Period
to 18 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Ipswich with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 18 November 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
Suffolk > Ipswich
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 46 58 60
Rank change year-on-year +12 +2 +1
Permanent jobs citing SLA 13 7 17
As % of all permanent IT jobs advertised in Ipswich 3.44% 1.26% 2.49%
As % of the Quality Assurance & Compliance category 14.61% 9.21% 20.00%
Number of salaries quoted 11 5 15
Ipswich median annual salary £40,000 £25,000 £27,500
Median salary % change year-on-year +60.00% -9.09% -18.52%
10th Percentile £17,250 £17,200 £26,250
90th Percentile £53,750 £35,500 £46,750
Suffolk median annual salary £26,250 £24,000 £33,750
% change year-on-year +9.38% -28.89% +12.50%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Ipswich with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Ipswich
Permanent vacancies with a requirement for quality assurance or compliance skills 89 76 85
As % of all permanent IT jobs advertised in Ipswich 23.54% 13.67% 12.43%
Number of salaries quoted 83 64 74
Ipswich median annual salary £45,000 £35,000 £39,500
Median salary % change year-on-year +28.57% -11.39% +16.18%
10th Percentile £27,750 £24,250 £26,250
90th Percentile £60,000 £55,250 £50,700
Suffolk median annual salary £40,000 £34,000 £39,000
% change year-on-year +17.65% -12.82% +11.43%

SLA
Job Vacancy Trend in Ipswich

Job postings citing SLA as a percentage of all IT jobs advertised in Ipswich.

Job vacancy trend for SLA in Ipswich

SLA
Salary Trend in Ipswich

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Ipswich.

Salary trend for SLA in Ipswich

SLA
Salary Histogram in Ipswich

The salary distribution of IT jobs citing SLA in Ipswich over the 6 months to 18 November 2017.

Salary histogram for SLA in Ipswich

For the 6 months to 18 November 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Ipswich region with a requirement for SLA.

1 9 (69.23%) ITIL
1 9 (69.23%) Microsoft
2 7 (53.85%) Service Delivery
3 5 (38.46%) Service Management
3 5 (38.46%) Active Directory
3 5 (38.46%) Windows
3 5 (38.46%) SQL
4 4 (30.77%) PRINCE2
4 4 (30.77%) CRM
4 4 (30.77%) Degree
4 4 (30.77%) PRINCE2 Practitioner
4 4 (30.77%) Continuous Improvement
4 4 (30.77%) Process Improvement
4 4 (30.77%) Computer Science Degree
5 3 (23.08%) Network Monitoring
5 3 (23.08%) Contingency Planning
5 3 (23.08%) Change Control
5 3 (23.08%) Business Process Improvement
5 3 (23.08%) Computer Science
5 3 (23.08%) QA
5 3 (23.08%) VLAN
5 3 (23.08%) Project Planning
5 3 (23.08%) Release Management
5 3 (23.08%) Agile Software Development
5 3 (23.08%) Retail
5 3 (23.08%) Dynamics NAV
5 3 (23.08%) Dynamics CRM
5 3 (23.08%) Change Management
5 3 (23.08%) Finance
5 3 (23.08%) Scrum

SLA
Co-occurring IT Skills in Ipswich by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (7.69%) MS Exchange
Applications
1 2 (15.38%) Microsoft Office
Business Applications
1 3 (23.08%) Dynamics CRM
1 3 (23.08%) Dynamics NAV
Cloud Services
1 2 (15.38%) Office 365
2 1 (7.69%) Amazon AWS
2 1 (7.69%) Microsoft Azure
Communications & Networking
1 3 (23.08%) DHCP
1 3 (23.08%) DNS
1 3 (23.08%) TCP/IP
1 3 (23.08%) VLAN
2 1 (7.69%) Firewall
2 1 (7.69%) LAN
2 1 (7.69%) SAN
2 1 (7.69%) VoIP
2 1 (7.69%) VPN
2 1 (7.69%) WAN
Database & Business Intelligence
1 2 (15.38%) Data Warehouse
1 2 (15.38%) SQL Server
2 1 (7.69%) Oracle Database
2 1 (7.69%) SQL Server Integration Services
2 1 (7.69%) SQL Server Reporting Services
General
1 3 (23.08%) Finance
1 3 (23.08%) Retail
2 1 (7.69%) Billing
2 1 (7.69%) Games
Job Titles
1 4 (30.77%) IT Support
2 3 (23.08%) 1st Line Support
2 3 (23.08%) 1st Line Support Technician
2 3 (23.08%) IT Support Technician
2 3 (23.08%) IT Technician
2 3 (23.08%) Project Manager
2 3 (23.08%) Support Technician
2 3 (23.08%) Systems Engineer
3 2 (15.38%) Analyst
3 2 (15.38%) Support Analyst
3 2 (15.38%) Team Leader
4 1 (7.69%) Applications Support
4 1 (7.69%) Applications Support Analyst
4 1 (7.69%) IT Analyst
4 1 (7.69%) IT Support Analyst
4 1 (7.69%) Operations Team Leader
4 1 (7.69%) Senior Project Manager
4 1 (7.69%) Service Desk Team Leader
4 1 (7.69%) Smart Metering Project Manager
4 1 (7.69%) SQL Support Analyst
Miscellaneous
1 3 (23.08%) Computer Science
1 3 (23.08%) PMI
2 1 (7.69%) Management Information System
2 1 (7.69%) Smart Meter
Operating Systems
1 5 (38.46%) Windows
2 1 (7.69%) Linux
2 1 (7.69%) Windows Server
Processes & Methodologies
1 9 (69.23%) ITIL
2 7 (53.85%) Service Delivery
3 5 (38.46%) Service Management
4 4 (30.77%) Continuous Improvement
4 4 (30.77%) CRM
4 4 (30.77%) PRINCE2
4 4 (30.77%) Process Improvement
5 3 (23.08%) Agile Software Development
5 3 (23.08%) Business Continuity
5 3 (23.08%) Business Intelligence
5 3 (23.08%) Business Process Improvement
5 3 (23.08%) Change Control
5 3 (23.08%) Change Management
5 3 (23.08%) Contingency Planning
5 3 (23.08%) ERP
5 3 (23.08%) Network Monitoring
5 3 (23.08%) Project Management
5 3 (23.08%) Project Planning
5 3 (23.08%) Release Management
5 3 (23.08%) Scrum
Programming Languages
1 5 (38.46%) SQL
2 3 (23.08%) T-SQL
Qualifications
1 4 (30.77%) Computer Science Degree
1 4 (30.77%) Degree
1 4 (30.77%) PRINCE2 Practitioner
2 3 (23.08%) PMI Certification
3 1 (7.69%) MCSE
3 1 (7.69%) Microsoft Certification
Quality Assurance & Compliance
1 3 (23.08%) QA
System Software
1 5 (38.46%) Active Directory
2 2 (15.38%) VMware Infrastructure
3 1 (7.69%) Hyper-V
Systems Management
1 1 (7.69%) SCCM
1 1 (7.69%) Systems Management Server (SMS)
Vendors
1 9 (69.23%) Microsoft
2 2 (15.38%) VMware
3 1 (7.69%) Oracle