2nd Line Support Jobs in Leeds

Second Line Support
West Yorkshire > Leeds

The median Second Line Support salary in Leeds is £32,500 per year according to job vacancies posted during the 6 months to 19 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
19 Apr 2024
Same period 2023 Same period 2022
Rank 122 162 186
Rank change year-on-year +40 +24 -54
Permanent jobs requiring a 2nd Line Support 14 24 13
As % of all permanent jobs advertised in Leeds 0.62% 0.78% 0.35%
As % of the Job Titles category 0.64% 0.82% 0.35%
Number of salaries quoted 14 23 13
10th Percentile £29,000 £25,196 -
25th Percentile £29,750 £27,000 £25,000
Median annual salary (50th Percentile) £32,500 £32,500 £27,500
Median % change year-on-year - +18.18% +3.77%
75th Percentile £33,750 £34,308 £31,000
90th Percentile £35,675 £40,110 £33,200
West Yorkshire median annual salary £30,500 £30,000 £26,500
% change year-on-year +1.67% +13.21% +1.92%

All Permanent IT Job Vacancies
Leeds

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Leeds. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Leeds with a recognized job title 2,174 2,940 3,665
% of permanent jobs with a recognized job title 95.90% 95.18% 97.58%
Number of salaries quoted 1,558 1,766 2,560
10th Percentile £31,250 £32,000 £32,500
25th Percentile £40,000 £41,250 £42,500
Median annual salary (50th Percentile) £52,500 £55,000 £55,000
Median % change year-on-year -4.55% - +10.00%
75th Percentile £70,000 £75,000 £70,000
90th Percentile £84,964 £86,250 £85,000
West Yorkshire median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +6.06%

2nd Line Support
Job Vacancy Trend in Leeds

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Leeds.

Job vacancy trend for 2nd Line Support in Leeds

2nd Line Support
Salary Trend in Leeds

3-month moving average salary quoted in jobs citing 2nd Line Support in Leeds.

Salary trend for 2nd Line Support in Leeds

2nd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Leeds

For the 6 months to 19 April 2024, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Leeds region featuring 2nd Line Support in the job title.

1 10 (71.43%) Active Directory
2 9 (64.29%) Windows
3 8 (57.14%) Azure
4 7 (50.00%) Microsoft
5 6 (42.86%) Hyper-V
5 6 (42.86%) VMware ESXi
5 6 (42.86%) Microsoft 365
5 6 (42.86%) Windows Server
5 6 (42.86%) Social Skills
6 5 (35.71%) Mac OS
6 5 (35.71%) Customer Service
7 4 (28.57%) Unix
7 4 (28.57%) DHCP
7 4 (28.57%) DNS
8 3 (21.43%) SAN
8 3 (21.43%) Firewall
8 3 (21.43%) ITSM
8 3 (21.43%) SQL Server
8 3 (21.43%) Microsoft Office
8 3 (21.43%) Citrix
8 3 (21.43%) NAS
8 3 (21.43%) Windows 10
9 2 (14.29%) GCP
9 2 (14.29%) Public Cloud
9 2 (14.29%) Active Listening
9 2 (14.29%) AWS
9 2 (14.29%) Continuous Improvement
9 2 (14.29%) Data Management
9 2 (14.29%) Internet
9 2 (14.29%) Linux

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (14.29%) Microsoft Exchange
Applications
1 3 (21.43%) Microsoft Office
Cloud Services
1 8 (57.14%) Azure
2 6 (42.86%) Microsoft 365
3 2 (14.29%) AWS
3 2 (14.29%) GCP
4 1 (7.14%) Entra ID
Communications & Networking
1 4 (28.57%) DHCP
1 4 (28.57%) DNS
2 3 (21.43%) Firewall
2 3 (21.43%) NAS
2 3 (21.43%) SAN
3 2 (14.29%) Internet
4 1 (7.14%) Intranet
Database & Business Intelligence
1 3 (21.43%) SQL Server
General
1 6 (42.86%) Social Skills
2 2 (14.29%) Finance
2 2 (14.29%) Law
2 2 (14.29%) Legal
Miscellaneous
1 2 (14.29%) Public Cloud
2 1 (7.14%) Blackberry
2 1 (7.14%) iPhone
2 1 (7.14%) New Media
Operating Systems
1 9 (64.29%) Windows
2 6 (42.86%) Windows Server
3 5 (35.71%) Mac OS
4 4 (28.57%) Unix
5 3 (21.43%) Windows 10
6 2 (14.29%) Linux
7 1 (7.14%) Apple iOS
Processes & Methodologies
1 5 (35.71%) Customer Service
2 3 (21.43%) ITSM
3 2 (14.29%) Active Listening
3 2 (14.29%) Continuous Improvement
3 2 (14.29%) Data Management
3 2 (14.29%) Problem-Solving
3 2 (14.29%) Technical Leadership
4 1 (7.14%) Antivirus Management
4 1 (7.14%) Asset Management
4 1 (7.14%) Customer Experience
4 1 (7.14%) Customer-Centricity
4 1 (7.14%) Digital Transformation Strategy
4 1 (7.14%) ITIL
4 1 (7.14%) Server Management
4 1 (7.14%) Service Delivery
4 1 (7.14%) Service Management
4 1 (7.14%) Storage Management
Qualifications
1 1 (7.14%) Degree
1 1 (7.14%) Microsoft Certification
Quality Assurance & Compliance
1 1 (7.14%) SLA
System Software
1 10 (71.43%) Active Directory
2 6 (42.86%) Hyper-V
2 6 (42.86%) VMware ESXi
Systems Management
1 1 (7.14%) Microsoft Intune
Vendors
1 7 (50.00%) Microsoft
2 3 (21.43%) Citrix
3 2 (14.29%) VMware
4 1 (7.14%) Cisco
4 1 (7.14%) ESET
4 1 (7.14%) Sophos