Period
to 15 June 2021

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for Customer Analysis skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Analysis over the 6 months to 15 June 2021 with a comparison to the same period in the previous 2 years.

Customer Analysis
England > London
6 months to
15 Jun 2021
Same period 2020 Same period 2019
Rank 621 584 727
Rank change year-on-year -37 +143 +107
Permanent jobs citing Customer Analysis 1 11 24
As % of all permanent jobs advertised in London 0.003% 0.032% 0.042%
As % of the Processes & Methodologies category 0.003% 0.034% 0.045%
Number of salaries quoted 1 9 14
10th Percentile " £48,250 £41,625
25th Percentile £36,500 £52,500 £42,813
Median annual salary (50th Percentile) £37,000 £70,000 £52,500
Median % change year-on-year -47.14% +33.33% +23.53%
75th Percentile £37,500 £82,500 £76,250
90th Percentile " £88,000 £93,875
England median annual salary £50,000 £70,000 £52,500
% change year-on-year -28.57% +33.33% +16.67%

Customer Analysis is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Permanent vacancies with a requirement for process or methodology skills 36,003 32,760 53,562
As % of all permanent IT jobs advertised in London 94.30% 93.84% 93.03%
Number of salaries quoted 25,547 26,665 43,758
10th Percentile £42,500 £39,000 £36,250
25th Percentile £52,500 £50,000 £47,500
Median annual salary (50th Percentile) £70,000 £67,500 £65,000
Median % change year-on-year +3.70% +3.85% +8.33%
75th Percentile £87,500 £85,000 £82,500
90th Percentile £105,000 £102,500 £97,500
England median annual salary £55,000 £55,000 £52,500
% change year-on-year - +4.76% +5.00%

Customer Analysis
Job Vacancy Trend in London

Job postings citing Customer Analysis as a proportion of all IT jobs advertised in London.

Job vacancy trend for Customer Analysis in London

Customer Analysis
Salary Trend in London

3-month moving average salary quoted in jobs citing Customer Analysis in London.

Salary trend for Customer Analysis in London

For the 6 months to 15 June 2021, IT jobs citing Customer Analysis also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region with a requirement for Customer Analysis.

1 1 (100.00%) Microsoft Office
1 1 (100.00%) Microsoft Excel
1 1 (100.00%) CRM
1 1 (100.00%) E-Commerce
1 1 (100.00%) Microsoft
1 1 (100.00%) Retail
1 1 (100.00%) Artificial Intelligence
1 1 (100.00%) Statistics
1 1 (100.00%) Degree
1 1 (100.00%) Mathematics
1 1 (100.00%) Physics
1 1 (100.00%) Chemistry
1 1 (100.00%) Computer Science
1 1 (100.00%) Tableau
1 1 (100.00%) Machine Learning
1 1 (100.00%) Customer Insight
1 1 (100.00%) Analytical Skills
1 1 (100.00%) Power BI
1 1 (100.00%) Looker
1 1 (100.00%) Power Platform
1 1 (100.00%) Social Skills

Customer Analysis
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (100.00%) Microsoft Excel
1 1 (100.00%) Microsoft Office
Cloud Services
1 1 (100.00%) Power Platform
Database & Business Intelligence
1 1 (100.00%) Looker
1 1 (100.00%) Power BI
1 1 (100.00%) Tableau
General
1 1 (100.00%) Analytical Skills
1 1 (100.00%) Retail
1 1 (100.00%) Social Skills
Job Titles
1 1 (100.00%) Analyst
1 1 (100.00%) Customer Analyst
1 1 (100.00%) Customer Insight Analyst
1 1 (100.00%) Insight Analyst
Processes & Methodologies
1 1 (100.00%) Artificial Intelligence
1 1 (100.00%) Chemistry
1 1 (100.00%) Computer Science
1 1 (100.00%) CRM
1 1 (100.00%) Customer Insight
1 1 (100.00%) E-Commerce
1 1 (100.00%) Machine Learning
1 1 (100.00%) Mathematics
1 1 (100.00%) Physics
1 1 (100.00%) Statistics
Qualifications
1 1 (100.00%) Degree
Vendors
1 1 (100.00%) Microsoft