Service Desk Team Leader Jobs in London

Service Desk Team Lead
England > London

The median Service Desk Team Lead salary in London is £55,000 per year according to job vacancies posted during the 6 months to 24 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
24 Apr 2024
Same period 2023 Same period 2022
Rank 471 628 832
Rank change year-on-year +157 +204 -254
Permanent jobs requiring a Service Desk Team Leader 25 28 36
As % of all permanent jobs advertised in London 0.11% 0.077% 0.055%
As % of the Job Titles category 0.11% 0.081% 0.057%
Number of salaries quoted 24 25 33
10th Percentile £39,250 £39,525 £36,250
25th Percentile £46,688 £41,250 £40,000
Median annual salary (50th Percentile) £55,000 £45,000 £50,000
Median % change year-on-year +22.22% -10.00% +6.38%
75th Percentile £55,625 £52,500 £55,000
90th Percentile £66,750 £53,127 £57,500
England median annual salary £37,500 £40,000 £35,000
% change year-on-year -6.25% +14.29% -6.67%

All Permanent IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 22,145 34,385 62,833
% of permanent jobs with a recognized job title 94.12% 95.08% 96.35%
Number of salaries quoted 16,692 25,122 34,959
10th Percentile £38,500 £42,500 £41,250
25th Percentile £51,250 £55,000 £52,500
Median annual salary (50th Percentile) £70,000 £72,500 £70,000
Median % change year-on-year -3.45% +3.57% -
75th Percentile £93,750 £95,000 £91,250
90th Percentile £115,000 £115,000 £110,000
England median annual salary £54,000 £60,567 £60,000
% change year-on-year -10.84% +0.95% +9.09%

Service Desk Team Leader
Job Vacancy Trend in London

Job postings that featured Service Desk Team Leader in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Service Desk Team Leader in London

Service Desk Team Leader
Salary Trend in London

3-month moving average salary quoted in jobs citing Service Desk Team Leader in London.

Salary trend for Service Desk Team Leader in London

Service Desk Team Leader
Salary Histogram in London

Salary distribution for jobs citing Service Desk Team Leader in London over the 6 months to 24 April 2024.

Salary histogram for Service Desk Team Leader in London

Service Desk Team Leader
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Team Leader within the London region over the 6 months to 24 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +59 12 £55,000 +29.41%
Service Desk Team Leader
England

Service Desk Team Leader Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 24 April 2024, Service Desk Team Leader job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring Service Desk Team Leader in the job title.

1 16 (64.00%) Social Skills
1 16 (64.00%) Windows
2 15 (60.00%) Finance
2 15 (60.00%) Service Management
3 13 (52.00%) Banking
3 13 (52.00%) Incident Management
4 11 (44.00%) Retail Banking
4 11 (44.00%) JIRA
5 10 (40.00%) Line Management
6 9 (36.00%) Microsoft 365
6 9 (36.00%) ServiceNow
7 8 (32.00%) Active Directory
8 6 (24.00%) VMware
8 6 (24.00%) Microsoft Exchange
9 5 (20.00%) Microsoft Office
9 5 (20.00%) ITIL
9 5 (20.00%) ITSM
9 5 (20.00%) Mentoring
10 4 (16.00%) VMware Infrastructure
10 4 (16.00%) Cisco
10 4 (16.00%) Microsoft
10 4 (16.00%) Entra ID
10 4 (16.00%) vCenter Server
11 3 (12.00%) Windows 10
11 3 (12.00%) Windows Server
11 3 (12.00%) SharePoint
11 3 (12.00%) Juniper
11 3 (12.00%) VPN
11 3 (12.00%) SLA
11 3 (12.00%) Firewall

Service Desk Team Leader Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (24.00%) Microsoft Exchange
2 3 (12.00%) SharePoint
Applications
1 5 (20.00%) Microsoft Office
2 2 (8.00%) Microsoft PowerPoint
Cloud Services
1 9 (36.00%) Microsoft 365
2 4 (16.00%) Entra ID
3 3 (12.00%) Azure
3 3 (12.00%) OneDrive
4 1 (4.00%) Mimecast
Communications & Networking
1 3 (12.00%) Firewall
1 3 (12.00%) Network Security
1 3 (12.00%) VPN
2 2 (8.00%) SMTP
3 1 (4.00%) BGP
3 1 (4.00%) Internet
3 1 (4.00%) MPLS
3 1 (4.00%) TCP/IP
3 1 (4.00%) VPLS
3 1 (4.00%) Wireless
Development Applications
1 11 (44.00%) JIRA
General
1 16 (64.00%) Social Skills
2 15 (60.00%) Finance
3 13 (52.00%) Banking
4 11 (44.00%) Retail Banking
5 1 (4.00%) Analytical Skills
5 1 (4.00%) Organisational Skills
5 1 (4.00%) Retail
Libraries, Frameworks & Software Standards
1 2 (8.00%) 802.1X
Miscellaneous
1 2 (8.00%) Blackberry
1 2 (8.00%) BYOD
2 1 (4.00%) iPhone
Operating Systems
1 16 (64.00%) Windows
2 3 (12.00%) Windows 10
2 3 (12.00%) Windows Server
3 1 (4.00%) Android
3 1 (4.00%) Apple iOS
Processes & Methodologies
1 15 (60.00%) Service Management
2 13 (52.00%) Incident Management
3 10 (40.00%) Line Management
4 5 (20.00%) ITIL
4 5 (20.00%) ITSM
4 5 (20.00%) Mentoring
5 3 (12.00%) Coaching
5 3 (12.00%) Continuous Improvement
5 3 (12.00%) Resource Management
5 3 (12.00%) Statistics
6 2 (8.00%) Asset Management
6 2 (8.00%) Customer Requirements
6 2 (8.00%) Operational Stability
6 2 (8.00%) Service Delivery
6 2 (8.00%) Stakeholder Management
7 1 (4.00%) Change Management
7 1 (4.00%) Customer Experience
7 1 (4.00%) Customer Service
7 1 (4.00%) Problem-Solving
7 1 (4.00%) Remote Monitoring and Management
Qualifications
1 1 (4.00%) ITIL Certification
1 1 (4.00%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 3 (12.00%) SLA
System Software
1 8 (32.00%) Active Directory
2 4 (16.00%) VMware Infrastructure
3 2 (8.00%) VMware ESXi
4 1 (4.00%) XenApp
Systems Management
1 4 (16.00%) vCenter Server
2 3 (12.00%) Microsoft Intune
3 2 (8.00%) SCCM
3 2 (8.00%) Single Sign-On
Vendors
1 9 (36.00%) ServiceNow
2 6 (24.00%) VMware
3 4 (16.00%) Cisco
3 4 (16.00%) Microsoft
4 3 (12.00%) Juniper
5 2 (8.00%) Commvault
5 2 (8.00%) SolarWinds
5 2 (8.00%) Sun
6 1 (4.00%) Adobe
6 1 (4.00%) Apple
6 1 (4.00%) Citrix
6 1 (4.00%) Meraki
6 1 (4.00%) Ruckus Wireless