Period
to 16 December 2017

The median annual salary for a Services Delivery Manager was £60,000 in advertised job vacancies in London during the 6 months to 16 December 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Delivery Manager
England > London
6 months to
16 Dec 2017
Same period 2016 Same period 2015
Rank 576 624 554
Rank change year-on-year +48 -70 -20
Permanent jobs requiring a Services Delivery Manager 250 220 377
As % of all permanent IT jobs advertised in London 0.34% 0.30% 0.43%
As % of the Job Titles category 0.36% 0.31% 0.45%
Number of salaries quoted 220 179 326
London median annual salary £60,000 £55,000 £55,250
Median salary % change year-on-year +9.09% -0.45% +0.45%
10th Percentile £41,250 £41,250 £41,250
90th Percentile £83,750 £77,500 £77,500
England median annual salary £53,000 £53,000 £52,500
% change year-on-year - +0.95% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
London
Permanent vacancies in London with a recognized job title 69567 71160 84473
% of permanent IT jobs with a recognized job title 94.61% 95.95% 96.10%
Number of salaries quoted 55191 61184 72096
London median annual salary £60,000 £57,500 £55,000
Median salary % change year-on-year +4.35% +4.55% +4.76%
10th Percentile £33,750 £32,500 £32,000
90th Percentile £90,000 £87,500 £85,000
England median annual salary £50,000 £47,500 £47,000
% change year-on-year +5.26% +1.06% +4.44%

Services Delivery Manager
Job Vacancy Trend in London

Job postings that featured Services Delivery Manager in the job title as a percentage of all IT jobs advertised in London.

Job vacancy trend for Services Delivery Manager in London

Services Delivery Manager
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Services Delivery Manager in London.

Salary trend for Services Delivery Manager in London

Services Delivery Manager
Salary Histogram in London

The salary distribution of IT jobs citing Services Delivery Manager in London over the 6 months to 16 December 2017.

Salary histogram for Services Delivery Manager in London

Services Delivery Manager
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Services Delivery Manager within the London region over the 6 months to 16 December 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +14 30 £55,000 -6.38% 2
West London +22 19 £60,000 +11.63% 1
South London +3 6 £46,200 +8.71%
North London +1 4 £66,250 +26.19%
East London +1 2 - - 1
Services Delivery Manager
England

Services Delivery Manager Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 16 December 2017, Services Delivery Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Services Delivery Manager in the job title.

1 247 (98.80%) Service Delivery
2 153 (61.20%) ITIL
3 83 (33.20%) Service Management
4 72 (28.80%) SLA
5 68 (27.20%) Finance
6 55 (22.00%) Project Management
6 55 (22.00%) Continuous Improvement
7 43 (17.20%) Change Management
8 42 (16.80%) ITIL Certification
9 33 (13.20%) PRINCE2
9 33 (13.20%) Service Delivery Management
10 29 (11.60%) ITSM
10 29 (11.60%) Retail
11 27 (10.80%) Stakeholder Management
12 26 (10.40%) Telecoms
13 24 (9.60%) Incident Management
13 24 (9.60%) Problem Management
13 24 (9.60%) ITIL V3
13 24 (9.60%) Process Improvement
14 23 (9.20%) Oracle
15 22 (8.80%) Microsoft
15 22 (8.80%) Supplier Management
15 22 (8.80%) Data Centre
16 21 (8.40%) Agile Software Development
16 21 (8.40%) Business Intelligence
17 20 (8.00%) Capacity Management
17 20 (8.00%) Service Design
18 19 (7.60%) Creative Problem-Solving
18 19 (7.60%) Performance Management
19 18 (7.20%) IT Strategy

Services Delivery Manager Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (0.80%) CMS
2 1 (0.40%) Oracle SOA Suite
2 1 (0.40%) Sitecore CMS
2 1 (0.40%) Sitefinity
2 1 (0.40%) Umbraco
2 1 (0.40%) WebSphere
Applications
1 11 (4.40%) Microsoft Office
2 9 (3.60%) Microsoft Excel
3 3 (1.20%) Microsoft PowerPoint
3 3 (1.20%) Microsoft Project
Business Applications
1 4 (1.60%) Oracle EBS
2 3 (1.20%) BusinessWorks
3 2 (0.80%) Dynamics CRM
4 1 (0.40%) Eikon
4 1 (0.40%) Magento
4 1 (0.40%) Summit
Cloud Services
1 14 (5.60%) Microsoft Azure
2 9 (3.60%) Office 365
3 6 (2.40%) Amazon AWS
4 4 (1.60%) Dynamics 365
4 4 (1.60%) Google Cloud Platform
4 4 (1.60%) PaaS
4 4 (1.60%) SaaS
5 3 (1.20%) IaaS
6 1 (0.40%) Cloud Computing
6 1 (0.40%) Salesforce Service Cloud
Communications & Networking
1 7 (2.80%) WAN
2 6 (2.40%) LAN
3 3 (1.20%) Internet
4 2 (0.80%) 3G
4 2 (0.80%) Firewall
4 2 (0.80%) LTE
4 2 (0.80%) Skype
4 2 (0.80%) Structured Cabling
4 2 (0.80%) TCP/IP
4 2 (0.80%) Value-Added Service
5 1 (0.40%) MPLS
5 1 (0.40%) MVNO
5 1 (0.40%) Network Security
5 1 (0.40%) SAN
5 1 (0.40%) SDH
5 1 (0.40%) Unified Communications
5 1 (0.40%) Wireless
Database & Business Intelligence
1 11 (4.40%) Data Warehouse
2 10 (4.00%) Big Data
3 8 (3.20%) Hadoop
4 5 (2.00%) SQL Server
5 3 (1.20%) Power BI
5 3 (1.20%) PowerCenter
5 3 (1.20%) SQL Server 2016
6 2 (0.80%) Enterprise Data Warehouse
6 2 (0.80%) MS Access
6 2 (0.80%) OLTP
7 1 (0.40%) Data Mart
7 1 (0.40%) Oracle Reports
7 1 (0.40%) SQL Server Analysis Services
7 1 (0.40%) SQL Server Integration Services
7 1 (0.40%) SQL Server Reporting Services
Development Applications
1 1 (0.40%) JIRA
General
1 68 (27.20%) Finance
2 29 (11.60%) Retail
3 26 (10.40%) Telecoms
4 17 (6.80%) Banking
5 13 (5.20%) Back Office
5 13 (5.20%) Spanish Language
6 11 (4.40%) Portuguese Language
7 8 (3.20%) Billing
8 7 (2.80%) Legal
9 5 (2.00%) French Language
10 4 (1.60%) Law
10 4 (1.60%) Pharmaceutical
11 3 (1.20%) Front Office
11 3 (1.20%) Investment Banking
12 2 (0.80%) Electronics
12 2 (0.80%) Financial Institution
12 2 (0.80%) Manufacturing
12 2 (0.80%) Marketing
13 1 (0.40%) Advertising
13 1 (0.40%) Automotive
Libraries, Frameworks & Software Standards
1 3 (1.20%) Web Services
2 2 (0.80%) .NET
2 2 (0.80%) CSS
2 2 (0.80%) HTML
Miscellaneous
1 22 (8.80%) Data Centre
2 17 (6.80%) Analytical Skills
3 15 (6.00%) Management Information System
4 7 (2.80%) EPoS
4 7 (2.80%) iPad
5 5 (2.00%) Computer Science
5 5 (2.00%) Foreign Exchange (FX)
6 4 (1.60%) Algorithms
6 4 (1.60%) Mobile App
6 4 (1.60%) Reinsurance
6 4 (1.60%) Virtual Team
7 3 (1.20%) Driving Licence
8 2 (0.80%) Freedom of Information
8 2 (0.80%) Over-the-Top Content
9 1 (0.40%) Blackberry
9 1 (0.40%) Derivative
9 1 (0.40%) Digital Media
9 1 (0.40%) iPhone
9 1 (0.40%) New Media
9 1 (0.40%) Video on Demand
Operating Systems
1 14 (5.60%) Windows
2 7 (2.80%) Linux
3 6 (2.40%) Windows Server
4 5 (2.00%) AIX
5 4 (1.60%) Unix
6 2 (0.80%) Android
6 2 (0.80%) Apple iOS
7 1 (0.40%) Windows 10
7 1 (0.40%) Windows 7
Processes & Methodologies
1 247 (98.80%) Service Delivery
2 153 (61.20%) ITIL
3 83 (33.20%) Service Management
4 55 (22.00%) Continuous Improvement
4 55 (22.00%) Project Management
5 43 (17.20%) Change Management
6 33 (13.20%) PRINCE2
6 33 (13.20%) Service Delivery Management
7 29 (11.60%) ITSM
8 27 (10.80%) Stakeholder Management
9 24 (9.60%) Incident Management
9 24 (9.60%) ITIL V3
9 24 (9.60%) Problem Management
9 24 (9.60%) Process Improvement
10 22 (8.80%) Supplier Management
11 21 (8.40%) Agile Software Development
11 21 (8.40%) Business Intelligence
12 20 (8.00%) Capacity Management
12 20 (8.00%) Service Design
13 19 (7.60%) Creative Problem-Solving
Programming Languages
1 13 (5.20%) SQL
2 3 (1.20%) PL/SQL
2 3 (1.20%) Python
2 3 (1.20%) R
2 3 (1.20%) T-SQL
3 2 (0.80%) JavaScript
4 1 (0.40%) C
4 1 (0.40%) PowerShell
Qualifications
1 42 (16.80%) ITIL Certification
2 9 (3.60%) Degree
3 5 (2.00%) ITIL Foundation Certificate
4 4 (1.60%) Computer Science Degree
4 4 (1.60%) DBS Check
5 3 (1.20%) Master's Degree
5 3 (1.20%) PRINCE2 Certification
6 2 (0.80%) Linux+ Certification
6 2 (0.80%) PMI Certification
6 2 (0.80%) SC Cleared
6 2 (0.80%) Security Cleared
7 1 (0.40%) PMP
7 1 (0.40%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 72 (28.80%) SLA
2 16 (6.40%) QA
3 5 (2.00%) GDPR
3 5 (2.00%) ISO/IEC 20000
3 5 (2.00%) ISO/IEC 27001
4 4 (1.60%) COBIT
4 4 (1.60%) MiFID
5 1 (0.40%) ISO 9001
5 1 (0.40%) PMO
5 1 (0.40%) Sarbanes-Oxley
5 1 (0.40%) SEPA
System Software
1 4 (1.60%) Active Directory
2 2 (0.80%) VMware Infrastructure
3 1 (0.40%) BitLocker
3 1 (0.40%) Hyper-V
3 1 (0.40%) Microsoft App-V
Systems Management
1 1 (0.40%) Cisco IPCC
Vendors
1 23 (9.20%) Oracle
2 22 (8.80%) Microsoft
3 7 (2.80%) Google
3 7 (2.80%) SAP
3 7 (2.80%) ServiceNow
4 5 (2.00%) MicroStrategy
4 5 (2.00%) Teradata
5 4 (1.60%) Bloomberg
5 4 (1.60%) Cisco
5 4 (1.60%) VMware
6 3 (1.20%) Informatica
6 3 (1.20%) Salesforce.com
6 3 (1.20%) Siebel
6 3 (1.20%) TIBCO
7 2 (0.80%) Dell
7 2 (0.80%) F5
7 2 (0.80%) Fidessa
7 2 (0.80%) NetApp
7 2 (0.80%) Remedy
7 2 (0.80%) Splunk