Period
to 27 July 2017

The median annual salary for a Services Delivery Manager was £55,000 in advertised job vacancies in London during the 6 months to 27 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Delivery Manager
England > London
6 months to
27 Jul 2017
Same period 2016 Same period 2015
Rank 601 570 565
Rank change year-on-year -31 -5 -28
Permanent jobs requiring a Services Delivery Manager 238 328 383
As % of all permanent IT jobs advertised in London 0.32% 0.40% 0.43%
As % of the Job Titles category 0.34% 0.41% 0.45%
Number of salaries quoted 216 250 312
London median annual salary £55,000 £55,000 £60,000
Median salary % change year-on-year - -8.33% +4.35%
10th Percentile £36,750 £39,975 £42,000
90th Percentile £78,750 £75,000 £75,000
England median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% -6.54%

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
London
Permanent job vacancies with a job title containing a recognized job role 69773 79144 86014
As % of all permanent IT job vacancies advertised in London 94.88% 96.03% 95.94%
Number of salaries quoted 55979 68682 72560
London median annual salary £59,500 £55,000 £55,000
Median salary % change year-on-year +8.18% - +4.76%
10th Percentile £32,500 £32,500 £31,250
90th Percentile £90,000 £86,250 £85,000
England median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% -

Services Delivery Manager
Job Vacancy Trend in London

Job postings that featured Services Delivery Manager in the job title as a percentage of all IT jobs advertised in London.

Job vacancy trend for Services Delivery Manager in London

Services Delivery Manager
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Services Delivery Manager in London.

Salary trend for Services Delivery Manager in London

Services Delivery Manager
Salary Histogram in London

The salary distribution of IT jobs citing Services Delivery Manager in London over the 6 months to 27 July 2017.

Salary histogram for Services Delivery Manager in London

Services Delivery Manager
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Services Delivery Manager within the London region over the 6 months to 27 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +46 42 £52,500 -4.55% 1
West London -11 8 £77,500 +47.62%
North London - 7 £65,000 - 1
South London +8 3 £58,100 +26.30%
East London -13 1 £35,000 -30.00% 1
Services Delivery Manager
England

Services Delivery Manager Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 27 July 2017, Services Delivery Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Services Delivery Manager in the job title.

1 237 (99.58%) Service Delivery
2 125 (52.52%) ITIL
3 56 (23.53%) Service Management
4 52 (21.85%) Change Management
5 50 (21.01%) SLA
5 50 (21.01%) Service Delivery Management
6 48 (20.17%) ITIL Certification
7 45 (18.91%) Finance
8 40 (16.81%) Continuous Improvement
8 40 (16.81%) Project Management
9 35 (14.71%) Incident Management
10 32 (13.45%) Stakeholder Management
11 29 (12.18%) Microsoft
11 29 (12.18%) PRINCE2
12 28 (11.76%) Supplier Management
13 25 (10.50%) Telecoms
14 23 (9.66%) Microsoft Excel
14 23 (9.66%) Retail
15 22 (9.24%) Analytical Skills
16 21 (8.82%) Degree
17 20 (8.40%) ITSM
18 19 (7.98%) Problem Management
19 18 (7.56%) CRM
20 17 (7.14%) Microsoft Office
20 17 (7.14%) iPad
20 17 (7.14%) Escalation Management
21 16 (6.72%) Banking
21 16 (6.72%) Windows
22 15 (6.30%) Microsoft PowerPoint
22 15 (6.30%) Contract Management

Services Delivery Manager Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (2.52%) SharePoint
2 5 (2.10%) MS Exchange
3 4 (1.68%) CMS
4 2 (0.84%) Confluence
5 1 (0.42%) Blackberry Enterprise Server
5 1 (0.42%) Kentico
5 1 (0.42%) Sitecore CMS
5 1 (0.42%) Umbraco
5 1 (0.42%) WebSphere
Applications
1 23 (9.66%) Microsoft Excel
2 17 (7.14%) Microsoft Office
3 15 (6.30%) Microsoft PowerPoint
4 10 (4.20%) Microsoft Project
5 1 (0.42%) MS Visio
Business Applications
1 5 (2.10%) BusinessWorks
2 2 (0.84%) Dynamics CRM
2 2 (0.84%) Magento
2 2 (0.84%) Oracle EBS
2 2 (0.84%) Oracle Retail
3 1 (0.42%) Remedy ITSM
3 1 (0.42%) thinkFolio
Cloud Services
1 7 (2.94%) Microsoft Azure
1 7 (2.94%) Office 365
2 4 (1.68%) SaaS
3 2 (0.84%) IaaS
4 1 (0.42%) Amazon AWS
4 1 (0.42%) Amazon S3
4 1 (0.42%) Dynamics 365
4 1 (0.42%) PaaS
4 1 (0.42%) Salesforce Service Cloud
Communications & Networking
1 12 (5.04%) MPLS
2 7 (2.94%) VPN
2 7 (2.94%) WAN
3 6 (2.52%) Ethernet
3 6 (2.52%) Frame Relay
3 6 (2.52%) SDH
3 6 (2.52%) Wireless
4 4 (1.68%) LAN
4 4 (1.68%) TCP/IP
5 3 (1.26%) 3G
5 3 (1.26%) Firewall
5 3 (1.26%) Internet
5 3 (1.26%) LTE
5 3 (1.26%) SMS
5 3 (1.26%) Unified Communications
5 3 (1.26%) Value-Added Service
6 2 (0.84%) MVNO
6 2 (0.84%) Structured Cabling
7 1 (0.42%) Network Security
7 1 (0.42%) SAN
Database & Business Intelligence
1 8 (3.36%) SQL Server
2 6 (2.52%) Data Warehouse
3 5 (2.10%) Big Data
3 5 (2.10%) PowerCenter
4 3 (1.26%) Hadoop
4 3 (1.26%) MS Access
5 2 (0.84%) Enterprise Data Warehouse
5 2 (0.84%) SQL Server 2016
6 1 (0.42%) Data Mart
Development Applications
1 7 (2.94%) JIRA
General
1 45 (18.91%) Finance
2 25 (10.50%) Telecoms
3 23 (9.66%) Retail
4 16 (6.72%) Banking
5 13 (5.46%) Legal
6 12 (5.04%) Portuguese Language
6 12 (5.04%) Spanish Language
7 9 (3.78%) Back Office
8 7 (2.94%) Investment Banking
9 6 (2.52%) Law
10 4 (1.68%) Billing
11 3 (1.26%) Advertising
11 3 (1.26%) Manufacturing
11 3 (1.26%) Marketing
12 2 (0.84%) Japanese Language
13 1 (0.42%) French Language
13 1 (0.42%) Publishing
Libraries, Frameworks & Software Standards
1 3 (1.26%) Flash
1 3 (1.26%) Middleware
2 2 (0.84%) .NET
Miscellaneous
1 22 (9.24%) Analytical Skills
2 17 (7.14%) iPad
3 14 (5.88%) Data Centre
4 10 (4.20%) Over-the-Top Content
5 7 (2.94%) Digital Media
6 5 (2.10%) Virtual Team
7 4 (1.68%) Computer Science
7 4 (1.68%) Management Information System
7 4 (1.68%) New Media
7 4 (1.68%) Video on Demand
8 2 (0.84%) Blackberry
8 2 (0.84%) EPoS
8 2 (0.84%) Equities
8 2 (0.84%) Fixed Income
8 2 (0.84%) Reinsurance
8 2 (0.84%) SWIFT
8 2 (0.84%) User Experience
9 1 (0.42%) Driving Licence
9 1 (0.42%) Fintech
9 1 (0.42%) Greenfield Project
Operating Systems
1 16 (6.72%) Windows
2 5 (2.10%) Windows Server
3 4 (1.68%) Linux
4 3 (1.26%) Android
4 3 (1.26%) Apple iOS
5 1 (0.42%) AIX
5 1 (0.42%) Unix
5 1 (0.42%) Windows 10
5 1 (0.42%) Windows 7
5 1 (0.42%) Windows Server 2008
5 1 (0.42%) Windows Server 2012
Processes & Methodologies
1 237 (99.58%) Service Delivery
2 125 (52.52%) ITIL
3 56 (23.53%) Service Management
4 52 (21.85%) Change Management
5 50 (21.01%) Service Delivery Management
6 40 (16.81%) Continuous Improvement
6 40 (16.81%) Project Management
7 35 (14.71%) Incident Management
8 32 (13.45%) Stakeholder Management
9 29 (12.18%) PRINCE2
10 28 (11.76%) Supplier Management
11 20 (8.40%) ITSM
12 19 (7.98%) Problem Management
13 18 (7.56%) CRM
14 17 (7.14%) Escalation Management
15 15 (6.30%) Contract Management
16 14 (5.88%) Capacity Management
16 14 (5.88%) Creative Problem-Solving
16 14 (5.88%) People Management
17 13 (5.46%) Line Management
Programming Languages
1 11 (4.62%) SQL
2 2 (0.84%) Java
3 1 (0.42%) C
3 1 (0.42%) C#
3 1 (0.42%) C++
3 1 (0.42%) COBOL
3 1 (0.42%) PowerShell
Qualifications
1 48 (20.17%) ITIL Certification
2 21 (8.82%) Degree
3 9 (3.78%) CISM
3 9 (3.78%) CISSP
4 3 (1.26%) ISEB
4 3 (1.26%) Microsoft Certification
5 2 (0.84%) Computer Science Degree
5 2 (0.84%) MCSE
5 2 (0.84%) PRINCE2 Certification
5 2 (0.84%) PRINCE2 Practitioner
6 1 (0.42%) Citrix Certification
6 1 (0.42%) ECDL
6 1 (0.42%) ITIL Foundation Certificate
6 1 (0.42%) MCP
Quality Assurance & Compliance
1 50 (21.01%) SLA
2 14 (5.88%) QA
3 7 (2.94%) ISO/IEC 20000
4 6 (2.52%) ISO/IEC 27001
5 1 (0.42%) TickIT
System Software
1 9 (3.78%) Active Directory
2 5 (2.10%) VMware Infrastructure
3 3 (1.26%) Terminal Services
4 2 (0.84%) Hyper-V
5 1 (0.42%) BitLocker
5 1 (0.42%) Microsoft App-V
5 1 (0.42%) XenApp
5 1 (0.42%) XenDesktop
5 1 (0.42%) XenServer
Systems Management
1 1 (0.42%) Backup Exec
Vendors
1 29 (12.18%) Microsoft
2 12 (5.04%) Oracle
3 6 (2.52%) Tektronix
4 5 (2.10%) Informatica
4 5 (2.10%) ServiceNow
4 5 (2.10%) Siebel
4 5 (2.10%) TIBCO
4 5 (2.10%) VMware
5 4 (1.68%) Google
5 4 (1.68%) hybris
5 4 (1.68%) Salesforce.com
6 3 (1.26%) Atlassian
6 3 (1.26%) Cadence
6 3 (1.26%) SAP
7 2 (0.84%) Citrix
7 2 (0.84%) Demandware
7 2 (0.84%) RedPrairie
7 2 (0.84%) Remedy
8 1 (0.42%) FactSet
8 1 (0.42%) Workday
London
onezeero.
Salary: £45000 - £60000 per annum
Posted: 16 hours ago
City, London
ARC IT Recruitment Ltd
Salary: £54000.00 - £60000 per annum + bonus plus benefits
Posted: 15 hours ago
London
McGregor Boyall
Salary: £55000 - £60000 per annum + Package
Posted: 17 hours ago
London
Venturi
Salary: £50000 - £60000 per annum + Bonus & Benefits
Posted: 23 hours ago
London
Harvey Nash plc
Salary: £80000 - £90000 per annum
Posted: 2 days ago
London
Michael Page Technology
Salary: £45000 - £50000 per annum + Bonus
Posted: 8 days ago
Barnet, Hertfordshire
Asset Resourcing Ltd
Salary: £55000 - £60000 per annum
Posted: 2 days ago
East London
EPAM Systems
Salary: From £60,000 to £80,000 per annum
Posted: 26 days ago