Period
to 18 November 2018

The following table provides summary statistics for permanent job vacancies advertised in the North West with a requirement for ITIL V3 skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL V3 over the 6 months to 18 November 2018 with a comparison to the same period in the previous 2 years.

ITIL Version 3
England > North West
6 months to
18 Nov 2018
Same period 2017 Same period 2016
Rank 259 265 203
Rank change year-on-year +6 -62 +57
Permanent jobs citing ITIL V3 101 113 174
As % of all permanent IT jobs advertised in the North West 0.87% 0.86% 1.40%
As % of the Processes & Methodologies category 0.96% 0.94% 1.53%
Number of salaries quoted 84 70 108
North West median annual salary £48,500 £45,000 £45,000
Median salary % change year-on-year +7.78% - +6.45%
10th Percentile £27,725 £30,583 £22,850
90th Percentile £73,172 £60,250 £65,000
England median annual salary £45,000 £45,000 £45,000

ITIL V3 is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North West with a requirement for process or methodology skills.

All Process and Methodology Skills
North West
Permanent vacancies with a requirement for process or methodology skills 10,496 11,985 11,386
As % of all permanent IT jobs advertised in the North West 90.60% 91.07% 91.37%
Number of salaries quoted 8,434 9,524 9,503
North West median annual salary £45,000 £42,500 £40,000
Median salary % change year-on-year +5.88% +6.25% -
10th Percentile £26,250 £26,250 £26,000
90th Percentile £70,000 £65,000 £62,500
England median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - +5.26%

ITIL V3
Job Vacancy Trend in the North West

Job postings citing ITIL V3 as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for ITIL V3 in the North West

ITIL V3
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL V3 in the North West.

Salary trend for ITIL V3 in the North West

ITIL V3
Salary Histogram in the North West

The salary distribution of IT jobs citing ITIL V3 in the North West over the 6 months to 18 November 2018.

Salary histogram for ITIL V3 in the North West

ITIL V3
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL V3 within the North West region over the 6 months to 18 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +16 47 £43,752 -2.77% 4
Cheshire +14 34 £50,000 +14.94% 1
Lancashire +22 10 £60,578 - 2
Merseyside -6 7 £45,000 - 2
Cumbria +2 1 £45,000 -
ITIL V3
England

For the 6 months to 18 November 2018, IT jobs citing ITIL V3 also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North West region with a requirement for ITIL V3.

1 101 (100.00%) ITIL
2 47 (46.53%) Service Management
3 31 (30.69%) Microsoft
4 30 (29.70%) Windows
4 30 (29.70%) Service Delivery
5 27 (26.73%) ITSM
6 23 (22.77%) SQL
7 22 (21.78%) Problem Management
8 21 (20.79%) Windows Server
9 20 (19.80%) Agile Software Development
10 19 (18.81%) Incident Management
10 19 (18.81%) SQL Server
10 19 (18.81%) Microsoft Certification
10 19 (18.81%) Finance
11 17 (16.83%) Project Management
11 17 (16.83%) TCP/IP
11 17 (16.83%) Active Directory
12 16 (15.84%) Microsoft Azure
12 16 (15.84%) SLA
12 16 (15.84%) Cisco
12 16 (15.84%) Change Management
13 15 (14.85%) Firewall
13 15 (14.85%) Citrix
13 15 (14.85%) VMware
13 15 (14.85%) Office 365
13 15 (14.85%) Mentoring
14 14 (13.86%) Process Improvement
14 14 (13.86%) SCCM
14 14 (13.86%) SharePoint
15 13 (12.87%) Telecoms

ITIL V3
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (13.86%) SharePoint
2 10 (9.90%) IIS
2 10 (9.90%) MS Exchange
3 7 (6.93%) Exchange Server 2007
3 7 (6.93%) SharePoint Server
3 7 (6.93%) Skype for Business
4 6 (5.94%) Exchange Server 2013
5 1 (0.99%) Apache
5 1 (0.99%) CICS
5 1 (0.99%) CMS
5 1 (0.99%) Tomcat
Applications
1 11 (10.89%) Microsoft Office
2 4 (3.96%) MS Visio
3 3 (2.97%) Microsoft Project
4 1 (0.99%) Microsoft Excel
4 1 (0.99%) Microsoft PowerPoint
Business Applications
1 8 (7.92%) Dynamics CRM
2 4 (3.96%) Remedy ITSM
3 2 (1.98%) SAP BPC
4 1 (0.99%) Infor SunSystems
Cloud Services
1 16 (15.84%) Microsoft Azure
2 15 (14.85%) Office 365
3 7 (6.93%) IaaS
4 4 (3.96%) SaaS
5 1 (0.99%) Cloud Computing
Communications & Networking
1 17 (16.83%) TCP/IP
2 15 (14.85%) Firewall
3 10 (9.90%) WAN
4 9 (8.91%) DHCP
4 9 (8.91%) DNS
4 9 (8.91%) LAN
5 7 (6.93%) Skype
6 6 (5.94%) FTP
6 6 (5.94%) HTTP
6 6 (5.94%) SAN
6 6 (5.94%) SMTP
6 6 (5.94%) SSH
7 4 (3.96%) Wireshark
8 3 (2.97%) Internet
8 3 (2.97%) IP Telephony
8 3 (2.97%) Network Security
8 3 (2.97%) PBX
8 3 (2.97%) SSL
8 3 (2.97%) VoIP
9 2 (1.98%) MPLS
Database & Business Intelligence
1 19 (18.81%) SQL Server
2 12 (11.88%) SQL Server 2008
3 10 (9.90%) SQL Server 2012
4 9 (8.91%) SQL Server 2014
5 8 (7.92%) Relational Database
6 6 (5.94%) SQL Server 2016
7 4 (3.96%) SQL Server Integration Services
8 3 (2.97%) SQL Server Analysis Services
9 2 (1.98%) Data Warehouse
9 2 (1.98%) MongoDB
10 1 (0.99%) BusinessObjects
10 1 (0.99%) Crystal Reports
10 1 (0.99%) DB2
10 1 (0.99%) Hadoop
10 1 (0.99%) IMS/DB
10 1 (0.99%) Oracle Reports
10 1 (0.99%) SQL Server Reporting Services
Development Applications
1 1 (0.99%) Octopus Deploy
General
1 19 (18.81%) Finance
2 13 (12.87%) Telecoms
3 6 (5.94%) Retail
4 5 (4.95%) Banking
4 5 (4.95%) Law
5 4 (3.96%) Investment Banking
6 2 (1.98%) Automotive
6 2 (1.98%) Games
7 1 (0.99%) Advertising
7 1 (0.99%) Billing
7 1 (0.99%) General Ledger
7 1 (0.99%) Legal
7 1 (0.99%) Local Government
Job Titles
1 25 (24.75%) Service Manager
2 23 (22.77%) IT Manager
3 17 (16.83%) IT Services Manager
4 15 (14.85%) Analyst
5 10 (9.90%) IT Support
5 10 (9.90%) ITIL Manager
6 8 (7.92%) Service Analyst
6 8 (7.92%) Support Analyst
7 7 (6.93%) Infrastructure Engineer
8 6 (5.94%) Active Directory Analyst
8 6 (5.94%) Active Directory Support
8 6 (5.94%) Active Directory Support Analyst
8 6 (5.94%) Architect
8 6 (5.94%) Exchange Support
8 6 (5.94%) IT Analyst
8 6 (5.94%) IT Support Analyst
8 6 (5.94%) ITIL Service Manager
9 5 (4.95%) 2nd Line Engineer
9 5 (4.95%) Head of Delivery
9 5 (4.95%) Head of Service Delivery
Libraries, Frameworks & Software Standards
1 4 (3.96%) XML
2 3 (2.97%) HTML
2 3 (2.97%) SGML
3 2 (1.98%) .NET
4 1 (0.99%) Web Services
4 1 (0.99%) WSDL
4 1 (0.99%) XSLT
Miscellaneous
1 13 (12.87%) Analytical Skills
2 8 (7.92%) Smart Meter
3 7 (6.93%) Management Information System
4 5 (4.95%) PKI
5 4 (3.96%) Smart Energy
6 3 (2.97%) Data Centre
6 3 (2.97%) Fat Client
6 3 (2.97%) IVR
6 3 (2.97%) Social Media
6 3 (2.97%) Thin Client
6 3 (2.97%) Web 2.0
7 2 (1.98%) Greenfield Project
7 2 (1.98%) NHS
7 2 (1.98%) Virtual Team
8 1 (0.99%) Cyberthreat
8 1 (0.99%) Distributed Denial-of-Service
8 1 (0.99%) IBM Mainframe
8 1 (0.99%) Mainframe
8 1 (0.99%) Self-Motivation
8 1 (0.99%) Smart Home
Operating Systems
1 30 (29.70%) Windows
2 21 (20.79%) Windows Server
3 11 (10.89%) Windows Server 2012
4 9 (8.91%) Windows 10
4 9 (8.91%) Windows 7
4 9 (8.91%) Windows Server 2008
5 6 (5.94%) Unix
6 3 (2.97%) Android
7 1 (0.99%) AIX
7 1 (0.99%) Linux
Processes & Methodologies
1 101 (100.00%) ITIL
2 47 (46.53%) Service Management
3 30 (29.70%) Service Delivery
4 27 (26.73%) ITSM
5 22 (21.78%) Problem Management
6 20 (19.80%) Agile Software Development
7 19 (18.81%) Incident Management
8 17 (16.83%) Project Management
9 16 (15.84%) Change Management
10 15 (14.85%) Mentoring
11 14 (13.86%) Process Improvement
12 12 (11.88%) Coaching
12 12 (11.88%) People Management
12 12 (11.88%) Service Delivery Management
12 12 (11.88%) Supplier Management
13 11 (10.89%) Line Management
14 10 (9.90%) Business Process Improvement
15 9 (8.91%) Continuous Improvement
15 9 (8.91%) Scrum
15 9 (8.91%) Stakeholder Management
Programming Languages
1 23 (22.77%) SQL
2 6 (5.94%) JavaScript
2 6 (5.94%) T-SQL
3 2 (1.98%) Java
3 2 (1.98%) PowerShell
4 1 (0.99%) C#
4 1 (0.99%) COBOL
Qualifications
1 19 (18.81%) Microsoft Certification
2 12 (11.88%) Cisco Certification
2 12 (11.88%) Degree
3 9 (8.91%) CCNA
4 7 (6.93%) HNC
5 6 (5.94%) ITIL Certification
5 6 (5.94%) MCP
5 6 (5.94%) MCSA
5 6 (5.94%) MCSE
6 5 (4.95%) CISSP
7 3 (2.97%) CCNP
7 3 (2.97%) SC Cleared
7 3 (2.97%) Security Cleared
8 2 (1.98%) CCDP
9 1 (0.99%) CCIE
9 1 (0.99%) CCSE
9 1 (0.99%) GCIH
9 1 (0.99%) GIAC
9 1 (0.99%) IISP
9 1 (0.99%) TOGAF Certification
Quality Assurance & Compliance
1 16 (15.84%) SLA
2 8 (7.92%) ISO/IEC 27001
3 5 (4.95%) ISO/IEC 20000
4 4 (3.96%) ISO/IEC 27005
5 3 (2.97%) QA
6 2 (1.98%) Cyber Essentials
6 2 (1.98%) Sarbanes-Oxley
7 1 (0.99%) PMO
System Software
1 17 (16.83%) Active Directory
2 9 (8.91%) XenApp
3 8 (7.92%) VMware Infrastructure
3 8 (7.92%) vSphere
4 7 (6.93%) Hyper-V
5 6 (5.94%) Virtual Machines
5 6 (5.94%) XenDesktop
6 1 (0.99%) Virtual Servers
6 1 (0.99%) VMware NSX
Systems Management
1 14 (13.86%) SCCM
2 6 (5.94%) SCVMM
3 3 (2.97%) AirWatch
3 3 (2.97%) WSUS
4 1 (0.99%) CASB
4 1 (0.99%) Cisco Prime
4 1 (0.99%) McAfee ePO
4 1 (0.99%) QRadar
4 1 (0.99%) SCOM
Vendors
1 31 (30.69%) Microsoft
2 16 (15.84%) Cisco
3 15 (14.85%) Citrix
3 15 (14.85%) VMware
4 8 (7.92%) ServiceNow
5 4 (3.96%) BMC
5 4 (3.96%) Dell
5 4 (3.96%) McAfee
5 4 (3.96%) Remedy
6 3 (2.97%) Fortinet
6 3 (2.97%) Genesys
6 3 (2.97%) Oracle
6 3 (2.97%) SAP
6 3 (2.97%) Wyse
7 2 (1.98%) CheckPoint
7 2 (1.98%) F5
7 2 (1.98%) IBM
7 2 (1.98%) Palo Alto
7 2 (1.98%) Sun
8 1 (0.99%) Meraki