Period
to 14 November 2018

The following table provides summary statistics for permanent job vacancies advertised in Leicester with a requirement for Service Desk Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Desk Management over the 6 months to 14 November 2018 with a comparison to the same period in the previous 2 years.

Service Desk Management
Leicestershire > Leicester
6 months to
14 Nov 2018
Same period 2017 Same period 2016
Rank 84 63 -
Rank change year-on-year -21 - -
Permanent jobs citing Service Desk Management 2 6 0
As % of all permanent IT jobs advertised in Leicester 0.30% 1.06% -
As % of the Processes & Methodologies category 0.32% 1.17% -
Number of salaries quoted 2 6 0
Leicester median annual salary £32,500 £30,000 -
Median salary % change year-on-year +8.33% - -
Leicestershire median annual salary £32,500 £30,000 £32,500
% change year-on-year +8.33% -7.69% -

Service Desk Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Leicester with a requirement for process or methodology skills.

All Process and Methodology Skills
Leicester
Permanent vacancies with a requirement for process or methodology skills 622 515 741
As % of all permanent IT jobs advertised in Leicester 94.10% 91.15% 89.28%
Number of salaries quoted 508 472 679
Leicester median annual salary £42,500 £39,000 £42,500
Median salary % change year-on-year +8.97% -8.24% +6.25%
10th Percentile £27,000 £25,800 £26,750
90th Percentile £60,000 £56,250 £55,000
Leicestershire median annual salary £40,500 £40,000 £42,000
% change year-on-year +1.25% -4.76% +7.69%

Service Desk Management
Job Vacancy Trend in Leicester

Job postings citing Service Desk Management as a percentage of all IT jobs advertised in Leicester.

Job vacancy trend for Service Desk Management in Leicester

Service Desk Management
Salary Trend in Leicester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Management in Leicester.

Salary trend for Service Desk Management in Leicester

For the 6 months to 14 November 2018, IT jobs citing Service Desk Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Leicester region with a requirement for Service Desk Management.

1 2 (100.00%) Microsoft
1 2 (100.00%) Windows
1 2 (100.00%) Microsoft Office
1 2 (100.00%) Windows Server
2 1 (50.00%) SQL Server
2 1 (50.00%) ITIL
2 1 (50.00%) DHCP
2 1 (50.00%) TCP/IP
2 1 (50.00%) DNS
2 1 (50.00%) SLA
2 1 (50.00%) Active Directory
2 1 (50.00%) Dell
2 1 (50.00%) ITIL Certification
2 1 (50.00%) Project Management
2 1 (50.00%) Change Management
2 1 (50.00%) Management Information System
2 1 (50.00%) Stakeholder Management
2 1 (50.00%) Knowledge Management
2 1 (50.00%) SCCM
2 1 (50.00%) Windows 7
2 1 (50.00%) Microsoft Azure
2 1 (50.00%) Amazon AWS
2 1 (50.00%) Office 365
2 1 (50.00%) Windows Server 2012
2 1 (50.00%) Windows 10

Service Desk Management
Co-occurring IT Skills in Leicester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (100.00%) Microsoft Office
Cloud Services
1 1 (50.00%) Amazon AWS
1 1 (50.00%) Microsoft Azure
1 1 (50.00%) Office 365
Communications & Networking
1 1 (50.00%) DHCP
1 1 (50.00%) DNS
1 1 (50.00%) TCP/IP
Database & Business Intelligence
1 1 (50.00%) SQL Server
Job Titles
1 1 (50.00%) Service Desk Manager
1 1 (50.00%) Service Desk Supervisor
1 1 (50.00%) Service Desk Team Leader
1 1 (50.00%) Service Manager
1 1 (50.00%) Team Leader
Miscellaneous
1 1 (50.00%) Management Information System
Operating Systems
1 2 (100.00%) Windows
1 2 (100.00%) Windows Server
2 1 (50.00%) Windows 10
2 1 (50.00%) Windows 7
2 1 (50.00%) Windows Server 2012
Processes & Methodologies
1 1 (50.00%) Change Management
1 1 (50.00%) ITIL
1 1 (50.00%) Knowledge Management
1 1 (50.00%) Project Management
1 1 (50.00%) Stakeholder Management
Qualifications
1 1 (50.00%) ITIL Certification
Quality Assurance & Compliance
1 1 (50.00%) SLA
System Software
1 1 (50.00%) Active Directory
Systems Management
1 1 (50.00%) SCCM
Vendors
1 2 (100.00%) Microsoft
2 1 (50.00%) Dell