Period
to 22 June 2018

The following table provides summary statistics for permanent job vacancies advertised in the North West with a requirement for ITIL V3 skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL V3 over the 6 months to 22 June 2018 with a comparison to the same period in the previous 2 years.

ITIL Version 3
England > North West
6 months to
22 Jun 2018
Same period 2017 Same period 2016
Rank 222 275 176
Rank change year-on-year +53 -99 +99
Permanent jobs citing ITIL V3 145 92 186
As % of all permanent IT jobs advertised in the North West 1.17% 0.71% 1.65%
As % of the Processes & Methodologies category 1.28% 0.78% 1.84%
Number of salaries quoted 85 65 145
North West median annual salary £45,000 £41,500 £55,000
Median salary % change year-on-year +8.43% -24.55% +46.67%
10th Percentile £23,500 £30,125 £30,350
90th Percentile £60,000 £60,343 £73,750
England median annual salary £45,000 £45,000 £47,500
% change year-on-year - -5.26% +2.15%

ITIL V3 is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North West with a requirement for process or methodology skills.

All Process and Methodology Skills
North West
Permanent vacancies with a requirement for process or methodology skills 11,331 11,766 10,111
As % of all permanent IT jobs advertised in the North West 91.46% 91.26% 89.78%
Number of salaries quoted 9,124 9,646 8,460
North West median annual salary £44,750 £40,100 £40,000
Median salary % change year-on-year +11.60% +0.25% -
10th Percentile £26,250 £26,250 £24,250
90th Percentile £66,250 £63,750 £62,500
England median annual salary £50,000 £50,000 £48,500
% change year-on-year - +3.09% +2.11%

ITIL V3
Job Vacancy Trend in the North West

Job postings citing ITIL V3 as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for ITIL V3 in the North West

ITIL V3
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL V3 in the North West.

Salary trend for ITIL V3 in the North West

ITIL V3
Salary Histogram in the North West

The salary distribution of IT jobs citing ITIL V3 in the North West over the 6 months to 22 June 2018.

Salary histogram for ITIL V3 in the North West

ITIL V3
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL V3 within the North West region over the 6 months to 22 June 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +40 70 £37,500 -9.64% 5
Cheshire -1 36 £52,500 +16.67% 5
Merseyside +20 29 £50,000 +25.00%
Cumbria 0 5 £45,000 - 1
Lancashire - 4 £32,500 - 2
ITIL V3
England

For the 6 months to 22 June 2018, IT jobs citing ITIL V3 also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North West region with a requirement for ITIL V3.

1 145 (100.00%) ITIL
2 61 (42.07%) Service Management
3 49 (33.79%) Windows
4 41 (28.28%) Project Management
5 38 (26.21%) Change Management
6 36 (24.83%) Problem-Solving
7 33 (22.76%) Microsoft
8 31 (21.38%) SDLC
9 30 (20.69%) ITSM
10 29 (20.00%) Firewall
11 28 (19.31%) Service Delivery
12 27 (18.62%) Finance
12 27 (18.62%) QA
12 27 (18.62%) Office 365
13 25 (17.24%) SCCM
14 24 (16.55%) Active Directory
15 22 (15.17%) Microsoft Azure
15 22 (15.17%) Logistics
16 21 (14.48%) Telematics
16 21 (14.48%) PMI
16 21 (14.48%) PMI Certification
16 21 (14.48%) Cisco
16 21 (14.48%) SQL
16 21 (14.48%) Business Process Analysis
16 21 (14.48%) Windows Server
17 20 (13.79%) Service Design
17 20 (13.79%) Continuous Improvement
18 19 (13.10%) Business Continuity
18 19 (13.10%) TCP/IP
18 19 (13.10%) Microsoft Certification

ITIL V3
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (10.34%) MS Exchange
2 13 (8.97%) Skype for Business
3 12 (8.28%) Exchange Server 2013
4 9 (6.21%) SharePoint
5 8 (5.52%) Exchange Server 2007
5 8 (5.52%) IIS
5 8 (5.52%) SharePoint Server
6 4 (2.76%) CICS
7 3 (2.07%) Apache
7 3 (2.07%) Exchange Server 2010
7 3 (2.07%) Tomcat
8 2 (1.38%) Confluence
8 2 (1.38%) JBoss
8 2 (1.38%) WebSphere
9 1 (0.69%) CMS
Applications
1 16 (11.03%) Microsoft Office
2 11 (7.59%) Microsoft PowerPoint
2 11 (7.59%) MS Visio
Business Applications
1 8 (5.52%) Dynamics CRM
2 6 (4.14%) SAP BPC
3 4 (2.76%) BASE24
Cloud Services
1 27 (18.62%) Office 365
2 22 (15.17%) Microsoft Azure
3 10 (6.90%) IaaS
4 2 (1.38%) PaaS
4 2 (1.38%) SaaS
5 1 (0.69%) Amazon AWS
5 1 (0.69%) G Suite
Communications & Networking
1 29 (20.00%) Firewall
2 19 (13.10%) TCP/IP
3 13 (8.97%) Cisco ASA
3 13 (8.97%) Skype
3 13 (8.97%) VPN
4 12 (8.28%) SSL
4 12 (8.28%) VoIP
5 11 (7.59%) Cisco IOS
5 11 (7.59%) Cisco ISE
5 11 (7.59%) Cisco Nexus
5 11 (7.59%) Cisco Wireless
5 11 (7.59%) Intrusion Detection
5 11 (7.59%) IPsec
5 11 (7.59%) LAN
5 11 (7.59%) MPLS
5 11 (7.59%) Multicast
5 11 (7.59%) Network Security
5 11 (7.59%) WAN
5 11 (7.59%) Wireless
6 5 (3.45%) DHCP
Database & Business Intelligence
1 14 (9.66%) Relational Database
2 12 (8.28%) SQL Server
3 8 (5.52%) SQL Server 2008
4 6 (4.14%) Data Warehouse
5 4 (2.76%) DB2
6 3 (2.07%) IMS/DB
6 3 (2.07%) SQL Server 2012
6 3 (2.07%) SQL Server Reporting Services
7 2 (1.38%) Oracle Database
7 2 (1.38%) Oracle Database 10g
8 1 (0.69%) Hadoop
8 1 (0.69%) MongoDB
Development Applications
1 10 (6.90%) Redmine
2 3 (2.07%) Octopus Deploy
3 2 (1.38%) JIRA
General
1 27 (18.62%) Finance
2 11 (7.59%) Retail
3 7 (4.83%) Advertising
4 6 (4.14%) Banking
5 4 (2.76%) Retail Banking
6 2 (1.38%) Legal
7 1 (0.69%) Billing
7 1 (0.69%) Brand Awareness
7 1 (0.69%) Investment Banking
7 1 (0.69%) Law
7 1 (0.69%) Pharmaceutical
Job Titles
1 38 (26.21%) Analyst
2 20 (13.79%) Support Analyst
3 17 (11.72%) Applications Support
3 17 (11.72%) Service Manager
4 14 (9.66%) Business Analyst
4 14 (9.66%) IT Support
5 12 (8.28%) IT Analyst
5 12 (8.28%) Senior Analyst
5 12 (8.28%) Service Analyst
6 11 (7.59%) Business Systems Analyst
6 11 (7.59%) Logistics Analyst
6 11 (7.59%) Logistics Business Analyst
6 11 (7.59%) Network Engineer
6 11 (7.59%) Network Security Engineer
6 11 (7.59%) Security Engineer
6 11 (7.59%) Senior Business Analyst
6 11 (7.59%) Senior Business Systems Analyst
6 11 (7.59%) Senior Network Engineer
6 11 (7.59%) Senior Network Security Engineer
6 11 (7.59%) Senior Security Engineer
Libraries, Frameworks & Software Standards
1 3 (2.07%) .NET
Miscellaneous
1 21 (14.48%) PMI
2 19 (13.10%) Analytical Skills
3 7 (4.83%) Management Information System
3 7 (4.83%) Smart Meter
4 6 (4.14%) Computer Science
4 6 (4.14%) Greenfield Project
4 6 (4.14%) Self-Motivation
4 6 (4.14%) User Experience
5 4 (2.76%) Driving Licence
5 4 (2.76%) Mainframe
5 4 (2.76%) Virtual Team
6 3 (2.07%) CMDB
6 3 (2.07%) IBM Mainframe
6 3 (2.07%) PKI
6 3 (2.07%) Replication
7 2 (1.38%) Clustering
7 2 (1.38%) Web 2.0
7 2 (1.38%) Wiki
8 1 (0.69%) EMV
8 1 (0.69%) Taxonomies
Operating Systems
1 49 (33.79%) Windows
2 21 (14.48%) Windows Server
3 17 (11.72%) Windows Server 2012
4 15 (10.34%) Windows 7
5 14 (9.66%) Windows 10
6 13 (8.97%) Linux
7 12 (8.28%) Windows Server 2008
8 9 (6.21%) Unix
9 1 (0.69%) AIX
9 1 (0.69%) Apple iOS
9 1 (0.69%) Windows 8
9 1 (0.69%) Windows Mobile
Processes & Methodologies
1 145 (100.00%) ITIL
2 61 (42.07%) Service Management
3 41 (28.28%) Project Management
4 38 (26.21%) Change Management
5 36 (24.83%) Problem-Solving
6 31 (21.38%) SDLC
7 30 (20.69%) ITSM
8 28 (19.31%) Service Delivery
9 22 (15.17%) Logistics
10 21 (14.48%) Business Process Analysis
10 21 (14.48%) Telematics
11 20 (13.79%) Continuous Improvement
11 20 (13.79%) Service Design
12 19 (13.10%) Business Continuity
12 19 (13.10%) Line Management
13 16 (11.03%) Agile Software Development
13 16 (11.03%) Incident Management
14 13 (8.97%) DevOps
14 13 (8.97%) Proactive Monitoring
14 13 (8.97%) Task Automation
Programming Languages
1 21 (14.48%) SQL
2 9 (6.21%) PowerShell
3 5 (3.45%) COBOL
4 4 (2.76%) Java
5 3 (2.07%) T-SQL
6 2 (1.38%) JavaScript
6 2 (1.38%) PL/SQL
7 1 (0.69%) C#
7 1 (0.69%) JCL
Qualifications
1 21 (14.48%) PMI Certification
2 19 (13.10%) Degree
2 19 (13.10%) Microsoft Certification
3 11 (7.59%) CCDP
3 11 (7.59%) CCNP
3 11 (7.59%) Cisco Certification
3 11 (7.59%) CISSP
3 11 (7.59%) MCSA
4 10 (6.90%) MCP
5 8 (5.52%) HNC
6 6 (4.14%) Security Cleared
6 6 (4.14%) TOGAF Certification
7 5 (3.45%) SC Cleared
8 3 (2.07%) MCSE
9 2 (1.38%) Citrix Certification
9 2 (1.38%) DBS Check
9 2 (1.38%) HND
9 2 (1.38%) ITIL Certification
10 1 (0.69%) PRINCE2 Certification
10 1 (0.69%) VCAP
Quality Assurance & Compliance
1 27 (18.62%) QA
2 15 (10.34%) SLA
3 14 (9.66%) ISO/IEC 20000
4 3 (2.07%) ISO/IEC 27001
5 1 (0.69%) GDPR
5 1 (0.69%) PMO
System Software
1 24 (16.55%) Active Directory
2 17 (11.72%) Hyper-V
3 13 (8.97%) Firmware
4 8 (5.52%) Virtual Machines
5 5 (3.45%) VMware Infrastructure
6 4 (2.76%) vSphere
7 3 (2.07%) Virtual Servers
8 2 (1.38%) Microsoft App-V
8 2 (1.38%) XenApp
9 1 (0.69%) DFS Replication
9 1 (0.69%) Time Sharing Option
9 1 (0.69%) vCloud
9 1 (0.69%) VMware NSX
Systems Management
1 25 (17.24%) SCCM
2 11 (7.59%) Cisco CUCM
2 11 (7.59%) Cisco UCCX
2 11 (7.59%) Nessus
2 11 (7.59%) TrustSec
3 8 (5.52%) SCVMM
4 6 (4.14%) Tivoli Storage Manager
5 5 (3.45%) SCOM
6 3 (2.07%) McAfee ePO
7 2 (1.38%) Failover Clustering
7 2 (1.38%) Nagios
7 2 (1.38%) NetBackup
8 1 (0.69%) CA Endevor
8 1 (0.69%) WSUS
Vendors
1 33 (22.76%) Microsoft
2 21 (14.48%) Cisco
3 16 (11.03%) VMware
4 14 (9.66%) Citrix
5 10 (6.90%) ServiceNow
6 6 (4.14%) SAP
6 6 (4.14%) Sun
7 5 (3.45%) HP
7 5 (3.45%) IBM
7 5 (3.45%) Ivanti
8 4 (2.76%) Capita
9 3 (2.07%) F5
9 3 (2.07%) McAfee
9 3 (2.07%) Oracle
9 3 (2.07%) Veeam
10 2 (1.38%) 3PAR
10 2 (1.38%) Dell
10 2 (1.38%) Veritas
11 1 (0.69%) Ab Initio
11 1 (0.69%) Apple