Period
to 21 October 2018

The median annual salary for a Services Delivery Manager was £60,000 in advertised job vacancies in London during the 6 months to 21 October 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Delivery Manager
England > London
6 months to
21 Oct 2018
Same period 2017 Same period 2016
Rank 669 590 610
Rank change year-on-year -79 +20 -43
Permanent jobs requiring a Services Delivery Manager 140 260 258
As % of all permanent IT jobs advertised in London 0.21% 0.35% 0.34%
As % of the Job Titles category 0.22% 0.37% 0.35%
Number of salaries quoted 112 238 220
London median annual salary £60,000 £60,000 £55,000
Median salary % change year-on-year - +9.09% -8.33%
10th Percentile £41,250 £40,000 £39,750
90th Percentile £78,750 £82,875 £76,375
England median annual salary £55,000 £52,500 £52,500
% change year-on-year +4.76% - -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
London
Permanent vacancies in London with a recognized job title 64,356 70,169 73,801
% of permanent IT jobs with a recognized job title 95.28% 94.64% 96.00%
Number of salaries quoted 52,594 54,891 63,928
London median annual salary £60,000 £60,000 £57,500
Median salary % change year-on-year - +4.35% +4.55%
10th Percentile £33,250 £33,500 £32,500
90th Percentile £93,750 £90,000 £87,500
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

Services Delivery Manager
Job Vacancy Trend in London

Job postings that featured Services Delivery Manager in the job title as a percentage of all IT jobs advertised in London.

Job vacancy trend for Services Delivery Manager in London

Services Delivery Manager
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Services Delivery Manager in London.

Salary trend for Services Delivery Manager in London

Services Delivery Manager
Salary Histogram in London

The salary distribution of IT jobs citing Services Delivery Manager in London over the 6 months to 21 October 2018.

Salary histogram for Services Delivery Manager in London

Services Delivery Manager
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Services Delivery Manager within the London region over the 6 months to 21 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -36 31 £54,500 +3.81% 7
East London +1 6 £77,500 +121.43% 1
West London +29 5 £55,000 -8.33% 7
South London -2 3 £67,500 +33.40% 1
Services Delivery Manager
England

Services Delivery Manager Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 21 October 2018, Services Delivery Manager job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring Services Delivery Manager in the job title.

1 139 (99.29%) Service Delivery
2 102 (72.86%) ITIL
3 53 (37.86%) Finance
4 46 (32.86%) SLA
5 36 (25.71%) Service Management
6 29 (20.71%) Project Management
7 27 (19.29%) ITIL Certification
8 21 (15.00%) Stakeholder Management
9 20 (14.29%) Microsoft
9 20 (14.29%) Analytical Skills
10 18 (12.86%) Service Design
10 18 (12.86%) Service Delivery Management
11 16 (11.43%) Presales
11 16 (11.43%) Agile Software Development
12 15 (10.71%) Business Analysis
13 14 (10.00%) Retail
14 13 (9.29%) PRINCE2
14 13 (9.29%) Fintech
14 13 (9.29%) People Management
14 13 (9.29%) Continuous Improvement
14 13 (9.29%) Incident Management
15 12 (8.57%) ISO/IEC 20000
15 12 (8.57%) ITIL V3
15 12 (8.57%) Microsoft Excel
15 12 (8.57%) ITSM
16 11 (7.86%) Self-Motivation
17 10 (7.14%) Problem-Solving
17 10 (7.14%) IT Strategy
17 10 (7.14%) Change Management
17 10 (7.14%) Coaching

Services Delivery Manager Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (0.71%) Apache
1 1 (0.71%) Confluence
1 1 (0.71%) IIS
1 1 (0.71%) SharePoint
1 1 (0.71%) WebSphere
Applications
1 12 (8.57%) Microsoft Excel
2 7 (5.00%) Microsoft Office
2 7 (5.00%) Microsoft PowerPoint
3 1 (0.71%) Microsoft Project
Business Applications
1 4 (2.86%) Oracle Assets
1 4 (2.86%) Oracle Cash Management
1 4 (2.86%) Oracle EBS R12
1 4 (2.86%) Oracle Financials
1 4 (2.86%) Oracle General Ledger
1 4 (2.86%) Oracle Payables
1 4 (2.86%) Oracle Receivables
2 2 (1.43%) Dynamics AX
3 1 (0.71%) Dynamics CRM
3 1 (0.71%) Magento
3 1 (0.71%) NetSuite
3 1 (0.71%) SAP Hybris
Cloud Services
1 10 (7.14%) Microsoft Azure
2 9 (6.43%) Amazon AWS
3 6 (4.29%) Office 365
4 2 (1.43%) Google Cloud Platform
4 2 (1.43%) IaaS
5 1 (0.71%) Cloud Computing
5 1 (0.71%) Dynamics 365
5 1 (0.71%) Salesforce Service Cloud
Communications & Networking
1 4 (2.86%) Network Security
2 2 (1.43%) Firewall
2 2 (1.43%) Internet
2 2 (1.43%) VLAN
3 1 (0.71%) LAN
3 1 (0.71%) Skype
3 1 (0.71%) Unified Communications
Database & Business Intelligence
1 6 (4.29%) Data Warehouse
2 2 (1.43%) SQL Server
3 1 (0.71%) Big Data
General
1 53 (37.86%) Finance
2 14 (10.00%) Retail
3 5 (3.57%) Banking
3 5 (3.57%) Legal
4 4 (2.86%) Advertising
5 3 (2.14%) Billing
5 3 (2.14%) Law
6 2 (1.43%) Games
7 1 (0.71%) French Language
7 1 (0.71%) Front Office
7 1 (0.71%) German Language
7 1 (0.71%) Investment Banking
7 1 (0.71%) Multimedia
7 1 (0.71%) Portuguese Language
7 1 (0.71%) Spanish Language
7 1 (0.71%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (2.14%) Middleware
2 1 (0.71%) Web Services
Miscellaneous
1 20 (14.29%) Analytical Skills
2 13 (9.29%) Fintech
3 11 (7.86%) Self-Motivation
4 8 (5.71%) Blackberry
5 7 (5.00%) Data Centre
6 6 (4.29%) Virtual Team
7 5 (3.57%) User Experience
8 4 (2.86%) Management Information System
9 2 (1.43%) CMDB
9 2 (1.43%) Mobile App
10 1 (0.71%) Foreign Exchange (FX)
10 1 (0.71%) iPad
10 1 (0.71%) iPhone
10 1 (0.71%) PMI
10 1 (0.71%) Public Cloud
10 1 (0.71%) Spread Betting
Operating Systems
1 5 (3.57%) Windows
2 1 (0.71%) Linux
2 1 (0.71%) Red Hat Enterprise Linux
2 1 (0.71%) Windows 10
Processes & Methodologies
1 139 (99.29%) Service Delivery
2 102 (72.86%) ITIL
3 36 (25.71%) Service Management
4 29 (20.71%) Project Management
5 21 (15.00%) Stakeholder Management
6 18 (12.86%) Service Delivery Management
6 18 (12.86%) Service Design
7 16 (11.43%) Agile Software Development
7 16 (11.43%) Presales
8 15 (10.71%) Business Analysis
9 13 (9.29%) Continuous Improvement
9 13 (9.29%) Incident Management
9 13 (9.29%) People Management
9 13 (9.29%) PRINCE2
10 12 (8.57%) ITIL V3
10 12 (8.57%) ITSM
11 10 (7.14%) Change Management
11 10 (7.14%) Coaching
11 10 (7.14%) IT Strategy
11 10 (7.14%) Problem-Solving
Programming Languages
1 9 (6.43%) SQL
2 2 (1.43%) C
3 1 (0.71%) VBA
Qualifications
1 27 (19.29%) ITIL Certification
2 8 (5.71%) DBS Check
2 8 (5.71%) Degree
2 8 (5.71%) MBA
3 5 (3.57%) PMP
4 4 (2.86%) PMI Certification
4 4 (2.86%) PRINCE2 Certification
5 3 (2.14%) Security Cleared
6 1 (0.71%) CCNA
6 1 (0.71%) Cisco Certification
6 1 (0.71%) DV Cleared
6 1 (0.71%) ITIL Foundation Certificate
6 1 (0.71%) PRINCE2 Practitioner
6 1 (0.71%) SC Cleared
Quality Assurance & Compliance
1 46 (32.86%) SLA
2 12 (8.57%) ISO/IEC 20000
3 8 (5.71%) ISO/IEC 27001
3 8 (5.71%) QA
4 7 (5.00%) PCI DSS
5 4 (2.86%) GDPR
6 2 (1.43%) ISO 9001
7 1 (0.71%) COBIT
7 1 (0.71%) PMO
7 1 (0.71%) SEPA
System Software
1 1 (0.71%) Active Directory
1 1 (0.71%) Hyper-V
1 1 (0.71%) VMware Infrastructure
Vendors
1 20 (14.29%) Microsoft
2 8 (5.71%) Google
2 8 (5.71%) Oracle
3 4 (2.86%) Concur
4 3 (2.14%) Salesforce.com
4 3 (2.14%) SAP
4 3 (2.14%) ServiceNow
5 1 (0.71%) Altiris
5 1 (0.71%) ATG
5 1 (0.71%) Avaya
5 1 (0.71%) Cisco
5 1 (0.71%) Epicor
5 1 (0.71%) HP
5 1 (0.71%) JD Edwards
5 1 (0.71%) Pega
5 1 (0.71%) Red Hat
5 1 (0.71%) Remedy
5 1 (0.71%) Sage
5 1 (0.71%) Symantec
5 1 (0.71%) VMware