Period
to 23 November 2017

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for ITIL V3 skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL V3 over the 6 months to 23 November 2017 with a comparison to the same period in the previous 2 years.

ITIL Version 3
England > London
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 477 432 444
Rank change year-on-year -45 +12 -98
Permanent jobs citing ITIL V3 410 479 583
As % of all permanent IT jobs advertised in London 0.55% 0.63% 0.66%
As % of the Processes & Methodologies category 0.60% 0.69% 0.73%
Number of salaries quoted 330 394 475
London median annual salary £47,500 £50,000 £55,000
Median salary % change year-on-year -5.00% -9.09% +10.00%
10th Percentile £30,000 £28,450 £28,500
90th Percentile £75,000 £72,500 £80,000
England median annual salary £45,000 £45,000 £47,500
% change year-on-year - -5.26% -

ITIL V3 is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Permanent vacancies with a requirement for process or methodology skills 68818 68936 79416
As % of all permanent IT jobs advertised in London 91.60% 90.67% 89.58%
Number of salaries quoted 53025 59292 66921
London median annual salary £60,000 £58,000 £55,000
Median salary % change year-on-year +3.45% +5.45% -
10th Percentile £35,000 £33,750 £33,000
90th Percentile £90,000 £88,750 £86,250
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

ITIL V3
Job Vacancy Trend in London

Job postings citing ITIL V3 as a percentage of all IT jobs advertised in London.

Job vacancy trend for ITIL V3 in London

ITIL V3
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL V3 in London.

Salary trend for ITIL V3 in London

ITIL V3
Salary Histogram in London

The salary distribution of IT jobs citing ITIL V3 in London over the 6 months to 23 November 2017.

Salary histogram for ITIL V3 in London

ITIL V3
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL V3 within the London region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +40 135 £47,500 -5.00% 5
West London +3 20 £53,750 +29.52% 4
South London -39 19 £47,500 -5.00% 3
East London -4 6 £67,500 +48.89%
North London -12 2 £27,500 -37.50%
ITIL V3
England

For the 6 months to 23 November 2017, IT jobs citing ITIL V3 also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region with a requirement for ITIL V3.

1 410 (100.00%) ITIL
2 182 (44.39%) Microsoft
3 164 (40.00%) Windows
4 155 (37.80%) Service Management
5 119 (29.02%) Change Management
6 112 (27.32%) Active Directory
7 97 (23.66%) Finance
8 93 (22.68%) Project Management
9 89 (21.71%) Service Delivery
10 81 (19.76%) Microsoft Office
11 79 (19.27%) SQL
12 78 (19.02%) Linux
13 74 (18.05%) Cisco
13 74 (18.05%) ITSM
14 71 (17.32%) VMware
15 68 (16.59%) SLA
15 68 (16.59%) SharePoint
16 67 (16.34%) Office 365
17 60 (14.63%) Citrix
17 60 (14.63%) Incident Management
18 59 (14.39%) Windows 7
19 58 (14.15%) SQL Server
20 53 (12.93%) Problem Management
21 51 (12.44%) Microsoft Certification
21 51 (12.44%) Windows Server
22 46 (11.22%) ServiceNow
22 46 (11.22%) VMware Infrastructure
23 45 (10.98%) MS Exchange
23 45 (10.98%) Remedy
24 44 (10.73%) Windows Server 2008

ITIL V3
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 68 (16.59%) SharePoint
2 45 (10.98%) MS Exchange
3 32 (7.80%) Exchange Server 2010
4 23 (5.61%) IIS
5 18 (4.39%) Exchange Server 2007
6 17 (4.15%) SharePoint 2010
7 16 (3.90%) Skype for Business
8 13 (3.17%) Blackberry Enterprise Server
8 13 (3.17%) Exchange Server 2013
9 10 (2.44%) NetWeaver
10 9 (2.20%) CMS
10 9 (2.20%) SharePoint 2013
11 6 (1.46%) Adobe Experience Manager
12 5 (1.22%) Tomcat
13 4 (0.98%) Anypoint
13 4 (0.98%) Apache
13 4 (0.98%) WebLogic
13 4 (0.98%) WebSphere
14 3 (0.73%) Sitefinity
14 3 (0.73%) Umbraco
Applications
1 81 (19.76%) Microsoft Office
2 30 (7.32%) Microsoft Excel
3 25 (6.10%) Microsoft PowerPoint
4 10 (2.44%) MS Visio
5 7 (1.71%) Microsoft Project
6 4 (0.98%) Maya
Business Applications
1 27 (6.59%) Remedy ITSM
2 14 (3.41%) Dynamics CRM
3 11 (2.68%) SAP BPC
4 7 (1.71%) Eloqua
5 4 (0.98%) Dynamics AX
5 4 (0.98%) Eikon
6 3 (0.73%) assyst
7 1 (0.24%) PlanetPress Connect
7 1 (0.24%) Sage CRM
7 1 (0.24%) SAP R/3
Cloud Services
1 67 (16.34%) Office 365
2 38 (9.27%) Microsoft Azure
3 37 (9.02%) Amazon AWS
4 13 (3.17%) SaaS
5 5 (1.22%) Adobe Analytics
5 5 (1.22%) Amazon ELB
5 5 (1.22%) AWS CloudFormation
5 5 (1.22%) IaaS
6 4 (0.98%) Amazon SQS
6 4 (0.98%) Dynamics 365
7 3 (0.73%) PaaS
8 2 (0.49%) Adobe Creative Cloud
9 1 (0.24%) Azure Active Directory
9 1 (0.24%) G Suite
9 1 (0.24%) Slack
9 1 (0.24%) Yammer
Communications & Networking
1 38 (9.27%) SAN
2 37 (9.02%) WAN
3 34 (8.29%) LAN
4 27 (6.59%) Firewall
5 23 (5.61%) DNS
5 23 (5.61%) VPN
6 22 (5.37%) Skype
6 22 (5.37%) TCP/IP
7 21 (5.12%) Unified Communications
7 21 (5.12%) VoIP
8 19 (4.63%) DHCP
9 18 (4.39%) Network Security
10 12 (2.93%) Cisco IOS
11 11 (2.68%) Internet
11 11 (2.68%) SNMP
12 10 (2.44%) MPLS
13 9 (2.20%) Wireless
14 8 (1.95%) SMTP
15 7 (1.71%) IPsec
15 7 (1.71%) NetScaler
Database & Business Intelligence
1 58 (14.15%) SQL Server
2 17 (4.15%) MySQL
3 15 (3.66%) SQL Server 2008
4 11 (2.68%) SAP BW
4 11 (2.68%) SAP HANA
5 10 (2.44%) SQL Server Reporting Services
6 9 (2.20%) SQL Server Integration Services
7 7 (1.71%) BusinessObjects
7 7 (1.71%) Microsoft Analysis Services
7 7 (1.71%) Oracle Reports
7 7 (1.71%) SAP Data Services
7 7 (1.71%) SQL Server Analysis Services
8 6 (1.46%) Redis
8 6 (1.46%) SQL Server 2005
9 5 (1.22%) NoSQL
10 4 (0.98%) Amazon Redshift
10 4 (0.98%) MariaDB
10 4 (0.98%) RDBMS
10 4 (0.98%) Relational Database
11 3 (0.73%) SQL Server 2014
Development Applications
1 13 (3.17%) JIRA
2 4 (0.98%) Talend Open Studio
3 2 (0.49%) Visual Studio
4 1 (0.24%) Atlassian Bamboo
4 1 (0.24%) Cucumber
4 1 (0.24%) Gatling
4 1 (0.24%) Git (software)
4 1 (0.24%) JMeter
4 1 (0.24%) Selenium
4 1 (0.24%) SonarQube
4 1 (0.24%) Subversion
4 1 (0.24%) Team Foundation Server
4 1 (0.24%) TeamCity
General
1 97 (23.66%) Finance
2 30 (7.32%) Banking
2 30 (7.32%) Financial Institution
3 18 (4.39%) Investment Banking
4 15 (3.66%) Marketing
5 13 (3.17%) Telecoms
6 11 (2.68%) Law
7 8 (1.95%) Italian Language
8 6 (1.46%) Front Office
8 6 (1.46%) Legal
9 3 (0.73%) Advertising
9 3 (0.73%) German Language
9 3 (0.73%) Publishing
9 3 (0.73%) Spanish Language
10 2 (0.49%) Local Government
10 2 (0.49%) Manufacturing
10 2 (0.49%) Retail
Job Titles
1 113 (27.56%) Analyst
2 45 (10.98%) Support Analyst
3 39 (9.51%) Service Analyst
4 35 (8.54%) Service Manager
5 29 (7.07%) Infrastructure Engineer
6 28 (6.83%) Applications Support
6 28 (6.83%) Support Engineer
7 23 (5.61%) Delivery Manager
7 23 (5.61%) Services Delivery Manager
8 22 (5.37%) Administrator
9 21 (5.12%) Architect
10 20 (4.88%) Consultant
11 19 (4.63%) Service Desk Analyst
12 18 (4.39%) Applications Support Analyst
13 17 (4.15%) Business Analyst
13 17 (4.15%) ITIL Service Analyst
14 16 (3.90%) 2nd Line Support
14 16 (3.90%) Technical Manager
14 16 (3.90%) Technical Support
15 15 (3.66%) IT Support
Libraries, Frameworks & Software Standards
1 33 (8.05%) Web Services
2 22 (5.37%) .NET
3 19 (4.63%) HTML
4 18 (4.39%) XML
5 14 (3.41%) SOAP
6 13 (3.17%) .NET Framework
6 13 (3.17%) Ajax
6 13 (3.17%) REST
7 11 (2.68%) Middleware
8 8 (1.95%) CSS
9 6 (1.46%) XMPP
10 4 (0.98%) J2EE
10 4 (0.98%) Java EE
10 4 (0.98%) JMS
10 4 (0.98%) SAP Fiori
11 3 (0.73%) ASP.NET
11 3 (0.73%) SAP Basis
12 2 (0.49%) AngularJS
12 2 (0.49%) DHTML
12 2 (0.49%) RESTful
Miscellaneous
1 42 (10.24%) Data Centre
2 36 (8.78%) Hedge funds
3 35 (8.54%) Management Information System
4 29 (7.07%) Analytical Skills
5 27 (6.59%) Clustering
6 22 (5.37%) CMDB
7 21 (5.12%) User Experience
8 17 (4.15%) Blackberry
8 17 (4.15%) Video Conferencing
9 13 (3.17%) iPhone
10 12 (2.93%) EMC VMAX
10 12 (2.93%) EMC VNX
10 12 (2.93%) Replication
11 11 (2.68%) Public Cloud
12 9 (2.20%) iPad
13 8 (1.95%) Enterprise Software
13 8 (1.95%) Fat Client
13 8 (1.95%) Thin Client
14 7 (1.71%) PMI
14 7 (1.71%) Smartphone
Operating Systems
1 164 (40.00%) Windows
2 78 (19.02%) Linux
3 59 (14.39%) Windows 7
4 51 (12.44%) Windows Server
5 44 (10.73%) Windows Server 2008
6 41 (10.00%) Unix
7 30 (7.32%) Windows Server 2012
8 29 (7.07%) Windows 10
9 21 (5.12%) Windows 8
10 20 (4.88%) Red Hat Enterprise Linux
11 13 (3.17%) Windows Server 2003
12 12 (2.93%) Mac OS
13 7 (1.71%) Solaris
14 6 (1.46%) Apple iOS
15 5 (1.22%) Windows XP
16 4 (0.98%) Mac OS X
17 3 (0.73%) CentOS
17 3 (0.73%) Windows Vista
18 2 (0.49%) Android
19 1 (0.24%) Windows Mobile
Processes & Methodologies
1 410 (100.00%) ITIL
2 155 (37.80%) Service Management
3 119 (29.02%) Change Management
4 93 (22.68%) Project Management
5 89 (21.71%) Service Delivery
6 74 (18.05%) ITSM
7 60 (14.63%) Incident Management
8 53 (12.93%) Problem Management
9 44 (10.73%) Agile Software Development
10 43 (10.49%) PRINCE2
11 38 (9.27%) Stakeholder Management
12 36 (8.78%) Presales
13 35 (8.54%) Continuous Improvement
14 34 (8.29%) Configuration Management
15 31 (7.56%) Workflow
16 30 (7.32%) Release Management
17 27 (6.59%) Customer Requirements
18 26 (6.34%) Root Cause Analysis
19 23 (5.61%) ITIL V2
20 22 (5.37%) Service Design
Programming Languages
1 79 (19.27%) SQL
2 40 (9.76%) PowerShell
3 27 (6.59%) Java
4 17 (4.15%) JavaScript
5 12 (2.93%) Shell Script
5 12 (2.93%) VBScript
6 10 (2.44%) T-SQL
7 8 (1.95%) Python
7 8 (1.95%) VB
8 6 (1.46%) Perl
8 6 (1.46%) PHP
9 5 (1.22%) C#
9 5 (1.22%) Ruby
10 2 (0.49%) Bash Shell
11 1 (0.24%) ABAP
11 1 (0.24%) Apple Swift
11 1 (0.24%) C
11 1 (0.24%) VB.NET
11 1 (0.24%) VB6
11 1 (0.24%) X++
Qualifications
1 51 (12.44%) Microsoft Certification
2 33 (8.05%) Degree
3 31 (7.56%) MCSE
4 25 (6.10%) Cisco Certification
5 22 (5.37%) CCNP
5 22 (5.37%) MCSA
6 18 (4.39%) MCP
7 15 (3.66%) Security Cleared
8 12 (2.93%) CCNA
8 12 (2.93%) CISSP
8 12 (2.93%) MCDST
9 11 (2.68%) PMI Certification
10 10 (2.44%) PMP
10 10 (2.44%) PRINCE2 Practitioner
10 10 (2.44%) SC Cleared
11 8 (1.95%) MCITP
11 8 (1.95%) SANS
12 7 (1.71%) Citrix Certification
13 6 (1.46%) CCIE
13 6 (1.46%) ITIL Certification
Quality Assurance & Compliance
1 68 (16.59%) SLA
2 17 (4.15%) ISO/IEC 27001
3 14 (3.41%) ISO 9000
4 11 (2.68%) ISO/IEC 20000
5 7 (1.71%) PCI DSS
6 4 (0.98%) Data Quality
6 4 (0.98%) QA
7 3 (0.73%) ISO 9001
7 3 (0.73%) PMO
7 3 (0.73%) SSAE 16
8 2 (0.49%) COBIT
8 2 (0.49%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
8 2 (0.49%) Sarbanes-Oxley
9 1 (0.24%) ISO 22301
System Software
1 112 (27.32%) Active Directory
2 46 (11.22%) VMware Infrastructure
3 28 (6.83%) VMware ESXi
4 11 (2.68%) Virtual Desktop
5 10 (2.44%) Cronacle
6 9 (2.20%) vSphere
7 8 (1.95%) XenApp
8 6 (1.46%) Terminal Services
9 4 (0.98%) Virtual Servers
9 4 (0.98%) XenDesktop
10 3 (0.73%) Hyper-V
11 1 (0.24%) Citrix Presentation Server
11 1 (0.24%) Docker
11 1 (0.24%) Microsoft App-V
11 1 (0.24%) VMware Server
Systems Management
1 33 (8.05%) SCCM
2 21 (5.12%) Cisco CUCM
2 21 (5.12%) Microsoft Clustering
3 18 (4.39%) SCOM
4 12 (2.93%) SCOrch
4 12 (2.93%) Simpana
5 11 (2.68%) Tivoli
5 11 (2.68%) vCenter Server
6 9 (2.20%) Cisco UCCX
6 9 (2.20%) Microsoft Intune
7 7 (1.71%) Perfmon
8 6 (1.46%) FortiGate
8 6 (1.46%) Nagios
8 6 (1.46%) Opscode Chef
9 5 (1.22%) Ansible
9 5 (1.22%) Cisco UCCE
9 5 (1.22%) Norton AntiVirus
9 5 (1.22%) Puppet
9 5 (1.22%) ServiceCenter
10 4 (0.98%) Tivoli Storage Manager
Vendors
1 182 (44.39%) Microsoft
2 74 (18.05%) Cisco
3 71 (17.32%) VMware
4 60 (14.63%) Citrix
5 46 (11.22%) ServiceNow
6 45 (10.98%) Remedy
7 32 (7.80%) LANDesk
8 25 (6.10%) Sybase
9 23 (5.61%) Oracle
10 22 (5.37%) BMC
10 22 (5.37%) HEAT Software
10 22 (5.37%) Red Hat
11 21 (5.12%) HP
12 20 (4.88%) IBM
13 16 (3.90%) Bloomberg
14 14 (3.41%) CommVault
14 14 (3.41%) EMC
14 14 (3.41%) SAP
15 13 (3.17%) Sun
16 12 (2.93%) Reuters