Period
to 23 November 2017

The median annual salary for a Help Desk Engineer was £24,000 in advertised job vacancies in Hertfordshire during the 6 months to 23 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Help Desk Engineer
East of England > Hertfordshire
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 189 202 211
Rank change year-on-year +13 +9 +17
Permanent jobs requiring a Help Desk Engineer 29 12 33
As % of all permanent IT jobs advertised in Hertfordshire 0.66% 0.27% 0.61%
As % of the Job Titles category 0.68% 0.28% 0.63%
Number of salaries quoted 26 12 29
Hertfordshire median annual salary £24,000 £23,000 £27,500
Median salary % change year-on-year +4.35% -16.36% +22.22%
10th Percentile £21,875 £23,000 £19,000
90th Percentile £26,500 £27,500 £37,500
East of England median annual salary £23,750 £23,000 £24,750
% change year-on-year +3.26% -7.07% +10.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Hertfordshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Hertfordshire
Permanent vacancies in Hertfordshire with a recognized job title 4259 4342 5202
% of permanent IT jobs with a recognized job title 96.71% 97.03% 96.76%
Number of salaries quoted 3613 3627 4284
Hertfordshire median annual salary £45,000 £47,500 £45,000
Median salary % change year-on-year -5.26% +5.56% -
10th Percentile £25,500 £25,500 £25,788
90th Percentile £70,000 £71,250 £70,000
East of England median annual salary £45,000 £45,000 £43,750
% change year-on-year - +2.86% +2.94%

Help Desk Engineer
Job Vacancy Trend in Hertfordshire

Job postings that featured Help Desk Engineer in the job title as a percentage of all IT jobs advertised in Hertfordshire.

Job vacancy trend for Help Desk Engineer in Hertfordshire

Help Desk Engineer
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Engineer in Hertfordshire.

Salary trend for Help Desk Engineer in Hertfordshire

Help Desk Engineer
Salary Histogram in Hertfordshire

The salary distribution of IT jobs citing Help Desk Engineer in Hertfordshire over the 6 months to 23 November 2017.

Salary histogram for Help Desk Engineer in Hertfordshire

Help Desk Engineer
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Engineer within the Hertfordshire region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
St Albans +9 12 £23,500 -30.88%
Stevenage - 3 £18,500 -
Hemel Hempstead - 2 £30,000 -
Watford - 1 - -
Help Desk Engineer
East of England

Help Desk Engineer Skill Set
Top 30 Co-occurring IT Skills in Hertfordshire

For the 6 months to 23 November 2017, Help Desk Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region featuring Help Desk Engineer in the job title.

1 26 (89.66%) Windows
2 23 (79.31%) Microsoft Office
3 20 (68.97%) Active Directory
4 18 (62.07%) Microsoft
5 15 (51.72%) Citrix
5 15 (51.72%) Windows Server
6 13 (44.83%) WAN
7 10 (34.48%) DHCP
8 9 (31.03%) Firewall
9 7 (24.14%) VMware
9 7 (24.14%) VMware Infrastructure
9 7 (24.14%) DNS
9 7 (24.14%) Cisco
9 7 (24.14%) Office 365
10 5 (17.24%) Mac OS
10 5 (17.24%) Hyper-V
10 5 (17.24%) XenApp
10 5 (17.24%) XenDesktop
10 5 (17.24%) Skype for Business
10 5 (17.24%) HP
10 5 (17.24%) Dell
10 5 (17.24%) TCP/IP
10 5 (17.24%) SQL
10 5 (17.24%) IIS
10 5 (17.24%) SharePoint
10 5 (17.24%) MS Exchange
10 5 (17.24%) LAN
10 5 (17.24%) Apple
10 5 (17.24%) Windows Server 2003
11 3 (10.34%) Windows 10

Help Desk Engineer Skill Set
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (17.24%) IIS
1 5 (17.24%) MS Exchange
1 5 (17.24%) SharePoint
1 5 (17.24%) Skype for Business
Applications
1 23 (79.31%) Microsoft Office
Cloud Services
1 7 (24.14%) Office 365
Communications & Networking
1 13 (44.83%) WAN
2 10 (34.48%) DHCP
3 9 (31.03%) Firewall
4 7 (24.14%) DNS
5 5 (17.24%) LAN
5 5 (17.24%) TCP/IP
6 2 (6.90%) VoIP
Libraries, Frameworks & Software Standards
1 1 (3.45%) Web Services
Operating Systems
1 26 (89.66%) Windows
2 15 (51.72%) Windows Server
3 5 (17.24%) Mac OS
3 5 (17.24%) Windows Server 2003
4 3 (10.34%) Windows 10
5 2 (6.90%) Windows Server 2008
5 2 (6.90%) Windows Server 2012
Processes & Methodologies
1 1 (3.45%) Agile Software Development
Programming Languages
1 5 (17.24%) SQL
Quality Assurance & Compliance
1 2 (6.90%) SLA
System Software
1 20 (68.97%) Active Directory
2 7 (24.14%) VMware Infrastructure
3 5 (17.24%) Hyper-V
3 5 (17.24%) XenApp
3 5 (17.24%) XenDesktop
Vendors
1 18 (62.07%) Microsoft
2 15 (51.72%) Citrix
3 7 (24.14%) Cisco
3 7 (24.14%) VMware
4 5 (17.24%) Apple
4 5 (17.24%) Dell
4 5 (17.24%) HP