The median annual salary for a Service Desk Analyst was - in advertised job vacancies in Horsham during the 3 months to 22 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Desk Analyst
West Sussex / Horsham
3 months to
22 Jun 2017
Same period 2016 Same period 2015
Rank - 32 39
Permanent jobs requiring a Service Desk Analyst 0 6 5
As % of all permanent IT jobs advertised in Horsham - 3.73% 2.65%
As % of the Job Titles category - 3.73% 2.65%
Number of salaries quoted 0 6 1
Median salary - £20,000 £24,000
Median salary % change year-on-year - -16.66%  
UK excluding London median salary £22,500 £21,500 £22,000
% change year-on-year +4.65% -2.27%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Horsham. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Horsham
Permanent job vacancies with a job title containing a recognized job role 140 161 189
As % of all permanent IT job vacancies advertised in Horsham 96.55% 100.00% 100.00%
Number of salaries quoted 133 154 157
Median salary £37,500 £32,000 £40,000
Median salary % change year-on-year +17.18% -20.00%  
90% offered a salary of more than £27,500 £21,000 £25,000
10% offered a salary of more than £50,000 £50,000 £50,000
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year +3.65% +2.50%  

Service Desk Analyst
Job Vacancy Trend in Horsham

The job posting trend of jobs advertised in Horsham that featured Service Desk Analyst in the job title.

Job vacancy trend for Service Desk Analyst in Horsham

Service Desk Analyst
Salary Trend in Horsham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst in Horsham.

Salary trend for Service Desk Analyst in Horsham

Service Desk Analyst Skill Set
Top 11 Co-occurring IT Skills in Horsham

For the 6 months to 22 June 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Horsham region featuring Service Desk Analyst in the job title.

1 5 (100.00%) Active Directory
2 4 (80.00%) Windows
3 3 (60.00%) MS Exchange
3 3 (60.00%) Cisco
3 3 (60.00%) Mitel
3 3 (60.00%) Skype for Business
3 3 (60.00%) Skype
3 3 (60.00%) Windows Server
4 1 (20.00%) Microsoft Office
4 1 (20.00%) ITIL
4 1 (20.00%) Service Delivery

Service Desk Analyst Skill Set
Co-occurring IT Skills in Horsham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (60.00%) MS Exchange
1 3 (60.00%) Skype for Business
Applications
1 1 (20.00%) Microsoft Office
Communications & Networking
1 3 (60.00%) Skype
Operating Systems
1 4 (80.00%) Windows
2 3 (60.00%) Windows Server
Processes & Methodologies
1 1 (20.00%) ITIL
1 1 (20.00%) Service Delivery
System Software
1 5 (100.00%) Active Directory
Vendors
1 3 (60.00%) Cisco
1 3 (60.00%) Mitel