Service Desk Analyst Jobs in Hemel Hempstead

Service Desk Analyst
Hertfordshire > Hemel Hempstead

The median Service Desk Analyst salary in Hemel Hempstead is £22,500 per year according to job vacancies posted during the 6 months to 19 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
19 Apr 2024
Same period 2023 Same period 2022
Rank 31 - 46
Rank change year-on-year - - -19
Permanent jobs requiring a Service Desk Analyst 7 0 1
As % of all permanent jobs advertised in Hemel Hempstead 3.14% - 0.43%
As % of the Job Titles category 3.35% - 0.43%
Number of salaries quoted 1 0 1
10th Percentile - - -
25th Percentile £21,250 - £19,625
Median annual salary (50th Percentile) £22,500 - £19,750
Median % change year-on-year - - -39.23%
75th Percentile £23,750 - £19,875
90th Percentile - - -
Hertfordshire median annual salary £26,500 £26,000 £25,000
% change year-on-year +1.92% +4.00% +13.64%

All Permanent IT Job Vacancies
Hemel Hempstead

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Hemel Hempstead. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Hemel Hempstead with a recognized job title 209 120 231
% of permanent jobs with a recognized job title 93.72% 69.36% 99.14%
Number of salaries quoted 166 63 131
10th Percentile - £26,250 £25,500
25th Percentile £25,809 £31,500 £41,133
Median annual salary (50th Percentile) £50,000 £40,000 £55,000
Median % change year-on-year +25.00% -27.27% +15.79%
75th Percentile £65,000 £53,125 £65,000
90th Percentile £68,750 £57,125 £68,750
Hertfordshire median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +5.00%

Service Desk Analyst
Job Vacancy Trend in Hemel Hempstead

Job postings that featured Service Desk Analyst in the job title as a proportion of all IT jobs advertised in Hemel Hempstead.

Job vacancy trend for Service Desk Analyst in Hemel Hempstead

Service Desk Analyst
Salary Trend in Hemel Hempstead

3-month moving average salary quoted in jobs citing Service Desk Analyst in Hemel Hempstead.

Salary trend for Service Desk Analyst in Hemel Hempstead

Service Desk Analyst Skill Set
Top 18 Co-occurring Skills and Capabilities in Hemel Hempstead

For the 6 months to 19 April 2024, Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Hemel Hempstead region featuring Service Desk Analyst in the job title.

1 7 (100.00%) ITIL
1 7 (100.00%) Windows
1 7 (100.00%) Microsoft
1 7 (100.00%) Active Directory
1 7 (100.00%) Social Skills
2 6 (85.71%) LAN
2 6 (85.71%) WAN
2 6 (85.71%) Statistics
2 6 (85.71%) Degree
2 6 (85.71%) Android
2 6 (85.71%) Root Cause Analysis
2 6 (85.71%) Microsoft 365
2 6 (85.71%) Analytical Skills
3 1 (14.29%) Windows 10
3 1 (14.29%) Problem-Solving
3 1 (14.29%) Microsoft Excel
3 1 (14.29%) Customer Service
3 1 (14.29%) ITIL Certification

Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in Hemel Hempstead by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (14.29%) Microsoft Excel
Cloud Services
1 6 (85.71%) Microsoft 365
Communications & Networking
1 6 (85.71%) LAN
1 6 (85.71%) WAN
General
1 7 (100.00%) Social Skills
2 6 (85.71%) Analytical Skills
Operating Systems
1 7 (100.00%) Windows
2 6 (85.71%) Android
3 1 (14.29%) Windows 10
Processes & Methodologies
1 7 (100.00%) ITIL
2 6 (85.71%) Root Cause Analysis
2 6 (85.71%) Statistics
3 1 (14.29%) Customer Service
3 1 (14.29%) Problem-Solving
Qualifications
1 6 (85.71%) Degree
2 1 (14.29%) ITIL Certification
System Software
1 7 (100.00%) Active Directory
Vendors
1 7 (100.00%) Microsoft