Period
to 23 July 2017

The median annual salary for a 3rd Line Technical Support was £42,500 in advertised job vacancies in London during the 6 months to 23 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Technical Support
England > London
6 months to
23 Jul 2017
Same period 2016 Same period 2015
Rank 817 833 851
Rank change year-on-year +16 +18 +49
Permanent jobs requiring a 3rd Line Technical Support 18 46 63
As % of all permanent IT jobs advertised in London 0.025% 0.056% 0.071%
As % of the Job Titles category 0.026% 0.058% 0.074%
Number of salaries quoted 18 39 63
London median annual salary £42,500 £37,500 £42,000
Median salary % change year-on-year +13.33% -10.71% +5.00%
10th Percentile £33,750 £26,250 £32,550
90th Percentile £50,000 £47,750 £50,000
England median annual salary £37,500 £37,500 £37,500

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
London
Permanent job vacancies with a job title containing a recognized job role 69254 78893 85693
As % of all permanent IT job vacancies advertised in London 94.94% 96.04% 95.92%
Number of salaries quoted 55741 68417 72292
London median annual salary £60,000 £55,000 £55,000
Median salary % change year-on-year +9.09% - +4.76%
10th Percentile £32,500 £32,500 £31,250
90th Percentile £90,000 £85,000 £85,000
England median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% -

3rd Line Technical Support
Job Vacancy Trend in London

Job postings that featured 3rd Line Technical Support in the job title as a percentage of all IT jobs advertised in London.

Job vacancy trend for 3rd Line Technical Support in London

3rd Line Technical Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support in London.

Salary trend for 3rd Line Technical Support in London

3rd Line Technical Support
Salary Histogram in London

The salary distribution of IT jobs citing 3rd Line Technical Support in London over the 6 months to 23 July 2017.

Salary histogram for 3rd Line Technical Support in London

3rd Line Technical Support
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Technical Support within the London region over the 6 months to 23 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +48 2 £50,000 +17.65%
Brentford - 2 £37,500 -
3rd Line Technical Support
England

3rd Line Technical Support Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 23 July 2017, 3rd Line Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring 3rd Line Technical Support in the job title.

1 12 (66.67%) Windows
1 12 (66.67%) Microsoft
1 12 (66.67%) Windows Server
2 11 (61.11%) Citrix
3 10 (55.56%) Active Directory
3 10 (55.56%) Windows Server 2008
3 10 (55.56%) Analytical Skills
4 8 (44.44%) VMware
5 7 (38.89%) Cisco
5 7 (38.89%) SQL
5 7 (38.89%) ITIL
5 7 (38.89%) VMware Infrastructure
6 5 (27.78%) Finance
6 5 (27.78%) Linux
6 5 (27.78%) DNS
6 5 (27.78%) HP
6 5 (27.78%) Windows Server 2003
6 5 (27.78%) SCCM
6 5 (27.78%) Office 365
6 5 (27.78%) Remote Desktop
6 5 (27.78%) Windows Server 2012
7 4 (22.22%) Technical Analysis
7 4 (22.22%) Kalman Filter
7 4 (22.22%) Mentoring
7 4 (22.22%) OneDrive
7 4 (22.22%) Zerto
7 4 (22.22%) Azure Active Directory
7 4 (22.22%) vSphere
7 4 (22.22%) Veeam
7 4 (22.22%) Microsoft Azure

3rd Line Technical Support Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (22.22%) MS Exchange
1 4 (22.22%) SharePoint
2 1 (5.56%) IIS
Applications
1 1 (5.56%) Microsoft Office
Business Applications
1 1 (5.56%) NetSuite
Cloud Services
1 5 (27.78%) Office 365
2 4 (22.22%) Azure Active Directory
2 4 (22.22%) Microsoft Azure
2 4 (22.22%) OneDrive
3 1 (5.56%) Boomi
Communications & Networking
1 5 (27.78%) DNS
1 5 (27.78%) Remote Desktop
2 4 (22.22%) Cisco Wireless
2 4 (22.22%) DHCP
2 4 (22.22%) Firewall
2 4 (22.22%) LAN
2 4 (22.22%) SAN
2 4 (22.22%) TCP/IP
2 4 (22.22%) WAN
2 4 (22.22%) Wireless
3 1 (5.56%) Fibre Channel
Database & Business Intelligence
1 1 (5.56%) SQL Server
General
1 5 (27.78%) Finance
2 4 (22.22%) Law
3 1 (5.56%) Financial Institution
Libraries, Frameworks & Software Standards
1 1 (5.56%) EDI
Miscellaneous
1 10 (55.56%) Analytical Skills
2 4 (22.22%) Management Information System
3 2 (11.11%) Fat Client
3 2 (11.11%) Foreign Exchange (FX)
3 2 (11.11%) Thin Client
4 1 (5.56%) HP Storage
4 1 (5.56%) HP StoreVirtual
Operating Systems
1 12 (66.67%) Windows
1 12 (66.67%) Windows Server
2 10 (55.56%) Windows Server 2008
3 5 (27.78%) Linux
3 5 (27.78%) Windows Server 2003
3 5 (27.78%) Windows Server 2012
4 2 (11.11%) Ubuntu
5 1 (5.56%) Mac OS
5 1 (5.56%) Mac OS X Server
5 1 (5.56%) Windows 7
Processes & Methodologies
1 7 (38.89%) ITIL
2 4 (22.22%) Change Management
2 4 (22.22%) Configuration Management
2 4 (22.22%) Disaster Recovery
2 4 (22.22%) Email Filtering
2 4 (22.22%) Incident Management
2 4 (22.22%) Kalman Filter
2 4 (22.22%) Mentoring
2 4 (22.22%) Service Delivery
2 4 (22.22%) Technical Analysis
2 4 (22.22%) Web Filtering
3 2 (11.11%) CRM
3 2 (11.11%) ITIL V3
3 2 (11.11%) ITSM
3 2 (11.11%) Root Cause Analysis
3 2 (11.11%) Server Virtualisation
3 2 (11.11%) Service Management
4 1 (5.56%) Data Cleansing
4 1 (5.56%) Data Management
4 1 (5.56%) ERP
Programming Languages
1 7 (38.89%) SQL
2 1 (5.56%) JavaScript
Qualifications
1 3 (16.67%) MCSE
1 3 (16.67%) Microsoft Certification
2 1 (5.56%) CCA
2 1 (5.56%) CCAA
2 1 (5.56%) Citrix Certification
Quality Assurance & Compliance
1 2 (11.11%) SLA
2 1 (5.56%) ISO/IEC 27001
2 1 (5.56%) SSAE 16
System Software
1 10 (55.56%) Active Directory
2 7 (38.89%) VMware Infrastructure
3 4 (22.22%) vSphere
4 2 (11.11%) XenDesktop
5 1 (5.56%) Hyper-V
5 1 (5.56%) Terminal Services
5 1 (5.56%) XenApp
Systems Management
1 5 (27.78%) SCCM
2 1 (5.56%) Microsoft Clustering
2 1 (5.56%) SCOM
2 1 (5.56%) SCVMM
2 1 (5.56%) WSUS
Vendors
1 12 (66.67%) Microsoft
2 11 (61.11%) Citrix
3 8 (44.44%) VMware
4 7 (38.89%) Cisco
5 5 (27.78%) HP
6 4 (22.22%) NetApp
6 4 (22.22%) Veeam
6 4 (22.22%) Zerto
7 1 (5.56%) 3PAR
7 1 (5.56%) Brocade
7 1 (5.56%) Dell
7 1 (5.56%) IBM
London
Direct Resource Services Ltd
Salary: £0 - £50,000 per year
Posted: 5 days ago
London
SidTech Limited
Posted: 22 days ago