Period
to 17 August 2018

The median annual salary for a 1st/2nd Line Support was £23,500 in advertised job vacancies in Guildford during the 6 months to 17 August 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

1st/2nd Line Support
Surrey > Guildford
6 months to
17 Aug 2018
Same period 2017 Same period 2016
Rank 88 86 99
Rank change year-on-year -2 +13 +13
Permanent jobs requiring a 1st/2nd Line Support 3 5 12
As % of all permanent IT jobs advertised in Guildford 0.36% 0.67% 1.06%
As % of the Job Titles category 0.37% 0.69% 1.08%
Number of salaries quoted 3 5 12
Guildford median annual salary £23,500 £23,500 £29,000
Median salary % change year-on-year - -18.97% +5.45%
10th Percentile £19,750 £18,200 £24,600
90th Percentile £46,850 £25,000 £38,750
Surrey median annual salary £23,750 £25,000 £25,000
% change year-on-year -5.00% - +4.17%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Guildford. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Guildford
Permanent vacancies in Guildford with a recognized job title 820 727 1,107
% of permanent IT jobs with a recognized job title 98.91% 97.98% 97.62%
Number of salaries quoted 682 674 823
Guildford median annual salary £45,000 £40,000 £45,000
Median salary % change year-on-year +12.50% -11.11% +8.43%
10th Percentile £25,750 £25,250 £27,500
90th Percentile £68,750 £61,175 £67,500
Surrey median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% -

1st/2nd Line Support
Job Vacancy Trend in Guildford

Job postings that featured 1st/2nd Line Support in the job title as a percentage of all IT jobs advertised in Guildford.

Job vacancy trend for 1st/2nd Line Support in Guildford

1st/2nd Line Support
Salary Trend in Guildford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st/2nd Line Support in Guildford.

Salary trend for 1st/2nd Line Support in Guildford

1st/2nd Line Support
Salary Histogram in Guildford

The salary distribution of IT jobs citing 1st/2nd Line Support in Guildford over the 6 months to 17 August 2018.

Salary histogram for 1st/2nd Line Support in Guildford

1st/2nd Line Support Skill Set
Top 20 Co-occurring IT Skills in Guildford

For the 6 months to 17 August 2018, 1st/2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Guildford region featuring 1st/2nd Line Support in the job title.

1 2 (66.67%) Windows
1 2 (66.67%) Microsoft
1 2 (66.67%) Active Directory
2 1 (33.33%) EMC
2 1 (33.33%) NetApp
2 1 (33.33%) Linux
2 1 (33.33%) MS Exchange
2 1 (33.33%) LAN
2 1 (33.33%) WAN
2 1 (33.33%) TCP/IP
2 1 (33.33%) ITIL
2 1 (33.33%) EMC NetWorker
2 1 (33.33%) SCCM
2 1 (33.33%) Veeam
2 1 (33.33%) Exchange Server 2010
2 1 (33.33%) Office 365
2 1 (33.33%) Exchange Server 2013
2 1 (33.33%) WebEx
2 1 (33.33%) Data Centre
2 1 (33.33%) Windows Server

1st/2nd Line Support Skill Set
Co-occurring IT Skills in Guildford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (33.33%) Exchange Server 2010
1 1 (33.33%) Exchange Server 2013
1 1 (33.33%) MS Exchange
Cloud Services
1 1 (33.33%) Office 365
Communications & Networking
1 1 (33.33%) LAN
1 1 (33.33%) TCP/IP
1 1 (33.33%) WAN
1 1 (33.33%) WebEx
Miscellaneous
1 1 (33.33%) Data Centre
Operating Systems
1 2 (66.67%) Windows
2 1 (33.33%) Linux
2 1 (33.33%) Windows Server
Processes & Methodologies
1 1 (33.33%) ITIL
System Software
1 2 (66.67%) Active Directory
Systems Management
1 1 (33.33%) EMC NetWorker
1 1 (33.33%) SCCM
Vendors
1 2 (66.67%) Microsoft
2 1 (33.33%) EMC
2 1 (33.33%) NetApp
2 1 (33.33%) Veeam