Period
to 22 November 2017

The median annual salary for a Technical Support Analyst was £27,500 in advertised job vacancies in Kent during the 6 months to 22 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support Analyst
South East > Kent
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 90 121 145
Rank change year-on-year +31 +24 +3
Permanent jobs requiring a Technical Support Analyst 20 8 4
As % of all permanent IT jobs advertised in Kent 1.51% 0.46% 0.18%
As % of the Job Titles category 1.54% 0.47% 0.19%
Number of salaries quoted 18 3 4
Kent median annual salary £27,500 £22,500 £50,000
Median salary % change year-on-year +22.22% -55.00% +108.33%
South East median annual salary £27,500 £25,000 £27,000
% change year-on-year +10.00% -7.41% -15.63%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Kent. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Kent
Permanent vacancies in Kent with a recognized job title 1298 1693 2128
% of permanent IT jobs with a recognized job title 97.96% 98.20% 97.79%
Number of salaries quoted 1095 1495 1903
Kent median annual salary £42,500 £40,500 £40,000
Median salary % change year-on-year +4.94% +1.25% -2.44%
10th Percentile £24,000 £23,000 £23,025
90th Percentile £62,500 £62,500 £57,500
South East median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% +3.53%

Technical Support Analyst
Job Vacancy Trend in Kent

Job postings that featured Technical Support Analyst in the job title as a percentage of all IT jobs advertised in Kent.

Job vacancy trend for Technical Support Analyst in Kent

Technical Support Analyst
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst in Kent.

Salary trend for Technical Support Analyst in Kent

Technical Support Analyst
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Analyst within the Kent region over the 6 months to 22 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Dover - 2 - -
Technical Support Analyst
South East

Technical Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Kent

For the 6 months to 22 November 2017, Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Kent region featuring Technical Support Analyst in the job title.

1 19 (95.00%) Microsoft
2 18 (90.00%) Finance
3 17 (85.00%) Microsoft PowerPoint
3 17 (85.00%) Microsoft Excel
3 17 (85.00%) MS Visio
3 17 (85.00%) SQL
4 16 (80.00%) Degree
4 16 (80.00%) Mathematics
4 16 (80.00%) Computer Science
4 16 (80.00%) Process Improvement
5 2 (10.00%) Microsoft Office
5 2 (10.00%) Change Management
5 2 (10.00%) Risk Management
5 2 (10.00%) MS Exchange
5 2 (10.00%) DHCP
5 2 (10.00%) TCP/IP
5 2 (10.00%) DNS
5 2 (10.00%) Cisco
5 2 (10.00%) Active Directory
5 2 (10.00%) Sophos
5 2 (10.00%) FirePass
5 2 (10.00%) SCCM
5 2 (10.00%) Android
5 2 (10.00%) iPhone
5 2 (10.00%) Windows
5 2 (10.00%) Retail
5 2 (10.00%) Office 365
5 2 (10.00%) Windows Server
5 2 (10.00%) NAS
5 2 (10.00%) Windows 7

Technical Support Analyst Skill Set
Co-occurring IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (10.00%) Exchange Server 2010
1 2 (10.00%) MS Exchange
Applications
1 17 (85.00%) Microsoft Excel
1 17 (85.00%) Microsoft PowerPoint
1 17 (85.00%) MS Visio
2 2 (10.00%) Microsoft Office
Cloud Services
1 2 (10.00%) Office 365
Communications & Networking
1 2 (10.00%) DHCP
1 2 (10.00%) DNS
1 2 (10.00%) FirePass
1 2 (10.00%) NAS
1 2 (10.00%) Remote Desktop
1 2 (10.00%) TCP/IP
General
1 18 (90.00%) Finance
2 2 (10.00%) Retail
Libraries, Frameworks & Software Standards
1 1 (5.00%) XML
Miscellaneous
1 16 (80.00%) Computer Science
2 2 (10.00%) iPhone
Operating Systems
1 2 (10.00%) Android
1 2 (10.00%) Windows
1 2 (10.00%) Windows 10
1 2 (10.00%) Windows 7
1 2 (10.00%) Windows 8
1 2 (10.00%) Windows Server
Processes & Methodologies
1 16 (80.00%) Mathematics
1 16 (80.00%) Process Improvement
2 2 (10.00%) Change Management
2 2 (10.00%) Mobile Device Management
2 2 (10.00%) Patch Management
2 2 (10.00%) Risk Management
2 2 (10.00%) Software Deployment
2 2 (10.00%) Stakeholder Engagement
3 1 (5.00%) Collaborative Working
3 1 (5.00%) Stakeholder Management
Programming Languages
1 17 (85.00%) SQL
Qualifications
1 16 (80.00%) Degree
System Software
1 2 (10.00%) Active Directory
Systems Management
1 2 (10.00%) SCCM
Vendors
1 19 (95.00%) Microsoft
2 2 (10.00%) Cisco
2 2 (10.00%) Sophos