Period
to 24 July 2017

The median annual salary for a 3rd Line Support was £39,000 in advertised job vacancies in Hemel Hempstead during the 6 months to 24 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support
Hertfordshire > Hemel Hempstead
6 months to
24 Jul 2017
Same period 2016 Same period 2015
Rank 59 53 78
Rank change year-on-year -6 +25 -30
Permanent jobs requiring a 3rd Line Support 6 16 8
As % of all permanent IT jobs advertised in Hemel Hempstead 1.39% 2.77% 1.16%
As % of the Job Titles category 1.41% 2.80% 1.22%
Number of salaries quoted 6 16 8
Hemel Hempstead median annual salary £39,000 £32,000 £35,000
Median salary % change year-on-year +21.88% -8.57% -9.09%
10th Percentile £35,875 £29,250 £23,500
90th Percentile £43,750 £48,750 £44,500
Hertfordshire median annual salary £45,000 £37,500 £37,500
% change year-on-year +20.00% - +9.17%

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Hemel Hempstead. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Hemel Hempstead
Permanent job vacancies with a job title containing a recognized job role 425 572 658
As % of all permanent IT job vacancies advertised in Hemel Hempstead 98.15% 98.96% 95.64%
Number of salaries quoted 397 477 582
Hemel Hempstead median annual salary £42,000 £42,500 £43,561
Median salary % change year-on-year -1.18% -2.44% -3.20%
10th Percentile £20,900 £23,225 £23,000
90th Percentile £68,750 £63,750 £62,500
Hertfordshire median annual salary £45,000 £45,000 £45,000

3rd Line Support
Job Vacancy Trend in Hemel Hempstead

Job postings that featured 3rd Line Support in the job title as a percentage of all IT jobs advertised in Hemel Hempstead.

Job vacancy trend for 3rd Line Support in Hemel Hempstead

3rd Line Support
Salary Trend in Hemel Hempstead

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support in Hemel Hempstead.

Salary trend for 3rd Line Support in Hemel Hempstead

3rd Line Support Skill Set
Top 30 Co-occurring IT Skills in Hemel Hempstead

For the 6 months to 24 July 2017, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hemel Hempstead region featuring 3rd Line Support in the job title.

1 5 (83.33%) Windows
1 5 (83.33%) Office 365
2 4 (66.67%) VMware Infrastructure
2 4 (66.67%) SCCM
2 4 (66.67%) MCSE
2 4 (66.67%) Microsoft
2 4 (66.67%) Active Directory
2 4 (66.67%) Microsoft Certification
2 4 (66.67%) VMware
3 3 (50.00%) MPLS
3 3 (50.00%) CCNA
3 3 (50.00%) LAN
3 3 (50.00%) WAN
3 3 (50.00%) ITIL
3 3 (50.00%) VLAN
3 3 (50.00%) Windows 7
3 3 (50.00%) Microsoft Azure
3 3 (50.00%) SaaS
3 3 (50.00%) Windows 10
3 3 (50.00%) IaaS
3 3 (50.00%) Cisco Certification
3 3 (50.00%) Windows Server
4 2 (33.33%) ThinApp
4 2 (33.33%) Windows Server 2008
4 2 (33.33%) Windows 8
4 2 (33.33%) Windows Server 2012
4 2 (33.33%) Fat Client
4 2 (33.33%) SCOM
4 2 (33.33%) SQL
4 2 (33.33%) Citrix

3rd Line Support Skill Set
Co-occurring IT Skills in Hemel Hempstead by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 5 (83.33%) Office 365
2 3 (50.00%) IaaS
2 3 (50.00%) Microsoft Azure
2 3 (50.00%) SaaS
Communications & Networking
1 3 (50.00%) LAN
1 3 (50.00%) MPLS
1 3 (50.00%) VLAN
1 3 (50.00%) WAN
2 2 (33.33%) TCP/IP
3 1 (16.67%) DHCP
3 1 (16.67%) DNS
Database & Business Intelligence
1 1 (16.67%) SQL Server
1 1 (16.67%) SQL Server 2008
1 1 (16.67%) SQL Server 2012
Miscellaneous
1 2 (33.33%) Fat Client
1 2 (33.33%) Thin Client
2 1 (16.67%) Data Centre
Operating Systems
1 5 (83.33%) Windows
2 3 (50.00%) Windows 10
2 3 (50.00%) Windows 7
2 3 (50.00%) Windows Server
3 2 (33.33%) Windows 8
3 2 (33.33%) Windows Server 2008
3 2 (33.33%) Windows Server 2012
Processes & Methodologies
1 3 (50.00%) ITIL
2 1 (16.67%) Change Management
Programming Languages
1 2 (33.33%) SQL
Qualifications
1 4 (66.67%) MCSE
1 4 (66.67%) Microsoft Certification
2 3 (50.00%) CCNA
2 3 (50.00%) Cisco Certification
3 2 (33.33%) VMware Certified Professional (VCP)
4 1 (16.67%) MCITP
4 1 (16.67%) MCP
4 1 (16.67%) MCSA
Quality Assurance & Compliance
1 2 (33.33%) SLA
System Software
1 4 (66.67%) Active Directory
1 4 (66.67%) VMware Infrastructure
2 1 (16.67%) VMware ESXi
Systems Management
1 4 (66.67%) SCCM
2 2 (33.33%) SCOM
2 2 (33.33%) ThinApp
2 2 (33.33%) ZENworks
Vendors
1 4 (66.67%) Microsoft
1 4 (66.67%) VMware
2 2 (33.33%) AppSense
2 2 (33.33%) Cisco
2 2 (33.33%) Citrix
2 2 (33.33%) Novell
3 1 (16.67%) IBM