The median annual salary for a 3rd Line Support Analyst was £36,000 in advertised job vacancies in Hertfordshire during the 3 months to 26 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
26 Mar 2017
Same period 2016 Same period 2015
Third Line Support Analyst
East of England / Hertfordshire
Rank 135 155 160
Rank change year-on-year +20 +5  
Permanent jobs requiring a 3rd Line Support Analyst 5 3 1
As % of all permanent IT jobs advertised in Hertfordshire 0.23% 0.12% 0.043%
As % of the Job Titles category 0.24% 0.12% 0.044%
Number of salaries quoted 5 3 0
Median salary £36,000 £37,500 -
Median salary % change year-on-year -4.00% -  
UK excluding London median salary £32,250 £35,500 £34,000
% change year-on-year -9.15% +4.41%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Hertfordshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Hertfordshire
Permanent job vacancies with a job title containing a recognized job role 2087 2462 2263
As % of all permanent IT job vacancies advertised in Hertfordshire 96.22% 95.72% 96.71%
Number of salaries quoted 1755 2033 1812
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £25,000 £26,500 £26,000
10% offered a salary of more than £65,000 £65,000 £65,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

3rd Line Support Analyst
Job Vacancy Trend in Hertfordshire

The job posting trend of jobs advertised in Hertfordshire that featured 3rd Line Support Analyst in the job title.

Job vacancy trend for 3rd Line Support Analyst in Hertfordshire

3rd Line Support Analyst
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Analyst in Hertfordshire.

Salary trend for 3rd Line Support Analyst in Hertfordshire

3rd Line Support Analyst
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support Analyst within the Hertfordshire region over the 3 months to 26 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hemel Hempstead 0 3 £40,500 +8.00%
Hatfield - 2 £34,500 -
3rd Line Support Analyst
East of England

3rd Line Support Analyst Skill Set
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 26 March 2017, 3rd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region featuring 3rd Line Support Analyst in the job title.

1 7 (100.00%) Windows
1 7 (100.00%) VMware
1 7 (100.00%) VMware Infrastructure
2 5 (71.43%) Windows Server
2 5 (71.43%) SCCM
2 5 (71.43%) MS Excel
2 5 (71.43%) Microsoft
2 5 (71.43%) Active Directory
3 4 (57.14%) LAN
3 4 (57.14%) WAN
4 3 (42.86%) MCSE
4 3 (42.86%) Microsoft Certification
4 3 (42.86%) SCOM
4 3 (42.86%) Windows 7
4 3 (42.86%) VMware Certified Professional (VCP)
4 3 (42.86%) Windows Server 2012
4 3 (42.86%) Windows Server 2008
4 3 (42.86%) Office 365
5 2 (28.57%) Hyper-V
5 2 (28.57%) Windows 8
5 2 (28.57%) IaaS
5 2 (28.57%) Windows 10
5 2 (28.57%) Microsoft Azure
5 2 (28.57%) SaaS
5 2 (28.57%) VLAN
5 2 (28.57%) SAN
5 2 (28.57%) NetApp
5 2 (28.57%) Novell
5 2 (28.57%) Cisco Certification
5 2 (28.57%) ZENworks

3rd Line Support Analyst Skill Set
Top Related IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 5 (71.43%) MS Excel
Cloud Services
1 3 (42.86%) Office 365
2 2 (28.57%) IaaS
2 2 (28.57%) Microsoft Azure
2 2 (28.57%) SaaS
Communications & Networking
1 4 (57.14%) LAN
1 4 (57.14%) WAN
2 2 (28.57%) MPLS
2 2 (28.57%) SAN
2 2 (28.57%) TCP/IP
2 2 (28.57%) VLAN
3 1 (14.29%) DHCP
3 1 (14.29%) DNS
Database & Business Intelligence
1 1 (14.29%) SQL Server
1 1 (14.29%) SQL Server 2008
1 1 (14.29%) SQL Server 2012
Libraries, Frameworks & Software Standards
1 2 (28.57%) COM
Miscellaneous
1 1 (14.29%) Data Centre
1 1 (14.29%) Fat Client
1 1 (14.29%) Thin Client
Operating Systems
1 7 (100.00%) Windows
2 5 (71.43%) Windows Server
3 3 (42.86%) Windows 7
3 3 (42.86%) Windows Server 2008
3 3 (42.86%) Windows Server 2012
4 2 (28.57%) Windows 10
4 2 (28.57%) Windows 8
Processes & Methodologies
1 2 (28.57%) ITIL
2 1 (14.29%) Change Management
2 1 (14.29%) Disaster Recovery
2 1 (14.29%) Root Cause Analysis
Qualifications
1 3 (42.86%) MCSE
1 3 (42.86%) Microsoft Certification
1 3 (42.86%) VMware Certified Professional (VCP)
2 2 (28.57%) CCNA
2 2 (28.57%) Cisco Certification
3 1 (14.29%) MCITP
3 1 (14.29%) MCP
3 1 (14.29%) MCSA
System Software
1 7 (100.00%) VMware Infrastructure
2 5 (71.43%) Active Directory
3 2 (28.57%) Hyper-V
4 1 (14.29%) Virtual Desktop
4 1 (14.29%) VMware ESXi
Systems Management
1 5 (71.43%) SCCM
2 3 (42.86%) SCOM
3 2 (28.57%) ZENworks
4 1 (14.29%) ThinApp
Vendors
1 7 (100.00%) VMware
2 5 (71.43%) Microsoft
3 2 (28.57%) Cisco
3 2 (28.57%) EMC
3 2 (28.57%) NetApp
3 2 (28.57%) Novell
4 1 (14.29%) AppSense
4 1 (14.29%) Citrix
4 1 (14.29%) IBM