The median annual salary for a Service Desk Analyst was £17,000 in advertised job vacancies in Essex during the 3 months to 27 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Desk Analyst
3 months to
27 Jun 2017
Same period 2016 Same period 2015
Rank 87 78 94
Rank change year-on-year -9 +16  
Permanent jobs requiring a Service Desk Analyst 6 15 5
As % of all permanent IT jobs advertised in Essex 0.63% 1.48% 0.41%
As % of the Job Titles category 0.66% 1.56% 0.42%
Number of salaries quoted 6 15 5
Median salary £17,000 £20,500 £24,000
Median salary % change year-on-year -17.07% -14.58%  
UK excluding London median salary £22,500 £21,500 £22,000
% change year-on-year +4.65% -2.27%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Essex. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Essex
Permanent job vacancies with a job title containing a recognized job role 913 964 1186
As % of all permanent IT job vacancies advertised in Essex 95.80% 95.26% 96.50%
Number of salaries quoted 766 785 932
Median salary £45,000 £42,500 £39,000
Median salary % change year-on-year +5.88% +8.97%  
90% offered a salary of more than £27,500 £25,000 £25,000
10% offered a salary of more than £61,000 £60,000 £62,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Service Desk Analyst
Job Vacancy Trend in Essex

The job posting trend of jobs advertised in Essex that featured Service Desk Analyst in the job title.

Job vacancy trend for Service Desk Analyst in Essex

Service Desk Analyst
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst in Essex.

Salary trend for Service Desk Analyst in Essex

Service Desk Analyst
Salary Histogram in Essex

The salary distribution of IT jobs citing Service Desk Analyst in Essex over the 3 months to 27 June 2017.

Salary histogram for Service Desk Analyst in Essex

Service Desk Analyst
Job Locations in Essex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Essex region over the 3 months to 27 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chelmsford -13 4 £17,000 -
Colchester 0 1 £36,000 +75.60% 1
Service Desk Analyst
East of England

Service Desk Analyst Skill Set
Top 28 Co-occurring IT Skills in Essex

For the 6 months to 27 June 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Essex region featuring Service Desk Analyst in the job title.

1 15 (75.00%) Windows
2 14 (70.00%) Windows 7
3 12 (60.00%) Windows Server
3 12 (60.00%) MS Exchange
3 12 (60.00%) Exchange Server 2010
3 12 (60.00%) Windows Server 2012
4 7 (35.00%) Law
5 5 (25.00%) Microsoft
6 3 (15.00%) Active Directory
6 3 (15.00%) Microsoft Office
6 3 (15.00%) ITIL
6 3 (15.00%) Data Protection
7 2 (10.00%) Finance
7 2 (10.00%) Windows XP
7 2 (10.00%) ITIL Certification
8 1 (5.00%) CheckPoint
8 1 (5.00%) SAP
8 1 (5.00%) Process Management
8 1 (5.00%) Service Delivery
8 1 (5.00%) Management Information System
8 1 (5.00%) Back Office
8 1 (5.00%) Android
8 1 (5.00%) Product Management
8 1 (5.00%) Publishing
8 1 (5.00%) SCCM
8 1 (5.00%) ServiceNow
8 1 (5.00%) Windows 10
8 1 (5.00%) Apple iOS

Service Desk Analyst Skill Set
Co-occurring IT Skills in Essex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (60.00%) Exchange Server 2010
1 12 (60.00%) MS Exchange
Applications
1 3 (15.00%) Microsoft Office
General
1 7 (35.00%) Law
2 2 (10.00%) Finance
3 1 (5.00%) Back Office
3 1 (5.00%) Publishing
Miscellaneous
1 1 (5.00%) Management Information System
Operating Systems
1 15 (75.00%) Windows
2 14 (70.00%) Windows 7
3 12 (60.00%) Windows Server
3 12 (60.00%) Windows Server 2012
4 2 (10.00%) Windows XP
5 1 (5.00%) Android
5 1 (5.00%) Apple iOS
5 1 (5.00%) Windows 10
Processes & Methodologies
1 3 (15.00%) Data Protection
1 3 (15.00%) ITIL
2 1 (5.00%) Process Management
2 1 (5.00%) Product Management
2 1 (5.00%) Service Delivery
Qualifications
1 2 (10.00%) ITIL Certification
System Software
1 3 (15.00%) Active Directory
Systems Management
1 1 (5.00%) SCCM
Vendors
1 5 (25.00%) Microsoft
2 1 (5.00%) CheckPoint
2 1 (5.00%) SAP
2 1 (5.00%) ServiceNow
Colchester, Essex
Bristow Holland
Salary: From £16,000 to £18,000 per annum
Posted: Yesterday