2nd Line Support Technician Job Trends in Leeds

Second Line Support Technician
West Yorkshire > Leeds

The median Second Line Support Technician salary in Leeds is £32,000 per year, according to job vacancies posted during the 6 months leading to 12 November 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
12 Nov 2025
Same period 2024 Same period 2023
Rank 89 95 108
Rank change year-on-year +6 +13 -
Permanent jobs requiring a 2nd Line Support Technician 4 1 8
As % of all permanent jobs in Leeds 0.36% 0.071% 0.55%
As % of the Job Titles category 0.38% 0.074% 0.56%
Number of salaries quoted 4 1 8
10th Percentile - - -
25th Percentile - £26,708 £26,196
Median annual salary (50th Percentile) £32,000 £27,674 £27,107
Median % change year-on-year +15.63% +2.09% -
75th Percentile - £28,639 £29,494
90th Percentile - - £33,922
West Yorkshire median annual salary £32,000 £27,674 £27,107
% change year-on-year +15.63% +2.09% -

All Permanent IT Job Vacancies
Leeds

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Leeds. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Leeds with a recognized job title 1,058 1,352 1,422
% of permanent jobs with a recognized job title 94.04% 96.30% 97.80%
Number of salaries quoted 715 819 1,023
10th Percentile £28,500 £31,250 £31,000
25th Percentile £40,000 £45,000 £42,500
Median annual salary (50th Percentile) £60,000 £55,000 £56,500
Median % change year-on-year +9.09% -2.65% +2.73%
75th Percentile £73,750 £70,000 £73,750
90th Percentile £85,000 £85,000 £86,250
West Yorkshire median annual salary £55,000 £55,000 £55,000
% change year-on-year - - +0.22%

2nd Line Support Technician
Job Vacancy Trend in Leeds

Historical trend showing the proportion of permanent IT job postings featuring '2nd Line Support Technician' in the job title relative to all permanent IT jobs advertised in Leeds.

2nd Line Support Technician job vacancy trend in Leeds

2nd Line Support Technician
Salary Trend in Leeds

Salary distribution trend for 2nd Line Support Technician job vacancies in Leeds.

Salary distribution trend for 2nd Line Support Technician job vacancies in Leeds

2nd Line Support Technician Skill Set
Top 22 Co-Occurring Skills & Capabilities in Leeds

For the 6 months to 12 November 2025, 2nd Line Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Leeds region featuring 2nd Line Support Technician in the job title.

1 4 (100.00%) Active Directory
1 4 (100.00%) Adobe
1 4 (100.00%) Azure
1 4 (100.00%) Data Security
1 4 (100.00%) Degree
1 4 (100.00%) DHCP
1 4 (100.00%) DNS
1 4 (100.00%) Entra ID
1 4 (100.00%) Firewall
1 4 (100.00%) Hyper-V
1 4 (100.00%) ITIL
1 4 (100.00%) ITIL Certification
1 4 (100.00%) Mentoring
1 4 (100.00%) Microsoft
1 4 (100.00%) Microsoft Office
1 4 (100.00%) Network Security
1 4 (100.00%) Problem-Solving
1 4 (100.00%) Project Delivery
1 4 (100.00%) TCP/IP
1 4 (100.00%) VMware
1 4 (100.00%) VMware Infrastructure
1 4 (100.00%) VPN

2nd Line Support Technician Skill Set
Co-Occurring Skills & Capabilities in Leeds by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 4 (100.00%) Microsoft Office
Cloud Services
1 4 (100.00%) Azure
1 4 (100.00%) Entra ID
Communications & Networking
1 4 (100.00%) DHCP
1 4 (100.00%) DNS
1 4 (100.00%) Firewall
1 4 (100.00%) Network Security
1 4 (100.00%) TCP/IP
1 4 (100.00%) VPN
Miscellaneous
1 4 (100.00%) Data Centre
1 4 (100.00%) Driving Licence
1 4 (100.00%) Management Information System
Processes & Methodologies
1 4 (100.00%) Data Security
1 4 (100.00%) ITIL
1 4 (100.00%) Mentoring
1 4 (100.00%) Problem-Solving
1 4 (100.00%) Project Delivery
Qualifications
1 4 (100.00%) Degree
1 4 (100.00%) ITIL Certification
System Software
1 4 (100.00%) Active Directory
1 4 (100.00%) Hyper-V
1 4 (100.00%) VMware Infrastructure
Vendors
1 4 (100.00%) Adobe
1 4 (100.00%) Microsoft
1 4 (100.00%) VMware