 51 (4.14%) Wireless
13 46 (3.74%) VLAN
14 40 (3.25%) OSPF
15 39 (3.17%) Cisco ASA
16 38 (3.09%) Ethernet
17 36 (2.92%) SNMP
18 35 (2.84%) Intrusion Detection
19 34 (2.76%) BGP
20 32 (2.60%) IPsec
Database & Business Intelligence
1 187 (15.19%) SQL Server
2 43 (3.49%) SQL Server 2014
3 36 (2.92%) SQL Server 2008
4 27 (2.19%) MySQL
5 20 (1.62%) SQL Server Reporting Services
6 16 (1.30%) SQL Server 2012
6 16 (1.30%) SQL Server Integration Services
7 15 (1.22%) Relational Database
8 13 (1.06%) Redis
9 12 (0.97%) RDBMS
10 11 (0.89%) SAP BW
10 11 (0.89%) SAP HANA
11 10 (0.81%) Microsoft Analysis Services
11 10 (0.81%) SQL Server Analysis Services
12 9 (0.73%) MongoDB
13 8 (0.65%) PostgreSQL
14 7 (0.57%) BusinessObjects
14 7 (0.57%) DB2
14 7 (0.57%) Oracle Reports
14 7 (0.57%) SAP Data Services
Development Applications
1 40 (3.25%) Team Foundation Server
2 16 (1.30%) JIRA
3 13 (1.06%) Cucumber
4 11 (0.89%) Selenium
5 8 (0.65%) SoapUI
6 6 (0.49%) Redmine
7 5 (0.41%) JMeter
8 4 (0.32%) Git (software)
8 4 (0.32%) LoadRunner
8 4 (0.32%) Ranorex
8 4 (0.32%) Robot Framework
8 4 (0.32%) Talend Open Studio
8 4 (0.32%) WebDriver
8 4 (0.32%) Zephyr
9 3 (0.24%) MSI
10 2 (0.16%) Subversion
10 2 (0.16%) TeamCity
10 2 (0.16%) Toad
10 2 (0.16%) Visual Studio
11 1 (0.081%) Atlassian Bamboo
General
1 251 (20.39%) Finance
2 76 (6.17%) Telecoms
3 60 (4.87%) Banking
4 32 (2.60%) Financial Institution
5 31 (2.52%) Investment Banking
6 27 (2.19%) Retail
7 21 (1.71%) Law
7 21 (1.71%) Manufacturing
8 19 (1.54%) Back Office
9 18 (1.46%) Billing
10 16 (1.30%) Marketing
11 14 (1.14%) Legal
12 13 (1.06%) Publishing
13 12 (0.97%) Advertising
14 8 (0.65%) Italian Language
15 6 (0.49%) Front Office
15 6 (0.49%) Military
16 5 (0.41%) Spanish Language
17 3 (0.24%) German Language
18 2 (0.16%) Corporate Banking
Job Titles
1 229 (18.60%) Analyst
2 128 (10.40%) Service Manager
3 87 (7.07%) Applications Support
4 85 (6.90%) Support Analyst
5 81 (6.58%) Support Engineer
6 73 (5.93%) Infrastructure Engineer
7 69 (5.61%) Architect
8 65 (5.28%) Delivery Manager
9 64 (5.20%) Services Delivery Manager
10 59 (4.79%) Service Analyst
11 55 (4.47%) IT Manager
12 53 (4.31%) Consultant
13 52 (4.22%) IT Support
14 50 (4.06%) 2nd Line Support
15 44 (3.57%) 3rd Line Engineer
15 44 (3.57%) Desktop Support
16 41 (3.33%) Applications Support Analyst
17 39 (3.17%) Administrator
18 37 (3.01%) ITIL Manager
19 35 (2.84%) Developer
Libraries, Frameworks & Software Standards
1 108 (8.77%) Web Services
2 75 (6.09%) .NET
3 57 (4.63%) HTML
4 49 (3.98%) CSS
5 42 (3.41%) Ajax
6 38 (3.09%) jQuery
7 36 (2.92%) Entity Framework
7 36 (2.92%) WCF
8 35 (2.84%) ASP.NET Web API
9 26 (2.11%) REST
10 25 (2.03%) XML
11 24 (1.95%) SOAP
12 17 (1.38%) .NET Framework
12 17 (1.38%) AngularJS
13 13 (1.06%) Middleware
14 8 (0.65%) Twitter Bootstrap
15 7 (0.57%) ASP.NET
15 7 (0.57%) J2EE
16 6 (0.49%) SAP Basis
16 6 (0.49%) XMPP
Miscellaneous
1 145 (11.78%) Analytical Skills
2 125 (10.15%) Data Centre
3 90 (7.31%) Management Information System
4 55 (4.47%) CMDB
5 37 (3.01%) User Experience
6 36 (2.92%) Computer Science
6 36 (2.92%) Hedge funds
7 33 (2.68%) Replication
8 30 (2.44%) Clustering
9 27 (2.19%) Distributed Denial-of-Service
10 19 (1.54%) Driving Licence
10 19 (1.54%) PMI
10 19 (1.54%) Video Conferencing
11 17 (1.38%) Blackberry
12 16 (1.30%) Hybrid Cloud
12 16 (1.30%) iPad
13 15 (1.22%) Enterprise Software
13 15 (1.22%) iPhone
13 15 (1.22%) NHS
14 14 (1.14%) FlexPod
Operating Systems
1 410 (33.31%) Windows
2 179 (14.54%) Windows Server
3 124 (10.07%) Windows Server 2012
4 121 (9.83%) Linux
5 118 (9.59%) Windows Server 2008
6 112 (9.10%) Windows 7
7 92 (7.47%) Windows 10
8 53 (4.31%) Unix
9 30 (2.44%) Red Hat Enterprise Linux
10 28 (2.27%) Windows 8
11 25 (2.03%) Windows Server 2003
12 15 (1.22%) Ubuntu
13 13 (1.06%) Mac OS
14 11 (0.89%) CentOS
15 10 (0.81%) Apple iOS
16 9 (0.73%) Android
17 7 (0.57%) Solaris
18 6 (0.49%) Windows XP
19 4 (0.32%) Mac OS X
19 4 (0.32%) Windows Vista
Processes & Methodologies
1 1231 (100.00%) ITIL
2 445 (36.15%) Service Management
3 307 (24.94%) Service Delivery
4 284 (23.07%) Problem Management
5 283 (22.99%) ITSM
6 277 (22.50%) Change Management
7 235 (19.09%) Project Management
8 164 (13.32%) Agile Software Development
9 153 (12.43%) Incident Management
10 150 (12.19%) PRINCE2
11 101 (8.20%) Release Management
12 100 (8.12%) Stakeholder Management
13 99 (8.04%) Service Design
14 89 (7.23%) Root Cause Analysis
15 83 (6.74%) Continuous Improvement
16 82 (6.66%) Presales
17 78 (6.34%) Customer Requirements
18 75 (6.09%) Information Security
19 70 (5.69%) Configuration Management
20 64 (5.20%) Disaster Recovery
Programming Languages
1 161 (13.08%) SQL
2 125 (10.15%) PowerShell
3 59 (4.79%) JavaScript
4 54 (4.39%) C#
5 53 (4.31%) Java
6 39 (3.17%) VBScript
7 26 (2.11%) VB
8 21 (1.71%) Python
8 21 (1.71%) Ruby
9 17 (1.38%) T-SQL
10 14 (1.14%) C
11 13 (1.06%) Shell Script
12 10 (0.81%) Bash Shell
13 9 (0.73%) C++
14 8 (0.65%) Perl
15 7 (0.57%) PHP
16 5 (0.41%) PL/SQL
17 4 (0.32%) Apple Swift
17 4 (0.32%) COBOL
17 4 (0.32%) VB6
Qualifications
1 188 (15.27%) Security Cleared
2 180 (14.62%) Degree
3 149 (12.10%) Microsoft Certification
4 141 (11.45%) Cisco Certification
5 111 (9.02%) SC Cleared
6 90 (7.31%) MCSE
7 82 (6.66%) CCNA
8 72 (5.85%) CCNP
9 60 (4.87%) MCSA
10 57 (4.63%) MCP
11 53 (4.31%) ITIL Certification
12 47 (3.82%) CISSP
13 44 (3.57%) DV Cleared
14 37 (3.01%) PMI Certification
15 24 (1.95%) PMP
15 24 (1.95%) VMware Certified Professional (VCP)
16 23 (1.87%) MCITP
17 22 (1.79%) Citrix Certification
17 22 (1.79%) PRINCE2 Practitioner
18 20 (1.62%) APMP
Quality Assurance & Compliance
1 210 (17.06%) SLA
2 60 (4.87%) ISO/IEC 27001
3 50 (4.06%) QA
4 40 (3.25%) ISO/IEC 20000
5 38 (3.09%) PCI DSS
6 19 (1.54%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
7 17 (1.38%) ISO 9001
8 15 (1.22%) COBIT
9 14 (1.14%) ISO 9000
10 8 (0.65%) Cyber Essentials
10 8 (0.65%) Sarbanes-Oxley
11 6 (0.49%) Cyber Essentials PLUS
11 6 (0.49%) GPG13
12 5 (0.41%) PMO
13 4 (0.32%) Data Quality
13 4 (0.32%) HMG Security Policy Framework
14 3 (0.24%) SSAE 16
15 1 (0.081%) BS25999
15 1 (0.081%) GAMP
15 1 (0.081%) ISO 22301
System Software
1 282 (22.91%) Active Directory
2 133 (10.80%) VMware Infrastructure
3 84 (6.82%) Hyper-V
4 48 (3.90%) VMware ESXi
5 43 (3.49%) Virtual Desktop
6 21 (1.71%) XenApp
7 20 (1.62%) vSphere
8 16 (1.30%) BitLocker
9 11 (0.89%) Virtual Machines
10 10 (0.81%) Cronacle
11 9 (0.73%) Docker
11 9 (0.73%) Firmware
11 9 (0.73%) Virtual Servers
12 8 (0.65%) OpenSIPS
12 8 (0.65%) Terminal Services
13 5 (0.41%) XenDesktop
14 4 (0.32%) Microsoft App-V
15 2 (0.16%) UAG
16 1 (0.081%) Citrix Presentation Server
16 1 (0.081%) vCloud
Systems Management
1 101 (8.20%) SCCM
2 50 (4.06%) SCOM
3 27 (2.19%) vCenter Server
4 24 (1.95%) SCVMM
5 23 (1.87%) Cisco CUCM
6 21 (1.71%) Microsoft Clustering
7 18 (1.46%) Microsoft Intune
8 17 (1.38%) Nagios
9 16 (1.30%) Opscode Chef
10 14 (1.14%) Cisco Prime
11 13 (1.06%) FortiGate
11 13 (1.06%) SCOrch
12 12 (0.97%) Cisco UCCX
12 12 (0.97%) Simpana
13 11 (0.89%) BMC PATROL
13 11 (0.89%) Forefront Identity Manager
13 11 (0.89%) Tivoli
14 10 (0.81%) Tivoli Storage Manager
15 9 (0.73%) NetBackup
15 9 (0.73%) SCDPM
Vendors
1 476 (38.67%) Microsoft
2 202 (16.41%) Cisco
3 192 (15.60%) VMware
4 139 (11.29%) Citrix
5 92 (7.47%) Remedy
6 76 (6.17%) ServiceNow
7 74 (6.01%) HP
8 52 (4.22%) CheckPoint
9 47 (3.82%) IBM
10 46 (3.74%) BMC
10 46 (3.74%) F5
11 38 (3.09%) Sitecore
12 36 (2.92%) McAfee
13 35 (2.84%) Red Hat
13 35 (2.84%) SolarWinds
14 34 (2.76%) Oracle
15 33 (2.68%) LANDesk
16 30 (2.44%) Brocade
17 27 (2.19%) Dell
17 27 (2.19%) Sun