Period
to 21 February 2019

The following table provides summary statistics for permanent job vacancies advertised in Manchester with a requirement for ISO/IEC 20000 skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ISO/IEC 20000 over the 6 months to 21 February 2019 with a comparison to the same period in the previous 2 years.

ISO/IEC 20000 (supersedes BS 15000)
North West > Manchester
6 months to
21 Feb 2019
Same period 2018 Same period 2017
Rank 266 286 293
Rank change year-on-year +20 +7 -21
Permanent jobs citing ISO/IEC 20000 8 2 7
As % of all permanent IT jobs advertised in Manchester 0.12% 0.027% 0.092%
As % of the Quality Assurance & Compliance category 0.85% 0.22% 0.76%
Number of salaries quoted 5 2 5
Manchester median annual salary £35,000 £70,000 £55,000
Median salary % change year-on-year -50.00% +27.27% +12.82%
10th Percentile £33,500 £67,500 £50,104
90th Percentile £58,750 £72,500 £65,936
North West median annual salary £57,500 £55,000 £52,205
% change year-on-year +4.55% +5.35% +4.41%

ISO/IEC 20000 is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Manchester with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Manchester
Permanent vacancies with a requirement for quality assurance or compliance skills 939 908 923
As % of all permanent IT jobs advertised in Manchester 14.22% 12.35% 12.12%
Number of salaries quoted 766 700 770
Manchester median annual salary £46,250 £45,000 £42,000
Median salary % change year-on-year +2.78% +7.14% +5.00%
10th Percentile £29,250 £25,000 £25,000
90th Percentile £67,500 £71,375 £61,250
North West median annual salary £45,000 £45,000 £40,000
% change year-on-year - +12.50% -

ISO/IEC 20000
Job Vacancy Trend in Manchester

Job postings citing ISO/IEC 20000 as a percentage of all IT jobs advertised in Manchester.

Job vacancy trend for ISO/IEC 20000 in Manchester

ISO/IEC 20000
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ISO/IEC 20000 in Manchester.

Salary trend for ISO/IEC 20000 in Manchester

ISO/IEC 20000
Salary Histogram in Manchester

The salary distribution of IT jobs citing ISO/IEC 20000 in Manchester over the 6 months to 21 February 2019.

Salary histogram for ISO/IEC 20000 in Manchester

For the 6 months to 21 February 2019, IT jobs citing ISO/IEC 20000 also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Manchester region with a requirement for ISO/IEC 20000.

1 8 (100.00%) ITIL
1 8 (100.00%) Service Delivery
2 7 (87.50%) Service Management
3 6 (75.00%) Risk Management
4 4 (50.00%) Acceptance Criteria
4 4 (50.00%) Contract Management
4 4 (50.00%) SLA
4 4 (50.00%) Finance
4 4 (50.00%) Stakeholder Management
4 4 (50.00%) Business Development
5 3 (37.50%) Project Management
5 3 (37.50%) Smart Meter
6 2 (25.00%) ITIL V3
6 2 (25.00%) Root Cause Analysis
6 2 (25.00%) Telecoms
6 2 (25.00%) ISO 22301
6 2 (25.00%) Creative Problem-Solving
6 2 (25.00%) Customer Requirements
6 2 (25.00%) Greenfield Project
6 2 (25.00%) Problem-Solving
6 2 (25.00%) Due Diligence
6 2 (25.00%) Service Design
6 2 (25.00%) ITSM
6 2 (25.00%) BMC
6 2 (25.00%) Remedy
6 2 (25.00%) ISO 9000
6 2 (25.00%) Operations Management
6 2 (25.00%) Problem Management
6 2 (25.00%) Remedy ITSM
6 2 (25.00%) Incident Management

ISO/IEC 20000
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 2 (25.00%) Remedy ITSM
General
1 4 (50.00%) Finance
2 2 (25.00%) Telecoms
Job Titles
1 4 (50.00%) Delivery Manager
1 4 (50.00%) Service Manager
1 4 (50.00%) Services Delivery Manager
2 2 (25.00%) Architect
2 2 (25.00%) Service Design Architect
3 1 (12.50%) Head of Managed Services
Miscellaneous
1 3 (37.50%) Smart Meter
2 2 (25.00%) Greenfield Project
3 1 (12.50%) Smart Energy
Processes & Methodologies
1 8 (100.00%) ITIL
1 8 (100.00%) Service Delivery
2 7 (87.50%) Service Management
3 6 (75.00%) Risk Management
4 4 (50.00%) Acceptance Criteria
4 4 (50.00%) Business Development
4 4 (50.00%) Contract Management
4 4 (50.00%) Stakeholder Management
5 3 (37.50%) Project Management
6 2 (25.00%) Creative Problem-Solving
6 2 (25.00%) Customer Requirements
6 2 (25.00%) Due Diligence
6 2 (25.00%) Incident Management
6 2 (25.00%) ITIL V3
6 2 (25.00%) ITSM
6 2 (25.00%) Operations Management
6 2 (25.00%) Problem Management
6 2 (25.00%) Problem-Solving
6 2 (25.00%) Root Cause Analysis
6 2 (25.00%) Service Design
Quality Assurance & Compliance
1 4 (50.00%) SLA
2 2 (25.00%) ISO 22301
2 2 (25.00%) ISO 9000
Vendors
1 2 (25.00%) BMC
1 2 (25.00%) Remedy