Period
to 13 December 2018

The following table provides summary statistics for permanent job vacancies advertised in Gatwick with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 13 December 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
West Sussex > Gatwick
6 months to
13 Dec 2018
Same period 2017 Same period 2016
Rank 29 30 35
Rank change year-on-year +1 +5 0
Permanent jobs citing SLA 18 5 14
As % of all permanent IT jobs advertised in Gatwick 6.45% 3.45% 4.33%
As % of the Quality Assurance & Compliance category 19.15% 23.81% 31.82%
Number of salaries quoted 17 5 18
Gatwick median annual salary £42,500 £72,500 £53,750
Median salary % change year-on-year -41.38% +34.88% +34.38%
10th Percentile £22,750 £40,250 £41,825
90th Percentile £55,000 £73,750 £63,750
West Sussex median annual salary £50,000 £41,250 £45,000
% change year-on-year +21.21% -8.33% +28.57%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Gatwick with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Gatwick
Permanent vacancies with a requirement for quality assurance or compliance skills 94 21 44
As % of all permanent IT jobs advertised in Gatwick 33.69% 14.48% 13.62%
Number of salaries quoted 83 20 44
Gatwick median annual salary £52,500 £57,000 £52,250
Median salary % change year-on-year -7.89% +9.09% +20.11%
10th Percentile £41,250 £41,875 £36,925
90th Percentile £75,000 £73,750 £63,750
West Sussex median annual salary £50,000 £45,000 £48,000
% change year-on-year +11.11% -6.25% +12.94%

SLA
Job Vacancy Trend in Gatwick

Job postings citing SLA as a percentage of all IT jobs advertised in Gatwick.

Job vacancy trend for SLA in Gatwick

SLA
Salary Trend in Gatwick

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Gatwick.

Salary trend for SLA in Gatwick

SLA
Salary Histogram in Gatwick

The salary distribution of IT jobs citing SLA in Gatwick over the 6 months to 13 December 2018.

Salary histogram for SLA in Gatwick

For the 6 months to 13 December 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Gatwick region with a requirement for SLA.

1 14 (77.78%) ITIL
2 9 (50.00%) Microsoft Excel
3 6 (33.33%) Shell Script
3 6 (33.33%) Linux
3 6 (33.33%) Oracle Reports
3 6 (33.33%) RDBMS
3 6 (33.33%) Unix
3 6 (33.33%) C#
3 6 (33.33%) SQL
3 6 (33.33%) .NET
3 6 (33.33%) Oracle
3 6 (33.33%) SQL Server
3 6 (33.33%) ASP.NET
3 6 (33.33%) Service Delivery
3 6 (33.33%) Back Office
3 6 (33.33%) Problem Management
3 6 (33.33%) Root Cause Analysis
3 6 (33.33%) Relational Database
3 6 (33.33%) DevOps
3 6 (33.33%) Virtual Team
3 6 (33.33%) Service Delivery Management
4 5 (27.78%) Windows
4 5 (27.78%) Microsoft
5 4 (22.22%) Disaster Recovery
5 4 (22.22%) Server Building
5 4 (22.22%) Windows 10
5 4 (22.22%) Office 365
5 4 (22.22%) Apple iOS
5 4 (22.22%) Unified Communications
5 4 (22.22%) ITIL V3

SLA
Co-occurring IT Skills in Gatwick by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.56%) BizTalk Server
Applications
1 9 (50.00%) Microsoft Excel
Cloud Services
1 4 (22.22%) Office 365
Communications & Networking
1 4 (22.22%) Unified Communications
2 3 (16.67%) TCP/IP
Database & Business Intelligence
1 6 (33.33%) Oracle Reports
1 6 (33.33%) RDBMS
1 6 (33.33%) Relational Database
1 6 (33.33%) SQL Server
General
1 6 (33.33%) Back Office
2 1 (5.56%) Finance
2 1 (5.56%) Marketing
2 1 (5.56%) Retail
Job Titles
1 10 (55.56%) Analyst
2 9 (50.00%) Support Analyst
3 7 (38.89%) Applications Support
4 6 (33.33%) Applications Support Analyst
4 6 (33.33%) Fraud Analyst
4 6 (33.33%) Linux Support
4 6 (33.33%) Services Delivery Manager
4 6 (33.33%) SQL Analyst
4 6 (33.33%) SQL Support Analyst
4 6 (33.33%) Unix Analyst
4 6 (33.33%) Unix Support
4 6 (33.33%) Unix Support Analyst
5 4 (22.22%) Desktop Support
5 4 (22.22%) Help Desk Support
5 4 (22.22%) Support Engineer
6 3 (16.67%) Customer Engineer
6 3 (16.67%) Hardware Engineer
6 3 (16.67%) Help Desk Support Analyst
6 3 (16.67%) Systems Engineer
6 3 (16.67%) Systems Support
Libraries, Frameworks & Software Standards
1 6 (33.33%) .NET
1 6 (33.33%) ASP.NET
Miscellaneous
1 6 (33.33%) Virtual Team
2 2 (11.11%) Self-Motivation
Operating Systems
1 6 (33.33%) Linux
1 6 (33.33%) Unix
2 5 (27.78%) Windows
3 4 (22.22%) Apple iOS
3 4 (22.22%) Windows 10
4 1 (5.56%) Windows 7
Processes & Methodologies
1 14 (77.78%) ITIL
2 6 (33.33%) DevOps
2 6 (33.33%) Problem Management
2 6 (33.33%) Root Cause Analysis
2 6 (33.33%) Service Delivery
2 6 (33.33%) Service Delivery Management
3 4 (22.22%) Disaster Recovery
3 4 (22.22%) ITIL V3
3 4 (22.22%) Server Building
4 3 (16.67%) BCP
4 3 (16.67%) Commercial Awareness
4 3 (16.67%) CRM
4 3 (16.67%) ITSM
4 3 (16.67%) Proactive Management
5 1 (5.56%) Incident Management
5 1 (5.56%) Matrix Management
5 1 (5.56%) Mentoring
5 1 (5.56%) Operations Management
5 1 (5.56%) People Management
5 1 (5.56%) Service Management
Programming Languages
1 6 (33.33%) C#
1 6 (33.33%) Shell Script
1 6 (33.33%) SQL
Qualifications
1 3 (16.67%) Degree
1 3 (16.67%) HNC
1 3 (16.67%) HND
2 1 (5.56%) SC Cleared
2 1 (5.56%) Security Cleared
System Software
1 1 (5.56%) Active Directory
Vendors
1 6 (33.33%) Oracle
2 5 (27.78%) Microsoft
3 1 (5.56%) Cisco
3 1 (5.56%) VMware