Service Delivery Jobs in London

Service Delivery
England > London

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 19 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
19 Apr 2024
Same period 2023 Same period 2022
Rank 117 190 200
Rank change year-on-year +73 +10 +2
Permanent jobs citing Service Delivery 625 709 1,395
As % of all permanent jobs advertised in London 2.67% 1.93% 2.16%
As % of the Processes & Methodologies category 2.92% 2.03% 2.23%
Number of salaries quoted 405 545 981
10th Percentile £38,084 £32,500 £33,750
25th Percentile £49,125 £43,162 £47,500
Median annual salary (50th Percentile) £60,000 £65,000 £60,000
Median % change year-on-year -7.69% +8.33% -
75th Percentile £77,500 £83,750 £73,750
90th Percentile £91,250 £103,000 £91,250
England median annual salary £50,000 £51,918 £52,500
% change year-on-year -3.69% -1.11% +5.00%

All Process and Methodology Skills
London

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 21,414 35,001 62,519
As % of all permanent jobs advertised in London 91.57% 95.46% 96.76%
Number of salaries quoted 16,033 24,908 34,596
10th Percentile £38,000 £43,750 £42,500
25th Percentile £52,500 £55,000 £53,750
Median annual salary (50th Percentile) £71,000 £75,000 £70,000
Median % change year-on-year -5.33% +7.14% -
75th Percentile £95,000 £95,000 £92,500
90th Percentile £115,000 £115,000 £111,250
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Service Delivery
Job Vacancy Trend in London

Job postings citing Service Delivery as a proportion of all IT jobs advertised in London.

Job vacancy trend for Service Delivery in London

Service Delivery
Salary Trend in London

3-month moving average salary quoted in jobs citing Service Delivery in London.

Salary trend for Service Delivery in London

Service Delivery
Salary Histogram in London

Salary distribution for jobs citing Service Delivery in London over the 6 months to 19 April 2024.

Salary histogram for Service Delivery in London

Service Delivery
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the London region over the 6 months to 19 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +49 117 £65,000 -1.89% 22
South London +37 50 £47,500 +5.56% 6
North London +16 37 £55,000 +4.76% 2
West London -2 29 £51,000 +2.00% 11
East London +7 13 £55,000 +32.14% 11
Service Delivery
England

Service Delivery
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 31 (4.96%) SharePoint
2 30 (4.80%) Microsoft Exchange
3 6 (0.96%) Exchange Server 2013
4 5 (0.80%) Exchange Server 2010
5 3 (0.48%) Apache
6 2 (0.32%) CMS
6 2 (0.32%) Moodle
6 2 (0.32%) nginx
7 1 (0.16%) Apache Spark
7 1 (0.16%) Confluence
7 1 (0.16%) Documentum
7 1 (0.16%) IIS
7 1 (0.16%) Skype for Business
Applications
1 31 (4.96%) Microsoft Office
2 21 (3.36%) Microsoft Excel
3 13 (2.08%) Microsoft PowerPoint
4 3 (0.48%) Microsoft Project
Business Applications
1 17 (2.72%) Dynamics CRM
2 4 (0.64%) Elite 3E
3 3 (0.48%) NetSuite
3 3 (0.48%) Workday HCM
4 2 (0.32%) Adaptiv
4 2 (0.32%) Oracle EBS
4 2 (0.32%) SAP CX
5 1 (0.16%) NEC Housing
5 1 (0.16%) Oracle ERP
5 1 (0.16%) Oracle Procure-to-Pay
5 1 (0.16%) Remedy ITSM
5 1 (0.16%) SAP ERP
5 1 (0.16%) SAP HCM
Cloud Services
1 152 (24.32%) Azure
2 122 (19.52%) Microsoft 365
3 111 (17.76%) SaaS
4 65 (10.40%) Power Platform
5 29 (4.64%) AWS
6 28 (4.48%) PowerApps
7 27 (4.32%) Azure DevOps
8 23 (3.68%) Entra ID
9 22 (3.52%) Power Automate
10 12 (1.92%) Cloud Computing
11 10 (1.60%) Dynamics 365
12 8 (1.28%) OneDrive
13 6 (0.96%) PaaS
13 6 (0.96%) WhatsApp
14 5 (0.80%) Azure Synapse Analytics
14 5 (0.80%) IaaS
14 5 (0.80%) Virtual Private Cloud
15 4 (0.64%) Mimecast
15 4 (0.64%) Snowflake
16 3 (0.48%) Google Workspace
Communications & Networking
1 33 (5.28%) Firewall
1 33 (5.28%) WAN
2 24 (3.84%) LAN
3 19 (3.04%) VPN
4 17 (2.72%) Network Security
5 14 (2.24%) TCP/IP
5 14 (2.24%) Wi-Fi
6 13 (2.08%) SD-WAN
6 13 (2.08%) Wireless
7 10 (1.60%) DNS
7 10 (1.60%) Internet
8 8 (1.28%) Cisco Firepower
8 8 (1.28%) DHCP
9 7 (1.12%) MPLS
9 7 (1.12%) VoIP
10 6 (0.96%) SSL
10 6 (0.96%) Unified Communications
11 5 (0.80%) Cisco Nexus
11 5 (0.80%) F5 BIG-IP GTM
11 5 (0.80%) F5 BIG-IP LTM
Database & Business Intelligence
1 42 (6.72%) Power BI
2 38 (6.08%) SQL Server
3 19 (3.04%) Relational Database
4 13 (2.08%) SQL Server Reporting Services
5 7 (1.12%) Azure SQL Database
6 6 (0.96%) SAP HANA
7 5 (0.80%) Tableau
8 4 (0.64%) BusinessObjects
8 4 (0.64%) Data Warehouse
8 4 (0.64%) SQL Server Integration Services
9 3 (0.48%) GIS
10 2 (0.32%) Data Lake
10 2 (0.32%) Redis
11 1 (0.16%) Azure SQL Data Warehouse
11 1 (0.16%) Data Mining
11 1 (0.16%) OLAP
11 1 (0.16%) OLAP Cube
11 1 (0.16%) Oracle Database
11 1 (0.16%) Oracle OWB
11 1 (0.16%) RDBMS
Development Applications
1 7 (1.12%) JIRA
1 7 (1.12%) Visual Studio
2 2 (0.32%) Git
2 2 (0.32%) Selenium
2 2 (0.32%) Team Foundation Server
3 1 (0.16%) Jenkins
General
1 255 (40.80%) Social Skills
2 191 (30.56%) Finance
3 110 (17.60%) Inclusion and Diversity
4 106 (16.96%) Law
5 60 (9.60%) Analytical Skills
6 48 (7.68%) Legal
7 33 (5.28%) Public Sector
8 26 (4.16%) Banking
9 17 (2.72%) Retail
10 16 (2.56%) Local Government
10 16 (2.56%) Presentation Skills
11 15 (2.40%) Advertising
11 15 (2.40%) Organisational Skills
12 14 (2.24%) Financial Institution
12 14 (2.24%) Marketing
13 13 (2.08%) Investment Banking
14 11 (1.76%) Telecoms
15 10 (1.60%) Influencing Skills
16 9 (1.44%) Pharmaceutical
17 4 (0.64%) Police
Job Titles
1 175 (28.00%) Service Manager
2 155 (24.80%) Delivery Manager
3 151 (24.16%) Service Delivery Manager
4 146 (23.36%) Senior
5 97 (15.52%) Senior Manager
6 90 (14.40%) Senior Delivery Manager
6 90 (14.40%) Senior Service Delivery Manager
6 90 (14.40%) Senior Service Manager
7 70 (11.20%) Lead
8 64 (10.24%) IT Manager
9 59 (9.44%) Developer
10 57 (9.12%) Analyst
11 40 (6.40%) IT Services Manager
12 30 (4.80%) IT Services Delivery Manager
13 28 (4.48%) Architect
14 27 (4.32%) IT Support
15 23 (3.68%) Solutions Architect
16 21 (3.36%) Network Engineer
16 21 (3.36%) Support Engineer
17 19 (3.04%) Senior Architect
Libraries, Frameworks & Software Standards
1 21 (3.36%) CSS
2 18 (2.88%) HTML
3 10 (1.60%) .NET
4 7 (1.12%) .NET Framework
4 7 (1.12%) ASP.NET
4 7 (1.12%) Web Services
5 5 (0.80%) JSON
6 4 (0.64%) 802.1X
7 2 (0.32%) AWS CDK
7 2 (0.32%) Middleware
8 1 (0.16%) EDI
8 1 (0.16%) MDX
8 1 (0.16%) REST
8 1 (0.16%) XML
Miscellaneous
1 23 (3.68%) Management Information System
2 22 (3.52%) Self-Motivation
3 18 (2.88%) Mainframe
4 14 (2.24%) Hedge funds
5 13 (2.08%) Data Centre
6 12 (1.92%) Onboarding
7 11 (1.76%) Product Ownership
8 8 (1.28%) NHS
9 7 (1.12%) CMDB
9 7 (1.12%) Hybrid Cloud
10 6 (0.96%) Distributed Denial-of-Service
10 6 (0.96%) Enterprise Software
10 6 (0.96%) iPhone
10 6 (0.96%) Public Cloud
11 5 (0.80%) FMCG
12 4 (0.64%) Enterprise Cloud
12 4 (0.64%) Freedom of Information
12 4 (0.64%) IBM Mainframe
12 4 (0.64%) PMI
13 3 (0.48%) Cloud Native
Operating Systems
1 93 (14.88%) Windows
2 25 (4.00%) Windows Server
3 23 (3.68%) Windows 10
4 14 (2.24%) Windows Server 2012
5 11 (1.76%) Windows Server 2008
6 10 (1.60%) Apple iOS
7 8 (1.28%) Windows Server 2016
7 8 (1.28%) Windows Server 2019
8 6 (0.96%) Linux
9 5 (0.80%) Mac OS X
10 4 (0.64%) Mac OS
10 4 (0.64%) VMS
10 4 (0.64%) Windows 7
11 3 (0.48%) Unix
12 2 (0.32%) Android
12 2 (0.32%) Solaris
13 1 (0.16%) OpenVMS
13 1 (0.16%) Oracle Linux
Processes & Methodologies
1 210 (33.60%) ITIL
2 134 (21.44%) Mentoring
3 123 (19.68%) Service Management
4 118 (18.88%) ITSM
5 99 (15.84%) Problem-Solving
6 91 (14.56%) Performance Management
7 88 (14.08%) Contract Negotiation
7 88 (14.08%) Project Management
8 80 (12.80%) Customer Service
9 62 (9.92%) Change Management
10 60 (9.60%) Agile
11 57 (9.12%) Continuous Improvement
12 52 (8.32%) Collaborative Working
13 47 (7.52%) Roadmaps
14 42 (6.72%) Incident Management
14 42 (6.72%) Project Delivery
15 40 (6.40%) Business Intelligence
16 39 (6.24%) DevOps
17 37 (5.92%) Cybersecurity
17 37 (5.92%) Stakeholder Management
Programming Languages
1 43 (6.88%) SQL
2 33 (5.28%) PowerShell
3 18 (2.88%) COBOL
4 17 (2.72%) JavaScript
4 17 (2.72%) T-SQL
5 9 (1.44%) C#
5 9 (1.44%) Python
6 4 (0.64%) Scala
7 3 (0.48%) Java
8 2 (0.32%) Bash
8 2 (0.32%) Data Analysis Expressions
8 2 (0.32%) R
9 1 (0.16%) VB.NET
Qualifications
1 108 (17.28%) Degree
2 62 (9.92%) Security Cleared
3 34 (5.44%) CTC Cleared
4 26 (4.16%) ITIL Certification
5 24 (3.84%) Cisco Certification
6 17 (2.72%) CCNP
7 13 (2.08%) CCNA
8 9 (1.44%) Master's Degree
8 9 (1.44%) SC Cleared
9 8 (1.28%) Computer Science Degree
9 8 (1.28%) DBS Check
10 7 (1.12%) CISSP
11 6 (0.96%) Microsoft Certification
11 6 (0.96%) PMI Certification
12 5 (0.80%) CEH
13 4 (0.64%) DV Cleared
13 4 (0.64%) ITIL Foundation Certificate
13 4 (0.64%) TOGAF Certification
14 3 (0.48%) BPSS Clearance
14 3 (0.48%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 114 (18.24%) SLA
2 25 (4.00%) QA
3 12 (1.92%) ISO/IEC 27001
4 9 (1.44%) GDPR
5 8 (1.28%) Data Quality
6 7 (1.12%) PCI DSS
6 7 (1.12%) PMO
7 4 (0.64%) Cyber Essentials
8 3 (0.48%) Accessibility
8 3 (0.48%) GRC
9 2 (0.32%) Actionable Recommendations
9 2 (0.32%) Cyber Essentials PLUS
9 2 (0.32%) ISO 9001
9 2 (0.32%) NEBOSH
9 2 (0.32%) NIST
10 1 (0.16%) COBIT
10 1 (0.16%) GLBA
10 1 (0.16%) HIPAA
10 1 (0.16%) HMG Security Policy Framework
10 1 (0.16%) PMBOK
System Software
1 77 (12.32%) Active Directory
2 14 (2.24%) VMware Infrastructure
3 10 (1.60%) Virtual Desktop
4 8 (1.28%) vSphere
5 6 (0.96%) Virtual Machines
6 4 (0.64%) Firmware
6 4 (0.64%) Hyper-V
7 2 (0.32%) Embedded Firmware
7 2 (0.32%) VMware ESXi
7 2 (0.32%) XenApp
8 1 (0.16%) Docker
8 1 (0.16%) KVM
Systems Management
1 25 (4.00%) Microsoft Intune
2 19 (3.04%) SCCM
3 7 (1.12%) NetBackup
4 5 (0.80%) FortiGate
4 5 (0.80%) Jamf Pro
5 2 (0.32%) BMC PATROL
5 2 (0.32%) Control-M
5 2 (0.32%) EMC NetWorker
5 2 (0.32%) Oracle Enterprise Manager
5 2 (0.32%) SafeCom
5 2 (0.32%) WSUS
6 1 (0.16%) Kubernetes
6 1 (0.16%) McAfee ePO
6 1 (0.16%) Microsoft Clustering
6 1 (0.16%) Norton AntiVirus
6 1 (0.16%) Symantec Enterprise Vault
6 1 (0.16%) Terraform
6 1 (0.16%) vCenter Server
6 1 (0.16%) WMI
Vendors
1 244 (39.04%) Microsoft
2 118 (18.88%) ServiceNow
3 92 (14.72%) Dell
4 37 (5.92%) Cisco
5 31 (4.96%) VMware
6 25 (4.00%) Oracle
7 23 (3.68%) iManage
8 18 (2.88%) Unisys
9 16 (2.56%) Apple
9 16 (2.56%) Meraki
10 15 (2.40%) Aderant
10 15 (2.40%) SAP
11 14 (2.24%) SolarWinds
12 11 (1.76%) CheckPoint
12 11 (1.76%) Google
13 9 (1.44%) Citrix
14 6 (0.96%) Forcepoint
14 6 (0.96%) Sun
14 6 (0.96%) Veeam
14 6 (0.96%) Veritas