Service Management Jobs in Glasgow

Service Management
Scotland > Glasgow

The following table provides summary statistics for permanent job vacancies advertised in Glasgow with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 19 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
19 Apr 2024
Same period 2023 Same period 2022
Rank 186 96 106
Rank change year-on-year -90 +10 -21
Permanent jobs citing Service Management 45 32 17
As % of all permanent jobs advertised in Glasgow 1.16% 2.07% 1.07%
As % of the Processes & Methodologies category 1.20% 2.16% 1.13%
Number of salaries quoted 30 11 11
10th Percentile £32,500 £23,250 £26,250
25th Percentile £41,250 £35,688 £29,500
Median annual salary (50th Percentile) £45,250 £63,500 £57,500
Median % change year-on-year -28.74% +10.43% -4.17%
75th Percentile £52,875 £69,250 £66,875
90th Percentile £61,413 £73,375 £71,250
Scotland median annual salary £50,000 £50,000 £45,000
% change year-on-year - +11.11% -10.00%

All Process and Methodology Skills
Glasgow

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Glasgow with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 3,745 1,483 1,503
As % of all permanent jobs advertised in Glasgow 96.65% 95.86% 94.17%
Number of salaries quoted 811 659 857
10th Percentile £31,250 £31,150 £28,750
25th Percentile £41,250 £41,250 £36,250
Median annual salary (50th Percentile) £53,000 £55,000 £48,000
Median % change year-on-year -3.64% +14.58% +1.05%
75th Percentile £65,000 £69,649 £62,500
90th Percentile £77,500 £78,750 £75,000
Scotland median annual salary £52,500 £57,810 £52,500
% change year-on-year -9.19% +10.11% +7.14%

Service Management
Job Vacancy Trend in Glasgow

Job postings citing Service Management as a proportion of all IT jobs advertised in Glasgow.

Job vacancy trend for Service Management in Glasgow

Service Management
Salary Trend in Glasgow

3-month moving average salary quoted in jobs citing Service Management in Glasgow.

Salary trend for Service Management in Glasgow

Service Management
Salary Histogram in Glasgow

Salary distribution for jobs citing Service Management in Glasgow over the 6 months to 19 April 2024.

Salary histogram for Service Management in Glasgow

Service Management
Co-occurring Skills and Capabilities in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (17.78%) Microsoft Exchange
2 5 (11.11%) SharePoint
3 2 (4.44%) SAS
Applications
1 1 (2.22%) Microsoft Project
1 1 (2.22%) MS Visio
Business Applications
1 5 (11.11%) Dynamics CRM
2 4 (8.89%) Dynamics NAV
3 3 (6.67%) Remedy ITSM
Cloud Services
1 12 (26.67%) Azure
2 10 (22.22%) Microsoft 365
3 4 (8.89%) Dynamics 365
4 2 (4.44%) Power Automate
4 2 (4.44%) Power Platform
5 1 (2.22%) AWS
5 1 (2.22%) IaaS
5 1 (2.22%) PowerApps
Communications & Networking
1 8 (17.78%) DNS
2 3 (6.67%) VLAN
3 2 (4.44%) Structured Cabling
3 2 (4.44%) TCP/IP
3 2 (4.44%) Unified Communications
3 2 (4.44%) WAN
Database & Business Intelligence
1 2 (4.44%) DTS
1 2 (4.44%) Power BI
1 2 (4.44%) SQL Server
2 1 (2.22%) Azure SQL Database
2 1 (2.22%) Data Warehouse
2 1 (2.22%) SQL Server Integration Services
2 1 (2.22%) SQL Server Reporting Services
Development Applications
1 1 (2.22%) JIRA
General
1 10 (22.22%) Social Skills
2 6 (13.33%) Public Sector
2 6 (13.33%) Telecoms
3 3 (6.67%) Analytical Skills
3 3 (6.67%) Finance
4 2 (4.44%) Banking
4 2 (4.44%) Influencing Skills
5 1 (2.22%) Manufacturing
5 1 (2.22%) Retail
Job Titles
1 16 (35.56%) Analyst
2 15 (33.33%) Support Analyst
3 9 (20.00%) 3rd Line Support
4 8 (17.78%) 3rd Line Support Analyst
5 6 (13.33%) Applications Support
5 6 (13.33%) Architect
6 5 (11.11%) Applications Support Analyst
6 5 (11.11%) Change Manager
6 5 (11.11%) Service Manager
7 4 (8.89%) IT Manager
7 4 (8.89%) IT Services Manager
8 3 (6.67%) Delivery Manager
8 3 (6.67%) Developer
8 3 (6.67%) Incident Manager
8 3 (6.67%) ITSM Architect
8 3 (6.67%) Service Architect
8 3 (6.67%) Service Delivery Manager
8 3 (6.67%) ServiceNow Architect
9 2 (4.44%) Business Change Manager
9 2 (4.44%) Deskside Support
Libraries, Frameworks & Software Standards
1 2 (4.44%) AngularJS
1 2 (4.44%) CSS
1 2 (4.44%) HTML
1 2 (4.44%) Twitter Bootstrap
1 2 (4.44%) Web Services
2 1 (2.22%) REST
2 1 (2.22%) Software Packaging
Miscellaneous
1 6 (13.33%) Management Information System
2 4 (8.89%) Driving Licence
3 2 (4.44%) CMDB
3 2 (4.44%) iPhone
3 2 (4.44%) Legacy Systems
3 2 (4.44%) Onboarding
3 2 (4.44%) Video Conferencing
4 1 (2.22%) CCTV
4 1 (2.22%) Cyber Threat
4 1 (2.22%) Enterprise Software
4 1 (2.22%) Self-Motivation
Operating Systems
1 3 (6.67%) Android
1 3 (6.67%) Windows
2 2 (4.44%) Windows 10
3 1 (2.22%) Apple iOS
3 1 (2.22%) Mac OS
Processes & Methodologies
1 21 (46.67%) ITIL
2 17 (37.78%) Change Management
3 16 (35.56%) Problem-Solving
4 13 (28.89%) ITSM
5 10 (22.22%) Actionable Insight
5 10 (22.22%) Incident Management
5 10 (22.22%) Service Delivery
6 7 (15.56%) Continuous Improvement
6 7 (15.56%) Problem Management
7 6 (13.33%) Budget Management
7 6 (13.33%) Decision-Making
7 6 (13.33%) IT Strategy
7 6 (13.33%) Project Delivery
7 6 (13.33%) Quality Management
7 6 (13.33%) Requirements Gathering
7 6 (13.33%) Stakeholder Management
7 6 (13.33%) User Acceptance Testing
7 6 (13.33%) Workshop Facilitation
8 5 (11.11%) CRM
8 5 (11.11%) Project Management
Programming Languages
1 10 (22.22%) PowerShell
2 6 (13.33%) SQL
3 2 (4.44%) T-SQL
4 1 (2.22%) C#
4 1 (2.22%) JavaScript
Qualifications
1 7 (15.56%) Security Cleared
2 6 (13.33%) SC Cleared
3 5 (11.11%) Degree
4 2 (4.44%) ITIL Certification
5 1 (2.22%) Azure Certification
5 1 (2.22%) PMP
Quality Assurance & Compliance
1 6 (13.33%) QA
2 3 (6.67%) COBIT
3 1 (2.22%) ISO 9001
3 1 (2.22%) SLA
3 1 (2.22%) TickIT
System Software
1 10 (22.22%) Active Directory
Systems Management
1 8 (17.78%) Microsoft Intune
2 3 (6.67%) OpenView
3 1 (2.22%) SCCM
Vendors
1 13 (28.89%) Microsoft
2 5 (11.11%) ServiceNow
3 3 (6.67%) BMC
3 3 (6.67%) HP
3 3 (6.67%) Remedy
4 2 (4.44%) Polycom