Period
to 19 February 2019

The median annual salary for a Services Delivery Manager was £46,192 in advertised job vacancies in the North West during the 6 months to 19 February 2019.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Delivery Manager
England > North West
6 months to
19 Feb 2019
Same period 2018 Same period 2017
Rank 314 347 314
Rank change year-on-year +33 -33 -3
Permanent jobs requiring a Services Delivery Manager 29 25 50
As % of all permanent IT jobs advertised in the North West 0.28% 0.20% 0.41%
As % of the Job Titles category 0.29% 0.20% 0.42%
Number of salaries quoted 19 23 40
North West median annual salary £46,192 £45,000 £46,250
Median salary % change year-on-year +2.65% -2.70% -7.50%
10th Percentile £33,500 £35,248 £30,925
90th Percentile £55,000 £52,500 £67,500
England median annual salary £52,500 £53,000 £52,500
% change year-on-year -0.94% +0.95% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the North West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
North West
Permanent vacancies in the North West with a recognized job title 10,028 12,397 11,826
% of permanent IT jobs with a recognized job title 96.54% 96.90% 96.69%
Number of salaries quoted 8,151 9,975 9,929
North West median annual salary £45,000 £42,500 £40,000
Median salary % change year-on-year +5.88% +6.25% -
10th Percentile £26,000 £26,250 £25,000
90th Percentile £70,000 £65,000 £61,250
England median annual salary £51,000 £50,000 £47,500
% change year-on-year +2.00% +5.26% -

Services Delivery Manager
Job Vacancy Trend in the North West

Job postings that featured Services Delivery Manager in the job title as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for Services Delivery Manager in the North West

Services Delivery Manager
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Services Delivery Manager in the North West.

Salary trend for Services Delivery Manager in the North West

Services Delivery Manager
Salary Histogram in the North West

The salary distribution of IT jobs citing Services Delivery Manager in the North West over the 6 months to 19 February 2019.

Salary histogram for Services Delivery Manager in the North West

Services Delivery Manager
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Services Delivery Manager within the North West region over the 6 months to 19 February 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +21 13 £46,192 +2.65% 6
Cheshire +51 8 £53,750 +13.16% 3
Lancashire - 6 £45,000 - 1
Merseyside +17 1 £42,396 -22.92%
Services Delivery Manager
England

Services Delivery Manager Skill Set
Top 30 Co-occurring IT Skills in the North West

For the 6 months to 19 February 2019, Services Delivery Manager job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North West region featuring Services Delivery Manager in the job title.

1 29 (100.00%) Service Delivery
2 21 (72.41%) Service Management
3 17 (58.62%) ITIL
3 17 (58.62%) SLA
4 11 (37.93%) Finance
4 11 (37.93%) Service Delivery Management
5 10 (34.48%) Agile Software Development
6 9 (31.03%) Continuous Improvement
6 9 (31.03%) Service Design
7 8 (27.59%) Change Management
8 7 (24.14%) Stakeholder Management
9 6 (20.69%) ITSM
9 6 (20.69%) ITIL Certification
10 5 (17.24%) Contract Management
10 5 (17.24%) Incident Management
10 5 (17.24%) Business Development
10 5 (17.24%) Problem Management
10 5 (17.24%) Collaborative Working
11 4 (13.79%) IT Strategy
11 4 (13.79%) Acceptance Criteria
11 4 (13.79%) Performance Management
11 4 (13.79%) ISO/IEC 20000
11 4 (13.79%) Process Management
11 4 (13.79%) Project Management
11 4 (13.79%) Risk Management
12 3 (10.34%) Asset Management
12 3 (10.34%) Pharmaceutical
12 3 (10.34%) NHS
12 3 (10.34%) IT Governance
12 3 (10.34%) ITIL V3

Services Delivery Manager Skill Set
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (6.90%) Microsoft Excel
1 2 (6.90%) Microsoft Office
2 1 (3.45%) Microsoft PowerPoint
Business Applications
1 1 (3.45%) Remedy ITSM
Cloud Services
1 1 (3.45%) Office 365
Communications & Networking
1 1 (3.45%) SAN
1 1 (3.45%) SMS
General
1 11 (37.93%) Finance
2 3 (10.34%) Pharmaceutical
3 1 (3.45%) Retail
Libraries, Frameworks & Software Standards
1 1 (3.45%) Flash
Miscellaneous
1 3 (10.34%) NHS
2 1 (3.45%) Analytical Skills
2 1 (3.45%) e-Learning
2 1 (3.45%) Self-Motivation
Processes & Methodologies
1 29 (100.00%) Service Delivery
2 21 (72.41%) Service Management
3 17 (58.62%) ITIL
4 11 (37.93%) Service Delivery Management
5 10 (34.48%) Agile Software Development
6 9 (31.03%) Continuous Improvement
6 9 (31.03%) Service Design
7 8 (27.59%) Change Management
8 7 (24.14%) Stakeholder Management
9 6 (20.69%) ITSM
10 5 (17.24%) Business Development
10 5 (17.24%) Collaborative Working
10 5 (17.24%) Contract Management
10 5 (17.24%) Incident Management
10 5 (17.24%) Problem Management
11 4 (13.79%) Acceptance Criteria
11 4 (13.79%) IT Strategy
11 4 (13.79%) Performance Management
11 4 (13.79%) Process Management
11 4 (13.79%) Risk Management
Qualifications
1 6 (20.69%) ITIL Certification
2 1 (3.45%) ISEB
2 1 (3.45%) SC Cleared
2 1 (3.45%) Security Cleared
Quality Assurance & Compliance
1 17 (58.62%) SLA
2 4 (13.79%) ISO/IEC 20000
3 1 (3.45%) GDPR
Vendors
1 2 (6.90%) Microsoft
2 1 (3.45%) Cadence
2 1 (3.45%) Remedy
2 1 (3.45%) Virgin Media