1st Line Support Jobs in Essex

First Line Support
East of England > Essex

The median First Line Support salary in Essex is £23,500 per year according to job vacancies posted during the 6 months to 18 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
18 Apr 2024
Same period 2023 Same period 2022
Rank 66 75 97
Rank change year-on-year +9 +22 -30
Permanent jobs requiring a 1st Line Support 8 15 1
As % of all permanent jobs advertised in Essex 0.91% 1.74% 0.11%
As % of the Job Titles category 0.96% 2.20% 0.12%
Number of salaries quoted 8 15 1
10th Percentile £22,675 £23,000 -
25th Percentile £22,750 - £19,750
Median annual salary (50th Percentile) £23,500 £25,000 £20,500
Median % change year-on-year -6.00% +21.95% -8.89%
75th Percentile £24,250 £28,750 £21,250
90th Percentile £25,000 - -
East of England median annual salary £25,000 £23,500 £22,500
% change year-on-year +6.38% +4.44% +2.27%

All Permanent IT Job Vacancies
Essex

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Essex. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Essex with a recognized job title 833 681 849
% of permanent jobs with a recognized job title 94.44% 79.19% 92.48%
Number of salaries quoted 683 376 426
10th Percentile £25,759 £26,375 £26,250
25th Percentile £30,000 £36,250 £36,250
Median annual salary (50th Percentile) £45,000 £47,500 £48,350
Median % change year-on-year -5.26% -1.76% +1.79%
75th Percentile £61,250 £67,500 £65,000
90th Percentile £76,250 £80,000 £80,000
East of England median annual salary £47,500 £55,000 £50,000
% change year-on-year -13.64% +10.00% -

1st Line Support
Job Vacancy Trend in Essex

Job postings that featured 1st Line Support in the job title as a proportion of all IT jobs advertised in Essex.

Job vacancy trend for 1st Line Support in Essex

1st Line Support
Salary Trend in Essex

3-month moving average salary quoted in jobs citing 1st Line Support in Essex.

Salary trend for 1st Line Support in Essex

1st Line Support
Job Locations in Essex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Essex region over the 6 months to 18 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Harlow - 6 £23,500 -
Basildon -14 1 £25,500 +10.87% 1
Saffron Walden - 1 £23,000 -
1st Line Support
East of England

1st Line Support Skill Set
Top 18 Co-occurring Skills and Capabilities in Essex

For the 6 months to 18 April 2024, 1st Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Essex region featuring 1st Line Support in the job title.

1 8 (100.00%) Windows
2 7 (87.50%) Microsoft Exchange
2 7 (87.50%) Microsoft
2 7 (87.50%) Active Directory
2 7 (87.50%) Microsoft 365
2 7 (87.50%) Microsoft Office
3 6 (75.00%) Customer Service
3 6 (75.00%) Windows 10
3 6 (75.00%) Wi-Fi
3 6 (75.00%) Wireless
4 1 (12.50%) Windows Server
4 1 (12.50%) Social Skills
4 1 (12.50%) Hyper-V
4 1 (12.50%) Data Entry
4 1 (12.50%) Azure
4 1 (12.50%) Firewall
4 1 (12.50%) VMware Infrastructure
4 1 (12.50%) VMware

1st Line Support Skill Set
Co-occurring Skills and Capabilities in Essex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (87.50%) Microsoft Exchange
Applications
1 7 (87.50%) Microsoft Office
Cloud Services
1 7 (87.50%) Microsoft 365
2 1 (12.50%) Azure
Communications & Networking
1 6 (75.00%) Wi-Fi
1 6 (75.00%) Wireless
2 1 (12.50%) Firewall
General
1 1 (12.50%) Social Skills
Operating Systems
1 8 (100.00%) Windows
2 6 (75.00%) Windows 10
3 1 (12.50%) Windows Server
Processes & Methodologies
1 6 (75.00%) Customer Service
2 1 (12.50%) Data Entry
System Software
1 7 (87.50%) Active Directory
2 1 (12.50%) Hyper-V
2 1 (12.50%) VMware Infrastructure
Vendors
1 7 (87.50%) Microsoft
2 1 (12.50%) VMware