Period
to 18 November 2017

The median annual salary for a Services Delivery Manager was £53,000 in advertised job vacancies in England during the 6 months to 18 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Delivery Manager
UK > England
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 652 606 542
Rank change year-on-year -46 -64 +36
Permanent jobs requiring a Services Delivery Manager 564 689 1007
As % of all permanent IT jobs advertised in England 0.34% 0.38% 0.49%
As % of the Job Titles category 0.35% 0.40% 0.51%
Number of salaries quoted 466 533 839
England median annual salary £53,000 £52,500 £52,500
Median salary % change year-on-year +0.95% - -
10th Percentile £37,750 £37,750 £37,500
90th Percentile £76,250 £73,750 £70,450
UK median annual salary £53,000 £52,500 £52,500
% change year-on-year +0.95% - -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
England
Permanent vacancies in England with a recognized job title 160513 172941 198856
% of permanent IT jobs with a recognized job title 95.70% 96.50% 96.51%
Number of salaries quoted 129735 146008 166765
England median annual salary £50,000 £47,500 £46,000
Median salary % change year-on-year +5.26% +3.26% +2.22%
10th Percentile £27,500 £27,250 £26,250
90th Percentile £78,750 £77,500 £75,000
UK median annual salary £48,000 £47,500 £45,000
% change year-on-year +1.05% +5.56% -

Services Delivery Manager
Job Vacancy Trend in England

Job postings that featured Services Delivery Manager in the job title as a percentage of all IT jobs advertised in England.

Job vacancy trend for Services Delivery Manager in England

Services Delivery Manager
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Services Delivery Manager in England.

Salary trend for Services Delivery Manager in England

Services Delivery Manager
Salary Histogram in England

The salary distribution of IT jobs citing Services Delivery Manager in England over the 6 months to 18 November 2017.

Salary histogram for Services Delivery Manager in England

Services Delivery Manager
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Services Delivery Manager within the England region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +20 259 £60,000 +9.09% 5
South East +4 100 £53,000 -3.64% 2
North of England -67 65 £45,000 -3.23% 1
East of England +1 52 £45,000 -21.74% 2
Midlands +1 50 £47,500 -5.00% 2
South West -21 35 £52,500 +7.69% 2
North West -56 29 £45,000 -5.26%
East Midlands +43 25 £50,000 - 1
West Midlands -5 25 £43,000 -14.00% 1
North East +16 18 £45,000 -3.23% 1
Yorkshire -9 18 £42,500 -5.56%
Services Delivery Manager
UK

Services Delivery Manager Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 18 November 2017, Services Delivery Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Services Delivery Manager in the job title.

1 556 (98.58%) Service Delivery
2 387 (68.62%) ITIL
3 192 (34.04%) Service Management
4 167 (29.61%) SLA
5 160 (28.37%) Finance
6 112 (19.86%) Service Delivery Management
7 105 (18.62%) Project Management
8 94 (16.67%) Stakeholder Management
9 93 (16.49%) ITSM
10 90 (15.96%) ITIL Certification
11 89 (15.78%) Change Management
12 87 (15.43%) Continuous Improvement
13 75 (13.30%) Problem Management
14 71 (12.59%) Incident Management
15 70 (12.41%) PRINCE2
16 65 (11.52%) Mentoring
17 63 (11.17%) ITIL V3
18 54 (9.57%) Performance Management
19 52 (9.22%) Retail
20 51 (9.04%) Service Design
21 50 (8.87%) Agile Software Development
22 47 (8.33%) Supplier Management
22 47 (8.33%) Microsoft
23 43 (7.62%) Analytical Skills
24 42 (7.45%) People Management
24 42 (7.45%) Data Centre
25 41 (7.27%) Oracle
26 40 (7.09%) Windows
27 37 (6.56%) Management Information System
28 35 (6.21%) Line Management

Services Delivery Manager Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (2.13%) BizTalk Server
2 8 (1.42%) Tomcat
3 5 (0.89%) CMS
4 4 (0.71%) Moodle
4 4 (0.71%) MS Exchange
5 3 (0.53%) Exchange Server 2013
6 2 (0.35%) SAP EP
6 2 (0.35%) SharePoint
6 2 (0.35%) Skype for Business
7 1 (0.18%) Exchange Server 2003
7 1 (0.18%) Exchange Server 2007
7 1 (0.18%) Oracle SOA Suite
7 1 (0.18%) SAS
7 1 (0.18%) Sitecore CMS
7 1 (0.18%) Sitefinity
7 1 (0.18%) Umbraco
7 1 (0.18%) WebSphere
Applications
1 29 (5.14%) Microsoft Excel
2 21 (3.72%) Microsoft PowerPoint
3 11 (1.95%) Microsoft Office
4 2 (0.35%) Microsoft Project
Business Applications
1 6 (1.06%) Oracle EBS
2 5 (0.89%) BusinessWorks
3 4 (0.71%) Magento
3 4 (0.71%) SAP SM
4 2 (0.35%) Dynamics CRM
4 2 (0.35%) SAP CO
4 2 (0.35%) SAP FI
4 2 (0.35%) SAP FI/CO
4 2 (0.35%) SAP Retail
5 1 (0.18%) Dynamics AX
5 1 (0.18%) Eikon
5 1 (0.18%) NetSuite
5 1 (0.18%) Remedy ITSM
5 1 (0.18%) SAP FSCM
5 1 (0.18%) SAP GRC
5 1 (0.18%) SAP MM
5 1 (0.18%) SAP SD
5 1 (0.18%) Summit
Cloud Services
1 26 (4.61%) Microsoft Azure
2 17 (3.01%) SaaS
3 14 (2.48%) Office 365
4 13 (2.30%) IaaS
5 11 (1.95%) Amazon AWS
6 10 (1.77%) PaaS
7 7 (1.24%) Dynamics 365
8 4 (0.71%) Dropbox
9 3 (0.53%) Cloud Computing
9 3 (0.53%) Google Cloud Platform
Communications & Networking
1 22 (3.90%) SMS
2 12 (2.13%) WAN
3 11 (1.95%) LAN
4 7 (1.24%) Skype
5 6 (1.06%) Firewall
5 6 (1.06%) Internet
6 5 (0.89%) MPLS
6 5 (0.89%) SDH
7 4 (0.71%) IP Telephony
7 4 (0.71%) Unified Communications
8 3 (0.53%) 3G
8 3 (0.53%) Broadband
8 3 (0.53%) Cisco IPT
8 3 (0.53%) Intranet
8 3 (0.53%) LTE
8 3 (0.53%) SAN
8 3 (0.53%) Structured Cabling
8 3 (0.53%) Value-Added Service
9 2 (0.35%) MVNO
9 2 (0.35%) TCP/IP
Database & Business Intelligence
1 22 (3.90%) SQL Server
2 13 (2.30%) SQL Server Integration Services
3 12 (2.13%) MySQL
4 11 (1.95%) Big Data
4 11 (1.95%) Data Warehouse
5 8 (1.42%) BusinessObjects
5 8 (1.42%) Hadoop
6 5 (0.89%) Power BI
6 5 (0.89%) PowerCenter
7 4 (0.71%) Relational Database
8 3 (0.53%) MS Access
8 3 (0.53%) SQL Server 2016
9 2 (0.35%) Enterprise Data Warehouse
9 2 (0.35%) MongoDB
9 2 (0.35%) OLTP
10 1 (0.18%) Data Mart
10 1 (0.18%) Oracle Reports
10 1 (0.18%) SQL Server Analysis Services
10 1 (0.18%) SQL Server Reporting Services
Development Applications
1 2 (0.35%) JIRA
1 2 (0.35%) Visual Composer
2 1 (0.18%) Git (software)
2 1 (0.18%) Subversion
2 1 (0.18%) TeamCity
General
1 160 (28.37%) Finance
2 52 (9.22%) Retail
3 33 (5.85%) Telecoms
4 26 (4.61%) Banking
5 17 (3.01%) Legal
6 15 (2.66%) Spanish Language
7 14 (2.48%) Back Office
8 13 (2.30%) Portuguese Language
9 10 (1.77%) Manufacturing
10 9 (1.60%) Billing
11 8 (1.42%) Marketing
12 7 (1.24%) Law
13 5 (0.89%) French Language
13 5 (0.89%) Investment Banking
14 4 (0.71%) Automotive
14 4 (0.71%) Pharmaceutical
15 3 (0.53%) Advertising
15 3 (0.53%) Front Office
15 3 (0.53%) Games
15 3 (0.53%) Military
Libraries, Frameworks & Software Standards
1 18 (3.19%) Flash
2 9 (1.60%) Middleware
3 4 (0.71%) .NET
4 3 (0.53%) Web Services
5 2 (0.35%) CSS
5 2 (0.35%) HTML
6 1 (0.18%) IDoc
6 1 (0.18%) SAP Basis
6 1 (0.18%) Sensu
6 1 (0.18%) Web Dynpro
Miscellaneous
1 43 (7.62%) Analytical Skills
2 42 (7.45%) Data Centre
3 37 (6.56%) Management Information System
4 13 (2.30%) Driving Licence
5 11 (1.95%) Virtual Team
6 9 (1.60%) EPoS
6 9 (1.60%) iPad
7 7 (1.24%) Computer Science
7 7 (1.24%) Over-the-Top Content
8 6 (1.06%) Digital Media
9 4 (0.71%) Algorithms
9 4 (0.71%) Fintech
9 4 (0.71%) FMCG
9 4 (0.71%) Mobile App
9 4 (0.71%) Reinsurance
9 4 (0.71%) User Experience
10 2 (0.35%) Foreign Exchange (FX)
10 2 (0.35%) Freedom of Information
10 2 (0.35%) Greenfield Project
10 2 (0.35%) Renewable Energy
Operating Systems
1 40 (7.09%) Windows
2 25 (4.43%) Linux
3 14 (2.48%) Windows Server
4 13 (2.30%) Unix
5 5 (0.89%) AIX
5 5 (0.89%) Windows 7
6 3 (0.53%) Android
6 3 (0.53%) Apple iOS
6 3 (0.53%) Windows Server 2008
6 3 (0.53%) Windows Server 2012
7 1 (0.18%) Windows 10
7 1 (0.18%) Windows Server 2003
Processes & Methodologies
1 556 (98.58%) Service Delivery
2 387 (68.62%) ITIL
3 192 (34.04%) Service Management
4 112 (19.86%) Service Delivery Management
5 105 (18.62%) Project Management
6 94 (16.67%) Stakeholder Management
7 93 (16.49%) ITSM
8 89 (15.78%) Change Management
9 87 (15.43%) Continuous Improvement
10 75 (13.30%) Problem Management
11 71 (12.59%) Incident Management
12 70 (12.41%) PRINCE2
13 65 (11.52%) Mentoring
14 63 (11.17%) ITIL V3
15 54 (9.57%) Performance Management
16 51 (9.04%) Service Design
17 50 (8.87%) Agile Software Development
18 47 (8.33%) Supplier Management
19 42 (7.45%) People Management
20 35 (6.21%) Line Management
Programming Languages
1 20 (3.55%) SQL
2 11 (1.95%) Java
3 4 (0.71%) JavaScript
4 3 (0.53%) PHP
4 3 (0.53%) PL/SQL
4 3 (0.53%) Python
4 3 (0.53%) R
4 3 (0.53%) T-SQL
5 2 (0.35%) C
6 1 (0.18%) ABAP
6 1 (0.18%) PowerShell
Qualifications
1 90 (15.96%) ITIL Certification
2 21 (3.72%) Degree
3 18 (3.19%) ISEB
4 10 (1.77%) ITIL Foundation Certificate
5 8 (1.42%) Microsoft Certification
6 6 (1.06%) PRINCE2 Certification
6 6 (1.06%) Security Cleared
7 5 (0.89%) Computer Science Degree
7 5 (0.89%) PRINCE2 Practitioner
7 5 (0.89%) SC Cleared
8 4 (0.71%) Numerate Degree
9 3 (0.53%) DBS Check
9 3 (0.53%) Master's Degree
10 2 (0.35%) CISM
10 2 (0.35%) CISSP
10 2 (0.35%) Linux+ Certification
10 2 (0.35%) MCSE
11 1 (0.18%) CCNP
11 1 (0.18%) CIMA
11 1 (0.18%) Cisco Certification
Quality Assurance & Compliance
1 167 (29.61%) SLA
2 20 (3.55%) QA
3 9 (1.60%) ISO/IEC 20000
4 6 (1.06%) ISO/IEC 27001
5 5 (0.89%) GDPR
6 4 (0.71%) COBIT
7 3 (0.53%) MiFID
7 3 (0.53%) Sarbanes-Oxley
8 1 (0.18%) PMO
8 1 (0.18%) TickIT
System Software
1 12 (2.13%) Active Directory
2 8 (1.42%) Virtual Machines
3 5 (0.89%) VMware Infrastructure
4 4 (0.71%) Hyper-V
5 3 (0.53%) VMware ESXi
6 1 (0.18%) BitLocker
6 1 (0.18%) Docker
6 1 (0.18%) Microsoft App-V
Systems Management
1 2 (0.35%) EMC NetWorker
2 1 (0.18%) Ansible
2 1 (0.18%) Cisco IPCC
2 1 (0.18%) Icinga
2 1 (0.18%) Nagios
2 1 (0.18%) Opscode Chef
2 1 (0.18%) Prometheus
2 1 (0.18%) Puppet
2 1 (0.18%) SCCM
2 1 (0.18%) Terraform
2 1 (0.18%) ZABBIX
Vendors
1 47 (8.33%) Microsoft
2 41 (7.27%) Oracle
3 20 (3.55%) SAP
4 18 (3.19%) Cadence
5 10 (1.77%) Cisco
5 10 (1.77%) VMware
6 9 (1.60%) ServiceNow
7 7 (1.24%) Citrix
7 7 (1.24%) Google
8 5 (0.89%) Informatica
8 5 (0.89%) MicroStrategy
8 5 (0.89%) Siebel
8 5 (0.89%) Tektronix
8 5 (0.89%) Teradata
8 5 (0.89%) TIBCO
9 4 (0.71%) Dell
9 4 (0.71%) NetApp
9 4 (0.71%) Salesforce.com
9 4 (0.71%) Splunk
10 3 (0.53%) Bloomberg