Period
to 21 July 2018

The median annual salary for a Services Delivery Manager was £60,000 in advertised job vacancies in London during the 6 months to 21 July 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Delivery Manager
England > London
6 months to
21 Jul 2018
Same period 2017 Same period 2016
Rank 685 626 578
Rank change year-on-year -59 -48 -2
Permanent jobs requiring a Services Delivery Manager 152 233 334
As % of all permanent IT jobs advertised in London 0.21% 0.32% 0.40%
As % of the Job Titles category 0.22% 0.33% 0.42%
Number of salaries quoted 135 210 257
London median annual salary £60,000 £55,000 £55,000
Median salary % change year-on-year +9.09% - -8.33%
10th Percentile £41,250 £36,750 £40,300
90th Percentile £83,750 £78,750 £75,000
England median annual salary £50,000 £50,000 £52,500
% change year-on-year - -4.76% +5.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
London
Permanent vacancies in London with a recognized job title 67,997 70,253 79,744
% of permanent IT jobs with a recognized job title 95.54% 95.21% 96.18%
Number of salaries quoted 55,316 56,747 69,173
London median annual salary £60,000 £59,000 £55,000
Median salary % change year-on-year +1.69% +7.27% -
10th Percentile £33,750 £32,500 £32,500
90th Percentile £92,500 £90,000 £85,000
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

Services Delivery Manager
Job Vacancy Trend in London

Job postings that featured Services Delivery Manager in the job title as a percentage of all IT jobs advertised in London.

Job vacancy trend for Services Delivery Manager in London

Services Delivery Manager
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Services Delivery Manager in London.

Salary trend for Services Delivery Manager in London

Services Delivery Manager
Salary Histogram in London

The salary distribution of IT jobs citing Services Delivery Manager in London over the 6 months to 21 July 2018.

Salary histogram for Services Delivery Manager in London

Services Delivery Manager
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Services Delivery Manager within the London region over the 6 months to 21 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -32 33 £42,500 -19.05% 5
West London +15 5 £55,000 -29.03% 1
South London 0 2 £58,750 +1.12%
East London -5 1 £42,500 +21.43% 3
Services Delivery Manager
England

Services Delivery Manager Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 21 July 2018, Services Delivery Manager job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring Services Delivery Manager in the job title.

1 149 (98.03%) Service Delivery
2 105 (69.08%) ITIL
3 71 (46.71%) Finance
4 55 (36.18%) Service Management
5 38 (25.00%) SLA
6 37 (24.34%) Project Management
7 26 (17.11%) Analytical Skills
8 25 (16.45%) Fintech
9 24 (15.79%) Agile Software Development
10 22 (14.47%) Microsoft
10 22 (14.47%) ITIL Certification
11 21 (13.82%) Business Analysis
12 19 (12.50%) Continuous Improvement
13 17 (11.18%) PRINCE2
13 17 (11.18%) IT Strategy
14 16 (10.53%) SQL
14 16 (10.53%) Stakeholder Management
14 16 (10.53%) Service Design
15 15 (9.87%) DBS Check
15 15 (9.87%) QA
15 15 (9.87%) Change Management
15 15 (9.87%) Blackberry
16 14 (9.21%) Problem Management
17 13 (8.55%) ITIL V3
17 13 (8.55%) Banking
18 12 (7.89%) ITSM
18 12 (7.89%) Microsoft Office
19 11 (7.24%) Oracle
20 10 (6.58%) CRM
20 10 (6.58%) Billing

Services Delivery Manager Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (0.66%) CMS
1 1 (0.66%) Confluence
1 1 (0.66%) MS Exchange
1 1 (0.66%) WebSphere
Applications
1 12 (7.89%) Microsoft Office
2 8 (5.26%) Microsoft Excel
3 5 (3.29%) Microsoft PowerPoint
4 1 (0.66%) Microsoft Project
Business Applications
1 4 (2.63%) Oracle Assets
1 4 (2.63%) Oracle Cash Management
1 4 (2.63%) Oracle EBS R12
1 4 (2.63%) Oracle Financials
1 4 (2.63%) Oracle General Ledger
1 4 (2.63%) Oracle Payables
1 4 (2.63%) Oracle Receivables
2 2 (1.32%) Dynamics AX
2 2 (1.32%) Dynamics CRM
3 1 (0.66%) JDE OneWorld
3 1 (0.66%) Magento
3 1 (0.66%) NetSuite
3 1 (0.66%) Oracle ERP
3 1 (0.66%) SAP Hybris
Cloud Services
1 9 (5.92%) Office 365
2 8 (5.26%) Microsoft Azure
3 5 (3.29%) Amazon AWS
4 2 (1.32%) Google Cloud Platform
4 2 (1.32%) Salesforce Service Cloud
5 1 (0.66%) Amazon EC2
5 1 (0.66%) Amazon S3
5 1 (0.66%) Cloud Computing
5 1 (0.66%) Dynamics 365
5 1 (0.66%) IaaS
5 1 (0.66%) Mimecast
5 1 (0.66%) OneDrive
5 1 (0.66%) SaaS
Communications & Networking
1 3 (1.97%) Network Security
2 2 (1.32%) LAN
3 1 (0.66%) Ethernet
3 1 (0.66%) Firewall
3 1 (0.66%) Internet
3 1 (0.66%) MPLS
3 1 (0.66%) Unified Communications
3 1 (0.66%) VLAN
3 1 (0.66%) VPN
3 1 (0.66%) WAN
Database & Business Intelligence
1 2 (1.32%) SQL Server
2 1 (0.66%) Amazon Redshift
2 1 (0.66%) Data Warehouse
General
1 71 (46.71%) Finance
2 13 (8.55%) Banking
3 10 (6.58%) Billing
4 7 (4.61%) Retail
5 4 (2.63%) Financial Institution
5 4 (2.63%) Legal
6 3 (1.97%) Marketing
7 2 (1.32%) Advertising
7 2 (1.32%) Games
8 1 (0.66%) Back Office
8 1 (0.66%) French Language
8 1 (0.66%) Front Office
8 1 (0.66%) German Language
8 1 (0.66%) Investment Banking
8 1 (0.66%) Law
8 1 (0.66%) Mandarin Language
8 1 (0.66%) Portuguese Language
8 1 (0.66%) Spanish Language
8 1 (0.66%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (1.97%) Middleware
2 1 (0.66%) Oracle Fusion
Miscellaneous
1 26 (17.11%) Analytical Skills
2 25 (16.45%) Fintech
3 15 (9.87%) Blackberry
4 10 (6.58%) Data Centre
4 10 (6.58%) Self-Motivation
5 5 (3.29%) Management Information System
5 5 (3.29%) User Experience
5 5 (3.29%) Virtual Team
6 4 (2.63%) Foreign Exchange (FX)
6 4 (2.63%) Public Cloud
7 3 (1.97%) Computer Science
8 2 (1.32%) CMDB
8 2 (1.32%) EPoS
8 2 (1.32%) Hedge funds
9 1 (0.66%) Hybrid Cloud
9 1 (0.66%) Mainframe
9 1 (0.66%) Mobile App
9 1 (0.66%) PMI
9 1 (0.66%) Private Cloud
9 1 (0.66%) Spread Betting
Operating Systems
1 3 (1.97%) Windows
2 1 (0.66%) Linux
2 1 (0.66%) Windows 10
2 1 (0.66%) Windows Server
Processes & Methodologies
1 149 (98.03%) Service Delivery
2 105 (69.08%) ITIL
3 55 (36.18%) Service Management
4 37 (24.34%) Project Management
5 24 (15.79%) Agile Software Development
6 21 (13.82%) Business Analysis
7 19 (12.50%) Continuous Improvement
8 17 (11.18%) IT Strategy
8 17 (11.18%) PRINCE2
9 16 (10.53%) Service Design
9 16 (10.53%) Stakeholder Management
10 15 (9.87%) Change Management
11 14 (9.21%) Problem Management
12 13 (8.55%) ITIL V3
13 12 (7.89%) ITSM
14 10 (6.58%) CRM
14 10 (6.58%) Incident Management
14 10 (6.58%) Problem-Solving
14 10 (6.58%) Project Planning
15 9 (5.92%) Service Delivery Management
Programming Languages
1 16 (10.53%) SQL
2 2 (1.32%) C
3 1 (0.66%) VBA
Qualifications
1 22 (14.47%) ITIL Certification
2 15 (9.87%) DBS Check
3 4 (2.63%) Degree
4 3 (1.97%) Computer Science Degree
4 3 (1.97%) PRINCE2 Certification
4 3 (1.97%) PRINCE2 Practitioner
5 2 (1.32%) CCNA
5 2 (1.32%) Cisco Certification
6 1 (0.66%) ITIL Foundation Certificate
6 1 (0.66%) PMI Certification
6 1 (0.66%) PMP
6 1 (0.66%) Postgraduate
Quality Assurance & Compliance
1 38 (25.00%) SLA
2 15 (9.87%) QA
3 4 (2.63%) COBIT
4 3 (1.97%) GDPR
4 3 (1.97%) ISO/IEC 20000
5 2 (1.32%) ISO/IEC 27001
5 2 (1.32%) SEPA
6 1 (0.66%) MiFID
6 1 (0.66%) PMO
6 1 (0.66%) Sarbanes-Oxley
System Software
1 1 (0.66%) Active Directory
Vendors
1 22 (14.47%) Microsoft
2 11 (7.24%) Oracle
3 4 (2.63%) Cisco
3 4 (2.63%) Concur
3 4 (2.63%) Salesforce.com
3 4 (2.63%) ServiceNow
4 3 (1.97%) Google
4 3 (1.97%) SAP
5 2 (1.32%) BT
5 2 (1.32%) Cognizant
5 2 (1.32%) IBM
5 2 (1.32%) Remedy
6 1 (0.66%) ATG
6 1 (0.66%) Avaya
6 1 (0.66%) Epicor
6 1 (0.66%) JD Edwards
6 1 (0.66%) JDA
6 1 (0.66%) NetApp
6 1 (0.66%) Sage
6 1 (0.66%) VMware