The median annual salary for a 3rd Line Technical Support was £42,500 in advertised job vacancies in London during the 3 months to 26 April 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Technical Support
England / London
3 months to
26 Apr 2017
Same period 2016 Same period 2015
Rank 581 630 645
Rank change year-on-year +49 +15  
Permanent jobs requiring a 3rd Line Technical Support 12 25 29
As % of all permanent IT jobs advertised in London 0.035% 0.059% 0.065%
As % of the Job Titles category 0.037% 0.061% 0.068%
Number of salaries quoted 12 22 29
Median salary £42,500 £38,500 £38,500
Median salary % change year-on-year +10.38% -  
90% offered a salary of more than £38,123 £32,050 £32,000
10% offered a salary of more than £45,000 £47,250 £50,000
UK excluding London median salary £37,500 £35,750 £36,000
% change year-on-year +4.89% -0.69%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
London
Permanent job vacancies with a job title containing a recognized job role 32820 40749 42758
As % of all permanent IT job vacancies advertised in London 95.66% 96.00% 95.85%
Number of salaries quoted 27626 35268 35980
Median salary £57,500 £55,000 £54,000
Median salary % change year-on-year +4.54% +1.85%  
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £82,500 £77,500 £80,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

3rd Line Technical Support
Job Vacancy Trend in London

The job posting trend of jobs advertised in London that featured 3rd Line Technical Support in the job title.

Job vacancy trend for 3rd Line Technical Support in London

3rd Line Technical Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support in London.

Salary trend for 3rd Line Technical Support in London

3rd Line Technical Support
Salary Histogram in London

The salary distribution of IT jobs citing 3rd Line Technical Support in London over the 3 months to 26 April 2017.

Salary histogram for 3rd Line Technical Support in London

3rd Line Technical Support Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 26 April 2017, 3rd Line Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring 3rd Line Technical Support in the job title.

1 18 (90.00%) Citrix
2 17 (85.00%) Windows
3 16 (80.00%) Active Directory
4 15 (75.00%) Microsoft
4 15 (75.00%) Windows Server
5 14 (70.00%) Windows Server 2008
6 12 (60.00%) VMware
7 11 (55.00%) VMware Infrastructure
8 10 (50.00%) Analytical Skills
9 9 (45.00%) SAN
9 9 (45.00%) HP
9 9 (45.00%) SharePoint
10 8 (40.00%) DNS
10 8 (40.00%) Cisco
10 8 (40.00%) Windows Server 2003
10 8 (40.00%) Office 365
10 8 (40.00%) Windows Server 2012
11 7 (35.00%) Zerto
11 7 (35.00%) vSphere
11 7 (35.00%) Firewall
11 7 (35.00%) NetApp
11 7 (35.00%) DHCP
11 7 (35.00%) MS Exchange
11 7 (35.00%) ITIL
12 6 (30.00%) Law
13 5 (25.00%) SQL
13 5 (25.00%) XenApp
13 5 (25.00%) SCCM
13 5 (25.00%) Remote Desktop
13 5 (25.00%) Mentoring

3rd Line Technical Support Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (45.00%) SharePoint
2 7 (35.00%) MS Exchange
3 1 (5.00%) IIS
3 1 (5.00%) SharePoint 2013
Business Applications
1 1 (5.00%) NetSuite
Cloud Services
1 8 (40.00%) Office 365
2 4 (20.00%) Azure Active Directory
2 4 (20.00%) Microsoft Azure
2 4 (20.00%) OneDrive
3 3 (15.00%) Mimecast
4 1 (5.00%) Boomi
Communications & Networking
1 9 (45.00%) SAN
2 8 (40.00%) DNS
3 7 (35.00%) DHCP
3 7 (35.00%) Firewall
4 5 (25.00%) Remote Desktop
5 4 (20.00%) Cisco Wireless
5 4 (20.00%) LAN
5 4 (20.00%) TCP/IP
5 4 (20.00%) WAN
5 4 (20.00%) Wireless
6 3 (15.00%) Internet
7 1 (5.00%) Fibre Channel
Database & Business Intelligence
1 4 (20.00%) SQL Server
General
1 6 (30.00%) Law
2 3 (15.00%) Finance
2 3 (15.00%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (5.00%) EDI
Miscellaneous
1 10 (50.00%) Analytical Skills
2 4 (20.00%) Management Information System
3 2 (10.00%) Fat Client
3 2 (10.00%) Thin Client
4 1 (5.00%) HP Storage
4 1 (5.00%) HP StoreVirtual
Operating Systems
1 17 (85.00%) Windows
2 15 (75.00%) Windows Server
3 14 (70.00%) Windows Server 2008
4 8 (40.00%) Windows Server 2003
4 8 (40.00%) Windows Server 2012
5 3 (15.00%) Linux
6 2 (10.00%) Windows 7
7 1 (5.00%) Windows 10
Processes & Methodologies
1 7 (35.00%) ITIL
2 5 (25.00%) Mentoring
3 4 (20.00%) Change Management
3 4 (20.00%) Configuration Management
3 4 (20.00%) Disaster Recovery
3 4 (20.00%) Email Filtering
3 4 (20.00%) Incident Management
3 4 (20.00%) Kalman Filter
3 4 (20.00%) Service Delivery
3 4 (20.00%) Technical Analysis
3 4 (20.00%) Web Filtering
4 3 (15.00%) Virtual Infrastructure
4 3 (15.00%) Workflow
4 3 (15.00%) Workflow Development
5 2 (10.00%) CRM
5 2 (10.00%) ITIL V3
5 2 (10.00%) ITSM
5 2 (10.00%) Root Cause Analysis
5 2 (10.00%) Server Virtualisation
5 2 (10.00%) Service Management
Programming Languages
1 5 (25.00%) SQL
2 1 (5.00%) JavaScript
Qualifications
1 2 (10.00%) MCSE
1 2 (10.00%) Microsoft Certification
2 1 (5.00%) CCA
2 1 (5.00%) CCAA
2 1 (5.00%) Citrix Certification
Quality Assurance & Compliance
1 2 (10.00%) SLA
2 1 (5.00%) ISO/IEC 27001
2 1 (5.00%) SSAE 16
System Software
1 16 (80.00%) Active Directory
2 11 (55.00%) VMware Infrastructure
3 7 (35.00%) vSphere
4 5 (25.00%) XenApp
5 3 (15.00%) XenDesktop
6 1 (5.00%) Hyper-V
6 1 (5.00%) Terminal Services
6 1 (5.00%) XenServer
Systems Management
1 5 (25.00%) SCCM
2 1 (5.00%) Microsoft Clustering
2 1 (5.00%) SCOM
2 1 (5.00%) SCVMM
2 1 (5.00%) WSUS
Vendors
1 18 (90.00%) Citrix
2 15 (75.00%) Microsoft
3 12 (60.00%) VMware
4 9 (45.00%) HP
5 8 (40.00%) Cisco
6 7 (35.00%) NetApp
6 7 (35.00%) Zerto
7 4 (20.00%) Dell
7 4 (20.00%) Veeam
8 3 (15.00%) Meraki
8 3 (15.00%) Mitel
8 3 (15.00%) Nokia
8 3 (15.00%) SolarWinds
8 3 (15.00%) Xerox
9 1 (5.00%) 3PAR
9 1 (5.00%) Brocade
9 1 (5.00%) CheckPoint
9 1 (5.00%) IBM
9 1 (5.00%) Nimble Storage
9 1 (5.00%) Symantec