Period
to 20 November 2017

The table below looks at the prevalence of the term IVR in permanent job vacancies advertised in Hampshire. Included is a benchmarking guide to the salaries offered in vacancies that have cited IVR over the 6 months to 20 November 2017 with a comparison to the same period over the previous 2 years.

Interactive Voice Response (IVR)
South East > Hampshire
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 253 271 270
Rank change year-on-year +18 -1 +13
Permanent jobs citing IVR 5 5 11
As % of all permanent IT jobs advertised in Hampshire 0.079% 0.074% 0.15%
As % of the Miscellaneous category 0.22% 0.20% 0.41%
Number of salaries quoted 4 5 11
Hampshire median annual salary £59,500 £57,500 £37,500
Median salary % change year-on-year +3.48% +53.33% +70.45%
10th Percentile £54,275 £51,750 £29,500
90th Percentile £61,750 £58,750 £50,000
South East median annual salary £59,500 £45,000 £42,500
% change year-on-year +32.22% +5.88% +25.00%

IVR is in the Generic IT Skills category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Hampshire with a requirement for generic IT skills.

All Generic IT Skills
Hampshire
Permanent vacancies with a requirement for generic IT skills 2318 2462 2665
As % of all permanent IT jobs advertised in Hampshire 36.40% 36.35% 37.03%
Number of salaries quoted 1959 1990 2221
Hampshire median annual salary £42,000 £40,000 £41,500
Median salary % change year-on-year +5.00% -3.61% -
10th Percentile £25,000 £25,000 £23,000
90th Percentile £65,000 £60,000 £61,250
South East median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% +3.53%

IVR
Job Vacancy Trend in Hampshire

Job postings citing IVR as a percentage of all IT jobs advertised in Hampshire.

Job vacancy trend for IVR in Hampshire

IVR
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR in Hampshire.

Salary trend for IVR in Hampshire

IVR
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IVR within the Hampshire region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Havant +2 2 £56,000 +6.67%
IVR
South East

For the 6 months to 20 November 2017, IT jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hampshire region with a requirement for IVR.

1 5 (100.00%) Avaya
1 5 (100.00%) Genesys
1 5 (100.00%) Speech Recognition
2 3 (60.00%) SQL
3 2 (40.00%) Fault Analysis
3 2 (40.00%) Root Cause Analysis
4 1 (20.00%) Driving Licence
4 1 (20.00%) Telecoms

IVR
Co-occurring IT Skills in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 1 (20.00%) Telecoms
Job Titles
1 3 (60.00%) Telephony Specialist
2 2 (40.00%) Call Centre Engineer
2 2 (40.00%) Genesys Engineer
2 2 (40.00%) Voice Engineer
3 1 (20.00%) Avaya Specialist
3 1 (20.00%) Avaya Telephony Specialist
Miscellaneous
1 1 (20.00%) Driving Licence
Processes & Methodologies
1 5 (100.00%) Speech Recognition
2 2 (40.00%) Fault Analysis
2 2 (40.00%) Root Cause Analysis
Programming Languages
1 3 (60.00%) SQL
Vendors
1 5 (100.00%) Avaya
1 5 (100.00%) Genesys