Period
to 25 June 2018

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for ITIL V3 skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL V3 over the 6 months to 25 June 2018 with a comparison to the same period in the previous 2 years.

ITIL Version 3
England > London
6 months to
25 Jun 2018
Same period 2017 Same period 2016
Rank 538 443 444
Rank change year-on-year -95 +1 -31
Permanent jobs citing ITIL V3 302 448 536
As % of all permanent IT jobs advertised in London 0.43% 0.64% 0.65%
As % of the Processes & Methodologies category 0.47% 0.69% 0.72%
Number of salaries quoted 253 362 460
London median annual salary £48,000 £49,250 £50,000
Median salary % change year-on-year -2.54% -1.50% +5.26%
10th Percentile £28,650 £30,000 £29,975
90th Percentile £78,750 £75,000 £73,750
England median annual salary £45,000 £45,000 £47,500
% change year-on-year - -5.26% +3.26%

ITIL V3 is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for process or methodology skills.

All Process and Methodology Skills
London
Permanent vacancies with a requirement for process or methodology skills 64,233 64,486 74,787
As % of all permanent IT jobs advertised in London 91.53% 91.58% 91.27%
Number of salaries quoted 51,584 52,695 64,337
London median annual salary £60,000 £60,000 £57,500
Median salary % change year-on-year - +4.35% +4.55%
10th Percentile £35,000 £34,500 £33,500
90th Percentile £95,000 £90,000 £86,250
England median annual salary £50,000 £50,000 £49,000
% change year-on-year - +2.04% +3.16%

ITIL V3
Job Vacancy Trend in London

Job postings citing ITIL V3 as a percentage of all IT jobs advertised in London.

Job vacancy trend for ITIL V3 in London

ITIL V3
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL V3 in London.

Salary trend for ITIL V3 in London

ITIL V3
Salary Histogram in London

The salary distribution of IT jobs citing ITIL V3 in London over the 6 months to 25 June 2018.

Salary histogram for ITIL V3 in London

ITIL V3
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL V3 within the London region over the 6 months to 25 June 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -57 63 £60,000 +39.53% 5
West London +17 27 £40,000 -15.79% 7
South London -36 14 £50,173 +5.63% 2
North London -1 1 £31,500 -45.32%
ITIL V3
England

For the 6 months to 25 June 2018, IT jobs citing ITIL V3 also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region with a requirement for ITIL V3.

1 302 (100.00%) ITIL
2 140 (46.36%) Microsoft
3 106 (35.10%) Windows
4 94 (31.13%) Service Management
5 81 (26.82%) Agile Software Development
6 74 (24.50%) Active Directory
7 69 (22.85%) Service Delivery
8 59 (19.54%) Finance
9 57 (18.87%) Degree
10 53 (17.55%) Problem Management
11 50 (16.56%) Microsoft Office
12 49 (16.23%) Problem-Solving
13 47 (15.56%) VMware
14 45 (14.90%) CRM
15 44 (14.57%) Project Management
16 43 (14.24%) Stakeholder Management
16 43 (14.24%) ServiceNow
17 40 (13.25%) Change Management
18 39 (12.91%) PRINCE2
18 39 (12.91%) Incident Management
19 37 (12.25%) Microsoft Certification
20 36 (11.92%) ITSM
20 36 (11.92%) VMware Infrastructure
20 36 (11.92%) Windows 7
21 35 (11.59%) Office 365
21 35 (11.59%) Analytical Skills
22 34 (11.26%) Citrix
22 34 (11.26%) Cisco
22 34 (11.26%) SQL
23 33 (10.93%) SLA

ITIL V3
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 30 (9.93%) MS Exchange
2 19 (6.29%) Skype for Business
3 16 (5.30%) Exchange Server 2010
4 11 (3.64%) CMS
5 9 (2.98%) WebLogic
5 9 (2.98%) WebSphere
6 7 (2.32%) SharePoint
7 6 (1.99%) Exchange Server 2013
8 5 (1.66%) Blackberry Enterprise Server
9 4 (1.32%) Exchange Server 2007
10 3 (0.99%) IIS
11 2 (0.66%) Adobe Experience Manager
12 1 (0.33%) Confluence
12 1 (0.33%) Exchange Server 2003
12 1 (0.33%) Joomla!
12 1 (0.33%) WordPress
Applications
1 50 (16.56%) Microsoft Office
2 22 (7.28%) Microsoft PowerPoint
3 20 (6.62%) Microsoft Excel
4 9 (2.98%) MS Visio
5 2 (0.66%) Acrobat
5 2 (0.66%) AutoCAD
5 2 (0.66%) Microsoft Project
6 1 (0.33%) Maya
Business Applications
1 23 (7.62%) Dynamics CRM
2 5 (1.66%) Remedy ITSM
3 4 (1.32%) Eloqua
4 3 (0.99%) Northgate Housing
5 2 (0.66%) SAP MM
5 2 (0.66%) SAP PP
5 2 (0.66%) SAP PP-PI
5 2 (0.66%) SAP Retail
5 2 (0.66%) SAP SD
6 1 (0.33%) Dynamics AX
6 1 (0.33%) Dynamics GP
Cloud Services
1 35 (11.59%) Office 365
2 24 (7.95%) Microsoft Azure
3 12 (3.97%) Amazon AWS
4 5 (1.66%) IaaS
4 5 (1.66%) Slack
5 4 (1.32%) OneDrive
6 3 (0.99%) Mimecast
7 2 (0.66%) Adobe Analytics
7 2 (0.66%) Adobe Creative Cloud
7 2 (0.66%) Amazon CloudWatch
7 2 (0.66%) Cloud Computing
7 2 (0.66%) Datadog
7 2 (0.66%) G Suite
8 1 (0.33%) Dropbox
8 1 (0.33%) PaaS
Communications & Networking
1 24 (7.95%) LAN
2 23 (7.62%) WAN
3 19 (6.29%) Firewall
3 19 (6.29%) SAN
4 16 (5.30%) WebEx
5 13 (4.30%) DHCP
5 13 (4.30%) TCP/IP
5 13 (4.30%) VPN
6 12 (3.97%) Skype
7 11 (3.64%) Internet
8 10 (3.31%) VoIP
9 8 (2.65%) Wi-Fi
9 8 (2.65%) Wireless
10 7 (2.32%) DNS
11 5 (1.66%) Ethernet
11 5 (1.66%) iSCSI
11 5 (1.66%) Network Security
11 5 (1.66%) SSL
12 4 (1.32%) BGP
12 4 (1.32%) VLAN
Database & Business Intelligence
1 21 (6.95%) SQL Server
2 15 (4.97%) Relational Database
3 14 (4.64%) SQL Server 2008
4 9 (2.98%) RDBMS
5 4 (1.32%) SQL Server 2012
6 3 (0.99%) Oracle Reports
6 3 (0.99%) SQL Server 2016
7 2 (0.66%) MongoDB
7 2 (0.66%) MySQL
7 2 (0.66%) PostgreSQL
8 1 (0.33%) Power BI
Development Applications
1 7 (2.32%) JIRA
2 4 (1.32%) Atlassian Bamboo
2 4 (1.32%) Cucumber
2 4 (1.32%) Gatling
2 4 (1.32%) JMeter
2 4 (1.32%) Selenium
2 4 (1.32%) SonarQube
General
1 59 (19.54%) Finance
2 14 (4.64%) Retail
3 13 (4.30%) Telecoms
4 11 (3.64%) Marketing
5 9 (2.98%) Italian Language
6 7 (2.32%) German Language
7 5 (1.66%) Advertising
7 5 (1.66%) Banking
7 5 (1.66%) Law
8 4 (1.32%) Legal
8 4 (1.32%) Spanish Language
9 2 (0.66%) Automotive
9 2 (0.66%) Billing
9 2 (0.66%) French Language
9 2 (0.66%) Manufacturing
10 1 (0.33%) Financial Institution
Job Titles
1 62 (20.53%) Analyst
2 52 (17.22%) Service Manager
3 37 (12.25%) Support Engineer
4 33 (10.93%) Support Analyst
5 25 (8.28%) Desktop Support
6 22 (7.28%) Applications Support
7 19 (6.29%) Applications Manager
8 17 (5.63%) Delivery Manager
9 16 (5.30%) Service Analyst
10 15 (4.97%) IT Manager
11 14 (4.64%) Applications Support Analyst
12 13 (4.30%) Desktop Engineer
12 13 (4.30%) Services Delivery Manager
13 12 (3.97%) Java Engineer
14 11 (3.64%) Architect
14 11 (3.64%) Consultant
14 11 (3.64%) Desktop Support Engineer
14 11 (3.64%) Infrastructure Engineer
14 11 (3.64%) IT Analyst
14 11 (3.64%) IT Support
Libraries, Frameworks & Software Standards
1 26 (8.61%) XML
2 15 (4.97%) Web Services
3 9 (2.98%) Java EE
3 9 (2.98%) JMS
4 8 (2.65%) J2EE
5 5 (1.66%) Software Packaging
6 4 (1.32%) .NET
7 3 (0.99%) Mason
7 3 (0.99%) REST
8 2 (0.66%) JDBC
8 2 (0.66%) LDAP
8 2 (0.66%) ODBC
8 2 (0.66%) SAML
9 1 (0.33%) AngularJS
9 1 (0.33%) COM
9 1 (0.33%) CSS
9 1 (0.33%) HTML
9 1 (0.33%) Java ME
9 1 (0.33%) SOAP
Miscellaneous
1 35 (11.59%) Analytical Skills
2 33 (10.93%) Computer Science
2 33 (10.93%) Management Information System
3 23 (7.62%) Data Centre
4 20 (6.62%) Clustering
5 16 (5.30%) Enterprise Software
5 16 (5.30%) Self-Motivation
6 11 (3.64%) Fintech
7 10 (3.31%) Blackberry
7 10 (3.31%) User Experience
8 7 (2.32%) EMC VNX
8 7 (2.32%) iPhone
8 7 (2.32%) Public Cloud
9 6 (1.99%) CMDB
9 6 (1.99%) EMC VMAX
9 6 (1.99%) Video Conferencing
10 5 (1.66%) Private Cloud
11 4 (1.32%) EPoS
11 4 (1.32%) Hybrid Cloud
11 4 (1.32%) SWIFT
Operating Systems
1 106 (35.10%) Windows
2 36 (11.92%) Windows 7
3 31 (10.26%) Linux
4 27 (8.94%) Windows Server
5 23 (7.62%) Windows Server 2008
6 21 (6.95%) Windows Server 2012
7 20 (6.62%) Unix
8 17 (5.63%) Windows 10
9 9 (2.98%) Android
9 9 (2.98%) Windows 8
10 8 (2.65%) Apple iOS
10 8 (2.65%) Red Hat Enterprise Linux
11 7 (2.32%) Mac OS X
12 6 (1.99%) Mac OS
13 5 (1.66%) Windows Mobile
14 3 (0.99%) Mac OS X Server
14 3 (0.99%) Windows Phone
14 3 (0.99%) Windows XP
15 1 (0.33%) Windows Server 2003
Processes & Methodologies
1 302 (100.00%) ITIL
2 94 (31.13%) Service Management
3 81 (26.82%) Agile Software Development
4 69 (22.85%) Service Delivery
5 53 (17.55%) Problem Management
6 49 (16.23%) Problem-Solving
7 45 (14.90%) CRM
8 44 (14.57%) Project Management
9 43 (14.24%) Stakeholder Management
10 40 (13.25%) Change Management
11 39 (12.91%) Incident Management
11 39 (12.91%) PRINCE2
12 36 (11.92%) ITSM
13 30 (9.93%) Service Design
14 27 (8.94%) Configuration Management
15 26 (8.61%) Information Security
16 25 (8.28%) Release Management
17 24 (7.95%) Decision-Making
18 21 (6.95%) DevOps
18 21 (6.95%) Risk Management
Programming Languages
1 34 (11.26%) SQL
2 17 (5.63%) Java
3 14 (4.64%) PowerShell
4 4 (1.32%) JavaScript
5 3 (0.99%) PL/SQL
6 2 (0.66%) Bash Shell
6 2 (0.66%) Perl
6 2 (0.66%) Python
Qualifications
1 57 (18.87%) Degree
2 37 (12.25%) Microsoft Certification
3 25 (8.28%) MCSE
4 22 (7.28%) MCP
5 21 (6.95%) MCSA
6 16 (5.30%) Cisco Certification
7 14 (4.64%) CCNA
7 14 (4.64%) Computer Science Degree
8 9 (2.98%) ITIL Certification
9 8 (2.65%) MCDST
10 7 (2.32%) CISSP
11 6 (1.99%) A+ Certification
11 6 (1.99%) CCNP
11 6 (1.99%) Security Cleared
12 5 (1.66%) MCITP
13 4 (1.32%) PRINCE2 Practitioner
13 4 (1.32%) VCAP
13 4 (1.32%) VMware Certified Professional (VCP)
14 3 (0.99%) CBAP
14 3 (0.99%) CCENT
Quality Assurance & Compliance
1 33 (10.93%) SLA
2 12 (3.97%) PMO
3 10 (3.31%) ISO/IEC 27001
4 8 (2.65%) PCI DSS
5 7 (2.32%) QA
6 6 (1.99%) GDPR
6 6 (1.99%) ISO/IEC 20000
7 4 (1.32%) COBIT
8 2 (0.66%) COSO
9 1 (0.33%) ISO 22301
9 1 (0.33%) ISO 9001
9 1 (0.33%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 1 (0.33%) Sarbanes-Oxley
System Software
1 74 (24.50%) Active Directory
2 36 (11.92%) VMware Infrastructure
3 16 (5.30%) VMware ESXi
4 10 (3.31%) Hyper-V
5 9 (2.98%) Virtual Desktop
6 7 (2.32%) Virtual Servers
6 7 (2.32%) XenApp
7 4 (1.32%) Microsoft Virtual Server
7 4 (1.32%) vSphere
8 3 (0.99%) VMware Workstation
9 2 (0.66%) BitLocker
9 2 (0.66%) Citrix Presentation Server
9 2 (0.66%) Docker
9 2 (0.66%) XenDesktop
10 1 (0.33%) Forefront TMG
10 1 (0.33%) XenServer
Systems Management
1 28 (9.27%) SCCM
2 19 (6.29%) SCOM
3 12 (3.97%) HP UCMDB
4 10 (3.31%) Failover Clustering
5 8 (2.65%) Cisco CUCM
6 7 (2.32%) vCenter Server
7 6 (1.99%) Microsoft Clustering
7 6 (1.99%) SCOrch
7 6 (1.99%) Simpana
8 4 (1.32%) HP Quality Center
8 4 (1.32%) SCVMM
8 4 (1.32%) ServiceCenter
8 4 (1.32%) Single Sign-On
9 2 (0.66%) Cisco UCCX
9 2 (0.66%) McAfee ePO
9 2 (0.66%) Nagios
9 2 (0.66%) Pingdom
9 2 (0.66%) Tivoli
9 2 (0.66%) Tivoli Monitoring
9 2 (0.66%) WSUS
Vendors
1 140 (46.36%) Microsoft
2 47 (15.56%) VMware
3 43 (14.24%) ServiceNow
4 34 (11.26%) Cisco
4 34 (11.26%) Citrix
5 31 (10.26%) HP
6 20 (6.62%) Apple
7 16 (5.30%) BMC
7 16 (5.30%) Oracle
8 12 (3.97%) EMC
9 11 (3.64%) Ivanti
10 10 (3.31%) Adobe
11 9 (2.98%) Remedy
11 9 (2.98%) Salesforce.com
12 8 (2.65%) CommVault
12 8 (2.65%) Red Hat
12 8 (2.65%) Splunk
13 6 (1.99%) Meraki
13 6 (1.99%) Wyse
14 5 (1.66%) SAP