Period
to 24 September 2018

The following table provides summary statistics for permanent job vacancies advertised in the North West with a requirement for ITIL V3 skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL V3 over the 6 months to 24 September 2018 with a comparison to the same period in the previous 2 years.

ITIL Version 3
England > North West
6 months to
24 Sep 2018
Same period 2017 Same period 2016
Rank 232 283 191
Rank change year-on-year +51 -92 +67
Permanent jobs citing ITIL V3 125 84 178
As % of all permanent IT jobs advertised in the North West 1.05% 0.65% 1.50%
As % of the Processes & Methodologies category 1.16% 0.71% 1.66%
Number of salaries quoted 100 62 124
North West median annual salary £47,500 £45,000 £53,750
Median salary % change year-on-year +5.56% -16.28% +36.94%
10th Percentile £22,500 £31,375 £23,900
90th Percentile £64,275 £62,239 £65,000
England median annual salary £45,000 £45,000 £45,000

ITIL V3 is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North West with a requirement for process or methodology skills.

All Process and Methodology Skills
North West
Permanent vacancies with a requirement for process or methodology skills 10,813 11,809 10,731
As % of all permanent IT jobs advertised in the North West 91.00% 91.13% 90.50%
Number of salaries quoted 8,688 9,413 8,990
North West median annual salary £45,000 £42,500 £40,000
Median salary % change year-on-year +5.88% +6.25% -
10th Percentile £26,250 £26,250 £25,500
90th Percentile £67,500 £65,000 £62,500
England median annual salary £50,500 £50,000 £50,000
% change year-on-year +1.00% - +5.26%

ITIL V3
Job Vacancy Trend in the North West

Job postings citing ITIL V3 as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for ITIL V3 in the North West

ITIL V3
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL V3 in the North West.

Salary trend for ITIL V3 in the North West

ITIL V3
Salary Histogram in the North West

The salary distribution of IT jobs citing ITIL V3 in the North West over the 6 months to 24 September 2018.

Salary histogram for ITIL V3 in the North West

ITIL V3
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL V3 within the North West region over the 6 months to 24 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +35 54 £38,500 -18.95% 6
Merseyside +34 34 £50,000 +25.00%
Cheshire -4 28 £50,000 +11.11% 1
Lancashire - 7 £60,578 - 1
Cumbria +6 1 £45,000 - 2
ITIL V3
England

For the 6 months to 24 September 2018, IT jobs citing ITIL V3 also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North West region with a requirement for ITIL V3.

1 125 (100.00%) ITIL
2 54 (43.20%) Service Management
3 50 (40.00%) Windows
4 42 (33.60%) Change Management
5 39 (31.20%) Microsoft
6 37 (29.60%) Project Management
7 34 (27.20%) ITSM
8 32 (25.60%) Firewall
9 30 (24.00%) SQL
10 29 (23.20%) Finance
10 29 (23.20%) Degree
11 28 (22.40%) TCP/IP
11 28 (22.40%) Problem-Solving
12 27 (21.60%) Analytical Skills
13 26 (20.80%) Windows Server
13 26 (20.80%) Cisco
14 25 (20.00%) Microsoft Certification
15 24 (19.20%) Service Delivery
16 23 (18.40%) Line Management
17 22 (17.60%) Office 365
17 22 (17.60%) Microsoft Azure
17 22 (17.60%) Active Directory
17 22 (17.60%) SCCM
18 21 (16.80%) SQL Server
19 20 (16.00%) Cisco Certification
19 20 (16.00%) Incident Management
19 20 (16.00%) Business Continuity
20 19 (15.20%) VMware
20 19 (15.20%) Agile Software Development
20 19 (15.20%) Supplier Management

ITIL V3
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (12.80%) SharePoint
2 13 (10.40%) MS Exchange
3 12 (9.60%) IIS
4 11 (8.80%) Skype for Business
5 10 (8.00%) Exchange Server 2007
5 10 (8.00%) SharePoint Server
6 9 (7.20%) Exchange Server 2013
7 4 (3.20%) Apache
7 4 (3.20%) Tomcat
8 2 (1.60%) CICS
8 2 (1.60%) Confluence
9 1 (0.80%) CMS
Applications
1 17 (13.60%) Microsoft Office
2 11 (8.80%) Microsoft PowerPoint
2 11 (8.80%) MS Visio
Business Applications
1 11 (8.80%) Dynamics CRM
2 7 (5.60%) SAP BPC
3 3 (2.40%) BASE24
Cloud Services
1 22 (17.60%) Microsoft Azure
1 22 (17.60%) Office 365
2 12 (9.60%) IaaS
3 4 (3.20%) SaaS
4 2 (1.60%) PaaS
5 1 (0.80%) Cloud Computing
5 1 (0.80%) G Suite
Communications & Networking
1 32 (25.60%) Firewall
2 28 (22.40%) TCP/IP
3 17 (13.60%) WAN
4 16 (12.80%) LAN
5 14 (11.20%) Network Security
5 14 (11.20%) SSL
6 13 (10.40%) MPLS
7 12 (9.60%) Cisco ASA
7 12 (9.60%) Cisco ISE
7 12 (9.60%) Cisco Nexus
7 12 (9.60%) VoIP
7 12 (9.60%) VPN
7 12 (9.60%) Wireless
8 11 (8.80%) Cisco IOS
8 11 (8.80%) Cisco Wireless
8 11 (8.80%) Intrusion Detection
8 11 (8.80%) IPsec
8 11 (8.80%) Multicast
8 11 (8.80%) Skype
9 9 (7.20%) DHCP
Database & Business Intelligence
1 21 (16.80%) SQL Server
2 17 (13.60%) Relational Database
3 15 (12.00%) SQL Server 2008
4 10 (8.00%) SQL Server 2012
5 7 (5.60%) Data Warehouse
6 6 (4.80%) SQL Server 2014
6 6 (4.80%) SQL Server 2016
7 4 (3.20%) SQL Server Reporting Services
8 2 (1.60%) DB2
8 2 (1.60%) IMS/DB
8 2 (1.60%) MongoDB
9 1 (0.80%) Crystal Reports
9 1 (0.80%) Hadoop
9 1 (0.80%) Oracle Reports
Development Applications
1 2 (1.60%) JIRA
2 1 (0.80%) Octopus Deploy
General
1 29 (23.20%) Finance
2 10 (8.00%) Retail
3 9 (7.20%) Telecoms
4 5 (4.00%) Banking
5 3 (2.40%) Advertising
5 3 (2.40%) Law
6 2 (1.60%) Automotive
6 2 (1.60%) Investment Banking
7 1 (0.80%) Billing
7 1 (0.80%) Games
7 1 (0.80%) Legal
7 1 (0.80%) Local Government
Job Titles
1 26 (20.80%) Service Manager
2 25 (20.00%) Analyst
3 24 (19.20%) IT Manager
4 18 (14.40%) IT Services Manager
5 16 (12.80%) Support Analyst
6 14 (11.20%) IT Support
7 13 (10.40%) Service Analyst
8 11 (8.80%) IT Analyst
8 11 (8.80%) Network Engineer
8 11 (8.80%) Network Security Engineer
8 11 (8.80%) Security Engineer
8 11 (8.80%) Senior Network Engineer
8 11 (8.80%) Senior Network Security Engineer
8 11 (8.80%) Senior Security Engineer
9 10 (8.00%) Infrastructure Engineer
10 9 (7.20%) Active Directory Analyst
10 9 (7.20%) Active Directory Support
10 9 (7.20%) Applications Support
10 9 (7.20%) Exchange Support
10 9 (7.20%) IT Support Analyst
Libraries, Frameworks & Software Standards
1 3 (2.40%) SGML
1 3 (2.40%) XML
2 2 (1.60%) .NET
Miscellaneous
1 27 (21.60%) Analytical Skills
2 7 (5.60%) Computer Science
3 6 (4.80%) User Experience
4 5 (4.00%) Management Information System
4 5 (4.00%) Smart Meter
4 5 (4.00%) Web 2.0
5 4 (3.20%) PKI
6 3 (2.40%) CMDB
6 3 (2.40%) Data Centre
6 3 (2.40%) Greenfield Project
7 2 (1.60%) Clustering
7 2 (1.60%) Fat Client
7 2 (1.60%) IBM Mainframe
7 2 (1.60%) Mainframe
7 2 (1.60%) NHS
7 2 (1.60%) Self-Motivation
7 2 (1.60%) Thin Client
7 2 (1.60%) Virtual Team
7 2 (1.60%) Wiki
8 1 (0.80%) Cyberthreat
Operating Systems
1 50 (40.00%) Windows
2 26 (20.80%) Windows Server
3 15 (12.00%) Windows Server 2012
4 13 (10.40%) Linux
5 12 (9.60%) Windows 10
5 12 (9.60%) Windows 7
5 12 (9.60%) Windows Server 2008
6 9 (7.20%) Unix
7 2 (1.60%) Android
8 1 (0.80%) AIX
8 1 (0.80%) Windows 8
Processes & Methodologies
1 125 (100.00%) ITIL
2 54 (43.20%) Service Management
3 42 (33.60%) Change Management
4 37 (29.60%) Project Management
5 34 (27.20%) ITSM
6 28 (22.40%) Problem-Solving
7 24 (19.20%) Service Delivery
8 23 (18.40%) Line Management
9 20 (16.00%) Business Continuity
9 20 (16.00%) Incident Management
10 19 (15.20%) Agile Software Development
10 19 (15.20%) Supplier Management
11 17 (13.60%) People Management
12 15 (12.00%) Problem Management
12 15 (12.00%) Security Management
13 14 (11.20%) Mentoring
13 14 (11.20%) Release Management
14 13 (10.40%) Proactive Monitoring
14 13 (10.40%) SIEM
14 13 (10.40%) Vulnerability Management
Programming Languages
1 30 (24.00%) SQL
2 8 (6.40%) PowerShell
3 5 (4.00%) JavaScript
4 4 (3.20%) T-SQL
5 2 (1.60%) COBOL
5 2 (1.60%) Java
Qualifications
1 29 (23.20%) Degree
2 25 (20.00%) Microsoft Certification
3 20 (16.00%) Cisco Certification
4 16 (12.80%) CISSP
5 14 (11.20%) CCNP
6 13 (10.40%) CCDP
7 10 (8.00%) HNC
8 9 (7.20%) MCP
8 9 (7.20%) MCSA
9 7 (5.60%) TOGAF Certification
10 6 (4.80%) CCNA
10 6 (4.80%) MCSE
11 3 (2.40%) ITIL Certification
12 2 (1.60%) Citrix Certification
12 2 (1.60%) DBS Check
12 2 (1.60%) SC Cleared
12 2 (1.60%) Security Cleared
13 1 (0.80%) GCIH
13 1 (0.80%) GIAC
13 1 (0.80%) IISP
Quality Assurance & Compliance
1 15 (12.00%) SLA
2 7 (5.60%) ISO/IEC 20000
2 7 (5.60%) QA
3 4 (3.20%) ISO/IEC 27001
4 2 (1.60%) Cyber Essentials
4 2 (1.60%) Sarbanes-Oxley
5 1 (0.80%) PMO
System Software
1 22 (17.60%) Active Directory
2 16 (12.80%) Hyper-V
3 13 (10.40%) Firmware
4 10 (8.00%) XenApp
5 9 (7.20%) Virtual Machines
6 8 (6.40%) VMware Infrastructure
6 8 (6.40%) vSphere
7 6 (4.80%) XenDesktop
8 4 (3.20%) Virtual Servers
9 2 (1.60%) Microsoft App-V
10 1 (0.80%) VMware NSX
Systems Management
1 22 (17.60%) SCCM
2 11 (8.80%) Cisco CUCM
2 11 (8.80%) Cisco UCCX
2 11 (8.80%) Nessus
2 11 (8.80%) TrustSec
3 9 (7.20%) SCVMM
4 3 (2.40%) SCOM
5 2 (1.60%) AirWatch
5 2 (1.60%) Failover Clustering
5 2 (1.60%) Nagios
5 2 (1.60%) NetBackup
5 2 (1.60%) WSUS
6 1 (0.80%) CASB
6 1 (0.80%) Cisco Prime
6 1 (0.80%) McAfee ePO
6 1 (0.80%) QRadar
Vendors
1 39 (31.20%) Microsoft
2 26 (20.80%) Cisco
3 19 (15.20%) Citrix
3 19 (15.20%) VMware
4 12 (9.60%) ServiceNow
5 8 (6.40%) SAP
6 7 (5.60%) Sun
7 3 (2.40%) Dell
7 3 (2.40%) Fortinet
7 3 (2.40%) IBM
7 3 (2.40%) McAfee
7 3 (2.40%) Oracle
8 2 (1.60%) 3PAR
8 2 (1.60%) CheckPoint
8 2 (1.60%) F5
8 2 (1.60%) HP
8 2 (1.60%) Palo Alto
8 2 (1.60%) Veritas
8 2 (1.60%) Wyse
9 1 (0.80%) Meraki