Period
to 24 February 2018

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for ITIL V3 skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL V3 over the 6 months to 24 February 2018 with a comparison to the same period in the previous 2 years.

ITIL Version 3
England > London
6 months to
24 Feb 2018
Same period 2017 Same period 2016
Rank 481 419 458
Rank change year-on-year -62 +39 -112
Permanent jobs citing ITIL V3 367 479 531
As % of all permanent IT jobs advertised in London 0.53% 0.69% 0.62%
As % of the Processes & Methodologies category 0.58% 0.76% 0.69%
Number of salaries quoted 289 376 419
London median annual salary £50,000 £48,000 £54,000
Median salary % change year-on-year +4.17% -11.11% +8.00%
10th Percentile £31,150 £30,000 £31,250
90th Percentile £75,000 £75,000 £74,000
England median annual salary £45,500 £45,000 £47,500
% change year-on-year +1.11% -5.26% -

ITIL V3 is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Permanent vacancies with a requirement for process or methodology skills 63,581 63,243 77,118
As % of all permanent IT jobs advertised in London 91.34% 90.50% 89.75%
Number of salaries quoted 52,259 53,493 65,406
London median annual salary £60,000 £60,000 £55,000
Median salary % change year-on-year - +9.09% -
10th Percentile £36,250 £33,750 £33,750
90th Percentile £92,500 £90,000 £86,875
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

ITIL V3
Job Vacancy Trend in London

Job postings citing ITIL V3 as a percentage of all IT jobs advertised in London.

Job vacancy trend for ITIL V3 in London

ITIL V3
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL V3 in London.

Salary trend for ITIL V3 in London

ITIL V3
Salary Histogram in London

The salary distribution of IT jobs citing ITIL V3 in London over the 6 months to 24 February 2018.

Salary histogram for ITIL V3 in London

ITIL V3
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL V3 within the London region over the 6 months to 24 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -55 86 £52,500 +8.25% 4
South London -31 26 £52,500 +23.53%
West London +13 22 £55,000 - 4
East London -6 2 £26,000 -52.73% 3
North London -13 1 £31,500 -28.41%
ITIL V3
England

For the 6 months to 24 February 2018, IT jobs citing ITIL V3 also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region with a requirement for ITIL V3.

1 367 (100.00%) ITIL
2 160 (43.60%) Microsoft
3 133 (36.24%) Service Management
4 130 (35.42%) Windows
5 87 (23.71%) Finance
6 86 (23.43%) Active Directory
7 82 (22.34%) Service Delivery
8 81 (22.07%) Change Management
9 78 (21.25%) Agile Software Development
10 75 (20.44%) Project Management
11 70 (19.07%) VMware
12 67 (18.26%) Citrix
13 63 (17.17%) Cisco
14 62 (16.89%) ITSM
15 55 (14.99%) Microsoft Office
15 55 (14.99%) Incident Management
16 52 (14.17%) LAN
16 52 (14.17%) Office 365
17 50 (13.62%) ServiceNow
18 49 (13.35%) Stakeholder Management
19 48 (13.08%) WAN
19 48 (13.08%) SQL
20 47 (12.81%) Windows Server
21 46 (12.53%) SLA
22 44 (11.99%) Microsoft Certification
22 44 (11.99%) Windows 7
23 43 (11.72%) Management Information System
24 42 (11.44%) Linux
24 42 (11.44%) PRINCE2
24 42 (11.44%) Problem Management

ITIL V3
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 32 (8.72%) SharePoint
2 23 (6.27%) MS Exchange
2 23 (6.27%) Skype for Business
3 21 (5.72%) IIS
4 12 (3.27%) Exchange Server 2010
5 9 (2.45%) CMS
5 9 (2.45%) Exchange Server 2013
5 9 (2.45%) WebLogic
5 9 (2.45%) WebSphere
6 6 (1.63%) Blackberry Enterprise Server
6 6 (1.63%) Exchange Server 2007
6 6 (1.63%) Tomcat
7 4 (1.09%) Adobe Experience Manager
7 4 (1.09%) Anypoint
7 4 (1.09%) Apache
7 4 (1.09%) Exchange Server 2003
8 3 (0.82%) SharePoint 2010
9 1 (0.27%) Liferay
9 1 (0.27%) SharePoint 2013
9 1 (0.27%) WordPress
Applications
1 55 (14.99%) Microsoft Office
2 12 (3.27%) Microsoft Excel
3 7 (1.91%) MS Visio
4 5 (1.36%) Microsoft PowerPoint
5 3 (0.82%) Maya
6 1 (0.27%) Acrobat
Business Applications
1 29 (7.90%) Remedy ITSM
2 25 (6.81%) Dynamics CRM
3 7 (1.91%) Eloqua
4 5 (1.36%) Northgate Housing
5 3 (0.82%) Eikon
6 1 (0.27%) Dynamics GP
6 1 (0.27%) PlanetPress Connect
6 1 (0.27%) SAP Business One
Cloud Services
1 52 (14.17%) Office 365
2 40 (10.90%) Amazon AWS
3 34 (9.26%) Microsoft Azure
4 12 (3.27%) SaaS
5 7 (1.91%) IaaS
6 5 (1.36%) Adobe Analytics
6 5 (1.36%) Amazon ELB
6 5 (1.36%) AWS CloudFormation
7 3 (0.82%) PaaS
8 2 (0.54%) Mimecast
8 2 (0.54%) OneDrive
9 1 (0.27%) Azure Active Directory
9 1 (0.27%) Dropbox
Communications & Networking
1 52 (14.17%) LAN
2 48 (13.08%) WAN
3 36 (9.81%) Firewall
4 28 (7.63%) Skype
4 28 (7.63%) VPN
5 26 (7.08%) VoIP
6 25 (6.81%) DNS
7 24 (6.54%) TCP/IP
8 22 (5.99%) DHCP
8 22 (5.99%) SAN
9 21 (5.72%) Unified Communications
10 19 (5.18%) Network Security
11 15 (4.09%) MPLS
12 13 (3.54%) Internet
12 13 (3.54%) SNMP
13 11 (3.00%) Wi-Fi
14 10 (2.72%) Cisco IOS
14 10 (2.72%) IPsec
14 10 (2.72%) Wireless
15 6 (1.63%) VLAN
Database & Business Intelligence
1 39 (10.63%) SQL Server
2 10 (2.72%) MySQL
3 9 (2.45%) RDBMS
3 9 (2.45%) Relational Database
3 9 (2.45%) SQL Server 2008
4 7 (1.91%) Oracle Reports
5 5 (1.36%) NoSQL
5 5 (1.36%) Redis
6 4 (1.09%) Amazon Redshift
6 4 (1.09%) MariaDB
7 3 (0.82%) SQL Server 2014
8 1 (0.27%) OLAP
8 1 (0.27%) Oracle Database
8 1 (0.27%) Power BI
8 1 (0.27%) SQL Server 2005
8 1 (0.27%) SQL Server 2012
8 1 (0.27%) SQL Server 2016
Development Applications
1 13 (3.54%) JIRA
2 2 (0.54%) Visual Studio
3 1 (0.27%) Git (software)
3 1 (0.27%) Jenkins
3 1 (0.27%) Maven
3 1 (0.27%) Subversion
3 1 (0.27%) TeamCity
General
1 87 (23.71%) Finance
2 27 (7.36%) Financial Institution
3 11 (3.00%) Banking
4 8 (2.18%) Law
4 8 (2.18%) Marketing
5 7 (1.91%) Legal
6 5 (1.36%) Advertising
6 5 (1.36%) Retail
6 5 (1.36%) Telecoms
7 4 (1.09%) Front Office
8 3 (0.82%) German Language
8 3 (0.82%) Italian Language
8 3 (0.82%) Spanish Language
9 2 (0.54%) Manufacturing
10 1 (0.27%) Back Office
10 1 (0.27%) Investment Banking
Job Titles
1 82 (22.34%) Analyst
2 60 (16.35%) Service Manager
3 34 (9.26%) Support Analyst
4 29 (7.90%) Consultant
5 28 (7.63%) Support Engineer
6 23 (6.27%) Applications Support
7 22 (5.99%) Infrastructure Engineer
7 22 (5.99%) ITIL Manager
8 21 (5.72%) Services Delivery Manager
9 20 (5.45%) Business Analyst
9 20 (5.45%) Delivery Manager
9 20 (5.45%) IT Manager
10 17 (4.63%) Architect
10 17 (4.63%) ITIL Service Manager
11 16 (4.36%) Applications Manager
11 16 (4.36%) Technical Business Analyst
12 15 (4.09%) Applications Support Analyst
12 15 (4.09%) IT Analyst
12 15 (4.09%) IT Support
13 14 (3.81%) Service Analyst
Libraries, Frameworks & Software Standards
1 34 (9.26%) Web Services
2 26 (7.08%) XML
3 18 (4.90%) HTML
4 17 (4.63%) .NET
5 16 (4.36%) Ajax
6 15 (4.09%) .NET Framework
7 13 (3.54%) REST
7 13 (3.54%) SOAP
8 10 (2.72%) Java EE
9 9 (2.45%) J2EE
9 9 (2.45%) JMS
10 4 (1.09%) XMPP
11 3 (0.82%) AngularJS
11 3 (0.82%) CSS
12 2 (0.54%) ASP.NET
12 2 (0.54%) jQuery
13 1 (0.27%) HTML5
13 1 (0.27%) JPA
13 1 (0.27%) OSGi
13 1 (0.27%) RESTful
Miscellaneous
1 43 (11.72%) Management Information System
2 30 (8.17%) Analytical Skills
3 28 (7.63%) Hedge funds
4 25 (6.81%) CMDB
5 21 (5.72%) Data Centre
6 18 (4.90%) Clustering
7 12 (3.27%) PMI
8 11 (3.00%) Blackberry
8 11 (3.00%) Public Cloud
9 9 (2.45%) Fintech
10 8 (2.18%) Computer Science
10 8 (2.18%) iPhone
11 7 (1.91%) EMC VMAX
11 7 (1.91%) EMC VNX
11 7 (1.91%) Enterprise Software
11 7 (1.91%) User Experience
11 7 (1.91%) Video Conferencing
12 5 (1.36%) Cyberthreat
12 5 (1.36%) Fat Client
12 5 (1.36%) Thin Client
Operating Systems
1 130 (35.42%) Windows
2 47 (12.81%) Windows Server
3 44 (11.99%) Windows 7
4 42 (11.44%) Linux
5 29 (7.90%) Windows Server 2008
6 24 (6.54%) Windows Server 2012
7 21 (5.72%) Unix
8 17 (4.63%) Windows 10
9 11 (3.00%) Red Hat Enterprise Linux
9 11 (3.00%) Windows 8
10 10 (2.72%) Mac OS
11 6 (1.63%) Mac OS X
11 6 (1.63%) Windows Server 2003
12 4 (1.09%) Android
12 4 (1.09%) Apple iOS
12 4 (1.09%) Windows Mobile
13 2 (0.54%) CentOS
13 2 (0.54%) Windows Phone
13 2 (0.54%) Windows Vista
14 1 (0.27%) SUSE
Processes & Methodologies
1 367 (100.00%) ITIL
2 133 (36.24%) Service Management
3 82 (22.34%) Service Delivery
4 81 (22.07%) Change Management
5 78 (21.25%) Agile Software Development
6 75 (20.44%) Project Management
7 62 (16.89%) ITSM
8 55 (14.99%) Incident Management
9 49 (13.35%) Stakeholder Management
10 42 (11.44%) PRINCE2
10 42 (11.44%) Problem Management
11 41 (11.17%) Configuration Management
12 34 (9.26%) Service Design
12 34 (9.26%) Workflow
13 27 (7.36%) AOP
14 26 (7.08%) CRM
15 24 (6.54%) Customer Requirements
15 24 (6.54%) DevOps
16 23 (6.27%) Presales
16 23 (6.27%) Scrum
Programming Languages
1 48 (13.08%) SQL
2 30 (8.17%) PowerShell
3 19 (5.18%) Java
4 17 (4.63%) JavaScript
5 14 (3.81%) Shell Script
6 7 (1.91%) Perl
6 7 (1.91%) Python
7 6 (1.63%) PHP
8 5 (1.36%) PL/SQL
8 5 (1.36%) Ruby
9 2 (0.54%) C#
9 2 (0.54%) MATLAB
9 2 (0.54%) VBA
10 1 (0.27%) C
10 1 (0.27%) R
10 1 (0.27%) T-SQL
10 1 (0.27%) VB
10 1 (0.27%) VB.NET
10 1 (0.27%) VB6
Qualifications
1 44 (11.99%) Microsoft Certification
2 41 (11.17%) Degree
3 31 (8.45%) Cisco Certification
4 30 (8.17%) MCSE
5 24 (6.54%) CCNP
6 19 (5.18%) MCSA
7 15 (4.09%) CCNA
7 15 (4.09%) PRINCE2 Practitioner
8 14 (3.81%) MCP
9 13 (3.54%) CISSP
10 12 (3.27%) PMI Certification
10 12 (3.27%) PMP
11 11 (3.00%) CAPM
11 11 (3.00%) Security Cleared
12 10 (2.72%) Citrix Certification
12 10 (2.72%) ITIL Certification
12 10 (2.72%) MCITP
13 9 (2.45%) CCA
13 9 (2.45%) SC Cleared
13 9 (2.45%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 46 (12.53%) SLA
2 11 (3.00%) ISO 9000
3 9 (2.45%) ISO/IEC 20000
4 8 (2.18%) ISO/IEC 27001
4 8 (2.18%) PMO
5 6 (1.63%) QA
5 6 (1.63%) Sarbanes-Oxley
6 4 (1.09%) PCI DSS
7 3 (0.82%) Data Quality
7 3 (0.82%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
8 2 (0.54%) ISO 22301
8 2 (0.54%) ISO 9001
9 1 (0.27%) GDPR
System Software
1 86 (23.43%) Active Directory
2 37 (10.08%) VMware Infrastructure
3 18 (4.90%) VMware ESXi
4 13 (3.54%) Hyper-V
4 13 (3.54%) XenApp
5 11 (3.00%) Virtual Desktop
6 10 (2.72%) Terminal Services
7 8 (2.18%) XenDesktop
8 4 (1.09%) Microsoft Virtual Server
8 4 (1.09%) Virtual Servers
9 3 (0.82%) Citrix Presentation Server
9 3 (0.82%) vSphere
10 1 (0.27%) Active Directory Lightweight Directory Services
10 1 (0.27%) BitLocker
10 1 (0.27%) Firmware
Systems Management
1 19 (5.18%) SCCM
2 15 (4.09%) Cisco CUCM
3 12 (3.27%) Microsoft Clustering
3 12 (3.27%) SCOM
4 8 (2.18%) FortiGate
5 7 (1.91%) SCOrch
5 7 (1.91%) Simpana
6 6 (1.63%) Ansible
6 6 (1.63%) Microsoft Intune
6 6 (1.63%) Nagios
6 6 (1.63%) Opscode Chef
6 6 (1.63%) Puppet
6 6 (1.63%) SCVMM
7 5 (1.36%) ServiceCenter
7 5 (1.36%) vCenter Server
8 4 (1.09%) Norton AntiVirus
9 3 (0.82%) Cisco UCCE
9 3 (0.82%) Cisco UCCX
10 2 (0.54%) Cisco IPCC
11 1 (0.27%) NetBackup
Vendors
1 160 (43.60%) Microsoft
2 70 (19.07%) VMware
3 67 (18.26%) Citrix
4 63 (17.17%) Cisco
5 50 (13.62%) ServiceNow
6 39 (10.63%) Remedy
7 35 (9.54%) Ivanti
8 29 (7.90%) BMC
9 22 (5.99%) Oracle
10 16 (4.36%) HP
11 15 (4.09%) Apple
12 13 (3.54%) Red Hat
13 12 (3.27%) AppDynamics
13 12 (3.27%) Splunk
14 11 (3.00%) F5
14 11 (3.00%) Google
15 9 (2.45%) CheckPoint
15 9 (2.45%) CommVault
15 9 (2.45%) EMC
16 8 (2.18%) Bloomberg