2nd/3rd Line Support Jobs in Newcastle upon Tyne

2nd/3rd Line Support
Tyne and Wear > Newcastle upon Tyne

The median 2nd/3rd Line Support salary in Newcastle upon Tyne is £32,500 per year according to job vacancies posted during the 6 months to 25 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

 6 months to
25 Apr 2024		 Same period 2023 Same period 2022
Rank 67 - 77
Rank change year-on-year - - -
Permanent jobs requiring a 2nd/3rd Line Support 18 0 1
As % of all permanent jobs advertised in Newcastle upon Tyne 1.78% - 0.13%
As % of the Job Titles category 1.82% - 0.13%
Number of salaries quoted 18 0 0
10th Percentile - - -
25th Percentile £31,250 - -
Median annual salary (50th Percentile) £32,500 - -
75th Percentile £33,750 - -
90th Percentile - - -
Tyne and Wear median annual salary £32,500 £32,500 £31,000
% change year-on-year - +4.84% -

All Permanent IT Job Vacancies
Newcastle upon Tyne

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Newcastle upon Tyne. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Newcastle upon Tyne with a recognized job title 988 654 756
% of permanent jobs with a recognized job title 97.53% 84.39% 95.09%
Number of salaries quoted 832 407 529
10th Percentile £30,000 £31,500 £24,250
25th Percentile £37,099 £41,058 £32,500
Median annual salary (50th Percentile) £47,500 £55,000 £48,000
Median % change year-on-year -13.64% +14.58% +6.67%
75th Percentile £65,000 £66,250 £62,500
90th Percentile £77,500 £78,750 £82,500
Tyne and Wear median annual salary £47,500 £52,500 £45,000
% change year-on-year -9.52% +16.67% -

2nd/3rd Line Support
Job Vacancy Trend in Newcastle upon Tyne

Job postings that featured 2nd/3rd Line Support in the job title as a proportion of all IT jobs advertised in Newcastle upon Tyne.

Job vacancy trend for 2nd/3rd Line Support in Newcastle upon Tyne

2nd/3rd Line Support
Salary Trend in Newcastle upon Tyne

3-month moving average salary quoted in jobs citing 2nd/3rd Line Support in Newcastle upon Tyne.

Salary trend for 2nd/3rd Line Support in Newcastle upon Tyne

2nd/3rd Line Support Skill Set
Top 21 Co-occurring Skills and Capabilities in Newcastle upon Tyne

For the 6 months to 25 April 2024, 2nd/3rd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Newcastle upon Tyne region featuring 2nd/3rd Line Support in the job title.

1 17 (94.44%) Social Skills
1 17 (94.44%) Driving Licence
1 17 (94.44%) Enterprise Storage
1 17 (94.44%) Azure
1 17 (94.44%) Incident Management
1 17 (94.44%) ITIL
1 17 (94.44%) Microsoft
1 17 (94.44%) Active Directory
1 17 (94.44%) Microsoft Certification
1 17 (94.44%) SAN
2 16 (88.89%) SQL Server
2 16 (88.89%) Azure Certification
2 16 (88.89%) Desktop Virtualisation
2 16 (88.89%) Organisational Skills
3 10 (55.56%) Hyper-V
4 9 (50.00%) Amazon RDS
5 1 (5.56%) VMware
5 1 (5.56%) VMware Infrastructure
5 1 (5.56%) SQL
5 1 (5.56%) Windows
5 1 (5.56%) Windows Server

2nd/3rd Line Support Skill Set
Co-occurring Skills and Capabilities in Newcastle upon Tyne by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 17 (94.44%) Azure
Communications & Networking
1 17 (94.44%) SAN
Database & Business Intelligence
1 16 (88.89%) SQL Server
2 9 (50.00%) Amazon RDS
General
1 17 (94.44%) Social Skills
2 16 (88.89%) Organisational Skills
Miscellaneous
1 17 (94.44%) Driving Licence
1 17 (94.44%) Enterprise Storage
Operating Systems
1 1 (5.56%) Windows
1 1 (5.56%) Windows Server
Processes & Methodologies
1 17 (94.44%) Incident Management
1 17 (94.44%) ITIL
2 16 (88.89%) Desktop Virtualisation
Programming Languages
1 1 (5.56%) SQL
Qualifications
1 17 (94.44%) Microsoft Certification
2 16 (88.89%) Azure Certification
System Software
1 17 (94.44%) Active Directory
2 10 (55.56%) Hyper-V
3 1 (5.56%) VMware Infrastructure
Vendors
1 17 (94.44%) Microsoft
2 1 (5.56%) VMware
8 2nd/3rd Line Support jobs in England