Period
to 16 January 2019

The following table provides summary statistics for permanent job vacancies advertised in the North West with a requirement for ITIL V3 skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL V3 over the 6 months to 16 January 2019 with a comparison to the same period in the previous 2 years.

ITIL Version 3
England > North West
6 months to
16 Jan 2019
Same period 2018 Same period 2017
Rank 241 255 212
Rank change year-on-year +14 -43 +23
Permanent jobs citing ITIL V3 94 116 164
As % of all permanent IT jobs advertised in the North West 0.89% 0.91% 1.34%
As % of the Processes & Methodologies category 0.97% 1.00% 1.45%
Number of salaries quoted 81 64 103
North West median annual salary £52,500 £45,000 £40,000
Median salary % change year-on-year +16.67% +12.50% -5.88%
10th Percentile £29,979 £30,250 £21,775
90th Percentile £82,500 £60,000 £64,600
England median annual salary £45,000 £45,000 £45,000

ITIL V3 is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North West with a requirement for process or methodology skills.

All Process and Methodology Skills
North West
Permanent vacancies with a requirement for process or methodology skills 9,663 11,647 11,288
As % of all permanent IT jobs advertised in the North West 91.08% 91.86% 92.20%
Number of salaries quoted 7,779 9,271 9,427
North West median annual salary £45,000 £44,000 £40,000
Median salary % change year-on-year +2.27% +10.00% -
10th Percentile £27,000 £26,750 £25,500
90th Percentile £70,000 £66,250 £62,500
England median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - +5.26%

ITIL V3
Job Vacancy Trend in the North West

Job postings citing ITIL V3 as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for ITIL V3 in the North West

ITIL V3
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL V3 in the North West.

Salary trend for ITIL V3 in the North West

ITIL V3
Salary Histogram in the North West

The salary distribution of IT jobs citing ITIL V3 in the North West over the 6 months to 16 January 2019.

Salary histogram for ITIL V3 in the North West

ITIL V3
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL V3 within the North West region over the 6 months to 16 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -11 44 £50,000 +32.02% 10
Cheshire +35 32 £55,000 +22.22%
Lancashire +13 9 £60,578 -
Merseyside -5 6 £46,700 -15.09% 1
Cumbria +4 1 £45,000 -
ITIL V3
England

For the 6 months to 16 January 2019, IT jobs citing ITIL V3 also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North West region with a requirement for ITIL V3.

1 94 (100.00%) ITIL
2 39 (41.49%) Service Management
3 32 (34.04%) Service Delivery
4 28 (29.79%) Windows
5 27 (28.72%) Microsoft
6 23 (24.47%) Windows Server
7 20 (21.28%) SQL
8 19 (20.21%) Project Management
9 18 (19.15%) Active Directory
9 18 (19.15%) Incident Management
9 18 (19.15%) Problem Management
10 17 (18.09%) Agile Software Development
10 17 (18.09%) Microsoft Certification
10 17 (18.09%) Finance
10 17 (18.09%) Process Improvement
11 16 (17.02%) Analytical Skills
11 16 (17.02%) Citrix
11 16 (17.02%) Cisco
11 16 (17.02%) SQL Server
12 15 (15.96%) ITSM
12 15 (15.96%) Mentoring
13 14 (14.89%) Telecoms
13 14 (14.89%) VMware
13 14 (14.89%) Degree
13 14 (14.89%) Smart Meter
14 13 (13.83%) Cisco Certification
14 13 (13.83%) People Management
14 13 (13.83%) Problem-Solving
15 12 (12.77%) Coaching
15 12 (12.77%) Windows Server 2012

ITIL V3
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (10.64%) IIS
2 9 (9.57%) SharePoint
3 6 (6.38%) Exchange Server 2013
4 5 (5.32%) MS Exchange
5 2 (2.13%) Exchange Server 2007
5 2 (2.13%) SharePoint Server
5 2 (2.13%) Skype for Business
6 1 (1.06%) Apache
6 1 (1.06%) Tomcat
Applications
1 12 (12.77%) Microsoft Office
2 4 (4.26%) MS Visio
3 3 (3.19%) Microsoft Project
4 2 (2.13%) Acrobat
5 1 (1.06%) Microsoft Excel
5 1 (1.06%) Microsoft PowerPoint
Business Applications
1 4 (4.26%) Remedy ITSM
2 3 (3.19%) Dynamics CRM
2 3 (3.19%) SAP BPC
3 2 (2.13%) Infor SunSystems
Cloud Services
1 10 (10.64%) Microsoft Azure
1 10 (10.64%) Office 365
2 4 (4.26%) SaaS
3 2 (2.13%) IaaS
4 1 (1.06%) Cloud Computing
Communications & Networking
1 12 (12.77%) TCP/IP
2 11 (11.70%) Firewall
3 10 (10.64%) DHCP
3 10 (10.64%) DNS
4 9 (9.57%) WAN
5 8 (8.51%) LAN
6 6 (6.38%) FTP
6 6 (6.38%) HTTP
6 6 (6.38%) SAN
6 6 (6.38%) SMTP
6 6 (6.38%) SSH
7 4 (4.26%) Wireshark
8 3 (3.19%) Internet
8 3 (3.19%) IP Telephony
8 3 (3.19%) Network Security
8 3 (3.19%) PBX
8 3 (3.19%) VoIP
9 2 (2.13%) Cisco ASA
9 2 (2.13%) Kerberos
9 2 (2.13%) MPLS
Database & Business Intelligence
1 16 (17.02%) SQL Server
2 10 (10.64%) SQL Server 2012
3 9 (9.57%) SQL Server 2014
4 8 (8.51%) SQL Server 2008
5 6 (6.38%) SQL Server 2016
6 5 (5.32%) SQL Server Integration Services
7 4 (4.26%) Relational Database
8 3 (3.19%) SQL Server Analysis Services
9 2 (2.13%) BusinessObjects
9 2 (2.13%) Data Warehouse
10 1 (1.06%) Crystal Reports
10 1 (1.06%) Oracle Reports
10 1 (1.06%) SQL Server Reporting Services
General
1 17 (18.09%) Finance
2 14 (14.89%) Telecoms
3 6 (6.38%) Banking
4 5 (5.32%) Law
5 4 (4.26%) Games
5 4 (4.26%) Legal
6 3 (3.19%) Investment Banking
7 2 (2.13%) Retail
8 1 (1.06%) Advertising
8 1 (1.06%) General Ledger
8 1 (1.06%) Local Government
Job Titles
1 17 (18.09%) IT Manager
1 17 (18.09%) Service Manager
2 13 (13.83%) Analyst
3 12 (12.77%) IT Services Manager
4 10 (10.64%) Architect
5 7 (7.45%) Head of Operations
5 7 (7.45%) Head of Security
6 6 (6.38%) Infrastructure Engineer
6 6 (6.38%) IT Support
6 6 (6.38%) ITIL Manager
6 6 (6.38%) Service Analyst
6 6 (6.38%) Support Analyst
6 6 (6.38%) Support Engineer
7 5 (5.32%) Head of Delivery
7 5 (5.32%) Head of Service Delivery
7 5 (5.32%) Problem Manager
7 5 (5.32%) Senior IT Manager
7 5 (5.32%) Senior Manager
7 5 (5.32%) Senior Service Manager
7 5 (5.32%) Service Design Architect
Libraries, Frameworks & Software Standards
1 4 (4.26%) XML
2 3 (3.19%) HTML
2 3 (3.19%) SGML
3 1 (1.06%) .NET
3 1 (1.06%) Web Services
3 1 (1.06%) WSDL
3 1 (1.06%) XSLT
Miscellaneous
1 16 (17.02%) Analytical Skills
2 14 (14.89%) Smart Meter
3 8 (8.51%) Management Information System
3 8 (8.51%) PKI
4 6 (6.38%) Greenfield Project
5 4 (4.26%) Smart Energy
6 3 (3.19%) Data Centre
6 3 (3.19%) Fat Client
6 3 (3.19%) IVR
6 3 (3.19%) NHS
6 3 (3.19%) Social Media
6 3 (3.19%) Thin Client
6 3 (3.19%) Web 2.0
7 2 (2.13%) Analytical Mindset
8 1 (1.06%) CMDB
8 1 (1.06%) Cyberthreat
8 1 (1.06%) Distributed Denial-of-Service
8 1 (1.06%) Smart Home
Operating Systems
1 28 (29.79%) Windows
2 23 (24.47%) Windows Server
3 12 (12.77%) Windows Server 2012
4 9 (9.57%) Windows 10
4 9 (9.57%) Windows 7
5 5 (5.32%) Windows Server 2008
6 3 (3.19%) Android
6 3 (3.19%) Unix
Processes & Methodologies
1 94 (100.00%) ITIL
2 39 (41.49%) Service Management
3 32 (34.04%) Service Delivery
4 19 (20.21%) Project Management
5 18 (19.15%) Incident Management
5 18 (19.15%) Problem Management
6 17 (18.09%) Agile Software Development
6 17 (18.09%) Process Improvement
7 15 (15.96%) ITSM
7 15 (15.96%) Mentoring
8 13 (13.83%) People Management
8 13 (13.83%) Problem-Solving
9 12 (12.77%) Coaching
10 11 (11.70%) Information Security
10 11 (11.70%) Service Delivery Management
10 11 (11.70%) Supplier Management
11 10 (10.64%) Business Process Improvement
11 10 (10.64%) Security Management
12 9 (9.57%) Scrum
13 8 (8.51%) Stakeholder Management
Programming Languages
1 20 (21.28%) SQL
2 7 (7.45%) T-SQL
3 6 (6.38%) JavaScript
4 3 (3.19%) PowerShell
5 2 (2.13%) Python
6 1 (1.06%) C#
Qualifications
1 17 (18.09%) Microsoft Certification
2 14 (14.89%) Degree
3 13 (13.83%) Cisco Certification
4 10 (10.64%) CCNA
5 8 (8.51%) ITIL Certification
6 7 (7.45%) MCSE
7 6 (6.38%) MCP
7 6 (6.38%) MCSA
8 4 (4.26%) CISSP
9 3 (3.19%) CCNP
9 3 (3.19%) SC Cleared
9 3 (3.19%) Security Cleared
10 2 (2.13%) CCDP
10 2 (2.13%) HNC
10 2 (2.13%) Sun Certification
11 1 (1.06%) CCIE
11 1 (1.06%) GIAC
11 1 (1.06%) ISSAP
11 1 (1.06%) JNCIP
11 1 (1.06%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 10 (10.64%) ISO/IEC 27001
2 9 (9.57%) SLA
3 7 (7.45%) ISO/IEC 27005
4 6 (6.38%) ISO/IEC 20000
5 3 (3.19%) QA
6 2 (2.13%) Sarbanes-Oxley
7 1 (1.06%) Cyber Essentials
7 1 (1.06%) PMO
System Software
1 18 (19.15%) Active Directory
2 11 (11.70%) VMware Infrastructure
3 9 (9.57%) XenApp
4 7 (7.45%) Hyper-V
4 7 (7.45%) vSphere
5 6 (6.38%) XenDesktop
6 3 (3.19%) Virtual Servers
7 2 (2.13%) Virtual Machines
8 1 (1.06%) VMware NSX
Systems Management
1 9 (9.57%) SCCM
2 5 (5.32%) WSUS
3 3 (3.19%) AirWatch
4 2 (2.13%) SCVMM
5 1 (1.06%) CASB
5 1 (1.06%) Cisco Prime
5 1 (1.06%) FortiGate
5 1 (1.06%) QRadar
Vendors
1 27 (28.72%) Microsoft
2 16 (17.02%) Cisco
2 16 (17.02%) Citrix
3 14 (14.89%) VMware
4 5 (5.32%) ServiceNow
5 4 (4.26%) BMC
5 4 (4.26%) Remedy
5 4 (4.26%) SAP
6 3 (3.19%) Dell
6 3 (3.19%) Genesys
6 3 (3.19%) iManage
6 3 (3.19%) McAfee
6 3 (3.19%) Sun
6 3 (3.19%) Wyse
7 2 (2.13%) CheckPoint
7 2 (2.13%) CyberArk
7 2 (2.13%) Fortinet
7 2 (2.13%) Palo Alto
8 1 (1.06%) Ivanti
8 1 (1.06%) Veeam