The median annual salary for a Services Delivery Manager was £55,000 in advertised job vacancies in London during the 3 months to 24 April 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Delivery Manager
England / London
3 months to
24 Apr 2017
Same period 2016 Same period 2015
Rank 497 472 489
Rank change year-on-year -25 +17  
Permanent jobs requiring a Services Delivery Manager 99 178 191
As % of all permanent IT jobs advertised in London 0.29% 0.42% 0.42%
As % of the Job Titles category 0.30% 0.43% 0.44%
Number of salaries quoted 81 127 156
Median salary £55,000 £55,000 £55,000
90% offered a salary of more than £35,000 £46,000 £45,000
10% offered a salary of more than £82,500 £77,000 £72,500
UK excluding London median salary £45,000 £49,250 £47,500
% change year-on-year -8.62% +3.68%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
London
Permanent job vacancies with a job title containing a recognized job role 32634 40983 43471
As % of all permanent IT job vacancies advertised in London 95.64% 96.08% 95.83%
Number of salaries quoted 27457 35482 36598
Median salary £57,500 £55,000 £54,000
Median salary % change year-on-year +4.54% +1.85%  
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £82,500 £77,500 £80,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Services Delivery Manager
Job Vacancy Trend in London

The job posting trend of jobs advertised in London that featured Services Delivery Manager in the job title.

Job vacancy trend for Services Delivery Manager in London

Services Delivery Manager
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Services Delivery Manager in London.

Salary trend for Services Delivery Manager in London

Services Delivery Manager
Salary Histogram in London

The salary distribution of IT jobs citing Services Delivery Manager in London over the 3 months to 24 April 2017.

Salary histogram for Services Delivery Manager in London

Services Delivery Manager
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Services Delivery Manager within the London region over the 3 months to 24 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +44 17 £58,750 -16.07% 3
Services Delivery Manager
England

Services Delivery Manager Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 24 April 2017, Services Delivery Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Services Delivery Manager in the job title.

1 202 (99.51%) Service Delivery
2 109 (53.69%) ITIL
3 58 (28.57%) Finance
4 49 (24.14%) SLA
5 48 (23.65%) Service Delivery Management
6 41 (20.20%) Project Management
7 40 (19.70%) Service Management
8 33 (16.26%) Microsoft
9 32 (15.76%) ITIL Certification
9 32 (15.76%) Incident Management
10 28 (13.79%) Line Management
11 27 (13.30%) Stakeholder Management
12 26 (12.81%) Degree
13 24 (11.82%) Legal
14 23 (11.33%) Problem Management
14 23 (11.33%) Service Desk Management
15 21 (10.34%) Continuous Improvement
16 20 (9.85%) Microsoft Excel
17 19 (9.36%) Telecoms
17 19 (9.36%) Change Management
18 18 (8.87%) Banking
18 18 (8.87%) PRINCE2
18 18 (8.87%) Analytical Skills
18 18 (8.87%) Microsoft PowerPoint
19 17 (8.37%) Supplier Management
19 17 (8.37%) Portfolio Management
20 16 (7.88%) Management Information System
21 15 (7.39%) Microsoft Office
21 15 (7.39%) People Management
22 14 (6.90%) ITIL V3

Services Delivery Manager Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (1.97%) SharePoint
2 3 (1.48%) MS Exchange
3 2 (0.99%) Confluence
4 1 (0.49%) CMS
4 1 (0.49%) Kentico
4 1 (0.49%) SharePoint Server
4 1 (0.49%) Sitecore CMS
4 1 (0.49%) Umbraco
4 1 (0.49%) WebSphere
Applications
1 20 (9.85%) Microsoft Excel
2 18 (8.87%) Microsoft PowerPoint
3 15 (7.39%) Microsoft Office
4 8 (3.94%) Microsoft Project
5 1 (0.49%) MS Visio
Business Applications
1 2 (0.99%) Dynamics CRM
1 2 (0.99%) Oracle EBS
1 2 (0.99%) Oracle Retail
2 1 (0.49%) Magento
2 1 (0.49%) Remedy ITSM
2 1 (0.49%) thinkFolio
Cloud Services
1 9 (4.43%) Office 365
2 5 (2.46%) SaaS
3 2 (0.99%) IaaS
3 2 (0.99%) PaaS
4 1 (0.49%) Amazon S3
4 1 (0.49%) Dynamics 365
4 1 (0.49%) Microsoft Azure
Communications & Networking
1 5 (2.46%) VPN
2 4 (1.97%) Ethernet
2 4 (1.97%) Frame Relay
2 4 (1.97%) Internet
2 4 (1.97%) MPLS
2 4 (1.97%) Wireless
3 3 (1.48%) LAN
3 3 (1.48%) WAN
4 2 (0.99%) DNS
4 2 (0.99%) TCP/IP
4 2 (0.99%) Unified Communications
5 1 (0.49%) DHCP
5 1 (0.49%) Firewall
5 1 (0.49%) Network Security
5 1 (0.49%) SMS
5 1 (0.49%) SSL
Database & Business Intelligence
1 4 (1.97%) SQL Server
2 2 (0.99%) Data Warehouse
Development Applications
1 5 (2.46%) JIRA
General
1 58 (28.57%) Finance
2 24 (11.82%) Legal
3 19 (9.36%) Telecoms
4 18 (8.87%) Banking
5 9 (4.43%) Back Office
5 9 (4.43%) Investment Banking
6 7 (3.45%) Billing
6 7 (3.45%) Retail
7 5 (2.46%) Law
8 3 (1.48%) Advertising
9 2 (0.99%) Japanese Language
9 2 (0.99%) Local Government
9 2 (0.99%) Marketing
9 2 (0.99%) Portuguese Language
9 2 (0.99%) Spanish Language
Libraries, Frameworks & Software Standards
1 3 (1.48%) Middleware
2 1 (0.49%) .NET
2 1 (0.49%) Flash
Miscellaneous
1 18 (8.87%) Analytical Skills
2 16 (7.88%) Management Information System
3 13 (6.40%) iPad
4 11 (5.42%) Data Centre
5 8 (3.94%) Computer Science
6 4 (1.97%) Virtual Team
7 3 (1.48%) FMCG
8 2 (0.99%) Equities
8 2 (0.99%) Fintech
8 2 (0.99%) Fixed Income
8 2 (0.99%) NHS
8 2 (0.99%) SWIFT
9 1 (0.49%) Credit Risk
9 1 (0.49%) Derivative
9 1 (0.49%) Driving Licence
9 1 (0.49%) Foreign Exchange (FX)
Operating Systems
1 12 (5.91%) Windows
2 4 (1.97%) Windows Server
3 2 (0.99%) Linux
3 2 (0.99%) Unix
4 1 (0.49%) Red Hat Enterprise Linux
4 1 (0.49%) Windows 7
4 1 (0.49%) Windows 8
Processes & Methodologies
1 202 (99.51%) Service Delivery
2 109 (53.69%) ITIL
3 48 (23.65%) Service Delivery Management
4 41 (20.20%) Project Management
5 40 (19.70%) Service Management
6 32 (15.76%) Incident Management
7 28 (13.79%) Line Management
8 27 (13.30%) Stakeholder Management
9 23 (11.33%) Problem Management
9 23 (11.33%) Service Desk Management
10 21 (10.34%) Continuous Improvement
11 19 (9.36%) Change Management
12 18 (8.87%) PRINCE2
13 17 (8.37%) Portfolio Management
13 17 (8.37%) Supplier Management
14 15 (7.39%) People Management
15 14 (6.90%) B2B
15 14 (6.90%) ITIL V3
16 12 (5.91%) Presales
16 12 (5.91%) Root Cause Analysis
Programming Languages
1 2 (0.99%) Java
1 2 (0.99%) SQL
2 1 (0.49%) C
2 1 (0.49%) C++
2 1 (0.49%) COBOL
2 1 (0.49%) Shell Script
Qualifications
1 32 (15.76%) ITIL Certification
2 26 (12.81%) Degree
3 5 (2.46%) CISM
3 5 (2.46%) CISSP
4 3 (1.48%) PRINCE2 Certification
4 3 (1.48%) Security Cleared
5 2 (0.99%) Microsoft Certification
5 2 (0.99%) PRINCE2 Practitioner
6 1 (0.49%) CISA
6 1 (0.49%) Citrix Certification
6 1 (0.49%) ECDL
6 1 (0.49%) ISEB
6 1 (0.49%) MCSE
6 1 (0.49%) SC Cleared
Quality Assurance & Compliance
1 49 (24.14%) SLA
2 4 (1.97%) ISO/IEC 27001
3 3 (1.48%) QA
4 1 (0.49%) COBIT
4 1 (0.49%) PCI DSS
4 1 (0.49%) PMO
System Software
1 8 (3.94%) Active Directory
2 3 (1.48%) Terminal Services
2 3 (1.48%) VMware Infrastructure
3 1 (0.49%) XenApp
3 1 (0.49%) XenDesktop
3 1 (0.49%) XenServer
Vendors
1 33 (16.26%) Microsoft
2 6 (2.96%) Oracle
3 5 (2.46%) Salesforce.com
4 4 (1.97%) hybris
5 3 (1.48%) SAP
5 3 (1.48%) VMware
5 3 (1.48%) Workday
6 2 (0.99%) Demandware
6 2 (0.99%) RedPrairie
6 2 (0.99%) Remedy
7 1 (0.49%) Apple
7 1 (0.49%) Atlassian
7 1 (0.49%) Avaya
7 1 (0.49%) Cisco
7 1 (0.49%) Citrix
7 1 (0.49%) Dell
7 1 (0.49%) HP
7 1 (0.49%) Nortel
7 1 (0.49%) Red Hat
7 1 (0.49%) Sitecore
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