Period
to 12 December 2017

The following table provides summary statistics for permanent job vacancies advertised in Leicester with a requirement for Service Desk Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Desk Management over the 6 months to 12 December 2017 with a comparison to the same period in the previous 2 years.

Service Desk Management
Leicestershire > Leicester
6 months to
12 Dec 2017
Same period 2016 Same period 2015
Rank 68 89 -
Rank change year-on-year +21 - -
Permanent jobs citing Service Desk Management 4 4 0
As % of all permanent IT jobs advertised in Leicester 0.67% 0.47% -
As % of the Processes & Methodologies category 0.75% 0.54% -
Number of salaries quoted 4 4 0
Leicester median annual salary £30,000 £66,250 -
Median salary % change year-on-year -54.72% - -
Leicestershire median annual salary £30,000 £66,250 -
% change year-on-year -54.72% - -

Service Desk Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Leicester with a requirement for process or methodology skills.

All Process and Methodology Skills
Leicester
Permanent vacancies with a requirement for process or methodology skills 530 745 737
As % of all permanent IT jobs advertised in Leicester 89.23% 88.37% 89.01%
Number of salaries quoted 481 693 619
Leicester median annual salary £38,000 £42,000 £40,000
Median salary % change year-on-year -9.52% +5.00% -
10th Percentile £26,250 £26,250 £22,200
90th Percentile £56,250 £53,750 £60,000
Leicestershire median annual salary £37,500 £42,500 £40,000
% change year-on-year -11.76% +6.25% -

Service Desk Management
Job Vacancy Trend in Leicester

Job postings citing Service Desk Management as a percentage of all IT jobs advertised in Leicester.

Job vacancy trend for Service Desk Management in Leicester

Service Desk Management
Salary Trend in Leicester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Management in Leicester.

Salary trend for Service Desk Management in Leicester

For the 6 months to 12 December 2017, IT jobs citing Service Desk Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Leicester region with a requirement for Service Desk Management.

1 3 (75.00%) Statistics
2 2 (50.00%) PCI DSS
2 2 (50.00%) SolarWinds
2 2 (50.00%) vSphere
2 2 (50.00%) VMware
2 2 (50.00%) SQL Server
2 2 (50.00%) ITIL
2 2 (50.00%) Windows
2 2 (50.00%) CRM
2 2 (50.00%) LAN
2 2 (50.00%) WAN
2 2 (50.00%) SLA
2 2 (50.00%) Windows Server
2 2 (50.00%) Customer-Centric Approach
2 2 (50.00%) Customer-Centricity
3 1 (25.00%) Finance
3 1 (25.00%) Advertising
3 1 (25.00%) People Management

Service Desk Management
Co-occurring IT Skills in Leicester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 2 (50.00%) LAN
1 2 (50.00%) WAN
Database & Business Intelligence
1 2 (50.00%) SQL Server
General
1 1 (25.00%) Advertising
1 1 (25.00%) Finance
Job Titles
1 2 (50.00%) Service Desk Manager
1 2 (50.00%) Service Desk Team Leader
1 2 (50.00%) Service Manager
1 2 (50.00%) Team Leader
Operating Systems
1 2 (50.00%) Windows
1 2 (50.00%) Windows Server
Processes & Methodologies
1 3 (75.00%) Statistics
2 2 (50.00%) CRM
2 2 (50.00%) Customer-Centric Approach
2 2 (50.00%) Customer-Centricity
2 2 (50.00%) ITIL
3 1 (25.00%) People Management
Quality Assurance & Compliance
1 2 (50.00%) PCI DSS
1 2 (50.00%) SLA
System Software
1 2 (50.00%) vSphere
Vendors
1 2 (50.00%) SolarWinds
1 2 (50.00%) VMware