Period
to 22 September 2018

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for ITIL V3 skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL V3 over the 6 months to 22 September 2018 with a comparison to the same period in the previous 2 years.

ITIL Version 3
England > London
6 months to
22 Sep 2018
Same period 2017 Same period 2016
Rank 527 487 443
Rank change year-on-year -40 -44 +4
Permanent jobs citing ITIL V3 302 408 511
As % of all permanent IT jobs advertised in London 0.44% 0.54% 0.65%
As % of the Processes & Methodologies category 0.48% 0.59% 0.70%
Number of salaries quoted 243 348 431
London median annual salary £45,000 £48,500 £50,000
Median salary % change year-on-year -7.22% -3.00% -3.85%
10th Percentile £26,500 £29,810 £29,250
90th Percentile £73,500 £77,500 £72,500
England median annual salary £45,000 £45,000 £45,000

ITIL V3 is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Permanent vacancies with a requirement for process or methodology skills 62,732 69,489 72,827
As % of all permanent IT jobs advertised in London 91.71% 92.77% 92.18%
Number of salaries quoted 50,229 53,279 63,040
London median annual salary £62,500 £60,000 £57,500
Median salary % change year-on-year +4.17% +4.35% +4.55%
10th Percentile £35,000 £35,000 £33,560
90th Percentile £95,000 £90,000 £87,500
England median annual salary £50,100 £50,000 £50,000
% change year-on-year +0.20% - +5.26%

ITIL V3
Job Vacancy Trend in London

Job postings citing ITIL V3 as a percentage of all IT jobs advertised in London.

Job vacancy trend for ITIL V3 in London

ITIL V3
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL V3 in London.

Salary trend for ITIL V3 in London

ITIL V3
Salary Histogram in London

The salary distribution of IT jobs citing ITIL V3 in London over the 6 months to 22 September 2018.

Salary histogram for ITIL V3 in London

ITIL V3
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL V3 within the London region over the 6 months to 22 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -64 75 £50,000 +16.28% 6
West London +20 28 £40,000 -20.00% 8
South London +12 25 £42,283 -0.51% 2
ITIL V3
England

For the 6 months to 22 September 2018, IT jobs citing ITIL V3 also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region with a requirement for ITIL V3.

1 302 (100.00%) ITIL
2 143 (47.35%) Microsoft
3 126 (41.72%) Windows
4 101 (33.44%) Active Directory
5 94 (31.13%) Service Management
6 93 (30.79%) Finance
7 72 (23.84%) Service Delivery
8 71 (23.51%) Microsoft Office
9 59 (19.54%) Degree
9 59 (19.54%) Problem-Solving
10 57 (18.87%) Microsoft Certification
11 52 (17.22%) Citrix
11 52 (17.22%) Problem Management
12 50 (16.56%) Windows Server
13 47 (15.56%) VMware
14 46 (15.23%) Change Management
14 46 (15.23%) Windows 7
15 44 (14.57%) Office 365
16 43 (14.24%) Windows 10
16 43 (14.24%) ServiceNow
17 42 (13.91%) SCCM
18 41 (13.58%) Analytical Skills
19 39 (12.91%) SLA
19 39 (12.91%) Incident Management
20 37 (12.25%) Agile Software Development
20 37 (12.25%) DHCP
21 35 (11.59%) HP
22 34 (11.26%) MCP
22 34 (11.26%) ITSM
22 34 (11.26%) VMware Infrastructure

ITIL V3
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 33 (10.93%) MS Exchange
2 19 (6.29%) SharePoint
3 16 (5.30%) Skype for Business
4 14 (4.64%) Exchange Server 2010
5 6 (1.99%) Blackberry Enterprise Server
5 6 (1.99%) CMS
5 6 (1.99%) Exchange Server 2007
5 6 (1.99%) Exchange Server 2013
6 4 (1.32%) WebLogic
6 4 (1.32%) WebSphere
7 2 (0.66%) IIS
8 1 (0.33%) Elasticsearch
8 1 (0.33%) Exchange Server 2003
8 1 (0.33%) JBoss
8 1 (0.33%) SharePoint 2010
Applications
1 71 (23.51%) Microsoft Office
2 32 (10.60%) Microsoft PowerPoint
3 26 (8.61%) Microsoft Excel
4 10 (3.31%) MS Visio
5 9 (2.98%) Microsoft Project
6 2 (0.66%) AutoCAD
7 1 (0.33%) Maya
Business Applications
1 7 (2.32%) Dynamics CRM
1 7 (2.32%) Remedy ITSM
2 5 (1.66%) SAP Oil and Gas
3 4 (1.32%) Eloqua
4 3 (0.99%) Salesforce.com CRM
5 2 (0.66%) SAP MM
5 2 (0.66%) SAP PP
5 2 (0.66%) SAP PP-PI
5 2 (0.66%) SAP Retail
5 2 (0.66%) SAP SD
6 1 (0.33%) Dynamics AX
6 1 (0.33%) Northgate Housing
6 1 (0.33%) PlanetPress Connect
6 1 (0.33%) Sage 50
6 1 (0.33%) SAP FI
6 1 (0.33%) SAP FI-AR
Cloud Services
1 44 (14.57%) Office 365
2 30 (9.93%) Microsoft Azure
3 13 (4.30%) Amazon AWS
4 7 (2.32%) G Suite
5 6 (1.99%) Slack
6 5 (1.66%) OneDrive
7 4 (1.32%) IaaS
8 2 (0.66%) Adobe Analytics
8 2 (0.66%) Adobe Creative Cloud
8 2 (0.66%) Mimecast
9 1 (0.33%) Cloud Computing
9 1 (0.33%) Datadog
9 1 (0.33%) PaaS
9 1 (0.33%) SaaS
Communications & Networking
1 37 (12.25%) DHCP
2 30 (9.93%) DNS
3 28 (9.27%) TCP/IP
4 23 (7.62%) WAN
5 20 (6.62%) Firewall
6 19 (6.29%) LAN
6 19 (6.29%) VPN
7 17 (5.63%) WebEx
8 16 (5.30%) SAN
8 16 (5.30%) Skype
9 12 (3.97%) Internet
10 11 (3.64%) VoIP
11 8 (2.65%) SSL
12 7 (2.32%) Network Security
12 7 (2.32%) Wi-Fi
12 7 (2.32%) Wireless
13 6 (1.99%) Ethernet
14 4 (1.32%) HTTP
15 3 (0.99%) Cisco ASA
15 3 (0.99%) FTP
Database & Business Intelligence
1 20 (6.62%) SQL Server
2 17 (5.63%) SQL Server 2008
3 12 (3.97%) Relational Database
4 5 (1.66%) SQL Server 2012
5 4 (1.32%) Oracle Reports
5 4 (1.32%) RDBMS
6 3 (0.99%) Amazon RDS
6 3 (0.99%) SQL Server 2016
7 2 (0.66%) BusinessObjects
7 2 (0.66%) SQL Server 2014
8 1 (0.33%) BusinessObjects Web Intelligence
8 1 (0.33%) BusinessObjects XI
8 1 (0.33%) Crystal Reports
8 1 (0.33%) Data Warehouse
8 1 (0.33%) Oracle Database
8 1 (0.33%) Oracle Database 11g
8 1 (0.33%) Oracle Database 12c
Development Applications
1 5 (1.66%) JIRA
2 3 (0.99%) Atlassian Bamboo
2 3 (0.99%) Cucumber
2 3 (0.99%) Gatling
2 3 (0.99%) JMeter
2 3 (0.99%) Selenium
2 3 (0.99%) SonarQube
3 2 (0.66%) MSI
4 1 (0.33%) Airbrake
4 1 (0.33%) ClearCase
4 1 (0.33%) HP UFT
4 1 (0.33%) LoadRunner
4 1 (0.33%) Toad
General
1 93 (30.79%) Finance
2 22 (7.28%) Telecoms
3 21 (6.95%) Banking
4 19 (6.29%) Retail
5 15 (4.97%) Marketing
6 9 (2.98%) German Language
6 9 (2.98%) Legal
7 8 (2.65%) Advertising
8 6 (1.99%) Spanish Language
9 5 (1.66%) Dutch Language
9 5 (1.66%) Italian Language
10 4 (1.32%) French Language
10 4 (1.32%) Investment Banking
10 4 (1.32%) Law
10 4 (1.32%) Publishing
11 3 (0.99%) Automotive
11 3 (0.99%) Electronics
12 2 (0.66%) Manufacturing
Job Titles
1 54 (17.88%) Analyst
2 48 (15.89%) Support Engineer
3 40 (13.25%) Desktop Support
4 37 (12.25%) Support Analyst
5 29 (9.60%) Service Manager
6 28 (9.27%) Applications Support
7 19 (6.29%) Infrastructure Engineer
8 17 (5.63%) Applications Support Analyst
8 17 (5.63%) Desktop Engineer
9 15 (4.97%) Architect
10 14 (4.64%) Delivery Manager
11 13 (4.30%) Desktop Support Engineer
11 13 (4.30%) IT Engineer
11 13 (4.30%) IT Manager
12 12 (3.97%) IT Support
12 12 (3.97%) Service Analyst
13 10 (3.31%) Administrator
13 10 (3.31%) Desktop Manager
13 10 (3.31%) IT Services Manager
13 10 (3.31%) ITIL Manager
Libraries, Frameworks & Software Standards
1 28 (9.27%) XML
2 19 (6.29%) Web Services
3 6 (1.99%) Middleware
4 5 (1.66%) EDIFACT
4 5 (1.66%) IDoc
4 5 (1.66%) Software Packaging
4 5 (1.66%) XML Messaging
5 4 (1.32%) .NET
5 4 (1.32%) J2EE
5 4 (1.32%) Java EE
5 4 (1.32%) JMS
6 3 (0.99%) REST
6 3 (0.99%) SAML
7 2 (0.66%) JDBC
7 2 (0.66%) LDAP
7 2 (0.66%) ODBC
7 2 (0.66%) X-Windows
8 1 (0.33%) Ajax
8 1 (0.33%) COM
8 1 (0.33%) JSON
Miscellaneous
1 41 (13.58%) Analytical Skills
2 31 (10.26%) Computer Science
3 28 (9.27%) Data Centre
4 25 (8.28%) Management Information System
5 23 (7.62%) Clustering
6 21 (6.95%) Enterprise Software
6 21 (6.95%) Video Conferencing
7 11 (3.64%) Fintech
8 9 (2.98%) Public Cloud
8 9 (2.98%) Self-Motivation
9 8 (2.65%) Blackberry
9 8 (2.65%) User Experience
10 7 (2.32%) EMC VNX
11 6 (1.99%) EMC VMAX
11 6 (1.99%) SWIFT
12 5 (1.66%) Blog
12 5 (1.66%) Smartphone
13 4 (1.32%) Enterprise Cloud
13 4 (1.32%) Hybrid Cloud
13 4 (1.32%) Replication
Operating Systems
1 126 (41.72%) Windows
2 50 (16.56%) Windows Server
3 46 (15.23%) Windows 7
4 43 (14.24%) Windows 10
5 28 (9.27%) Unix
5 28 (9.27%) Windows Server 2008
6 27 (8.94%) Linux
7 22 (7.28%) Windows Server 2012
8 10 (3.31%) Apple iOS
9 9 (2.98%) Mac OS
10 8 (2.65%) Red Hat Enterprise Linux
11 7 (2.32%) Windows 8
12 5 (1.66%) Mac OS X
13 4 (1.32%) Android
14 2 (0.66%) Mac OS X Server
14 2 (0.66%) Windows Mobile
14 2 (0.66%) Windows XP
15 1 (0.33%) Windows Server 2003
Processes & Methodologies
1 302 (100.00%) ITIL
2 94 (31.13%) Service Management
3 72 (23.84%) Service Delivery
4 59 (19.54%) Problem-Solving
5 52 (17.22%) Problem Management
6 46 (15.23%) Change Management
7 39 (12.91%) Incident Management
8 37 (12.25%) Agile Software Development
9 34 (11.26%) ITSM
10 32 (10.60%) Stakeholder Management
11 30 (9.93%) Information Security
12 28 (9.27%) CRM
13 24 (7.95%) Service Design
14 23 (7.62%) Infrastructure Engineering
15 22 (7.28%) Asset Management
15 22 (7.28%) ERP
15 22 (7.28%) Project Management
15 22 (7.28%) Release Management
15 22 (7.28%) Root Cause Analysis
16 21 (6.95%) Configuration Management
Programming Languages
1 32 (10.60%) SQL
2 13 (4.30%) Java
2 13 (4.30%) PowerShell
3 3 (0.99%) JavaScript
4 1 (0.33%) ANSI SQL
4 1 (0.33%) C++
4 1 (0.33%) Perl
4 1 (0.33%) PL/SQL
4 1 (0.33%) Python
4 1 (0.33%) VB
4 1 (0.33%) VBScript
Qualifications
1 59 (19.54%) Degree
2 57 (18.87%) Microsoft Certification
3 34 (11.26%) MCP
4 32 (10.60%) MCSE
5 28 (9.27%) MCSA
6 16 (5.30%) MCDST
7 12 (3.97%) Computer Science Degree
8 11 (3.64%) ITIL Certification
9 9 (2.98%) A+ Certification
10 8 (2.65%) Cisco Certification
10 8 (2.65%) Security Cleared
11 7 (2.32%) CCNA
12 6 (1.99%) CISSP
13 5 (1.66%) MCITP
13 5 (1.66%) VMware Certified Professional (VCP)
14 4 (1.32%) CCNP
14 4 (1.32%) Master's Degree
14 4 (1.32%) SC Cleared
15 3 (0.99%) HNC
15 3 (0.99%) HND
Quality Assurance & Compliance
1 39 (12.91%) SLA
2 14 (4.64%) ISO/IEC 27001
3 12 (3.97%) GDPR
4 8 (2.65%) PCI DSS
4 8 (2.65%) PMO
5 7 (2.32%) COBIT
6 6 (1.99%) ISO/IEC 20000
7 5 (1.66%) QA
8 4 (1.32%) COSO
9 3 (0.99%) JSP 440
10 2 (0.66%) Data Quality
11 1 (0.33%) ISO 9001
System Software
1 101 (33.44%) Active Directory
2 34 (11.26%) VMware Infrastructure
3 15 (4.97%) Virtual Desktop
4 14 (4.64%) VMware ESXi
5 13 (4.30%) XenApp
6 9 (2.98%) Terminal Server
7 6 (1.99%) BitLocker
7 6 (1.99%) Hyper-V
7 6 (1.99%) XenDesktop
8 5 (1.66%) vSphere
9 3 (0.99%) Virtual Servers
9 3 (0.99%) VMware Workstation
10 2 (0.66%) Microsoft App-V
11 1 (0.33%) Forefront TMG
11 1 (0.33%) XenServer
Systems Management
1 42 (13.91%) SCCM
2 15 (4.97%) HP UCMDB
2 15 (4.97%) SCOM
3 14 (4.64%) Failover Clustering
4 9 (2.98%) Cisco CUCM
4 9 (2.98%) WSUS
5 7 (2.32%) vCenter Server
6 6 (1.99%) AirWatch
6 6 (1.99%) Jamf Pro
6 6 (1.99%) Microsoft Clustering
6 6 (1.99%) Microsoft Intune
6 6 (1.99%) SCOrch
6 6 (1.99%) Simpana
7 5 (1.66%) ServiceCenter
7 5 (1.66%) Single Sign-On
8 3 (0.99%) HP Quality Center
9 2 (0.66%) Backup Exec
9 2 (0.66%) Cisco UCCX
9 2 (0.66%) McAfee ePO
9 2 (0.66%) Tivoli
Vendors
1 143 (47.35%) Microsoft
2 52 (17.22%) Citrix
3 47 (15.56%) VMware
4 43 (14.24%) ServiceNow
5 35 (11.59%) HP
6 27 (8.94%) Cisco
7 20 (6.62%) Apple
8 19 (6.29%) Remedy
9 17 (5.63%) Ivanti
9 17 (5.63%) Oracle
10 15 (4.97%) BMC
11 12 (3.97%) EMC
12 10 (3.31%) SAP
13 9 (2.98%) McAfee
14 8 (2.65%) Dell
14 8 (2.65%) Red Hat
15 7 (2.32%) CommVault
15 7 (2.32%) Meraki
15 7 (2.32%) Salesforce.com
15 7 (2.32%) Splunk