The median annual salary for a Technical Customer Support was £27,500 in advertised job vacancies in London during the 3 months to 28 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Customer Support
England / London
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 603 631 656
Rank change year-on-year +28 +25  
Permanent jobs requiring a Technical Customer Support 9 13 13
As % of all permanent IT jobs advertised in London 0.025% 0.032% 0.029%
As % of the Job Titles category 0.026% 0.034% 0.031%
Number of salaries quoted 8 13 12
Median salary £27,500 £20,480 £46,250
Median salary % change year-on-year +34.27% -55.71%  
90% offered a salary of more than £23,925 £20,355 £28,000
10% offered a salary of more than £30,250 £76,750 £48,750
UK excluding London median salary £27,500 £25,000 £20,000
% change year-on-year +10.00% +25.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
London
Permanent job vacancies with a job title containing a recognized job role 34746 38402 42429
As % of all permanent IT job vacancies advertised in London 94.79% 95.88% 95.87%
Number of salaries quoted 112463 146439 161035
Median salary £57,500 £55,000 £55,000
Median salary % change year-on-year +4.54% -  
90% offered a salary of more than £31,250 £31,250 £30,500
10% offered a salary of more than £87,500 £82,250 £85,000
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year +3.65% +2.50%  

Technical Customer Support
Job Vacancy Trend in London

Job postings that featured Technical Customer Support in the job title as a percentage of all IT jobs advertised in London.

Job vacancy trend for Technical Customer Support in London

Technical Customer Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Customer Support in London.

Salary trend for Technical Customer Support in London

Technical Customer Support
Salary Histogram in London

The salary distribution of IT jobs citing Technical Customer Support in London over the 3 months to 28 June 2017.

Salary histogram for Technical Customer Support in London

Technical Customer Support
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Customer Support within the London region over the 3 months to 28 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +28 3 £27,500 +10.00%
Technical Customer Support
England

Technical Customer Support Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 28 June 2017, Technical Customer Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Technical Customer Support in the job title.

1 7 (77.78%) Windows
1 7 (77.78%) Finance
2 6 (66.67%) Investment Banking
2 6 (66.67%) ITIL
2 6 (66.67%) Microsoft
2 6 (66.67%) Active Directory
2 6 (66.67%) HP
2 6 (66.67%) Citrix
2 6 (66.67%) Blackberry
2 6 (66.67%) iPad
2 6 (66.67%) Banking
2 6 (66.67%) Windows 7
3 4 (44.44%) ITIL Certification
4 1 (11.11%) Slack
4 1 (11.11%) Creative Problem-Solving
4 1 (11.11%) SaaS
4 1 (11.11%) Social Media
4 1 (11.11%) Billing
4 1 (11.11%) Splunk
4 1 (11.11%) New Relic
4 1 (11.11%) Kalman Filter
4 1 (11.11%) Analytical Skills
4 1 (11.11%) PagerDuty
4 1 (11.11%) Sumo Logic
4 1 (11.11%) Presales
4 1 (11.11%) E-Commerce
4 1 (11.11%) SLA
4 1 (11.11%) Internet
4 1 (11.11%) WebTrends
4 1 (11.11%) Operations Management

Technical Customer Support Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 1 (11.11%) WebTrends
Cloud Services
1 1 (11.11%) Cloud Computing
1 1 (11.11%) SaaS
1 1 (11.11%) Slack
1 1 (11.11%) Sumo Logic
Communications & Networking
1 1 (11.11%) Internet
General
1 7 (77.78%) Finance
2 6 (66.67%) Banking
2 6 (66.67%) Investment Banking
3 1 (11.11%) Billing
3 1 (11.11%) Law
Miscellaneous
1 6 (66.67%) Blackberry
1 6 (66.67%) iPad
2 1 (11.11%) Analytical Skills
2 1 (11.11%) Social Media
Operating Systems
1 7 (77.78%) Windows
2 6 (66.67%) Windows 7
3 1 (11.11%) Mac OS
Processes & Methodologies
1 6 (66.67%) ITIL
2 1 (11.11%) Creative Problem-Solving
2 1 (11.11%) E-Commerce
2 1 (11.11%) Kalman Filter
2 1 (11.11%) Operations Management
2 1 (11.11%) Presales
Qualifications
1 4 (44.44%) ITIL Certification
Quality Assurance & Compliance
1 1 (11.11%) SLA
System Software
1 6 (66.67%) Active Directory
Vendors
1 6 (66.67%) Citrix
1 6 (66.67%) HP
1 6 (66.67%) Microsoft
2 1 (11.11%) New Relic
2 1 (11.11%) PagerDuty
2 1 (11.11%) Splunk