Period
to 20 October 2018

The median annual salary for a Services Delivery Manager was £55,000 in advertised job vacancies in England during the 6 months to 20 October 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Delivery Manager
UK > England
6 months to
20 Oct 2018
Same period 2017 Same period 2016
Rank 724 662 631
Rank change year-on-year -62 -31 -76
Permanent jobs requiring a Services Delivery Manager 430 550 705
As % of all permanent IT jobs advertised in England 0.28% 0.34% 0.39%
As % of the Job Titles category 0.29% 0.35% 0.41%
Number of salaries quoted 303 469 553
England median annual salary £55,000 £52,500 £52,500
Median salary % change year-on-year +4.76% - -
10th Percentile £37,750 £36,750 £36,250
90th Percentile £75,000 £76,250 £72,500
UK median annual salary £55,000 £52,500 £52,500
% change year-on-year +4.76% - -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
England
Permanent vacancies in England with a recognized job title 146,242 156,862 173,979
% of permanent IT jobs with a recognized job title 95.99% 95.90% 96.57%
Number of salaries quoted 118,793 126,548 147,124
England median annual salary £50,000 £50,000 £47,500
Median salary % change year-on-year - +5.26% +5.56%
10th Percentile £27,500 £27,500 £27,000
90th Percentile £82,500 £79,250 £77,500
UK median annual salary £50,000 £48,000 £47,500
% change year-on-year +4.17% +1.05% +5.56%

Services Delivery Manager
Job Vacancy Trend in England

Job postings that featured Services Delivery Manager in the job title as a percentage of all IT jobs advertised in England.

Job vacancy trend for Services Delivery Manager in England

Services Delivery Manager
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Services Delivery Manager in England.

Salary trend for Services Delivery Manager in England

Services Delivery Manager
Salary Histogram in England

The salary distribution of IT jobs citing Services Delivery Manager in England over the 6 months to 20 October 2018.

Salary histogram for Services Delivery Manager in England

Services Delivery Manager
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Services Delivery Manager within the England region over the 6 months to 20 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -85 140 £60,000 - 27
South East +1 81 £52,500 +13.51% 12
Midlands +47 65 £50,000 +5.26% 6
North of England +40 56 £48,750 +8.33% 14
South West +17 47 £55,000 - 10
West Midlands +51 44 £52,500 +16.02% 4
East of England 0 38 £40,500 -10.00% 4
North West +10 30 £46,250 +2.78% 9
Yorkshire +23 23 £50,000 +13.64% 5
East Midlands +2 21 £45,000 -10.00% 2
North East -16 3 £50,000 +12.99%
Services Delivery Manager
UK

Services Delivery Manager Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 20 October 2018, Services Delivery Manager job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Services Delivery Manager in the job title.

1 421 (97.91%) Service Delivery
2 325 (75.58%) ITIL
3 164 (38.14%) SLA
4 146 (33.95%) Service Management
5 129 (30.00%) Finance
6 112 (26.05%) Stakeholder Management
7 82 (19.07%) Service Delivery Management
8 74 (17.21%) ITSM
9 64 (14.88%) Microsoft Excel
10 61 (14.19%) Project Management
11 56 (13.02%) Agile Software Development
12 55 (12.79%) Microsoft PowerPoint
13 54 (12.56%) ITIL Certification
14 51 (11.86%) ITIL V3
15 50 (11.63%) PRINCE2
16 48 (11.16%) ISEB
17 45 (10.47%) Problem Management
18 42 (9.77%) Incident Management
18 42 (9.77%) Analytical Skills
19 40 (9.30%) Data Centre
19 40 (9.30%) Service Design
20 39 (9.07%) Microsoft
21 38 (8.84%) Continuous Improvement
22 37 (8.60%) Oracle
22 37 (8.60%) Performance Management
23 34 (7.91%) Change Management
24 33 (7.67%) Collaborative Working
25 32 (7.44%) Problem-Solving
25 32 (7.44%) Contract Management
25 32 (7.44%) People Management

Services Delivery Manager Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (1.40%) MS Exchange
1 6 (1.40%) Skype for Business
2 4 (0.93%) OpenStack
3 2 (0.47%) Confluence
4 1 (0.23%) Apache
4 1 (0.23%) IIS
4 1 (0.23%) SharePoint
4 1 (0.23%) WebSphere
Applications
1 64 (14.88%) Microsoft Excel
2 55 (12.79%) Microsoft PowerPoint
3 14 (3.26%) Microsoft Office
4 3 (0.70%) Microsoft Project
Business Applications
1 9 (2.09%) Dynamics AX
2 7 (1.63%) Oracle Applications
3 4 (0.93%) Oracle Assets
3 4 (0.93%) Oracle Cash Management
3 4 (0.93%) Oracle EBS
3 4 (0.93%) Oracle EBS R12
3 4 (0.93%) Oracle Financials
3 4 (0.93%) Oracle General Ledger
3 4 (0.93%) Oracle Payables
3 4 (0.93%) Oracle Receivables
4 3 (0.70%) Oracle ERP
5 2 (0.47%) assyst
5 2 (0.47%) SAP ERP
6 1 (0.23%) Dynamics CRM
6 1 (0.23%) Magento
6 1 (0.23%) NetSuite
6 1 (0.23%) SAP Hybris
6 1 (0.23%) SAP SD
Cloud Services
1 24 (5.58%) Office 365
2 17 (3.95%) Microsoft Azure
3 14 (3.26%) Amazon AWS
4 8 (1.86%) SaaS
5 4 (0.93%) Dynamics 365
6 3 (0.70%) IaaS
7 2 (0.47%) Cloud Computing
7 2 (0.47%) Google Cloud Platform
8 1 (0.23%) GitHub
8 1 (0.23%) Salesforce Service Cloud
8 1 (0.23%) Slack
Communications & Networking
1 13 (3.02%) SMS
2 11 (2.56%) LAN
3 7 (1.63%) Skype
4 6 (1.40%) WAN
5 5 (1.16%) Ethernet
5 5 (1.16%) Network Security
5 5 (1.16%) SNMP
5 5 (1.16%) VoIP
6 4 (0.93%) Internet
6 4 (0.93%) SAN
7 3 (0.70%) Firewall
8 2 (0.47%) DHCP
8 2 (0.47%) DNS
8 2 (0.47%) Unified Communications
8 2 (0.47%) VLAN
9 1 (0.23%) Broadband
9 1 (0.23%) IP Telephony
9 1 (0.23%) TCP/IP
9 1 (0.23%) VPLS
9 1 (0.23%) VPN
Database & Business Intelligence
1 6 (1.40%) Data Warehouse
1 6 (1.40%) PostgreSQL
1 6 (1.40%) SQL Server
2 1 (0.23%) Big Data
2 1 (0.23%) Data Mining
2 1 (0.23%) Oracle Database
2 1 (0.23%) Power BI
2 1 (0.23%) Relational Database
Development Applications
1 1 (0.23%) GitLab
1 1 (0.23%) Jenkins
1 1 (0.23%) JIRA
General
1 129 (30.00%) Finance
2 32 (7.44%) Retail
3 11 (2.56%) Legal
4 10 (2.33%) Telecoms
5 6 (1.40%) Billing
6 5 (1.16%) Advertising
6 5 (1.16%) Banking
6 5 (1.16%) Marketing
7 3 (0.70%) Games
7 3 (0.70%) Law
8 2 (0.47%) Automotive
8 2 (0.47%) Back Office
8 2 (0.47%) Local Government
9 1 (0.23%) French Language
9 1 (0.23%) German Language
9 1 (0.23%) Investment Banking
9 1 (0.23%) Military
9 1 (0.23%) Multimedia
9 1 (0.23%) Portuguese Language
9 1 (0.23%) Spanish Language
Libraries, Frameworks & Software Standards
1 11 (2.56%) Flash
2 4 (0.93%) Oracle Fusion
3 3 (0.70%) .NET
3 3 (0.70%) Middleware
4 1 (0.23%) EDI
4 1 (0.23%) Web Services
Miscellaneous
1 42 (9.77%) Analytical Skills
2 40 (9.30%) Data Centre
3 27 (6.28%) Self-Motivation
4 14 (3.26%) Management Information System
4 14 (3.26%) Virtual Team
5 13 (3.02%) Fat Client
5 13 (3.02%) Fintech
5 13 (3.02%) Thin Client
6 11 (2.56%) User Experience
7 8 (1.86%) Blackberry
8 5 (1.16%) Mainframe
8 5 (1.16%) Public Cloud
9 4 (0.93%) Computer Science
9 4 (0.93%) Enterprise Storage
9 4 (0.93%) NHS
10 3 (0.70%) Cloud Native
10 3 (0.70%) Driving Licence
10 3 (0.70%) Mobile App
11 2 (0.47%) CMDB
12 1 (0.23%) Spread Betting
Operating Systems
1 28 (6.51%) Windows
2 9 (2.09%) Linux
3 8 (1.86%) Windows Server
4 7 (1.63%) Unix
5 6 (1.40%) Windows 10
6 5 (1.16%) Debian
6 5 (1.16%) Ubuntu
7 2 (0.47%) Windows 8
8 1 (0.23%) Red Hat Enterprise Linux
8 1 (0.23%) Solaris
8 1 (0.23%) VMS
8 1 (0.23%) Windows 7
8 1 (0.23%) Windows Server 2008
Processes & Methodologies
1 421 (97.91%) Service Delivery
2 325 (75.58%) ITIL
3 146 (33.95%) Service Management
4 112 (26.05%) Stakeholder Management
5 82 (19.07%) Service Delivery Management
6 74 (17.21%) ITSM
7 61 (14.19%) Project Management
8 56 (13.02%) Agile Software Development
9 51 (11.86%) ITIL V3
10 50 (11.63%) PRINCE2
11 45 (10.47%) Problem Management
12 42 (9.77%) Incident Management
13 40 (9.30%) Service Design
14 38 (8.84%) Continuous Improvement
15 37 (8.60%) Performance Management
16 34 (7.91%) Change Management
17 33 (7.67%) Collaborative Working
18 32 (7.44%) Contract Management
18 32 (7.44%) People Management
18 32 (7.44%) Problem-Solving
Programming Languages
1 9 (2.09%) SQL
2 5 (1.16%) Python
3 4 (0.93%) C
4 3 (0.70%) Java
5 1 (0.23%) JavaScript
5 1 (0.23%) Scala
5 1 (0.23%) VBA
Qualifications
1 54 (12.56%) ITIL Certification
2 48 (11.16%) ISEB
3 27 (6.28%) Degree
4 26 (6.05%) Security Cleared
5 20 (4.65%) SC Cleared
6 13 (3.02%) PMP
7 12 (2.79%) MBA
8 8 (1.86%) DBS Check
9 4 (0.93%) PMI Certification
9 4 (0.93%) PRINCE2 Certification
10 3 (0.70%) APMP
10 3 (0.70%) DV Cleared
11 2 (0.47%) Cisco Certification
11 2 (0.47%) ITIL Foundation Certificate
11 2 (0.47%) Microsoft Certification
12 1 (0.23%) CCNA
12 1 (0.23%) CCNP
12 1 (0.23%) CITP
12 1 (0.23%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 164 (38.14%) SLA
2 29 (6.74%) GDPR
3 25 (5.81%) ISO/IEC 20000
4 10 (2.33%) ISO/IEC 27001
5 9 (2.09%) QA
6 7 (1.63%) PCI DSS
7 3 (0.70%) ISO 9001
7 3 (0.70%) PMO
8 2 (0.47%) COBIT
9 1 (0.23%) BS25999
9 1 (0.23%) SEPA
System Software
1 7 (1.63%) VMware Infrastructure
2 5 (1.16%) Active Directory
2 5 (1.16%) Firmware
2 5 (1.16%) Hyper-V
3 2 (0.47%) Terminal Services
4 1 (0.23%) XenApp
Systems Management
1 5 (1.16%) WSUS
2 4 (0.93%) Kubernetes
3 2 (0.47%) Microsoft Intune
3 2 (0.47%) SCCM
4 1 (0.23%) FortiGate
Vendors
1 39 (9.07%) Microsoft
2 37 (8.60%) Oracle
3 12 (2.79%) SAP
4 11 (2.56%) Cadence
4 11 (2.56%) VMware
5 10 (2.33%) Google
6 7 (1.63%) ServiceNow
7 6 (1.40%) Nortel
8 5 (1.16%) Cisco
8 5 (1.16%) Citrix
8 5 (1.16%) NetApp
9 4 (0.93%) Concur
9 4 (0.93%) Dell
9 4 (0.93%) Epicor
9 4 (0.93%) IFS
9 4 (0.93%) Remedy
9 4 (0.93%) Sage
10 3 (0.70%) HP
10 3 (0.70%) JD Edwards
10 3 (0.70%) Salesforce.com