Period
to 14 December 2018

The median annual salary for a Services Delivery Manager was £54,375 in advertised job vacancies in England during the 6 months to 14 December 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Delivery Manager
UK > England
6 months to
14 Dec 2018
Same period 2017 Same period 2016
Rank 691 677 637
Rank change year-on-year -14 -40 -74
Permanent jobs requiring a Services Delivery Manager 436 568 658
As % of all permanent IT jobs advertised in England 0.29% 0.34% 0.38%
As % of the Job Titles category 0.31% 0.35% 0.39%
Number of salaries quoted 298 454 494
England median annual salary £54,375 £53,000 £53,750
Median salary % change year-on-year +2.59% -1.40% +2.38%
10th Percentile £41,250 £36,575 £37,500
90th Percentile £77,500 £76,250 £73,750
UK median annual salary £54,750 £53,000 £52,500
% change year-on-year +3.30% +0.95% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
England
Permanent vacancies in England with a recognized job title 142,011 161,475 169,235
% of permanent IT jobs with a recognized job title 95.93% 95.98% 96.61%
Number of salaries quoted 114,983 130,951 142,429
England median annual salary £50,000 £50,000 £47,500
Median salary % change year-on-year - +5.26% +1.06%
10th Percentile £28,000 £27,500 £27,500
90th Percentile £83,750 £80,000 £77,500
UK median annual salary £50,000 £49,000 £47,500
% change year-on-year +2.04% +3.16% +5.56%

Services Delivery Manager
Job Vacancy Trend in England

Job postings that featured Services Delivery Manager in the job title as a percentage of all IT jobs advertised in England.

Job vacancy trend for Services Delivery Manager in England

Services Delivery Manager
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Services Delivery Manager in England.

Salary trend for Services Delivery Manager in England

Services Delivery Manager
Salary Histogram in England

The salary distribution of IT jobs citing Services Delivery Manager in England over the 6 months to 14 December 2018.

Salary histogram for Services Delivery Manager in England

Services Delivery Manager
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Services Delivery Manager within the England region over the 6 months to 14 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -48 137 £60,000 - 31
Midlands +71 81 £50,000 +11.11% 14
South East -10 70 £52,500 -0.94% 17
West Midlands +71 56 £50,000 +17.65% 10
North of England +9 53 £45,596 +1.32% 17
South West +29 48 £50,000 - 8
East of England +21 42 £55,000 +29.41% 8
North West +28 33 £45,000 - 10
East Midlands +33 25 £45,000 -10.00% 4
Yorkshire +9 18 £48,750 +14.71% 5
North East -18 2 £51,250 +13.89% 2
Services Delivery Manager
UK

Services Delivery Manager Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 14 December 2018, Services Delivery Manager job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Services Delivery Manager in the job title.

1 427 (97.94%) Service Delivery
2 305 (69.95%) ITIL
3 168 (38.53%) SLA
4 163 (37.39%) Service Management
5 132 (30.28%) Finance
6 115 (26.38%) Stakeholder Management
7 77 (17.66%) Service Delivery Management
8 74 (16.97%) ITSM
9 73 (16.74%) Project Management
10 58 (13.30%) Microsoft Excel
11 56 (12.84%) ITIL Certification
12 55 (12.61%) Problem Management
13 50 (11.47%) Agile Software Development
14 49 (11.24%) ITIL V3
15 45 (10.32%) Continuous Improvement
16 44 (10.09%) Performance Management
17 43 (9.86%) Microsoft PowerPoint
17 43 (9.86%) Incident Management
18 42 (9.63%) Service Design
19 40 (9.17%) ISEB
19 40 (9.17%) Oracle
20 39 (8.94%) People Management
21 38 (8.72%) GDPR
22 37 (8.49%) Problem-Solving
22 37 (8.49%) Data Centre
22 37 (8.49%) Microsoft
22 37 (8.49%) Change Management
22 37 (8.49%) Retail
23 36 (8.26%) Analytical Skills
24 33 (7.57%) Contract Management

Services Delivery Manager Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (1.38%) MS Exchange
2 5 (1.15%) Skype for Business
3 4 (0.92%) OpenStack
4 1 (0.23%) Apache
4 1 (0.23%) IIS
4 1 (0.23%) SharePoint
4 1 (0.23%) WebSphere
Applications
1 58 (13.30%) Microsoft Excel
2 43 (9.86%) Microsoft PowerPoint
3 17 (3.90%) Microsoft Office
4 3 (0.69%) Microsoft Project
5 1 (0.23%) Adobe Premiere
5 1 (0.23%) MS Visio
5 1 (0.23%) Spreadsheet
Business Applications
1 11 (2.52%) Oracle Applications
2 6 (1.38%) Oracle EBS
3 4 (0.92%) Oracle Assets
3 4 (0.92%) Oracle Cash Management
3 4 (0.92%) Oracle EBS R12
3 4 (0.92%) Oracle ERP
3 4 (0.92%) Oracle Financials
3 4 (0.92%) Oracle General Ledger
3 4 (0.92%) Oracle Payables
3 4 (0.92%) Oracle Receivables
4 3 (0.69%) SAP ERP
5 1 (0.23%) Dynamics CRM
5 1 (0.23%) Magento
5 1 (0.23%) Remedy ITSM
5 1 (0.23%) SAP SD
Cloud Services
1 18 (4.13%) Office 365
2 16 (3.67%) Microsoft Azure
3 15 (3.44%) Amazon AWS
4 8 (1.83%) SaaS
5 4 (0.92%) Google Cloud Platform
6 3 (0.69%) IaaS
7 1 (0.23%) Cloud Computing
7 1 (0.23%) G Suite
Communications & Networking
1 12 (2.75%) SMS
2 10 (2.29%) Network Security
3 7 (1.61%) WAN
4 6 (1.38%) Skype
5 5 (1.15%) Internet
5 5 (1.15%) VoIP
6 4 (0.92%) Broadband
6 4 (0.92%) IP Telephony
6 4 (0.92%) LAN
6 4 (0.92%) Unified Communications
7 3 (0.69%) Firewall
7 3 (0.69%) TCP/IP
8 2 (0.46%) SAN
8 2 (0.46%) VLAN
9 1 (0.23%) DHCP
9 1 (0.23%) DNS
9 1 (0.23%) Ethernet
9 1 (0.23%) SNMP
9 1 (0.23%) VPLS
9 1 (0.23%) VPN
Database & Business Intelligence
1 7 (1.61%) SQL Server
2 6 (1.38%) Data Warehouse
2 6 (1.38%) PostgreSQL
3 1 (0.23%) Big Data
3 1 (0.23%) Power BI
3 1 (0.23%) Relational Database
General
1 132 (30.28%) Finance
2 37 (8.49%) Retail
3 12 (2.75%) Billing
4 8 (1.83%) Telecoms
5 7 (1.61%) Legal
6 5 (1.15%) Advertising
7 4 (0.92%) Banking
8 3 (0.69%) Law
8 3 (0.69%) Pharmaceutical
9 2 (0.46%) Back Office
9 2 (0.46%) Local Government
10 1 (0.23%) French Language
10 1 (0.23%) Games
10 1 (0.23%) Investment Banking
10 1 (0.23%) Marketing
10 1 (0.23%) Military
10 1 (0.23%) Multimedia
10 1 (0.23%) Publishing
Libraries, Frameworks & Software Standards
1 9 (2.06%) Flash
2 6 (1.38%) Oracle Fusion
3 4 (0.92%) Middleware
4 2 (0.46%) .NET
5 1 (0.23%) EDI
5 1 (0.23%) Web Services
Miscellaneous
1 37 (8.49%) Data Centre
2 36 (8.26%) Analytical Skills
3 25 (5.73%) Self-Motivation
4 15 (3.44%) Management Information System
5 12 (2.75%) User Experience
6 10 (2.29%) Virtual Team
7 9 (2.06%) Fintech
8 8 (1.83%) Driving Licence
9 7 (1.61%) NHS
10 6 (1.38%) Public Cloud
11 4 (0.92%) Enterprise Storage
12 3 (0.69%) Cloud Native
12 3 (0.69%) Digital Media
13 2 (0.46%) Blackberry
13 2 (0.46%) Mobile App
13 2 (0.46%) PMI
14 1 (0.23%) CMDB
14 1 (0.23%) e-Learning
14 1 (0.23%) Mainframe
14 1 (0.23%) Thin Client
Operating Systems
1 23 (5.28%) Windows
2 11 (2.52%) Linux
3 8 (1.83%) Windows Server
4 7 (1.61%) Unix
4 7 (1.61%) Windows 10
5 5 (1.15%) Debian
5 5 (1.15%) Ubuntu
6 1 (0.23%) Red Hat Enterprise Linux
6 1 (0.23%) VMS
6 1 (0.23%) Windows 7
6 1 (0.23%) Windows Server 2008
Processes & Methodologies
1 427 (97.94%) Service Delivery
2 305 (69.95%) ITIL
3 163 (37.39%) Service Management
4 115 (26.38%) Stakeholder Management
5 77 (17.66%) Service Delivery Management
6 74 (16.97%) ITSM
7 73 (16.74%) Project Management
8 55 (12.61%) Problem Management
9 50 (11.47%) Agile Software Development
10 49 (11.24%) ITIL V3
11 45 (10.32%) Continuous Improvement
12 44 (10.09%) Performance Management
13 43 (9.86%) Incident Management
14 42 (9.63%) Service Design
15 39 (8.94%) People Management
16 37 (8.49%) Change Management
16 37 (8.49%) Problem-Solving
17 33 (7.57%) Contract Management
17 33 (7.57%) Data Protection
17 33 (7.57%) PRINCE2
Programming Languages
1 4 (0.92%) Python
2 3 (0.69%) C
3 2 (0.46%) Java
3 2 (0.46%) SQL
Qualifications
1 56 (12.84%) ITIL Certification
2 40 (9.17%) ISEB
3 31 (7.11%) Security Cleared
4 29 (6.65%) Degree
5 24 (5.50%) SC Cleared
6 12 (2.75%) MBA
7 9 (2.06%) PMP
8 5 (1.15%) PMI Certification
9 4 (0.92%) DV Cleared
9 4 (0.92%) PRINCE2 Certification
10 3 (0.69%) DBS Check
10 3 (0.69%) HNC
10 3 (0.69%) HND
11 2 (0.46%) Computer Science Degree
11 2 (0.46%) ITIL Foundation Certificate
12 1 (0.23%) APMP
12 1 (0.23%) CCNP
12 1 (0.23%) Cisco Certification
Quality Assurance & Compliance
1 168 (38.53%) SLA
2 38 (8.72%) GDPR
3 29 (6.65%) ISO/IEC 20000
4 15 (3.44%) ISO/IEC 27001
5 8 (1.83%) ISO 9001
6 7 (1.61%) PCI DSS
7 4 (0.92%) Sarbanes-Oxley
8 3 (0.69%) BS25999
8 3 (0.69%) QA
9 2 (0.46%) COBIT
9 2 (0.46%) PMO
10 1 (0.23%) AQAP
System Software
1 6 (1.38%) VMware Infrastructure
2 5 (1.15%) Active Directory
3 2 (0.46%) Hyper-V
4 1 (0.23%) Firmware
Systems Management
1 4 (0.92%) Kubernetes
2 1 (0.23%) FortiGate
2 1 (0.23%) SCCM
2 1 (0.23%) WSUS
Vendors
1 40 (9.17%) Oracle
2 37 (8.49%) Microsoft
3 12 (2.75%) Google
3 12 (2.75%) VMware
4 10 (2.29%) SAP
5 9 (2.06%) Cadence
6 7 (1.61%) ServiceNow
7 5 (1.15%) Cisco
7 5 (1.15%) HP
8 4 (0.92%) Concur
8 4 (0.92%) NetApp
9 3 (0.69%) Citrix
9 3 (0.69%) Dell
9 3 (0.69%) Remedy
10 2 (0.46%) Cognizant
10 2 (0.46%) IBM
10 2 (0.46%) JD Edwards
10 2 (0.46%) Nortel
10 2 (0.46%) Salesforce.com
10 2 (0.46%) Sun