The median annual salary for a Service Desk Analyst was £32,500 in advertised job vacancies in Essex during the 3 months to 28 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Desk Analyst
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 78 100 92
Rank change year-on-year +22 -8  
Permanent jobs requiring a Service Desk Analyst 14 6 6
As % of all permanent IT jobs advertised in Essex 1.36% 0.55% 0.48%
As % of the Job Titles category 1.43% 0.57% 0.49%
Number of salaries quoted 14 5 5
Median salary £32,500 £21,500 £32,000
Median salary % change year-on-year +51.16% -32.81%  
UK excluding London median salary £22,500 £22,000 £22,000
% change year-on-year +2.27% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Essex. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Essex
Permanent job vacancies with a job title containing a recognized job role 977 1051 1223
As % of all permanent IT job vacancies advertised in Essex 94.85% 97.05% 97.45%
Number of salaries quoted 749 812 983
Median salary £45,000 £45,000 £40,000
Median salary % change year-on-year - +12.50%  
90% offered a salary of more than £24,000 £24,000 £23,500
10% offered a salary of more than £65,000 £60,000 £65,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Service Desk Analyst
Job Vacancy Trend in Essex

The job posting trend of jobs advertised in Essex that featured Service Desk Analyst in the job title.

Job vacancy trend for Service Desk Analyst in Essex

Service Desk Analyst
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst in Essex.

Salary trend for Service Desk Analyst in Essex

Service Desk Analyst
Job Locations in Essex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Essex region over the 3 months to 28 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chelmsford -4 12 £32,500 -4.41%
Colchester - 1 £23,500 -
Service Desk Analyst
East of England

Service Desk Analyst Skill Set
Top 30 Co-occurring IT Skills in Essex

For the 6 months to 28 March 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Essex region featuring Service Desk Analyst in the job title.

1 14 (77.78%) Windows
2 13 (72.22%) Windows 7
3 12 (66.67%) MS Exchange
3 12 (66.67%) Exchange Server 2010
3 12 (66.67%) Windows Server 2012
3 12 (66.67%) Windows Server
4 7 (38.89%) Law
5 4 (22.22%) ITIL
6 3 (16.67%) MS Excel
7 2 (11.11%) MS Office
7 2 (11.11%) SLA
7 2 (11.11%) Microsoft
7 2 (11.11%) Active Directory
7 2 (11.11%) Service Delivery
8 1 (5.56%) SQL Server Reporting Services
8 1 (5.56%) MS PowerPoint
8 1 (5.56%) SQL Server Integration Services
8 1 (5.56%) SCCM
8 1 (5.56%) Android
8 1 (5.56%) Management Information System
8 1 (5.56%) Publishing
8 1 (5.56%) ServiceNow
8 1 (5.56%) Windows 10
8 1 (5.56%) Database Optimisation
8 1 (5.56%) ITIL Certification
8 1 (5.56%) ETL
8 1 (5.56%) SQL
8 1 (5.56%) .NET
8 1 (5.56%) SQL Server
8 1 (5.56%) MS Access

Service Desk Analyst Skill Set
Co-occurring IT Skills in Essex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (66.67%) Exchange Server 2010
1 12 (66.67%) MS Exchange
Applications
1 3 (16.67%) MS Excel
2 2 (11.11%) MS Office
3 1 (5.56%) MS PowerPoint
Database & Business Intelligence
1 1 (5.56%) MS Access
1 1 (5.56%) SQL Server
1 1 (5.56%) SQL Server Integration Services
1 1 (5.56%) SQL Server Reporting Services
General
1 7 (38.89%) Law
2 1 (5.56%) Publishing
Libraries, Frameworks & Software Standards
1 1 (5.56%) .NET
Miscellaneous
1 1 (5.56%) Management Information System
Operating Systems
1 14 (77.78%) Windows
2 13 (72.22%) Windows 7
3 12 (66.67%) Windows Server
3 12 (66.67%) Windows Server 2012
4 1 (5.56%) Android
4 1 (5.56%) Apple iOS
4 1 (5.56%) Windows 10
4 1 (5.56%) Windows XP
Processes & Methodologies
1 4 (22.22%) ITIL
2 2 (11.11%) Service Delivery
3 1 (5.56%) Database Optimisation
3 1 (5.56%) ETL
Programming Languages
1 1 (5.56%) SQL
Qualifications
1 1 (5.56%) ITIL Certification
Quality Assurance & Compliance
1 2 (11.11%) SLA
System Software
1 2 (11.11%) Active Directory
Systems Management
1 1 (5.56%) SCCM
Vendors
1 2 (11.11%) Microsoft
2 1 (5.56%) ServiceNow