Period
to 21 June 2018

The median annual salary for a Services Delivery Manager was £50,000 in advertised job vacancies in the North West during the 6 months to 21 June 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Delivery Manager
England > North West
6 months to
21 Jun 2018
Same period 2017 Same period 2016
Rank 328 334 295
Rank change year-on-year +6 -39 -13
Permanent jobs requiring a Services Delivery Manager 40 36 51
As % of all permanent IT jobs advertised in the North West 0.32% 0.28% 0.45%
As % of the Job Titles category 0.34% 0.29% 0.46%
Number of salaries quoted 31 33 37
North West median annual salary £50,000 £45,000 £47,500
Median salary % change year-on-year +11.11% -5.26% -13.64%
10th Percentile £36,500 £32,250 £37,300
90th Percentile £57,500 £72,250 £77,500
England median annual salary £50,000 £50,000 £50,000

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the North West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
North West
Permanent vacancies in the North West with a recognized job title 11,928 12,423 10,979
% of permanent IT jobs with a recognized job title 96.89% 96.80% 97.37%
Number of salaries quoted 9,714 10,255 9,274
North West median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - -
10th Percentile £25,650 £25,000 £23,500
90th Percentile £66,250 £62,500 £61,250
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

Services Delivery Manager
Job Vacancy Trend in the North West

Job postings that featured Services Delivery Manager in the job title as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for Services Delivery Manager in the North West

Services Delivery Manager
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Services Delivery Manager in the North West.

Salary trend for Services Delivery Manager in the North West

Services Delivery Manager
Salary Histogram in the North West

The salary distribution of IT jobs citing Services Delivery Manager in the North West over the 6 months to 21 June 2018.

Salary histogram for Services Delivery Manager in the North West

Services Delivery Manager
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Services Delivery Manager within the North West region over the 6 months to 21 June 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +17 15 £47,500 - 5
Cheshire -16 14 £50,000 -16.67% 1
Lancashire -7 6 £47,500 +8.57% 2
Merseyside - 4 £38,698 - 1
Services Delivery Manager
England

Services Delivery Manager Skill Set
Top 30 Co-occurring IT Skills in the North West

For the 6 months to 21 June 2018, Services Delivery Manager job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North West region featuring Services Delivery Manager in the job title.

1 40 (100.00%) Service Delivery
2 19 (47.50%) ITIL
3 13 (32.50%) Service Delivery Management
4 12 (30.00%) Service Management
5 11 (27.50%) Change Management
6 7 (17.50%) SLA
6 7 (17.50%) Continuous Improvement
7 6 (15.00%) Degree
7 6 (15.00%) Microsoft
7 6 (15.00%) Citrix
7 6 (15.00%) Project Management
8 5 (12.50%) ITIL Certification
8 5 (12.50%) Finance
8 5 (12.50%) Agile Software Development
8 5 (12.50%) Incident Management
9 4 (10.00%) Problem Management
9 4 (10.00%) Office 365
9 4 (10.00%) Analytical Skills
10 3 (7.50%) Skype
10 3 (7.50%) OneDrive
10 3 (7.50%) Presales
10 3 (7.50%) Resource Allocation
10 3 (7.50%) Customer-Centricity
10 3 (7.50%) Service Design
10 3 (7.50%) Self-Motivation
10 3 (7.50%) User Experience
10 3 (7.50%) Process Improvement
10 3 (7.50%) Skype for Business
10 3 (7.50%) Terminal Services
10 3 (7.50%) Capacity Planning

Services Delivery Manager Skill Set
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (7.50%) SharePoint
1 3 (7.50%) Skype for Business
Applications
1 2 (5.00%) Microsoft Office
1 2 (5.00%) Microsoft Project
2 1 (2.50%) Microsoft Excel
2 1 (2.50%) Microsoft PowerPoint
Business Applications
1 1 (2.50%) Dynamics AX
Cloud Services
1 4 (10.00%) Office 365
2 3 (7.50%) OneDrive
3 1 (2.50%) Dynamics 365
3 1 (2.50%) Microsoft Azure
3 1 (2.50%) SaaS
Communications & Networking
1 3 (7.50%) SAN
1 3 (7.50%) Skype
General
1 5 (12.50%) Finance
2 2 (5.00%) Marketing
2 2 (5.00%) Retail
3 1 (2.50%) Publishing
3 1 (2.50%) Telecoms
Miscellaneous
1 4 (10.00%) Analytical Skills
2 3 (7.50%) Self-Motivation
2 3 (7.50%) User Experience
3 2 (5.00%) Virtual Team
4 1 (2.50%) NHS
Operating Systems
1 3 (7.50%) Windows
2 1 (2.50%) Windows Server
Processes & Methodologies
1 40 (100.00%) Service Delivery
2 19 (47.50%) ITIL
3 13 (32.50%) Service Delivery Management
4 12 (30.00%) Service Management
5 11 (27.50%) Change Management
6 7 (17.50%) Continuous Improvement
7 6 (15.00%) Project Management
8 5 (12.50%) Agile Software Development
8 5 (12.50%) Incident Management
9 4 (10.00%) Problem Management
10 3 (7.50%) Capacity Planning
10 3 (7.50%) Customer-Centricity
10 3 (7.50%) Presales
10 3 (7.50%) Process Improvement
10 3 (7.50%) Process Management
10 3 (7.50%) Resource Allocation
10 3 (7.50%) Service Design
10 3 (7.50%) Supplier Management
11 2 (5.00%) ITIL V3
11 2 (5.00%) ITSM
Qualifications
1 6 (15.00%) Degree
2 5 (12.50%) ITIL Certification
3 3 (7.50%) Microsoft Certification
Quality Assurance & Compliance
1 7 (17.50%) SLA
System Software
1 3 (7.50%) Terminal Services
2 2 (5.00%) Active Directory
3 1 (2.50%) VMware Infrastructure
3 1 (2.50%) XenApp
Vendors
1 6 (15.00%) Citrix
1 6 (15.00%) Microsoft
2 3 (7.50%) SAP
3 1 (2.50%) Cisco
3 1 (2.50%) Epicor
3 1 (2.50%) IFS
3 1 (2.50%) Oracle
3 1 (2.50%) Sage
3 1 (2.50%) VMware