Service Desk Analyst Jobs in Leeds

Service Desk Analyst
West Yorkshire > Leeds

The median Service Desk Analyst salary in Leeds is £27,674 per year according to job vacancies posted during the 6 months to 23 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
23 Apr 2024
Same period 2023 Same period 2022
Rank 122 172 163
Rank change year-on-year +50 -9 -26
Permanent jobs requiring a Service Desk Analyst 10 10 39
As % of all permanent jobs advertised in Leeds 0.44% 0.33% 1.04%
As % of the Job Titles category 0.46% 0.34% 1.06%
Number of salaries quoted 5 10 18
10th Percentile £26,252 £20,500 £21,775
25th Percentile £26,255 £22,500 -
Median annual salary (50th Percentile) £27,674 £23,100 £24,000
Median % change year-on-year +19.80% -3.75% -
75th Percentile £31,000 £25,938 £28,063
90th Percentile - £27,900 £28,750
West Yorkshire median annual salary £26,500 £23,000 £24,000
% change year-on-year +15.22% -4.17% +4.35%

All Permanent IT Job Vacancies
Leeds

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Leeds. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Leeds with a recognized job title 2,179 2,910 3,674
% of permanent jobs with a recognized job title 95.91% 95.16% 97.53%
Number of salaries quoted 1,560 1,742 2,561
10th Percentile £31,250 £31,550 £32,500
25th Percentile £40,000 £41,250 £42,500
Median annual salary (50th Percentile) £52,500 £55,000 £55,000
Median % change year-on-year -4.55% - +10.00%
75th Percentile £70,000 £74,719 £70,000
90th Percentile £84,964 £86,250 £85,000
West Yorkshire median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +6.06%

Service Desk Analyst
Job Vacancy Trend in Leeds

Job postings that featured Service Desk Analyst in the job title as a proportion of all IT jobs advertised in Leeds.

Job vacancy trend for Service Desk Analyst in Leeds

Service Desk Analyst
Salary Trend in Leeds

3-month moving average salary quoted in jobs citing Service Desk Analyst in Leeds.

Salary trend for Service Desk Analyst in Leeds

Service Desk Analyst Skill Set
Top 19 Co-occurring Skills and Capabilities in Leeds

For the 6 months to 23 April 2024, Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Leeds region featuring Service Desk Analyst in the job title.

1 6 (60.00%) Microsoft
1 6 (60.00%) Finance
2 5 (50.00%) Social Skills
3 4 (40.00%) ServiceNow
3 4 (40.00%) Continuous Improvement
4 3 (30.00%) Customer Service
5 2 (20.00%) Customer Experience
5 2 (20.00%) Chatbot
5 2 (20.00%) Digital Transformation Strategy
5 2 (20.00%) Active Listening
5 2 (20.00%) Conversational UI
5 2 (20.00%) Microsoft 365
5 2 (20.00%) ITSM
5 2 (20.00%) Microsoft Exchange
5 2 (20.00%) Law
5 2 (20.00%) Legal
5 2 (20.00%) Active Directory
5 2 (20.00%) Citrix
6 1 (10.00%) Stakeholder Management

Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (20.00%) Microsoft Exchange
Applications
1 2 (20.00%) Chatbot
Cloud Services
1 2 (20.00%) Microsoft 365
General
1 6 (60.00%) Finance
2 5 (50.00%) Social Skills
3 2 (20.00%) Law
3 2 (20.00%) Legal
Processes & Methodologies
1 4 (40.00%) Continuous Improvement
2 3 (30.00%) Customer Service
3 2 (20.00%) Active Listening
3 2 (20.00%) Conversational UI
3 2 (20.00%) Customer Experience
3 2 (20.00%) Digital Transformation Strategy
3 2 (20.00%) ITSM
4 1 (10.00%) Stakeholder Management
System Software
1 2 (20.00%) Active Directory
Vendors
1 6 (60.00%) Microsoft
2 4 (40.00%) ServiceNow
3 2 (20.00%) Citrix