Period
to 23 September 2018

The following table provides summary statistics for permanent job vacancies advertised in Manchester with a requirement for ISO/IEC 20000 skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ISO/IEC 20000 over the 6 months to 23 September 2018 with a comparison to the same period in the previous 2 years.

ISO/IEC 20000 (supersedes BS 15000)
North West > Manchester
6 months to
23 Sep 2018
Same period 2017 Same period 2016
Rank 276 295 261
Rank change year-on-year +19 -34 -2
Permanent jobs citing ISO/IEC 20000 7 2 10
As % of all permanent IT jobs advertised in Manchester 0.097% 0.025% 0.14%
As % of the Quality Assurance & Compliance category 0.75% 0.21% 1.12%
Number of salaries quoted 6 2 5
Manchester median annual salary £35,000 £54,852 £55,000
Median salary % change year-on-year -36.19% -0.27% +46.67%
10th Percentile £33,500 £50,469 £53,000
90th Percentile £50,625 £60,555 £60,250
North West median annual salary £46,250 £54,852 £50,000
% change year-on-year -15.68% +9.70% +25.00%

ISO/IEC 20000 is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Manchester with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Manchester
Permanent vacancies with a requirement for quality assurance or compliance skills 929 973 895
As % of all permanent IT jobs advertised in Manchester 12.83% 12.19% 12.30%
Number of salaries quoted 767 720 722
Manchester median annual salary £45,000 £39,500 £42,500
Median salary % change year-on-year +13.92% -7.06% +6.25%
10th Percentile £25,000 £23,500 £26,250
90th Percentile £62,500 £63,750 £63,750
North West median annual salary £45,000 £38,375 £40,000
% change year-on-year +17.26% -4.06% -

ISO/IEC 20000
Job Vacancy Trend in Manchester

Job postings citing ISO/IEC 20000 as a percentage of all IT jobs advertised in Manchester.

Job vacancy trend for ISO/IEC 20000 in Manchester

ISO/IEC 20000
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ISO/IEC 20000 in Manchester.

Salary trend for ISO/IEC 20000 in Manchester

ISO/IEC 20000
Salary Histogram in Manchester

The salary distribution of IT jobs citing ISO/IEC 20000 in Manchester over the 6 months to 23 September 2018.

Salary histogram for ISO/IEC 20000 in Manchester

ISO/IEC 20000
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ISO/IEC 20000 within the Manchester region over the 6 months to 23 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheadle - 1 £50,000 -
ISO/IEC 20000
North West

For the 6 months to 23 September 2018, IT jobs citing ISO/IEC 20000 also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Manchester region with a requirement for ISO/IEC 20000.

1 5 (71.43%) ITIL
1 5 (71.43%) Service Management
1 5 (71.43%) Service Delivery
2 3 (42.86%) Risk Management
2 3 (42.86%) Finance
2 3 (42.86%) Stakeholder Management
2 3 (42.86%) SLA
2 3 (42.86%) Business Development
2 3 (42.86%) Contract Management
2 3 (42.86%) Acceptance Criteria
3 2 (28.57%) Self-Motivation
3 2 (28.57%) Tech Ops
3 2 (28.57%) Mentoring
3 2 (28.57%) Skype
3 2 (28.57%) Video Conferencing
3 2 (28.57%) VMware Infrastructure
3 2 (28.57%) Hyper-V
3 2 (28.57%) Skype for Business
3 2 (28.57%) Unified Communications
3 2 (28.57%) ITIL V3
3 2 (28.57%) Office 365
3 2 (28.57%) IaaS
3 2 (28.57%) Microsoft
3 2 (28.57%) ISO 14001
3 2 (28.57%) ISO 9001
3 2 (28.57%) VMware
3 2 (28.57%) Asset Management
3 2 (28.57%) ISO/IEC 27001
3 2 (28.57%) ITSM
4 1 (14.29%) ServiceNow

ISO/IEC 20000
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (28.57%) Skype for Business
Cloud Services
1 2 (28.57%) IaaS
1 2 (28.57%) Office 365
Communications & Networking
1 2 (28.57%) Skype
1 2 (28.57%) Unified Communications
General
1 3 (42.86%) Finance
Job Titles
1 5 (71.43%) Service Manager
2 3 (42.86%) Delivery Manager
2 3 (42.86%) Services Delivery Manager
3 2 (28.57%) 3rd Line Engineer
3 2 (28.57%) 3rd Line Support
3 2 (28.57%) 3rd Line Support Engineer
3 2 (28.57%) Communications Support Engineer
3 2 (28.57%) IT Manager
3 2 (28.57%) IT Services Manager
3 2 (28.57%) ITIL Manager
3 2 (28.57%) ITIL Service Manager
3 2 (28.57%) Office 365 Engineer
3 2 (28.57%) Operations Engineer
3 2 (28.57%) Operations Support Engineer
3 2 (28.57%) Support Engineer
3 2 (28.57%) Unified Communications Engineer
Miscellaneous
1 2 (28.57%) Self-Motivation
1 2 (28.57%) Video Conferencing
Processes & Methodologies
1 5 (71.43%) ITIL
1 5 (71.43%) Service Delivery
1 5 (71.43%) Service Management
2 3 (42.86%) Acceptance Criteria
2 3 (42.86%) Business Development
2 3 (42.86%) Contract Management
2 3 (42.86%) Risk Management
2 3 (42.86%) Stakeholder Management
3 2 (28.57%) Asset Management
3 2 (28.57%) ITIL V3
3 2 (28.57%) ITSM
3 2 (28.57%) Mentoring
3 2 (28.57%) Tech Ops
Quality Assurance & Compliance
1 3 (42.86%) SLA
2 2 (28.57%) ISO 14001
2 2 (28.57%) ISO 9001
2 2 (28.57%) ISO/IEC 27001
System Software
1 2 (28.57%) Hyper-V
1 2 (28.57%) VMware Infrastructure
Vendors
1 2 (28.57%) Microsoft
1 2 (28.57%) VMware
2 1 (14.29%) ServiceNow