Period
to 19 November 2017

The median annual salary for a Services Delivery Manager was £45,000 in advertised job vacancies in the North East during the 6 months to 19 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Delivery Manager
England > North East
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 91 105 122
Rank change year-on-year +14 +17 -14
Permanent jobs requiring a Services Delivery Manager 18 12 3
As % of all permanent IT jobs advertised in the North East 1.33% 0.80% 0.19%
As % of the Job Titles category 1.38% 0.85% 0.20%
Number of salaries quoted 17 9 3
North East median annual salary £45,000 £46,500 £42,000
Median salary % change year-on-year -3.23% +10.71% +0.30%
10th Percentile £38,000 £36,600 £35,900
90th Percentile £55,000 £49,900 £53,900
England median annual salary £53,000 £52,500 £52,500
% change year-on-year +0.95% - -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the North East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
North East
Permanent vacancies in the North East with a recognized job title 1305 1420 1512
% of permanent IT jobs with a recognized job title 96.74% 94.48% 96.86%
Number of salaries quoted 1125 1222 1304
North East median annual salary £39,131 £39,000 £37,750
Median salary % change year-on-year +0.33% +3.31% +7.15%
10th Percentile £22,500 £23,500 £24,500
90th Percentile £60,000 £57,500 £57,500
England median annual salary £50,000 £47,500 £46,000
% change year-on-year +5.26% +3.26% +2.22%

Services Delivery Manager
Job Vacancy Trend in the North East

Job postings that featured Services Delivery Manager in the job title as a percentage of all IT jobs advertised in the North East.

Job vacancy trend for Services Delivery Manager in the North East

Services Delivery Manager
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Services Delivery Manager in the North East.

Salary trend for Services Delivery Manager in the North East

Services Delivery Manager
Salary Histogram in the North East

The salary distribution of IT jobs citing Services Delivery Manager in the North East over the 6 months to 19 November 2017.

Salary histogram for Services Delivery Manager in the North East

Services Delivery Manager
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Services Delivery Manager within the North East region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +18 15 £45,000 -3.23%
Northumberland - 3 £55,000 - 1
Services Delivery Manager
England

Services Delivery Manager Skill Set
Top 30 Co-occurring IT Skills in the North East

For the 6 months to 19 November 2017, Services Delivery Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North East region featuring Services Delivery Manager in the job title.

1 18 (100.00%) Service Delivery
2 13 (72.22%) Incident Management
3 9 (50.00%) Service Management
3 9 (50.00%) ITIL
4 7 (38.89%) Finance
4 7 (38.89%) Resource Management
4 7 (38.89%) Ticket Management
5 6 (33.33%) IT Strategy
5 6 (33.33%) Service Delivery Management
5 6 (33.33%) Problem Management
5 6 (33.33%) Change Management
6 5 (27.78%) Stakeholder Management
7 4 (22.22%) ITIL V3
8 3 (16.67%) Analytical Skills
8 3 (16.67%) Performance Metrics
8 3 (16.67%) Change Control
8 3 (16.67%) Technical Architecture
8 3 (16.67%) ITSM
8 3 (16.67%) SLA
8 3 (16.67%) ITIL Certification
8 3 (16.67%) Intranet
9 2 (11.11%) JavaScript
9 2 (11.11%) SQL
9 2 (11.11%) Project Management
9 2 (11.11%) Automotive
9 2 (11.11%) Manufacturing
9 2 (11.11%) Business Continuity
10 1 (5.56%) Agile Software Development
10 1 (5.56%) Operations Management
10 1 (5.56%) JIRA

Services Delivery Manager Skill Set
Co-occurring IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 3 (16.67%) Intranet
Development Applications
1 1 (5.56%) JIRA
General
1 7 (38.89%) Finance
2 2 (11.11%) Automotive
2 2 (11.11%) Manufacturing
Miscellaneous
1 3 (16.67%) Analytical Skills
Processes & Methodologies
1 18 (100.00%) Service Delivery
2 13 (72.22%) Incident Management
3 9 (50.00%) ITIL
3 9 (50.00%) Service Management
4 7 (38.89%) Resource Management
4 7 (38.89%) Ticket Management
5 6 (33.33%) Change Management
5 6 (33.33%) IT Strategy
5 6 (33.33%) Problem Management
5 6 (33.33%) Service Delivery Management
6 5 (27.78%) Stakeholder Management
7 4 (22.22%) ITIL V3
8 3 (16.67%) Change Control
8 3 (16.67%) ITSM
8 3 (16.67%) Performance Metrics
8 3 (16.67%) Technical Architecture
9 2 (11.11%) Business Continuity
9 2 (11.11%) Project Management
10 1 (5.56%) Agile Software Development
10 1 (5.56%) Disaster Recovery
Programming Languages
1 2 (11.11%) JavaScript
1 2 (11.11%) SQL
2 1 (5.56%) C
Qualifications
1 3 (16.67%) ITIL Certification
Quality Assurance & Compliance
1 3 (16.67%) SLA