2nd/3rd Line Support Jobs in Glasgow

2nd/3rd Line Support
Scotland > Glasgow

The median 2nd/3rd Line Support salary in Glasgow is £35,000 per year according to job vacancies posted during the 6 months to 25 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 230 - -
Rank change year-on-year - - -
Permanent jobs requiring a 2nd/3rd Line Support 1 0 0
As % of all permanent jobs advertised in Glasgow 0.025% - -
As % of the Job Titles category 0.026% - -
Number of salaries quoted 1 0 0
10th Percentile - - -
25th Percentile £32,500 - -
Median annual salary (50th Percentile) £35,000 - -
75th Percentile £37,500 - -
90th Percentile - - -
Scotland median annual salary £35,000 £32,500 -
% change year-on-year +7.69% - -

All Permanent IT Job Vacancies
Glasgow

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Glasgow. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Glasgow with a recognized job title 3,862 1,346 1,576
% of permanent jobs with a recognized job title 98.02% 85.95% 98.07%
Number of salaries quoted 837 685 898
10th Percentile £31,250 £31,250 £27,750
25th Percentile £41,250 £41,250 £36,250
Median annual salary (50th Percentile) £52,500 £55,000 £48,000
Median % change year-on-year -4.55% +14.58% +1.05%
75th Percentile £65,000 £68,750 £62,500
90th Percentile £78,000 £77,500 £72,575
Scotland median annual salary £52,500 £57,500 £52,500
% change year-on-year -8.70% +9.52% +10.53%

2nd/3rd Line Support
Job Vacancy Trend in Glasgow

Job postings that featured 2nd/3rd Line Support in the job title as a proportion of all IT jobs advertised in Glasgow.

Job vacancy trend for 2nd/3rd Line Support in Glasgow

2nd/3rd Line Support
Salary Trend in Glasgow

3-month moving average salary quoted in jobs citing 2nd/3rd Line Support in Glasgow.

Salary trend for 2nd/3rd Line Support in Glasgow

2nd/3rd Line Support Skill Set
Top 13 Co-occurring Skills and Capabilities in Glasgow

For the 6 months to 25 April 2024, 2nd/3rd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Glasgow region featuring 2nd/3rd Line Support in the job title.

1 1 (100.00%) SQL
1 1 (100.00%) ITIL
1 1 (100.00%) CRM
1 1 (100.00%) SharePoint
1 1 (100.00%) Service Management
1 1 (100.00%) Dynamics NAV
1 1 (100.00%) Dynamics CRM
1 1 (100.00%) Incident Management
1 1 (100.00%) VLAN
1 1 (100.00%) Problem Management
1 1 (100.00%) Driving Licence
1 1 (100.00%) Dynamics 365
1 1 (100.00%) Problem-Solving

2nd/3rd Line Support Skill Set
Co-occurring Skills and Capabilities in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (100.00%) SharePoint
Business Applications
1 1 (100.00%) Dynamics CRM
1 1 (100.00%) Dynamics NAV
Cloud Services
1 1 (100.00%) Dynamics 365
Communications & Networking
1 1 (100.00%) VLAN
Miscellaneous
1 1 (100.00%) Driving Licence
Processes & Methodologies
1 1 (100.00%) CRM
1 1 (100.00%) Incident Management
1 1 (100.00%) ITIL
1 1 (100.00%) Problem Management
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Service Management
Programming Languages
1 1 (100.00%) SQL