Senior Support Analyst Jobs in England

Senior Support Analyst
UK > England

The median Senior Support Analyst salary in England is £50,000 per year according to job vacancies posted during the 6 months to 25 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 733 867 988
Rank change year-on-year +134 +121 -240
Permanent jobs requiring a Senior Support Analyst 104 80 130
As % of all permanent jobs advertised in England 0.12% 0.085% 0.100%
As % of the Job Titles category 0.13% 0.093% 0.10%
Number of salaries quoted 63 62 104
10th Percentile £35,000 £33,511 £27,961
25th Percentile £41,625 £38,615 £35,000
Median annual salary (50th Percentile) £50,000 £48,640 £40,000
Median % change year-on-year +2.80% +21.60% -11.11%
75th Percentile £55,696 £87,500 £58,750
90th Percentile £60,100 £95,000 £75,000
UK median annual salary £50,000 £48,000 £40,000
% change year-on-year +4.17% +20.00% -11.11%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 80,250 85,781 125,417
% of permanent jobs with a recognized job title 94.48% 91.57% 96.08%
Number of salaries quoted 60,143 54,189 75,436
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,000 £45,000 £43,000
Median annual salary (50th Percentile) £54,000 £60,567 £60,000
Median % change year-on-year -10.84% +0.95% +9.09%
75th Percentile £72,375 £82,500 £80,000
90th Percentile £91,250 £100,000 £97,500
UK median annual salary £52,923 £60,000 £60,000
% change year-on-year -11.80% - +9.09%

Senior Support Analyst
Job Vacancy Trend in England

Job postings that featured Senior Support Analyst in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Senior Support Analyst in England

Senior Support Analyst
Salary Trend in England

3-month moving average salary quoted in jobs citing Senior Support Analyst in England.

Salary trend for Senior Support Analyst in England

Senior Support Analyst
Salary Histogram in England

Salary distribution for jobs citing Senior Support Analyst in England over the 6 months to 25 April 2024.

Salary histogram for Senior Support Analyst in England

Senior Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior Support Analyst within the England region over the 6 months to 25 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +118 47 £53,898 -25.66% 6
South East +64 46 £46,000 - 2
North of England +49 9 £56,500 -5.83%
Yorkshire - 8 - -
East of England +26 1 £35,000 -20.00%
South West -29 1 £35,000 -22.22%
North West - 1 £56,500 -
Senior Support Analyst
UK

Senior Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 25 April 2024, Senior Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Senior Support Analyst in the job title.

1 52 (50.00%) Social Skills
2 51 (49.04%) ITIL
3 36 (34.62%) Service Management
3 36 (34.62%) Microsoft 365
4 34 (32.69%) Analytical Skills
4 34 (32.69%) Windows
5 32 (30.77%) Finance
6 30 (28.85%) SQL
7 28 (26.92%) Incident Management
8 26 (25.00%) Problem-Solving
9 25 (24.04%) Change Management
10 24 (23.08%) Unix
11 23 (22.12%) SLA
11 23 (22.12%) Single Sign-On
12 22 (21.15%) Enterprise Search
12 22 (21.15%) Actionable Insight
12 22 (21.15%) Elasticsearch
12 22 (21.15%) OpenSSO
12 22 (21.15%) Police
12 22 (21.15%) Impact Assessments
12 22 (21.15%) Containerisation
12 22 (21.15%) Shell Script
12 22 (21.15%) Remedy
12 22 (21.15%) J2EE
12 22 (21.15%) Oracle
12 22 (21.15%) Java
12 22 (21.15%) WebLogic
12 22 (21.15%) Enterprise Architecture
12 22 (21.15%) Spring
12 22 (21.15%) Java EE

Senior Support Analyst Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (21.15%) WebLogic
2 10 (9.62%) Microsoft Exchange
3 6 (5.77%) SharePoint
Applications
1 3 (2.88%) Microsoft Office
2 2 (1.92%) Microsoft Excel
3 1 (0.96%) Microsoft PowerPoint
Business Applications
1 9 (8.65%) Dynamics CRM
2 5 (4.81%) NEC Housing
3 1 (0.96%) Dynamics GP
3 1 (0.96%) thinkFolio
Cloud Services
1 36 (34.62%) Microsoft 365
2 16 (15.38%) Azure
3 6 (5.77%) Entra ID
4 4 (3.85%) AWS
5 3 (2.88%) Mimecast
6 2 (1.92%) Power Automate
7 1 (0.96%) Adobe Creative Cloud
7 1 (0.96%) Dynamics 365
7 1 (0.96%) GCP
7 1 (0.96%) IaaS
7 1 (0.96%) PaaS
7 1 (0.96%) SaaS
Communications & Networking
1 12 (11.54%) VPN
2 7 (6.73%) Firewall
3 1 (0.96%) Cisco IOS
3 1 (0.96%) LAN
3 1 (0.96%) WAN
3 1 (0.96%) Wireless
Database & Business Intelligence
1 22 (21.15%) Elasticsearch
2 12 (11.54%) SQL Server
3 11 (10.58%) SQL Server Integration Services
4 1 (0.96%) Data Warehouse
4 1 (0.96%) SQL Server Reporting Services
Development Applications
1 1 (0.96%) Eclipse
General
1 52 (50.00%) Social Skills
2 34 (32.69%) Analytical Skills
3 32 (30.77%) Finance
4 22 (21.15%) Police
5 11 (10.58%) Front Office
6 2 (1.92%) Law
6 2 (1.92%) Telecoms
7 1 (0.96%) Advertising
7 1 (0.96%) Back Office
7 1 (0.96%) Legal
7 1 (0.96%) Public Sector
7 1 (0.96%) Retail
Libraries, Frameworks & Software Standards
1 22 (21.15%) J2EE
1 22 (21.15%) Java EE
1 22 (21.15%) Spring
2 3 (2.88%) Software Packaging
3 1 (0.96%) .NET
3 1 (0.96%) FIX Protocol
3 1 (0.96%) SAML
Miscellaneous
1 7 (6.73%) Housing Association
2 6 (5.77%) Management Information System
3 2 (1.92%) Onboarding
4 1 (0.96%) Driving Licence
4 1 (0.96%) Enterprise Software
4 1 (0.96%) Linux Command Line
4 1 (0.96%) Self-Motivation
4 1 (0.96%) Social Media
4 1 (0.96%) Video Conferencing
Operating Systems
1 34 (32.69%) Windows
2 24 (23.08%) Unix
3 9 (8.65%) Windows 10
4 3 (2.88%) Windows Server
5 2 (1.92%) Mac OS
6 1 (0.96%) Linux
6 1 (0.96%) VMS
Processes & Methodologies
1 51 (49.04%) ITIL
2 36 (34.62%) Service Management
3 28 (26.92%) Incident Management
4 26 (25.00%) Problem-Solving
5 25 (24.04%) Change Management
6 22 (21.15%) Actionable Insight
6 22 (21.15%) Containerisation
6 22 (21.15%) Enterprise Architecture
6 22 (21.15%) Enterprise Search
6 22 (21.15%) Impact Assessments
6 22 (21.15%) Information Management
7 18 (17.31%) Customer Service
8 13 (12.50%) Problem Management
8 13 (12.50%) Project Management
9 12 (11.54%) Agile
9 12 (11.54%) Application Virtualisation
10 11 (10.58%) Business Case
10 11 (10.58%) Change Control
11 10 (9.62%) Data Analysis
11 10 (9.62%) ETL
Programming Languages
1 30 (28.85%) SQL
2 22 (21.15%) Java
2 22 (21.15%) Shell Script
3 10 (9.62%) PL/SQL
3 10 (9.62%) T-SQL
4 4 (3.85%) C
4 4 (3.85%) C#
4 4 (3.85%) PowerShell
4 4 (3.85%) Python
5 1 (0.96%) Bash
Qualifications
1 22 (21.15%) SC Cleared
1 22 (21.15%) Security Cleared
2 11 (10.58%) Degree
3 3 (2.88%) Azure Certification
4 2 (1.92%) PRINCE2 Practitioner
5 1 (0.96%) A+ Certification
5 1 (0.96%) ITIL Certification
5 1 (0.96%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 23 (22.12%) SLA
2 4 (3.85%) Data Quality
3 2 (1.92%) Cyber Essentials
4 1 (0.96%) Cyber Essentials PLUS
4 1 (0.96%) ISO/IEC 27001
System Software
1 17 (16.35%) Active Directory
2 1 (0.96%) Hyper-V
2 1 (0.96%) Virtual Desktop
2 1 (0.96%) Virtual Machines
2 1 (0.96%) VMware Infrastructure
Systems Management
1 23 (22.12%) Single Sign-On
2 22 (21.15%) OpenSSO
3 13 (12.50%) SCCM
4 8 (7.69%) Microsoft Intune
5 2 (1.92%) Jamf Pro
Vendors
1 22 (21.15%) Oracle
1 22 (21.15%) Remedy
2 16 (15.38%) Microsoft
3 13 (12.50%) HP
4 12 (11.54%) Dell
5 11 (10.58%) Bloomberg
6 6 (5.77%) Palo Alto
7 5 (4.81%) NEC
8 4 (3.85%) VMware
9 1 (0.96%) Acronis
9 1 (0.96%) Adobe
9 1 (0.96%) Apple
9 1 (0.96%) Cisco
9 1 (0.96%) Citrix
9 1 (0.96%) Darktrace
9 1 (0.96%) Google
9 1 (0.96%) Meraki
9 1 (0.96%) Northgate
9 1 (0.96%) ServiceNow
9 1 (0.96%) SonicWALL