Service Analyst Jobs in Newcastle upon Tyne

Service Analyst
Tyne and Wear > Newcastle upon Tyne

The median Service Analyst salary in Newcastle upon Tyne is £23,000 per year according to job vacancies posted during the 6 months to 23 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
23 Apr 2024
Same period 2023 Same period 2022
Rank 72 69 61
Rank change year-on-year -3 -8 +11
Permanent jobs requiring a Service Analyst 11 18 20
As % of all permanent jobs advertised in Newcastle upon Tyne 1.09% 2.33% 2.50%
As % of the Job Titles category 1.11% 2.76% 2.64%
Number of salaries quoted 11 10 19
10th Percentile - £19,500 -
25th Percentile £21,250 £20,438 £19,313
Median annual salary (50th Percentile) £23,000 £24,250 £23,000
Median % change year-on-year -5.15% +5.43% +9.52%
75th Percentile £29,500 £26,500 £24,375
90th Percentile £35,000 £26,725 £29,300
Tyne and Wear median annual salary £23,000 £24,500 £22,000
% change year-on-year -6.12% +11.36% +4.76%

All Permanent IT Job Vacancies
Newcastle upon Tyne

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Newcastle upon Tyne. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Newcastle upon Tyne with a recognized job title 988 652 759
% of permanent jobs with a recognized job title 97.53% 84.24% 94.99%
Number of salaries quoted 832 403 532
10th Percentile £30,000 £31,500 £24,250
25th Percentile £37,099 £40,683 £32,500
Median annual salary (50th Percentile) £47,500 £55,000 £48,038
Median % change year-on-year -13.64% +14.49% +6.75%
75th Percentile £65,000 £66,250 £62,500
90th Percentile £77,500 £78,600 £82,500
Tyne and Wear median annual salary £47,500 £52,500 £45,000
% change year-on-year -9.52% +16.67% -

Service Analyst
Job Vacancy Trend in Newcastle upon Tyne

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in Newcastle upon Tyne.

Job vacancy trend for Service Analyst in Newcastle upon Tyne

Service Analyst
Salary Trend in Newcastle upon Tyne

3-month moving average salary quoted in jobs citing Service Analyst in Newcastle upon Tyne.

Salary trend for Service Analyst in Newcastle upon Tyne

Service Analyst
Salary Histogram in Newcastle upon Tyne

Salary distribution for jobs citing Service Analyst in Newcastle upon Tyne over the 6 months to 23 April 2024.

Salary histogram for Service Analyst in Newcastle upon Tyne

Service Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Newcastle upon Tyne

For the 6 months to 23 April 2024, Service Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Newcastle upon Tyne region featuring Service Analyst in the job title.

1 8 (72.73%) Microsoft
2 7 (63.64%) Customer Service
3 6 (54.55%) Public Sector
4 4 (36.36%) Chat Support
4 4 (36.36%) Social Skills
5 3 (27.27%) Android
5 3 (27.27%) Customer Engagement
5 3 (27.27%) Active Directory
5 3 (27.27%) DHCP
5 3 (27.27%) TCP/IP
5 3 (27.27%) DNS
5 3 (27.27%) Microsoft Office
5 3 (27.27%) Information Security
6 2 (18.18%) Agile
6 2 (18.18%) Service Design
6 2 (18.18%) Police
7 1 (9.09%) Renewable Energy
7 1 (9.09%) Server Management
7 1 (9.09%) Inclusion and Diversity
7 1 (9.09%) Security Posture
7 1 (9.09%) Cyber Security Posture
7 1 (9.09%) Windows 10
7 1 (9.09%) DBS Check
7 1 (9.09%) Azure
7 1 (9.09%) Microsoft 365
7 1 (9.09%) Cybersecurity
7 1 (9.09%) Retail
7 1 (9.09%) Incident Management
7 1 (9.09%) Problem Management
7 1 (9.09%) BC Cleared

Service Analyst Skill Set
Co-occurring Skills and Capabilities in Newcastle upon Tyne by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (27.27%) Microsoft Office
Cloud Services
1 1 (9.09%) Azure
1 1 (9.09%) Microsoft 365
Communications & Networking
1 3 (27.27%) DHCP
1 3 (27.27%) DNS
1 3 (27.27%) TCP/IP
2 1 (9.09%) LAN
2 1 (9.09%) WAN
General
1 6 (54.55%) Public Sector
2 4 (36.36%) Social Skills
3 2 (18.18%) Police
4 1 (9.09%) Inclusion and Diversity
4 1 (9.09%) Retail
Miscellaneous
1 1 (9.09%) Cyber Security Posture
1 1 (9.09%) Management Information System
1 1 (9.09%) Renewable Energy
1 1 (9.09%) Security Posture
Operating Systems
1 3 (27.27%) Android
2 1 (9.09%) Windows
2 1 (9.09%) Windows 10
Processes & Methodologies
1 7 (63.64%) Customer Service
2 4 (36.36%) Chat Support
3 3 (27.27%) Customer Engagement
3 3 (27.27%) Information Security
4 2 (18.18%) Agile
4 2 (18.18%) Service Design
5 1 (9.09%) Cybersecurity
5 1 (9.09%) Disaster Recovery
5 1 (9.09%) Incident Management
5 1 (9.09%) ITIL
5 1 (9.09%) ITSM
5 1 (9.09%) Problem Management
5 1 (9.09%) Server Management
5 1 (9.09%) Service Management
Qualifications
1 1 (9.09%) BC Cleared
1 1 (9.09%) DBS Check
1 1 (9.09%) Security Cleared
System Software
1 3 (27.27%) Active Directory
Vendors
1 8 (72.73%) Microsoft