Period
to 17 January 2019

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for ITIL V3 skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL V3 over the 6 months to 17 January 2019 with a comparison to the same period in the previous 2 years.

ITIL Version 3
UK > England
6 months to
17 Jan 2019
Same period 2018 Same period 2017
Rank 371 417 322
Rank change year-on-year +46 -95 +108
Permanent jobs citing ITIL V3 1,178 1,216 1,676
As % of all permanent IT jobs advertised in England 0.84% 0.75% 1.00%
As % of the Processes & Methodologies category 0.91% 0.82% 1.09%
Number of salaries quoted 824 855 1,278
England median annual salary £45,000 £45,000 £45,000
10th Percentile £26,250 £27,600 £26,250
90th Percentile £73,750 £67,500 £70,000
UK median annual salary £45,000 £45,000 £45,000

ITIL V3 is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Permanent vacancies with a requirement for process or methodology skills 128,865 148,930 153,385
As % of all permanent IT jobs advertised in England 91.69% 91.83% 91.34%
Number of salaries quoted 102,671 120,665 127,837
England median annual salary £52,500 £50,000 £50,000
Median salary % change year-on-year +5.00% - +5.26%
10th Percentile £30,000 £28,750 £28,000
90th Percentile £85,000 £80,000 £80,000
UK median annual salary £52,500 £50,000 £47,500
% change year-on-year +5.00% +5.26% -

ITIL V3
Job Vacancy Trend in England

Job postings citing ITIL V3 as a percentage of all IT jobs advertised in England.

Job vacancy trend for ITIL V3 in England

ITIL V3
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL V3 in England.

Salary trend for ITIL V3 in England

ITIL V3
Salary Histogram in England

The salary distribution of IT jobs citing ITIL V3 in England over the 6 months to 17 January 2019.

Salary histogram for ITIL V3 in England

ITIL V3
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL V3 within the England region over the 6 months to 17 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -23 320 £45,000 -10.00% 24
South East +65 275 £47,500 +5.56% 22
Midlands +64 248 £40,000 -11.11% 21
West Midlands +84 191 £44,000 +2.33% 16
North of England -20 158 £50,000 +32.46% 18
South West -1 117 £42,000 -8.70% 11
North West +8 95 £52,500 +16.67% 12
East of England +47 80 £40,750 +1.88% 12
East Midlands +5 57 £35,000 -30.00% 5
Yorkshire -12 47 £43,750 +25.00% 5
North East +3 16 £60,578 +54.81% 1
ITIL V3
UK

For the 6 months to 17 January 2019, IT jobs citing ITIL V3 also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for ITIL V3.

1 1,178 (100.00%) ITIL
2 466 (39.56%) Service Management
3 432 (36.67%) Microsoft
4 429 (36.42%) Windows
5 335 (28.44%) Active Directory
6 314 (26.66%) Service Delivery
7 257 (21.82%) VMware
8 234 (19.86%) Degree
9 229 (19.44%) Windows Server
10 216 (18.34%) ITSM
11 195 (16.55%) Problem-Solving
12 192 (16.30%) VMware Infrastructure
13 190 (16.13%) Citrix
13 190 (16.13%) Finance
14 184 (15.62%) Analytical Skills
15 183 (15.53%) Firewall
16 179 (15.20%) Cisco
17 176 (14.94%) Microsoft Azure
18 174 (14.77%) Microsoft Certification
18 174 (14.77%) Microsoft Office
19 171 (14.52%) Security Cleared
20 169 (14.35%) SLA
21 166 (14.09%) Project Management
22 162 (13.75%) Office 365
23 152 (12.90%) SQL
24 151 (12.82%) Data Centre
25 141 (11.97%) DNS
26 140 (11.88%) Agile Software Development
27 139 (11.80%) SCCM
28 137 (11.63%) Linux

ITIL V3
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 104 (8.83%) MS Exchange
2 81 (6.88%) SharePoint
3 63 (5.35%) Exchange Server 2010
4 40 (3.40%) Skype for Business
5 32 (2.72%) IIS
6 26 (2.21%) Exchange Server 2013
7 25 (2.12%) CMS
8 13 (1.10%) Apache
8 13 (1.10%) Exchange Server 2007
9 11 (0.93%) BizTalk Server
10 9 (0.76%) SharePoint 2013
11 8 (0.68%) Oracle Application Server
12 6 (0.51%) Confluence
13 5 (0.42%) Tomcat
14 4 (0.34%) Blackberry Enterprise Server
14 4 (0.34%) Oracle Workflow
15 3 (0.25%) SharePoint 2010
16 2 (0.17%) SharePoint Server
17 1 (0.085%) Documentum
17 1 (0.085%) Elasticsearch
Applications
1 174 (14.77%) Microsoft Office
2 48 (4.07%) Microsoft Excel
3 32 (2.72%) Microsoft Project
4 27 (2.29%) MS Visio
5 18 (1.53%) Microsoft PowerPoint
6 2 (0.17%) Acrobat
7 1 (0.085%) Adobe Premiere
7 1 (0.085%) CATIA
Business Applications
1 40 (3.40%) Remedy ITSM
2 13 (1.10%) Dynamics CRM
3 7 (0.59%) Dynamics AX
4 5 (0.42%) INSURE/90
4 5 (0.42%) SAP Oil and Gas
5 4 (0.34%) Oracle EBS
5 4 (0.34%) Salesforce.com CRM
5 4 (0.34%) SAP ERP
6 3 (0.25%) Dynamics GP
6 3 (0.25%) Dynamics NAV
6 3 (0.25%) Lawson
6 3 (0.25%) Northgate Housing
6 3 (0.25%) Oracle Financials
6 3 (0.25%) SAP BPC
6 3 (0.25%) Unit4 Business World
7 2 (0.17%) Aareon QL
7 2 (0.17%) Academy Housing
7 2 (0.17%) assyst
7 2 (0.17%) OPENHousing
7 2 (0.17%) Orchard Housing
Cloud Services
1 176 (14.94%) Microsoft Azure
2 162 (13.75%) Office 365
3 104 (8.83%) Amazon AWS
4 54 (4.58%) SaaS
5 47 (3.99%) PaaS
6 44 (3.74%) IaaS
7 36 (3.06%) Azure Active Directory
8 35 (2.97%) Cloud Computing
9 28 (2.38%) Amazon CloudWatch
9 28 (2.38%) Amazon EC2
9 28 (2.38%) Amazon S3
9 28 (2.38%) AWS CloudFormation
9 28 (2.38%) Virtual Private Cloud
10 10 (0.85%) Google Cloud Platform
11 7 (0.59%) Amazon SQS
12 6 (0.51%) Dynamics 365
12 6 (0.51%) Mimecast
13 5 (0.42%) AWS CloudTrail
13 5 (0.42%) G Suite
14 4 (0.34%) OneDrive
Communications & Networking
1 183 (15.53%) Firewall
2 141 (11.97%) DNS
3 133 (11.29%) DHCP
4 93 (7.89%) WAN
5 85 (7.22%) SAN
6 80 (6.79%) LAN
7 70 (5.94%) TCP/IP
8 64 (5.43%) Wireless
9 59 (5.01%) VPN
10 46 (3.90%) Network Security
11 45 (3.82%) VLAN
12 44 (3.74%) Skype
13 43 (3.65%) Internet
14 29 (2.46%) VoIP
15 25 (2.12%) MPLS
16 23 (1.95%) BGP
16 23 (1.95%) Cisco ASA
16 23 (1.95%) NetScaler
17 22 (1.87%) Fibre Channel
17 22 (1.87%) OSPF
Database & Business Intelligence
1 92 (7.81%) SQL Server
2 35 (2.97%) Amazon RDS
3 28 (2.38%) Amazon DynamoDB
3 28 (2.38%) Azure SQL Database
3 28 (2.38%) SQL Server 2008
4 24 (2.04%) Relational Database
5 22 (1.87%) MySQL
6 19 (1.61%) SQL Server 2012
7 17 (1.44%) Oracle Database
8 16 (1.36%) SQL Server 2014
9 11 (0.93%) MariaDB
10 9 (0.76%) MongoDB
10 9 (0.76%) PostgreSQL
11 8 (0.68%) NoSQL
11 8 (0.68%) SQL Server 2016
12 6 (0.51%) Big Data
12 6 (0.51%) Oracle Reports
13 5 (0.42%) BusinessObjects
13 5 (0.42%) SQL Server Integration Services
14 4 (0.34%) Data Warehouse
Development Applications
1 10 (0.85%) MSI
2 7 (0.59%) Git (software)
2 7 (0.59%) JIRA
2 7 (0.59%) Visual Studio
3 4 (0.34%) Hudson
4 2 (0.17%) Atlassian Bamboo
4 2 (0.17%) GCC
4 2 (0.17%) Jenkins
4 2 (0.17%) Metasploit
5 1 (0.085%) Airbrake
5 1 (0.085%) ClearCase
5 1 (0.085%) HP UFT
5 1 (0.085%) LoadRunner
General
1 190 (16.13%) Finance
2 85 (7.22%) Telecoms
3 51 (4.33%) Banking
4 42 (3.57%) Legal
5 41 (3.48%) Retail
6 20 (1.70%) Publishing
7 19 (1.61%) Law
8 14 (1.19%) Advertising
8 14 (1.19%) Marketing
9 13 (1.10%) Billing
10 12 (1.02%) Investment Banking
10 12 (1.02%) Local Government
11 11 (0.93%) Back Office
12 10 (0.85%) German Language
13 8 (0.68%) Electronics
13 8 (0.68%) French Language
13 8 (0.68%) Games
13 8 (0.68%) Spanish Language
14 5 (0.42%) Dutch Language
14 5 (0.42%) Manufacturing
Job Titles
1 209 (17.74%) Analyst
2 159 (13.50%) Service Manager
3 157 (13.33%) Architect
4 106 (9.00%) IT Manager
5 92 (7.81%) Support Analyst
6 85 (7.22%) Support Engineer
7 75 (6.37%) Infrastructure Engineer
8 69 (5.86%) Service Analyst
9 64 (5.43%) IT Services Manager
10 56 (4.75%) Delivery Manager
10 56 (4.75%) Service Desk Analyst
11 55 (4.67%) IT Support
12 49 (4.16%) Desktop Support
12 49 (4.16%) Solutions Architect
13 48 (4.07%) IT Analyst
14 45 (3.82%) Services Delivery Manager
15 38 (3.23%) Service Architect
16 36 (3.06%) IT Engineer
17 35 (2.97%) Administrator
18 34 (2.89%) Senior Manager
Libraries, Frameworks & Software Standards
1 61 (5.18%) Web Services
2 25 (2.12%) XML
3 20 (1.70%) .NET
3 20 (1.70%) Software Packaging
4 12 (1.02%) HTML
5 11 (0.93%) 802.1X
6 10 (0.85%) RabbitMQ
7 9 (0.76%) MEAN Stack
8 7 (0.59%) LDAP
9 6 (0.51%) Middleware
10 5 (0.42%) EDI
10 5 (0.42%) EDIFACT
10 5 (0.42%) IDoc
10 5 (0.42%) LAMP
10 5 (0.42%) XML Messaging
11 4 (0.34%) AngularJS
11 4 (0.34%) Oracle Fusion
11 4 (0.34%) REST
11 4 (0.34%) SOAP
11 4 (0.34%) Spring
Miscellaneous
1 184 (15.62%) Analytical Skills
2 151 (12.82%) Data Centre
3 136 (11.54%) Self-Motivation
4 124 (10.53%) Management Information System
5 58 (4.92%) CMDB
6 50 (4.24%) Video Conferencing
7 41 (3.48%) Public Cloud
8 35 (2.97%) Hybrid Cloud
9 32 (2.72%) Private Cloud
10 23 (1.95%) Clustering
10 23 (1.95%) Distributed Denial-of-Service
11 18 (1.53%) Enterprise Software
11 18 (1.53%) NHS
12 17 (1.44%) PKI
12 17 (1.44%) Smartphone
13 16 (1.36%) iPad
14 15 (1.27%) Smart Meter
15 13 (1.10%) Replication
16 12 (1.02%) Driving Licence
17 11 (0.93%) Blog
Operating Systems
1 429 (36.42%) Windows
2 229 (19.44%) Windows Server
3 137 (11.63%) Linux
4 131 (11.12%) Windows 10
5 106 (9.00%) Windows Server 2012
6 98 (8.32%) Windows Server 2008
7 96 (8.15%) Windows 7
8 60 (5.09%) Unix
9 41 (3.48%) Red Hat Enterprise Linux
10 23 (1.95%) Solaris
11 18 (1.53%) Apple iOS
11 18 (1.53%) CentOS
12 12 (1.02%) Windows Server 2003
13 7 (0.59%) Android
13 7 (0.59%) Windows 2000
13 7 (0.59%) Windows XP
14 6 (0.51%) VMS
14 6 (0.51%) Windows NT
15 5 (0.42%) Debian
16 4 (0.34%) Mac OS X
Processes & Methodologies
1 1,178 (100.00%) ITIL
2 466 (39.56%) Service Management
3 314 (26.66%) Service Delivery
4 216 (18.34%) ITSM
5 195 (16.55%) Problem-Solving
6 166 (14.09%) Project Management
7 140 (11.88%) Agile Software Development
8 135 (11.46%) Change Management
9 131 (11.12%) Incident Management
10 130 (11.04%) PRINCE2
11 125 (10.61%) Continuous Improvement
12 118 (10.02%) Line Management
13 111 (9.42%) Problem Management
14 106 (9.00%) Service Design
15 94 (7.98%) Configuration Management
16 91 (7.72%) TOGAF
17 89 (7.56%) Information Security
17 89 (7.56%) Infrastructure Engineering
18 86 (7.30%) Presales
19 75 (6.37%) Data Protection
Programming Languages
1 152 (12.90%) SQL
2 104 (8.83%) PowerShell
3 24 (2.04%) Python
4 23 (1.95%) C#
5 18 (1.53%) JavaScript
6 13 (1.10%) Java
6 13 (1.10%) VB
7 12 (1.02%) PL/SQL
7 12 (1.02%) VBScript
8 9 (0.76%) C
8 9 (0.76%) T-SQL
9 7 (0.59%) Shell Script
10 4 (0.34%) ABAP
10 4 (0.34%) C++
10 4 (0.34%) X++
11 2 (0.17%) Bash Shell
12 1 (0.085%) ANSI SQL
12 1 (0.085%) Korn
12 1 (0.085%) Perl
12 1 (0.085%) VBA
Qualifications
1 234 (19.86%) Degree
2 174 (14.77%) Microsoft Certification
3 171 (14.52%) Security Cleared
4 121 (10.27%) Cisco Certification
5 95 (8.06%) SC Cleared
6 80 (6.79%) CCNA
7 71 (6.03%) MCP
8 69 (5.86%) MCSE
9 60 (5.09%) MCSA
10 49 (4.16%) CCNP
11 43 (3.65%) ITIL Certification
12 42 (3.57%) CISSP
13 39 (3.31%) Computer Science Degree
14 35 (2.97%) MCDST
15 26 (2.21%) DV Cleared
15 26 (2.21%) PMI Certification
15 26 (2.21%) PMP
16 22 (1.87%) HNC
16 22 (1.87%) ISEB
17 20 (1.70%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 169 (14.35%) SLA
2 94 (7.98%) ISO/IEC 27001
3 81 (6.88%) GDPR
4 48 (4.07%) ISO/IEC 20000
5 25 (2.12%) QA
6 22 (1.87%) Data Quality
7 19 (1.61%) COBIT
7 19 (1.61%) PCI DSS
8 16 (1.36%) GPG13
9 12 (1.02%) Sarbanes-Oxley
10 11 (0.93%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
11 10 (0.85%) PMO
12 9 (0.76%) HIPAA
13 7 (0.59%) ISO 9001
13 7 (0.59%) ISO/IEC 27005
14 4 (0.34%) GxP
14 4 (0.34%) ISO 22301
14 4 (0.34%) JSP 440
15 3 (0.25%) Cyber Essentials
15 3 (0.25%) ISO 9000
System Software
1 335 (28.44%) Active Directory
2 192 (16.30%) VMware Infrastructure
3 117 (9.93%) Hyper-V
4 46 (3.90%) VMware ESXi
5 45 (3.82%) XenApp
6 37 (3.14%) Virtual Machines
7 36 (3.06%) vSphere
8 28 (2.38%) Microsoft App-V
9 22 (1.87%) Virtual Servers
9 22 (1.87%) XenDesktop
10 20 (1.70%) BitLocker
11 15 (1.27%) Firmware
11 15 (1.27%) Microsoft Virtual Server
12 14 (1.19%) Virtual Desktop
13 11 (0.93%) Terminal Server
14 10 (0.85%) VMware NSX
15 9 (0.76%) NFS
16 8 (0.68%) Postfix
17 7 (0.59%) vCloud
18 6 (0.51%) Terminal Services
Systems Management
1 139 (11.80%) SCCM
2 30 (2.55%) Puppet
3 28 (2.38%) AirWatch
4 26 (2.21%) Ansible
5 25 (2.12%) SCOM
6 21 (1.78%) Opscode Chef
7 18 (1.53%) WSUS
8 17 (1.44%) Nagios
9 16 (1.36%) SCVMM
10 13 (1.10%) NetBackup
11 12 (1.02%) Microsoft Intune
12 11 (0.93%) Backup Exec
12 11 (0.93%) Galera Cluster
13 10 (0.85%) Microsoft Data Protection Manager
13 10 (0.85%) Netcool
13 10 (0.85%) OpenView
13 10 (0.85%) vCenter Server
14 8 (0.68%) Control-M
14 8 (0.68%) Forefront Identity Manager
14 8 (0.68%) SCDPM
Vendors
1 432 (36.67%) Microsoft
2 257 (21.82%) VMware
3 190 (16.13%) Citrix
4 179 (15.20%) Cisco
5 79 (6.71%) ServiceNow
6 77 (6.54%) Remedy
7 65 (5.52%) Oracle
8 56 (4.75%) HP
9 49 (4.16%) BMC
9 49 (4.16%) CheckPoint
10 46 (3.90%) Juniper
11 38 (3.23%) F5
11 38 (3.23%) McAfee
12 37 (3.14%) Red Hat
13 36 (3.06%) EMC
14 35 (2.97%) Palo Alto
15 34 (2.89%) NetApp
16 33 (2.80%) SAP
17 32 (2.72%) Fortinet
18 31 (2.63%) IBM