The median annual salary for a Services Delivery Manager was £48,500 in advertised job vacancies in England during the 3 months to 24 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Delivery Manager
UK / England
3 months to
24 Jun 2017
Same period 2016 Same period 2015
Rank 579 568 509
Rank change year-on-year -11 -59  
Permanent jobs requiring a Services Delivery Manager 289 364 503
As % of all permanent IT jobs advertised in England 0.35% 0.39% 0.48%
As % of the Job Titles category 0.36% 0.41% 0.50%
Number of salaries quoted 256 294 397
Median salary £48,500 £50,000 £50,000
Median salary % change year-on-year -3.00% -  
90% offered a salary of more than £37,370 £37,000 £36,900
10% offered a salary of more than £70,000 £70,000 £65,000
UK excluding London median salary £45,000 £48,500 £47,500
% change year-on-year -7.21% +2.10%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
England
Permanent job vacancies with a job title containing a recognized job role 79382 89280 100510
As % of all permanent IT job vacancies advertised in England 95.99% 96.54% 96.64%
Number of salaries quoted 65298 76096 83752
Median salary £47,500 £47,500 £45,000
Median salary % change year-on-year - +5.55%  
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £75,000 £70,000 £72,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Services Delivery Manager
Job Vacancy Trend in England

The job posting trend of jobs advertised in England that featured Services Delivery Manager in the job title.

Job vacancy trend for Services Delivery Manager in England

Services Delivery Manager
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Services Delivery Manager in England.

Salary trend for Services Delivery Manager in England

Services Delivery Manager
Salary Histogram in England

The salary distribution of IT jobs citing Services Delivery Manager in England over the 3 months to 24 June 2017.

Salary histogram for Services Delivery Manager in England

Services Delivery Manager
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Services Delivery Manager within the England region over the 3 months to 24 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -14 129 £55,000 - 7
South East +40 50 £42,500 -10.52% 8
East of England +14 31 £45,000 -14.85% 2
South West +5 18 £55,000 +22.22% 1
North West -39 17 £45,000 -2.70% 1
West Midlands -9 16 £50,000 +17.64% 3
Yorkshire -12 14 £44,000 -12.00%
East Midlands +17 12 £45,000 -6.73% 1
North East - 3 £36,250 -
Services Delivery Manager
UK

Services Delivery Manager Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 24 June 2017, Services Delivery Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Services Delivery Manager in the job title.

1 521 (99.62%) Service Delivery
2 340 (65.01%) ITIL
3 167 (31.93%) Service Management
4 155 (29.64%) SLA
5 121 (23.14%) Finance
6 113 (21.61%) Service Delivery Management
7 89 (17.02%) ITIL Certification
8 78 (14.91%) Change Management
9 77 (14.72%) Stakeholder Management
9 77 (14.72%) Continuous Improvement
10 76 (14.53%) Project Management
11 68 (13.00%) Incident Management
12 67 (12.81%) Supplier Management
13 64 (12.24%) ITSM
13 64 (12.24%) Microsoft
14 55 (10.52%) Retail
15 54 (10.33%) Problem Management
16 51 (9.75%) ITIL V3
17 50 (9.56%) Microsoft Excel
18 47 (8.99%) Microsoft Office
18 47 (8.99%) Analytical Skills
19 43 (8.22%) PRINCE2
19 43 (8.22%) Degree
20 41 (7.84%) Telecoms
21 36 (6.88%) Mentoring
21 36 (6.88%) Contract Management
22 35 (6.69%) Microsoft PowerPoint
23 33 (6.31%) Service Design
24 31 (5.93%) Escalation Management
24 31 (5.93%) Data Centre

Services Delivery Manager Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (1.91%) MS Exchange
2 7 (1.34%) SharePoint
3 4 (0.76%) CMS
4 2 (0.38%) Confluence
4 2 (0.38%) Exchange Server 2003
4 2 (0.38%) SAP EP
5 1 (0.19%) Blackberry Enterprise Server
5 1 (0.19%) Exchange Server 2007
5 1 (0.19%) Kentico
5 1 (0.19%) Sitecore CMS
5 1 (0.19%) Umbraco
5 1 (0.19%) WebSphere
Applications
1 50 (9.56%) Microsoft Excel
2 47 (8.99%) Microsoft Office
3 35 (6.69%) Microsoft PowerPoint
4 12 (2.29%) Microsoft Project
5 3 (0.57%) Spreadsheet
6 1 (0.19%) MS Visio
Business Applications
1 3 (0.57%) BusinessWorks
2 2 (0.38%) Dynamics CRM
2 2 (0.38%) Magento
2 2 (0.38%) Oracle EBS
2 2 (0.38%) Oracle Retail
3 1 (0.19%) Remedy ITSM
3 1 (0.19%) SAP CO
3 1 (0.19%) SAP FI
3 1 (0.19%) SAP FI/CO
3 1 (0.19%) SAP Oil and Gas
3 1 (0.19%) SAP SCM
3 1 (0.19%) thinkFolio
Cloud Services
1 14 (2.68%) SaaS
2 10 (1.91%) Office 365
3 9 (1.72%) IaaS
4 7 (1.34%) Cloud Computing
5 5 (0.96%) Microsoft Azure
5 5 (0.96%) PaaS
6 1 (0.19%) Amazon S3
6 1 (0.19%) Dynamics 365
6 1 (0.19%) Salesforce Service Cloud
Communications & Networking
1 14 (2.68%) SMS
2 11 (2.10%) MPLS
2 11 (2.10%) Unified Communications
3 9 (1.72%) LAN
3 9 (1.72%) WAN
4 8 (1.53%) VPN
5 6 (1.15%) Ethernet
5 6 (1.15%) Frame Relay
5 6 (1.15%) IP Telephony
5 6 (1.15%) Wireless
6 5 (0.96%) Internet
6 5 (0.96%) SDH
7 3 (0.57%) Broadband
7 3 (0.57%) Cisco IPT
7 3 (0.57%) DNS
7 3 (0.57%) Firewall
7 3 (0.57%) Network Security
7 3 (0.57%) TCP/IP
8 2 (0.38%) DHCP
8 2 (0.38%) VoIP
Database & Business Intelligence
1 7 (1.34%) SQL Server
2 5 (0.96%) Big Data
3 3 (0.57%) Data Warehouse
3 3 (0.57%) PowerCenter
4 1 (0.19%) Data Mart
4 1 (0.19%) Enterprise Data Warehouse
4 1 (0.19%) MS Access
4 1 (0.19%) Oracle Reports
4 1 (0.19%) Relational Database
Development Applications
1 6 (1.15%) JIRA
2 2 (0.38%) Visual Composer
General
1 121 (23.14%) Finance
2 55 (10.52%) Retail
3 41 (7.84%) Telecoms
4 23 (4.40%) Legal
5 21 (4.02%) Banking
6 9 (1.72%) Back Office
6 9 (1.72%) Billing
7 8 (1.53%) Investment Banking
7 8 (1.53%) Portuguese Language
7 8 (1.53%) Spanish Language
8 7 (1.34%) Manufacturing
9 6 (1.15%) Advertising
10 5 (0.96%) Law
11 4 (0.76%) Marketing
12 2 (0.38%) Automotive
12 2 (0.38%) Digital Economy
12 2 (0.38%) Japanese Language
12 2 (0.38%) Pharmaceutical
13 1 (0.19%) Local Government
13 1 (0.19%) Publishing
Libraries, Frameworks & Software Standards
1 14 (2.68%) Flash
2 3 (0.57%) Middleware
3 2 (0.38%) .NET
4 1 (0.19%) Web Dynpro
Miscellaneous
1 47 (8.99%) Analytical Skills
2 31 (5.93%) Data Centre
3 19 (3.63%) iPad
4 18 (3.44%) Management Information System
5 13 (2.49%) Computer Science
6 11 (2.10%) Virtual Team
7 9 (1.72%) Over-the-Top Content
8 7 (1.34%) Driving Licence
8 7 (1.34%) User Experience
9 6 (1.15%) Digital Media
10 4 (0.76%) CMDB
10 4 (0.76%) EPoS
10 4 (0.76%) New Media
10 4 (0.76%) Video on Demand
11 3 (0.57%) Fintech
11 3 (0.57%) FMCG
12 2 (0.38%) Equities
12 2 (0.38%) Fixed Income
12 2 (0.38%) Handset
12 2 (0.38%) IVR
Operating Systems
1 27 (5.16%) Windows
2 8 (1.53%) Windows Server
3 5 (0.96%) Linux
4 3 (0.57%) Windows 7
5 2 (0.38%) Windows 10
5 2 (0.38%) Windows Server 2003
5 2 (0.38%) Windows Server 2008
6 1 (0.19%) Android
6 1 (0.19%) Apple iOS
6 1 (0.19%) Unix
6 1 (0.19%) Windows 8
6 1 (0.19%) Windows Server 2012
Processes & Methodologies
1 521 (99.62%) Service Delivery
2 340 (65.01%) ITIL
3 167 (31.93%) Service Management
4 113 (21.61%) Service Delivery Management
5 78 (14.91%) Change Management
6 77 (14.72%) Continuous Improvement
6 77 (14.72%) Stakeholder Management
7 76 (14.53%) Project Management
8 68 (13.00%) Incident Management
9 67 (12.81%) Supplier Management
10 64 (12.24%) ITSM
11 54 (10.33%) Problem Management
12 51 (9.75%) ITIL V3
13 43 (8.22%) PRINCE2
14 36 (6.88%) Contract Management
14 36 (6.88%) Mentoring
15 33 (6.31%) Service Design
16 31 (5.93%) CRM
16 31 (5.93%) Escalation Management
17 30 (5.74%) Performance Management
Programming Languages
1 4 (0.76%) Java
1 4 (0.76%) SQL
2 1 (0.19%) ABAP
2 1 (0.19%) C
2 1 (0.19%) C#
2 1 (0.19%) C++
2 1 (0.19%) COBOL
2 1 (0.19%) PHP
Qualifications
1 89 (17.02%) ITIL Certification
2 43 (8.22%) Degree
3 14 (2.68%) ISEB
4 12 (2.29%) CISM
4 12 (2.29%) CISSP
5 10 (1.91%) Security Cleared
6 9 (1.72%) ITIL Foundation Certificate
7 8 (1.53%) Computer Science Degree
8 6 (1.15%) PRINCE2 Certification
9 4 (0.76%) Microsoft Certification
10 3 (0.57%) CISA
10 3 (0.57%) PRINCE2 Practitioner
11 2 (0.38%) MCSE
11 2 (0.38%) SC Cleared
12 1 (0.19%) CCNP
12 1 (0.19%) Cisco Certification
12 1 (0.19%) Citrix Certification
12 1 (0.19%) DBS Check
12 1 (0.19%) ECDL
12 1 (0.19%) MCP
Quality Assurance & Compliance
1 155 (29.64%) SLA
2 14 (2.68%) QA
3 6 (1.15%) ISO/IEC 27001
4 5 (0.96%) ISO/IEC 20000
5 3 (0.57%) Sarbanes-Oxley
6 2 (0.38%) HMG Security Policy Framework
7 1 (0.19%) Data Quality
7 1 (0.19%) PMO
7 1 (0.19%) TickIT
System Software
1 13 (2.49%) Active Directory
2 5 (0.96%) Terminal Services
2 5 (0.96%) VMware Infrastructure
3 1 (0.19%) Hyper-V
3 1 (0.19%) XenApp
3 1 (0.19%) XenDesktop
3 1 (0.19%) XenServer
Systems Management
1 1 (0.19%) Backup Exec
Vendors
1 64 (12.24%) Microsoft
2 15 (2.87%) Oracle
2 15 (2.87%) SAP
3 14 (2.68%) Cadence
4 12 (2.29%) ServiceNow
5 10 (1.91%) Cisco
6 9 (1.72%) Salesforce.com
7 8 (1.53%) VMware
8 5 (0.96%) Citrix
8 5 (0.96%) JDA
8 5 (0.96%) Tektronix
9 4 (0.76%) hybris
10 3 (0.57%) Informatica
10 3 (0.57%) NetApp
10 3 (0.57%) Siebel
10 3 (0.57%) TIBCO
11 2 (0.38%) Atlassian
11 2 (0.38%) CheckPoint
11 2 (0.38%) Fortinet
11 2 (0.38%) Remedy
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