Technical Support Analyst Jobs in London

Technical Support Analyst
England > London

The median Technical Support Analyst salary in London is £54,296 per year according to job vacancies posted during the 6 months to 19 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
19 Apr 2024
Same period 2023 Same period 2022
Rank 471 633 811
Rank change year-on-year +162 +178 -263
Permanent jobs requiring a Technical Support Analyst 32 21 46
As % of all permanent jobs advertised in London 0.14% 0.057% 0.071%
As % of the Job Titles category 0.15% 0.060% 0.074%
Number of salaries quoted 29 20 45
10th Percentile £51,200 £31,250 £25,000
25th Percentile £52,896 £31,314 £27,250
Median annual salary (50th Percentile) £54,296 £38,750 £35,000
Median % change year-on-year +40.12% +10.71% -7.65%
75th Percentile £55,696 £43,000 £43,750
90th Percentile £56,000 £48,000 £50,445
England median annual salary £31,500 £40,375 £31,000
% change year-on-year -21.98% +30.24% +3.33%

All Permanent IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 22,018 34,851 62,244
% of permanent jobs with a recognized job title 94.15% 95.06% 96.34%
Number of salaries quoted 16,626 25,402 35,153
10th Percentile £38,750 £42,500 £41,250
25th Percentile £51,250 £55,000 £52,500
Median annual salary (50th Percentile) £70,000 £72,500 £70,000
Median % change year-on-year -3.45% +3.57% -
75th Percentile £93,750 £95,000 £91,250
90th Percentile £115,000 £115,000 £110,000
England median annual salary £54,000 £60,500 £60,000
% change year-on-year -10.74% +0.83% +9.09%

Technical Support Analyst
Job Vacancy Trend in London

Job postings that featured Technical Support Analyst in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Technical Support Analyst in London

Technical Support Analyst
Salary Trend in London

3-month moving average salary quoted in jobs citing Technical Support Analyst in London.

Salary trend for Technical Support Analyst in London

Technical Support Analyst
Salary Histogram in London

Salary distribution for jobs citing Technical Support Analyst in London over the 6 months to 19 April 2024.

Salary histogram for Technical Support Analyst in London

Technical Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Analyst within the London region over the 6 months to 19 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +71 2 £39,500 -3.66%
Technical Support Analyst
England

Technical Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 19 April 2024, Technical Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring Technical Support Analyst in the job title.

1 28 (87.50%) SQL
2 23 (71.88%) ITIL
3 22 (68.75%) Windows
3 22 (68.75%) Active Directory
4 21 (65.63%) ETL
4 21 (65.63%) T-SQL
4 21 (65.63%) SQL Server
4 21 (65.63%) SQL Server Integration Services
5 20 (62.50%) Dynamics CRM
5 20 (62.50%) CRM
5 20 (62.50%) Change Management
6 19 (59.38%) Requirements Analysis
6 19 (59.38%) PL/SQL
7 16 (50.00%) Degree
8 15 (46.88%) NEC
8 15 (46.88%) NEC Housing
9 12 (37.50%) Customer Service
10 11 (34.38%) PRINCE2 Practitioner
10 11 (34.38%) Disaster Recovery
10 11 (34.38%) PRINCE2
11 9 (28.13%) Incident Management
11 9 (28.13%) Finance
11 9 (28.13%) Task Automation
11 9 (28.13%) Housing Association
12 8 (25.00%) Knowledge Transfer
12 8 (25.00%) Risk Register
12 8 (25.00%) Change Advisory Board
12 8 (25.00%) Root Cause Analysis
12 8 (25.00%) Data Security
12 8 (25.00%) Management Information System

Technical Support Analyst Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.13%) Microsoft Exchange
Applications
1 2 (6.25%) Microsoft Office
2 1 (3.13%) Microsoft Excel
Business Applications
1 20 (62.50%) Dynamics CRM
2 15 (46.88%) NEC Housing
3 1 (3.13%) Bloomberg AIM
Cloud Services
1 2 (6.25%) Microsoft 365
Database & Business Intelligence
1 21 (65.63%) SQL Server
1 21 (65.63%) SQL Server Integration Services
General
1 9 (28.13%) Finance
2 6 (18.75%) Banking
2 6 (18.75%) Front Office
2 6 (18.75%) Social Skills
3 2 (6.25%) Law
3 2 (6.25%) Legal
3 2 (6.25%) Public Sector
4 1 (3.13%) Manufacturing
4 1 (3.13%) Retail
Libraries, Frameworks & Software Standards
1 6 (18.75%) FIX Protocol
Miscellaneous
1 9 (28.13%) Housing Association
2 8 (25.00%) Management Information System
3 7 (21.88%) Social Media
4 1 (3.13%) Data Protection Act
4 1 (3.13%) Fixed Income
Operating Systems
1 22 (68.75%) Windows
2 6 (18.75%) Linux
3 1 (3.13%) Windows 10
3 1 (3.13%) Windows Server
Processes & Methodologies
1 23 (71.88%) ITIL
2 21 (65.63%) ETL
3 20 (62.50%) Change Management
3 20 (62.50%) CRM
4 19 (59.38%) Requirements Analysis
5 12 (37.50%) Customer Service
6 11 (34.38%) Disaster Recovery
6 11 (34.38%) PRINCE2
7 9 (28.13%) Incident Management
7 9 (28.13%) Task Automation
8 8 (25.00%) Change Advisory Board
8 8 (25.00%) Data Security
8 8 (25.00%) Knowledge Transfer
8 8 (25.00%) Risk Register
8 8 (25.00%) Root Cause Analysis
9 5 (15.63%) Data Analysis
10 4 (12.50%) Requirements Gathering
11 2 (6.25%) Asset Management
11 2 (6.25%) User Acceptance Testing
12 1 (3.13%) Document Management
Programming Languages
1 28 (87.50%) SQL
2 21 (65.63%) T-SQL
3 19 (59.38%) PL/SQL
Qualifications
1 16 (50.00%) Degree
2 11 (34.38%) PRINCE2 Practitioner
System Software
1 22 (68.75%) Active Directory
Systems Management
1 2 (6.25%) Microsoft Intune
Vendors
1 15 (46.88%) NEC
2 1 (3.13%) Bloomberg
2 1 (3.13%) Microsoft
2 1 (3.13%) Northgate