Senior IT Support Jobs in England

Senior IT Support
UK > England

The median Senior IT Support salary in England is £38,500 per year according to job vacancies posted during the 6 months to 19 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
19 Apr 2024
Same period 2023 Same period 2022
Rank 700 868 1054
Rank change year-on-year +168 +186 -275
Permanent jobs requiring a Senior IT Support 114 78 76
As % of all permanent jobs advertised in England 0.14% 0.082% 0.058%
As % of the Job Titles category 0.14% 0.090% 0.061%
Number of salaries quoted 112 67 69
10th Percentile £29,750 £30,559 £30,400
25th Percentile £31,625 £33,304 £31,250
Median annual salary (50th Percentile) £38,500 £40,699 £35,000
Median % change year-on-year -5.40% +16.28% -2.78%
75th Percentile £50,000 £45,000 £43,750
90th Percentile £53,625 £50,000 £48,133
UK median annual salary £35,750 £40,699 £35,000
% change year-on-year -12.16% +16.28% -2.78%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 79,522 86,974 124,954
% of permanent jobs with a recognized job title 94.48% 91.61% 96.05%
Number of salaries quoted 59,823 54,838 76,240
10th Percentile £28,500 £32,750 £32,386
25th Percentile £38,087 £45,000 £42,750
Median annual salary (50th Percentile) £54,000 £60,500 £60,000
Median % change year-on-year -10.74% +0.83% +9.09%
75th Percentile £72,433 £82,500 £80,000
90th Percentile £91,250 £100,000 £97,500
UK median annual salary £53,000 £60,000 £60,000
% change year-on-year -11.67% - +9.09%

Senior IT Support
Job Vacancy Trend in England

Job postings that featured Senior IT Support in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Senior IT Support in England

Senior IT Support
Salary Trend in England

3-month moving average salary quoted in jobs citing Senior IT Support in England.

Salary trend for Senior IT Support in England

Senior IT Support
Salary Histogram in England

Salary distribution for jobs citing Senior IT Support in England over the 6 months to 19 April 2024.

Salary histogram for Senior IT Support in England

Senior IT Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior IT Support within the England region over the 6 months to 19 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +141 26 £38,750 -4.79% 2
South East +21 22 £47,500 +21.79% 3
North of England +67 20 £34,500 -27.54% 5
South West 0 19 £50,000 +29.03%
Midlands +28 18 £34,250 -11.86% 5
Yorkshire - 13 £31,250 - 4
West Midlands +40 11 £35,000 -17.65% 2
East of England +34 9 £35,000 +6.06% 1
North West +18 7 £36,000 - 1
East Midlands -9 7 £32,500 -7.71% 3
Senior IT Support
UK

Senior IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 19 April 2024, Senior IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Senior IT Support in the job title.

1 81 (71.05%) Microsoft 365
2 70 (61.40%) Windows
3 48 (42.11%) Active Directory
4 45 (39.47%) Azure
5 42 (36.84%) Microsoft
6 39 (34.21%) Social Skills
7 30 (26.32%) ITIL
8 27 (23.68%) Finance
9 25 (21.93%) Firewall
10 24 (21.05%) Windows Server
11 23 (20.18%) Entra ID
12 21 (18.42%) Windows 10
12 21 (18.42%) VMware
12 21 (18.42%) Microsoft Exchange
13 20 (17.54%) SCCM
14 19 (16.67%) VPN
14 19 (16.67%) Service Management
14 19 (16.67%) Customer Service
15 16 (14.04%) Analytical Skills
15 16 (14.04%) HP
15 16 (14.04%) SharePoint
16 14 (12.28%) Problem Management
16 14 (12.28%) Cybersecurity
16 14 (12.28%) Microsoft Intune
17 13 (11.40%) Degree
17 13 (11.40%) Agile
17 13 (11.40%) Dell
17 13 (11.40%) Project Management
18 12 (10.53%) Change Management
18 12 (10.53%) Application Virtualisation

Senior IT Support Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (18.42%) Microsoft Exchange
2 16 (14.04%) SharePoint
3 2 (1.75%) WordPress
Applications
1 8 (7.02%) Microsoft Office
2 1 (0.88%) Adobe Creative Suite
2 1 (0.88%) Microsoft Excel
2 1 (0.88%) Microsoft PowerPoint
Cloud Services
1 81 (71.05%) Microsoft 365
2 45 (39.47%) Azure
3 23 (20.18%) Entra ID
4 6 (5.26%) OneDrive
5 5 (4.39%) Google Workspace
6 4 (3.51%) AWS
6 4 (3.51%) IaaS
6 4 (3.51%) Mimecast
6 4 (3.51%) PaaS
6 4 (3.51%) SaaS
7 2 (1.75%) Power Automate
8 1 (0.88%) Adobe Creative Cloud
8 1 (0.88%) Azure Sentinel
8 1 (0.88%) Azure Storage
8 1 (0.88%) GCP
Communications & Networking
1 25 (21.93%) Firewall
2 19 (16.67%) VPN
3 11 (9.65%) DNS
4 9 (7.89%) DHCP
5 8 (7.02%) VLAN
6 7 (6.14%) Internet
7 6 (5.26%) TCP/IP
8 5 (4.39%) SAN
8 5 (4.39%) Wi-Fi
9 4 (3.51%) Network Security
9 4 (3.51%) VoIP
9 4 (3.51%) Wireless
10 3 (2.63%) LAN
10 3 (2.63%) Remote Desktop
10 3 (2.63%) WAN
11 2 (1.75%) DKIM
11 2 (1.75%) DMARC
11 2 (1.75%) PBX
12 1 (0.88%) Broadband
12 1 (0.88%) Cisco IOS
Development Applications
1 2 (1.75%) MSI
General
1 39 (34.21%) Social Skills
2 27 (23.68%) Finance
3 16 (14.04%) Analytical Skills
4 4 (3.51%) Advertising
5 3 (2.63%) Law
5 3 (2.63%) Manufacturing
5 3 (2.63%) Public Sector
6 2 (1.75%) Legal
6 2 (1.75%) Telecoms
7 1 (0.88%) Inclusion and Diversity
7 1 (0.88%) Retail
7 1 (0.88%) Social Science
Libraries, Frameworks & Software Standards
1 3 (2.63%) Software Packaging
2 2 (1.75%) CSS
2 2 (1.75%) HTML
3 1 (0.88%) SAML
3 1 (0.88%) WF
Miscellaneous
1 9 (7.89%) Driving Licence
2 4 (3.51%) CCTV
3 2 (1.75%) Handset
3 2 (1.75%) Video Conferencing
4 1 (0.88%) Data Centre
4 1 (0.88%) Enterprise Software
4 1 (0.88%) iPad
4 1 (0.88%) Linux Command Line
4 1 (0.88%) NHS
4 1 (0.88%) Onboarding
Operating Systems
1 70 (61.40%) Windows
2 24 (21.05%) Windows Server
3 21 (18.42%) Windows 10
4 10 (8.77%) Windows Server 2019
5 7 (6.14%) Windows Server 2016
6 4 (3.51%) Linux
6 4 (3.51%) Windows Server 2012
7 3 (2.63%) Windows 7
7 3 (2.63%) Windows Server 2003
8 2 (1.75%) Mac OS
8 2 (1.75%) Mac OS X
9 1 (0.88%) Android
9 1 (0.88%) Apple iOS
9 1 (0.88%) Unix
9 1 (0.88%) VMS
Processes & Methodologies
1 30 (26.32%) ITIL
2 19 (16.67%) Customer Service
2 19 (16.67%) Service Management
3 14 (12.28%) Cybersecurity
3 14 (12.28%) Problem Management
4 13 (11.40%) Agile
4 13 (11.40%) Project Management
5 12 (10.53%) Application Virtualisation
5 12 (10.53%) Change Management
6 11 (9.65%) Business Case
6 11 (9.65%) Change Control
6 11 (9.65%) Problem-Solving
7 9 (7.89%) Disaster Recovery
8 8 (7.02%) Infrastructure Engineering
8 8 (7.02%) Vulnerability Management
9 7 (6.14%) Mentoring
10 6 (5.26%) Test Automation
11 5 (4.39%) Incident Management
11 5 (4.39%) Infrastructure Maintenance
12 4 (3.51%) Project Delivery
Programming Languages
1 10 (8.77%) PowerShell
2 1 (0.88%) Bash
2 1 (0.88%) SQL
Qualifications
1 13 (11.40%) Degree
2 7 (6.14%) Microsoft Certification
3 3 (2.63%) Azure Certification
4 2 (1.75%) CCNA
4 2 (1.75%) Cisco Certification
4 2 (1.75%) DBS Check
4 2 (1.75%) VMware Certified Professional (VCP)
5 1 (0.88%) A+ Certification
5 1 (0.88%) CCAA
5 1 (0.88%) Citrix Certification
5 1 (0.88%) ITIL Certification
5 1 (0.88%) MCP
5 1 (0.88%) MCSE
5 1 (0.88%) MCTS
Quality Assurance & Compliance
1 3 (2.63%) Cyber Essentials
1 3 (2.63%) GDPR
2 2 (1.75%) SLA
3 1 (0.88%) Accessibility
3 1 (0.88%) Cyber Essentials PLUS
3 1 (0.88%) QA
System Software
1 48 (42.11%) Active Directory
2 10 (8.77%) Hyper-V
2 10 (8.77%) VMware Infrastructure
3 6 (5.26%) vSphere
4 2 (1.75%) Terminal Services
4 2 (1.75%) Virtual Desktop
5 1 (0.88%) Microsoft App-V
5 1 (0.88%) Terminal Server
5 1 (0.88%) Virtual Machines
5 1 (0.88%) Xen
5 1 (0.88%) XenApp
Systems Management
1 20 (17.54%) SCCM
2 14 (12.28%) Microsoft Intune
3 3 (2.63%) NetCrunch
4 2 (1.75%) Jamf Pro
5 1 (0.88%) FortiGate
5 1 (0.88%) Graylog
5 1 (0.88%) Single Sign-On
5 1 (0.88%) SmoothWall
5 1 (0.88%) WSUS
Vendors
1 42 (36.84%) Microsoft
2 21 (18.42%) VMware
3 16 (14.04%) HP
4 13 (11.40%) Dell
5 11 (9.65%) Bloomberg
6 9 (7.89%) Cisco
6 9 (7.89%) Palo Alto
7 6 (5.26%) Citrix
8 5 (4.39%) Google
9 4 (3.51%) Sage
10 3 (2.63%) Acronis
10 3 (2.63%) Ivanti
10 3 (2.63%) Sophos
10 3 (2.63%) Splunk
11 2 (1.75%) Adobe
11 2 (1.75%) Aruba
11 2 (1.75%) ConnectWise
11 2 (1.75%) Draytek
11 2 (1.75%) Meraki
11 2 (1.75%) WatchGuard