2nd Line Support Engineer Jobs in Manchester

Second Line Support Engineer
North West > Manchester

The median Second Line Support Engineer salary in Manchester is £30,000 per year according to job vacancies posted during the 6 months to 18 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
18 Apr 2024
Same period 2023 Same period 2022
Rank 190 239 252
Rank change year-on-year +49 +13 -47
Permanent jobs requiring a 2nd Line Support Engineer 24 8 10
As % of all permanent jobs advertised in Manchester 0.48% 0.16% 0.18%
As % of the Job Titles category 0.50% 0.17% 0.18%
Number of salaries quoted 24 8 10
10th Percentile £24,250 - £25,300
25th Percentile £27,938 £26,000 £26,563
Median annual salary (50th Percentile) £30,000 £26,750 £31,250
Median % change year-on-year +12.15% -14.40% +13.64%
75th Percentile £31,125 £29,938 £37,813
90th Percentile £33,750 £33,500 £39,250
North West median annual salary £30,000 £30,500 £30,000
% change year-on-year -1.64% +1.67% +7.14%

All Permanent IT Job Vacancies
Manchester

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Manchester. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Manchester with a recognized job title 4,769 4,713 5,535
% of permanent jobs with a recognized job title 95.00% 91.91% 97.09%
Number of salaries quoted 3,723 2,738 3,770
10th Percentile £30,000 £31,250 £31,750
25th Percentile £40,988 £42,500 £41,250
Median annual salary (50th Percentile) £55,000 £56,500 £55,000
Median % change year-on-year -2.65% +2.73% +10.00%
75th Percentile £68,750 £71,250 £70,000
90th Percentile £81,250 £83,750 £85,000
North West median annual salary £50,000 £54,882 £52,500
% change year-on-year -8.90% +4.54% +10.53%

2nd Line Support Engineer
Job Vacancy Trend in Manchester

Job postings that featured 2nd Line Support Engineer in the job title as a proportion of all IT jobs advertised in Manchester.

Job vacancy trend for 2nd Line Support Engineer in Manchester

2nd Line Support Engineer
Salary Trend in Manchester

3-month moving average salary quoted in jobs citing 2nd Line Support Engineer in Manchester.

Salary trend for 2nd Line Support Engineer in Manchester

2nd Line Support Engineer
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the Manchester region over the 6 months to 18 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Sale - 1 £30,000 -
Salford - 1 £28,500 - 1
2nd Line Support Engineer
North West

2nd Line Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in Manchester

For the 6 months to 18 April 2024, 2nd Line Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Manchester region featuring 2nd Line Support Engineer in the job title.

1 23 (95.83%) Microsoft 365
2 22 (91.67%) Active Directory
3 19 (79.17%) Windows
4 18 (75.00%) Microsoft
4 18 (75.00%) Social Skills
5 14 (58.33%) Windows 10
6 10 (41.67%) Firewall
7 9 (37.50%) Problem-Solving
8 8 (33.33%) Wi-Fi
8 8 (33.33%) EPoS
8 8 (33.33%) Microsoft Office
9 7 (29.17%) SharePoint
9 7 (29.17%) DNS
9 7 (29.17%) Microsoft Intune
9 7 (29.17%) Analytical Skills
9 7 (29.17%) Organisational Skills
10 6 (25.00%) Azure
10 6 (25.00%) Finance
10 6 (25.00%) Microsoft Exchange
11 5 (20.83%) VLAN
11 5 (20.83%) Kalman Filter
11 5 (20.83%) Email Filtering
11 5 (20.83%) OneDrive
12 4 (16.67%) ESET
12 4 (16.67%) Antivirus Management
12 4 (16.67%) Server Management
12 4 (16.67%) Storage Management
12 4 (16.67%) Windows Server 2012
12 4 (16.67%) NAS
12 4 (16.67%) SAN

2nd Line Support Engineer Skill Set
Co-occurring Skills and Capabilities in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (29.17%) SharePoint
2 6 (25.00%) Microsoft Exchange
Applications
1 8 (33.33%) Microsoft Office
2 3 (12.50%) Spreadsheet
Cloud Services
1 23 (95.83%) Microsoft 365
2 6 (25.00%) Azure
3 5 (20.83%) OneDrive
4 1 (4.17%) AWS
4 1 (4.17%) Entra ID
4 1 (4.17%) GCP
4 1 (4.17%) Mimecast
Communications & Networking
1 10 (41.67%) Firewall
2 8 (33.33%) Wi-Fi
3 7 (29.17%) DNS
4 5 (20.83%) VLAN
5 4 (16.67%) NAS
5 4 (16.67%) SAN
6 2 (8.33%) TCP/IP
6 2 (8.33%) VPN
6 2 (8.33%) WAN
6 2 (8.33%) Wireless
7 1 (4.17%) DHCP
7 1 (4.17%) LAN
7 1 (4.17%) Remote Desktop
7 1 (4.17%) VoIP
Database & Business Intelligence
1 4 (16.67%) SQL Server
General
1 18 (75.00%) Social Skills
2 7 (29.17%) Analytical Skills
2 7 (29.17%) Organisational Skills
3 6 (25.00%) Finance
4 1 (4.17%) Financial Institution
4 1 (4.17%) Retail
Miscellaneous
1 8 (33.33%) EPoS
2 1 (4.17%) Driving Licence
2 1 (4.17%) iPhone
2 1 (4.17%) Video Conferencing
Operating Systems
1 19 (79.17%) Windows
2 14 (58.33%) Windows 10
3 4 (16.67%) Windows Server 2012
4 1 (4.17%) Apple iOS
4 1 (4.17%) Mac OS
4 1 (4.17%) Windows Server
Processes & Methodologies
1 9 (37.50%) Problem-Solving
2 5 (20.83%) Email Filtering
2 5 (20.83%) Kalman Filter
3 4 (16.67%) Antivirus Management
3 4 (16.67%) Server Management
3 4 (16.67%) Storage Management
4 1 (4.17%) Biomedicine
4 1 (4.17%) Customer Service
4 1 (4.17%) Data Protection
4 1 (4.17%) Disaster Recovery
4 1 (4.17%) ITIL
4 1 (4.17%) Remote Monitoring and Management
4 1 (4.17%) Service Delivery
4 1 (4.17%) User Experience
Programming Languages
1 2 (8.33%) PowerShell
Qualifications
1 1 (4.17%) AWS Certification
1 1 (4.17%) Azure Certification
1 1 (4.17%) CCNA
1 1 (4.17%) Cisco Certification
1 1 (4.17%) ITIL Foundation Certificate
1 1 (4.17%) Microsoft Certification
Quality Assurance & Compliance
1 1 (4.17%) ISO/IEC 27001
1 1 (4.17%) SLA
System Software
1 22 (91.67%) Active Directory
2 2 (8.33%) VMware Infrastructure
3 1 (4.17%) Hyper-V
3 1 (4.17%) vSphere
Systems Management
1 7 (29.17%) Microsoft Intune
2 1 (4.17%) SCCM
Vendors
1 18 (75.00%) Microsoft
2 4 (16.67%) Cisco
2 4 (16.67%) ESET
2 4 (16.67%) Sophos
3 3 (12.50%) Dell
4 2 (8.33%) Veeam
4 2 (8.33%) VMware
5 1 (4.17%) Apple
5 1 (4.17%) Aruba
5 1 (4.17%) Meraki
5 1 (4.17%) SolarWinds