Period
to 21 June 2018

The following table provides summary statistics for permanent job vacancies advertised in Gatwick with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 21 June 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
West Sussex > Gatwick
6 months to
21 Jun 2018
Same period 2017 Same period 2016
Rank 19 42 38
Rank change year-on-year +23 -4 -14
Permanent jobs citing SLA 19 10 8
As % of all permanent IT jobs advertised in Gatwick 11.52% 3.88% 2.84%
As % of the Quality Assurance & Compliance category 42.22% 26.32% 20.51%
Number of salaries quoted 9 11 11
Gatwick median annual salary £21,000 £52,500 £52,500
Median salary % change year-on-year -60.00% - +162.50%
10th Percentile £20,500 £35,000 £20,000
90th Percentile £38,750 £63,750 £57,500
West Sussex median annual salary £28,250 £52,500 £43,750
% change year-on-year -46.19% +20.00% +9.38%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Gatwick with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Gatwick
Permanent vacancies with a requirement for quality assurance or compliance skills 45 38 39
As % of all permanent IT jobs advertised in Gatwick 27.27% 14.73% 13.83%
Number of salaries quoted 24 33 37
Gatwick median annual salary £36,250 £50,000 £50,000
Median salary % change year-on-year -27.50% - +25.00%
10th Percentile £20,500 £35,000 £25,750
90th Percentile £52,500 £63,750 £54,700
West Sussex median annual salary £45,000 £47,500 £45,000
% change year-on-year -5.26% +5.56% +5.88%

SLA
Job Vacancy Trend in Gatwick

Job postings citing SLA as a percentage of all IT jobs advertised in Gatwick.

Job vacancy trend for SLA in Gatwick

SLA
Salary Trend in Gatwick

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Gatwick.

Salary trend for SLA in Gatwick

SLA
Salary Histogram in Gatwick

The salary distribution of IT jobs citing SLA in Gatwick over the 6 months to 21 June 2018.

Salary histogram for SLA in Gatwick

For the 6 months to 21 June 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Gatwick region with a requirement for SLA.

1 14 (73.68%) ITIL
2 10 (52.63%) ITIL V3
3 7 (36.84%) MPLS
3 7 (36.84%) Remedy
3 7 (36.84%) Microsoft Excel
3 7 (36.84%) Process Management
3 7 (36.84%) Change Management
3 7 (36.84%) Risk Management
3 7 (36.84%) Asset Management
3 7 (36.84%) CMDB
3 7 (36.84%) Release Management
3 7 (36.84%) Budgeting and Forecasting
3 7 (36.84%) IT Strategy
4 5 (26.32%) Problem-Solving
4 5 (26.32%) Analytical Skills
4 5 (26.32%) Microsoft Office
5 4 (21.05%) Windows
5 4 (21.05%) Incident Management
5 4 (21.05%) Security Cleared
6 3 (15.79%) Microsoft
6 3 (15.79%) Active Directory
6 3 (15.79%) SC Cleared
6 3 (15.79%) Windows 7
6 3 (15.79%) Self-Motivation
7 2 (10.53%) Virtual Team
7 2 (10.53%) DevOps
7 2 (10.53%) Palo Alto
7 2 (10.53%) Relational Database
7 2 (10.53%) Root Cause Analysis
7 2 (10.53%) Shell Script

SLA
Co-occurring IT Skills in Gatwick by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.26%) SharePoint
Applications
1 7 (36.84%) Microsoft Excel
2 5 (26.32%) Microsoft Office
Business Applications
1 1 (5.26%) Dynamics NAV
Cloud Services
1 1 (5.26%) Office 365
Communications & Networking
1 7 (36.84%) MPLS
2 1 (5.26%) Firewall
2 1 (5.26%) IP Telephony
2 1 (5.26%) Unified Communications
2 1 (5.26%) Wireless
Database & Business Intelligence
1 2 (10.53%) Oracle Reports
1 2 (10.53%) RDBMS
1 2 (10.53%) Relational Database
1 2 (10.53%) SQL Server
General
1 2 (10.53%) Back Office
Job Titles
1 10 (52.63%) Analyst
2 8 (42.11%) Support Analyst
3 7 (36.84%) Change and Configuration Manager
3 7 (36.84%) Change Manager
3 7 (36.84%) Configuration Manager
3 7 (36.84%) IT Change Manager
3 7 (36.84%) IT Manager
4 5 (26.32%) Data Analyst
4 5 (26.32%) Systems Analyst
4 5 (26.32%) Systems Support Analyst
5 3 (15.79%) IT Analyst
5 3 (15.79%) Service Analyst
5 3 (15.79%) Service Desk Analyst
6 2 (10.53%) Fraud Analyst
6 2 (10.53%) IT Support
6 2 (10.53%) IT Support Analyst
6 2 (10.53%) SQL Analyst
6 2 (10.53%) SQL Support Analyst
6 2 (10.53%) Unix Analyst
6 2 (10.53%) Unix Support Analyst
Libraries, Frameworks & Software Standards
1 2 (10.53%) .NET
1 2 (10.53%) ASP.NET
Miscellaneous
1 7 (36.84%) CMDB
2 5 (26.32%) Analytical Skills
3 3 (15.79%) Self-Motivation
4 2 (10.53%) Virtual Team
5 1 (5.26%) Data Centre
Operating Systems
1 4 (21.05%) Windows
2 3 (15.79%) Windows 7
3 2 (10.53%) Linux
3 2 (10.53%) Unix
4 1 (5.26%) Apple iOS
4 1 (5.26%) Windows 10
4 1 (5.26%) Windows Server 2012
Processes & Methodologies
1 14 (73.68%) ITIL
2 10 (52.63%) ITIL V3
3 7 (36.84%) Asset Management
3 7 (36.84%) Budgeting and Forecasting
3 7 (36.84%) Change Management
3 7 (36.84%) IT Strategy
3 7 (36.84%) Process Management
3 7 (36.84%) Release Management
3 7 (36.84%) Risk Management
4 5 (26.32%) Problem-Solving
5 4 (21.05%) Incident Management
6 2 (10.53%) DevOps
6 2 (10.53%) Problem Management
6 2 (10.53%) Root Cause Analysis
7 1 (5.26%) Collaborative Working
7 1 (5.26%) Data Protection
7 1 (5.26%) Disaster Recovery
7 1 (5.26%) Network Management
7 1 (5.26%) Server Building
7 1 (5.26%) Service Management
Programming Languages
1 2 (10.53%) C#
1 2 (10.53%) Shell Script
1 2 (10.53%) SQL
Qualifications
1 4 (21.05%) Security Cleared
2 3 (15.79%) SC Cleared
3 1 (5.26%) CCNA
3 1 (5.26%) CCNP
3 1 (5.26%) Cisco Certification
3 1 (5.26%) HP ASE
3 1 (5.26%) HP MASE
System Software
1 3 (15.79%) Active Directory
2 1 (5.26%) Firmware
2 1 (5.26%) VMware Infrastructure
Vendors
1 7 (36.84%) Remedy
2 3 (15.79%) Microsoft
3 2 (10.53%) Oracle
3 2 (10.53%) Palo Alto
4 1 (5.26%) Aruba
4 1 (5.26%) Blue Coat
4 1 (5.26%) Cisco
4 1 (5.26%) Citrix
4 1 (5.26%) Fortinet
4 1 (5.26%) SolarWinds
4 1 (5.26%) VMware