Period
to 17 January 2018

The median annual salary for a Services Delivery Manager was £60,000 in advertised job vacancies in London during the 6 months to 17 January 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Delivery Manager
England > London
6 months to
17 Jan 2018
Same period 2017 Same period 2016
Rank 565 604 576
Rank change year-on-year +39 -28 -57
Permanent jobs requiring a Services Delivery Manager 238 218 337
As % of all permanent IT jobs advertised in London 0.34% 0.31% 0.40%
As % of the Job Titles category 0.36% 0.32% 0.42%
Number of salaries quoted 207 173 296
London median annual salary £60,000 £55,000 £55,000
Median salary % change year-on-year +9.09% - -
10th Percentile £41,250 £41,250 £41,250
90th Percentile £83,750 £77,500 £80,000
England median annual salary £53,500 £53,750 £52,500
% change year-on-year -0.47% +2.38% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
London
Permanent vacancies in London with a recognized job title 66,621 68,204 80,682
% of permanent IT jobs with a recognized job title 94.92% 95.90% 96.20%
Number of salaries quoted 53,932 58,399 68,899
London median annual salary £60,000 £57,500 £55,000
Median salary % change year-on-year +4.35% +4.55% +4.76%
10th Percentile £33,750 £32,500 £32,000
90th Percentile £90,000 £87,500 £85,000
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

Services Delivery Manager
Job Vacancy Trend in London

Job postings that featured Services Delivery Manager in the job title as a percentage of all IT jobs advertised in London.

Job vacancy trend for Services Delivery Manager in London

Services Delivery Manager
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Services Delivery Manager in London.

Salary trend for Services Delivery Manager in London

Services Delivery Manager
Salary Histogram in London

The salary distribution of IT jobs citing Services Delivery Manager in London over the 6 months to 17 January 2018.

Salary histogram for Services Delivery Manager in London

Services Delivery Manager
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Services Delivery Manager within the London region over the 6 months to 17 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -28 29 £55,000 - 7
West London +32 24 £58,750 +6.82% 6
South London -6 5 £46,250 +8.19%
North London +7 4 £66,250 +26.19%
East London 0 3 £67,500 +58.82% 2
Services Delivery Manager
England

Services Delivery Manager Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 17 January 2018, Services Delivery Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Services Delivery Manager in the job title.

1 236 (99.16%) Service Delivery
2 150 (63.03%) ITIL
3 81 (34.03%) Service Management
4 71 (29.83%) SLA
5 69 (28.99%) Finance
6 55 (23.11%) Project Management
7 48 (20.17%) Continuous Improvement
8 35 (14.71%) ITIL Certification
9 34 (14.29%) Change Management
10 33 (13.87%) PRINCE2
10 33 (13.87%) Service Delivery Management
11 28 (11.76%) Stakeholder Management
12 26 (10.92%) ITSM
12 26 (10.92%) ITIL V3
13 25 (10.50%) Retail
13 25 (10.50%) Incident Management
14 24 (10.08%) Telecoms
14 24 (10.08%) Oracle
14 24 (10.08%) Data Centre
15 23 (9.66%) Service Design
15 23 (9.66%) Problem Management
15 23 (9.66%) Process Improvement
16 22 (9.24%) Supplier Management
16 22 (9.24%) Microsoft
17 20 (8.40%) Agile Software Development
18 19 (7.98%) Banking
18 19 (7.98%) Performance Management
19 18 (7.56%) IT Strategy
20 16 (6.72%) Capacity Management
20 16 (6.72%) Line Management

Services Delivery Manager Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (0.84%) CMS
2 1 (0.42%) Oracle SOA Suite
2 1 (0.42%) Sitecore CMS
2 1 (0.42%) Sitefinity
2 1 (0.42%) Umbraco
Applications
1 14 (5.88%) Microsoft Office
2 9 (3.78%) Microsoft Excel
3 3 (1.26%) Microsoft PowerPoint
3 3 (1.26%) Microsoft Project
4 1 (0.42%) Acrobat
4 1 (0.42%) MS Visio
Business Applications
1 4 (1.68%) Oracle EBS
2 2 (0.84%) Dynamics CRM
3 1 (0.42%) BusinessWorks
3 1 (0.42%) Eikon
3 1 (0.42%) Remedy ITSM
3 1 (0.42%) Summit
Cloud Services
1 13 (5.46%) Microsoft Azure
2 11 (4.62%) Office 365
3 5 (2.10%) Amazon AWS
4 4 (1.68%) Dynamics 365
4 4 (1.68%) Google Cloud Platform
4 4 (1.68%) PaaS
4 4 (1.68%) SaaS
5 3 (1.26%) IaaS
6 1 (0.42%) Cloud Computing
6 1 (0.42%) Mimecast
6 1 (0.42%) Salesforce Service Cloud
Communications & Networking
1 7 (2.94%) LAN
2 6 (2.52%) WAN
3 4 (1.68%) Internet
4 2 (0.84%) 3G
4 2 (0.84%) Firewall
4 2 (0.84%) LTE
4 2 (0.84%) Skype
4 2 (0.84%) Structured Cabling
4 2 (0.84%) TCP/IP
4 2 (0.84%) Value-Added Service
5 1 (0.42%) MVNO
5 1 (0.42%) Network Security
5 1 (0.42%) SAN
5 1 (0.42%) VPN
5 1 (0.42%) Wireless
Database & Business Intelligence
1 8 (3.36%) Data Warehouse
2 7 (2.94%) Hadoop
3 6 (2.52%) Big Data
4 3 (1.26%) Power BI
4 3 (1.26%) SQL Server
5 2 (0.84%) MS Access
5 2 (0.84%) OLTP
6 1 (0.42%) Oracle Reports
6 1 (0.42%) PowerCenter
6 1 (0.42%) SQL Server 2016
6 1 (0.42%) SQL Server Analysis Services
6 1 (0.42%) SQL Server Integration Services
6 1 (0.42%) SQL Server Reporting Services
General
1 69 (28.99%) Finance
2 25 (10.50%) Retail
3 24 (10.08%) Telecoms
4 19 (7.98%) Banking
5 13 (5.46%) Back Office
6 9 (3.78%) Spanish Language
7 8 (3.36%) Billing
8 7 (2.94%) Portuguese Language
9 5 (2.10%) French Language
9 5 (2.10%) Legal
10 4 (1.68%) Pharmaceutical
11 3 (1.26%) Financial Institution
11 3 (1.26%) Front Office
11 3 (1.26%) Investment Banking
11 3 (1.26%) Marketing
12 2 (0.84%) Electronics
12 2 (0.84%) Law
12 2 (0.84%) Manufacturing
13 1 (0.42%) Advertising
13 1 (0.42%) Automotive
Libraries, Frameworks & Software Standards
1 3 (1.26%) Web Services
2 2 (0.84%) .NET
2 2 (0.84%) CSS
2 2 (0.84%) HTML
Miscellaneous
1 24 (10.08%) Data Centre
2 16 (6.72%) Management Information System
3 10 (4.20%) Analytical Skills
4 8 (3.36%) EPoS
5 7 (2.94%) Foreign Exchange (FX)
6 6 (2.52%) Computer Science
7 4 (1.68%) Algorithms
7 4 (1.68%) iPad
7 4 (1.68%) Mobile App
8 3 (1.26%) Driving Licence
8 3 (1.26%) Reinsurance
8 3 (1.26%) Virtual Team
9 2 (0.84%) Derivative
9 2 (0.84%) Fintech
9 2 (0.84%) Freedom of Information
10 1 (0.42%) Blackberry
10 1 (0.42%) Hybrid Cloud
10 1 (0.42%) iPhone
10 1 (0.42%) PMI
10 1 (0.42%) Video Conferencing
Operating Systems
1 15 (6.30%) Windows
2 7 (2.94%) Linux
3 6 (2.52%) Windows Server
4 5 (2.10%) AIX
5 4 (1.68%) Unix
6 3 (1.26%) Apple iOS
7 2 (0.84%) Android
Processes & Methodologies
1 236 (99.16%) Service Delivery
2 150 (63.03%) ITIL
3 81 (34.03%) Service Management
4 55 (23.11%) Project Management
5 48 (20.17%) Continuous Improvement
6 34 (14.29%) Change Management
7 33 (13.87%) PRINCE2
7 33 (13.87%) Service Delivery Management
8 28 (11.76%) Stakeholder Management
9 26 (10.92%) ITIL V3
9 26 (10.92%) ITSM
10 25 (10.50%) Incident Management
11 23 (9.66%) Problem Management
11 23 (9.66%) Process Improvement
11 23 (9.66%) Service Design
12 22 (9.24%) Supplier Management
13 20 (8.40%) Agile Software Development
14 19 (7.98%) Performance Management
15 18 (7.56%) IT Strategy
16 16 (6.72%) Line Management
Programming Languages
1 13 (5.46%) SQL
2 3 (1.26%) PL/SQL
2 3 (1.26%) PowerShell
2 3 (1.26%) Python
2 3 (1.26%) R
2 3 (1.26%) T-SQL
3 2 (0.84%) JavaScript
4 1 (0.42%) C
Qualifications
1 35 (14.71%) ITIL Certification
2 11 (4.62%) Degree
3 5 (2.10%) Computer Science Degree
3 5 (2.10%) ITIL Foundation Certificate
4 4 (1.68%) DBS Check
5 3 (1.26%) Master's Degree
5 3 (1.26%) PRINCE2 Certification
6 2 (0.84%) Linux+ Certification
6 2 (0.84%) PMI Certification
6 2 (0.84%) SC Cleared
6 2 (0.84%) Security Cleared
7 1 (0.42%) PMP
7 1 (0.42%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 71 (29.83%) SLA
2 12 (5.04%) QA
3 7 (2.94%) GDPR
4 5 (2.10%) COBIT
4 5 (2.10%) ISO/IEC 20000
4 5 (2.10%) MiFID
5 2 (0.84%) ISO/IEC 27001
6 1 (0.42%) ISO 9001
6 1 (0.42%) PMO
6 1 (0.42%) Sarbanes-Oxley
6 1 (0.42%) SEPA
System Software
1 9 (3.78%) Active Directory
2 2 (0.84%) BitLocker
2 2 (0.84%) VMware Infrastructure
Systems Management
1 2 (0.84%) SCCM
2 1 (0.42%) Cisco IPCC
Vendors
1 24 (10.08%) Oracle
2 22 (9.24%) Microsoft
3 8 (3.36%) SAP
4 7 (2.94%) Citrix
4 7 (2.94%) VMware
5 6 (2.52%) Google
6 5 (2.10%) MicroStrategy
6 5 (2.10%) ServiceNow
6 5 (2.10%) Teradata
7 4 (1.68%) Bloomberg
7 4 (1.68%) Cisco
8 3 (1.26%) Fidessa
8 3 (1.26%) Remedy
9 2 (0.84%) Dell
9 2 (0.84%) EMC
9 2 (0.84%) F5
9 2 (0.84%) Misys
9 2 (0.84%) NetApp
9 2 (0.84%) Salesforce.com
9 2 (0.84%) Splunk