Period
to 16 January 2018

The median annual salary for a Services Delivery Manager was £45,000 in advertised job vacancies in the North West during the 6 months to 16 January 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Delivery Manager
England > North West
6 months to
16 Jan 2018
Same period 2017 Same period 2016
Rank 345 303 299
Rank change year-on-year -42 -4 +14
Permanent jobs requiring a Services Delivery Manager 23 59 53
As % of all permanent IT jobs advertised in the North West 0.18% 0.48% 0.44%
As % of the Job Titles category 0.19% 0.50% 0.46%
Number of salaries quoted 21 42 47
North West median annual salary £45,000 £47,500 £45,000
Median salary % change year-on-year -5.26% +5.56% -18.18%
10th Percentile £29,500 £31,475 £37,500
90th Percentile £52,500 £65,000 £64,750
England median annual salary £54,000 £53,000 £52,500
% change year-on-year +1.89% +0.95% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the North West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
North West
Permanent vacancies in the North West with a recognized job title 12,246 11,838 11,603
% of permanent IT jobs with a recognized job title 96.60% 96.69% 96.32%
Number of salaries quoted 9,818 9,978 9,686
North West median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - +5.26%
10th Percentile £26,000 £24,750 £23,000
90th Percentile £65,000 £61,250 £58,000
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

Services Delivery Manager
Job Vacancy Trend in the North West

Job postings that featured Services Delivery Manager in the job title as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for Services Delivery Manager in the North West

Services Delivery Manager
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Services Delivery Manager in the North West.

Salary trend for Services Delivery Manager in the North West

Services Delivery Manager
Salary Histogram in the North West

The salary distribution of IT jobs citing Services Delivery Manager in the North West over the 6 months to 16 January 2018.

Salary histogram for Services Delivery Manager in the North West

Services Delivery Manager
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Services Delivery Manager within the North West region over the 6 months to 16 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -10 11 £40,229 +0.57% 2
Cheshire -49 9 £48,750 -18.75%
Merseyside +30 3 £55,000 +22.22%
Services Delivery Manager
England

Services Delivery Manager Skill Set
Top 30 Co-occurring IT Skills in the North West

For the 6 months to 16 January 2018, Services Delivery Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring Services Delivery Manager in the job title.

1 23 (100.00%) Service Delivery
2 20 (86.96%) ITIL
3 11 (47.83%) SLA
4 9 (39.13%) Project Management
5 8 (34.78%) Finance
6 7 (30.43%) Service Management
6 7 (30.43%) Banking
6 7 (30.43%) Incident Management
6 7 (30.43%) Problem Management
7 6 (26.09%) Agile Software Development
7 6 (26.09%) Windows
7 6 (26.09%) Service Delivery Management
8 4 (17.39%) Windows Server
8 4 (17.39%) Active Directory
8 4 (17.39%) Process Management
8 4 (17.39%) Stakeholder Management
8 4 (17.39%) Change Management
8 4 (17.39%) ITIL V3
8 4 (17.39%) Root Cause Analysis
9 3 (13.04%) Process Improvement
9 3 (13.04%) Change Control
9 3 (13.04%) Matrix Management
9 3 (13.04%) Document Management
9 3 (13.04%) Workflow
9 3 (13.04%) Military
9 3 (13.04%) Management Information System
9 3 (13.04%) ITIL Certification
9 3 (13.04%) Law
9 3 (13.04%) Collaborative Working
9 3 (13.04%) Xerox

Services Delivery Manager Skill Set
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (8.70%) SharePoint
1 2 (8.70%) Skype for Business
Applications
1 1 (4.35%) Microsoft Excel
Business Applications
1 2 (8.70%) Dynamics CRM
2 1 (4.35%) Dynamics AX
Cloud Services
1 2 (8.70%) Amazon AWS
1 2 (8.70%) Dynamics 365
1 2 (8.70%) Microsoft Azure
1 2 (8.70%) Office 365
1 2 (8.70%) SaaS
Communications & Networking
1 2 (8.70%) Skype
Database & Business Intelligence
1 2 (8.70%) Power BI
General
1 8 (34.78%) Finance
2 7 (30.43%) Banking
3 3 (13.04%) Law
3 3 (13.04%) Military
4 2 (8.70%) Investment Banking
4 2 (8.70%) Legal
5 1 (4.35%) Advertising
5 1 (4.35%) Back Office
Libraries, Frameworks & Software Standards
1 2 (8.70%) .NET
Miscellaneous
1 3 (13.04%) Analytical Skills
1 3 (13.04%) Management Information System
1 3 (13.04%) Virtual Team
2 2 (8.70%) Private Cloud
3 1 (4.35%) Fat Client
3 1 (4.35%) Thin Client
Operating Systems
1 6 (26.09%) Windows
2 4 (17.39%) Windows Server
3 2 (8.70%) Linux
Processes & Methodologies
1 23 (100.00%) Service Delivery
2 20 (86.96%) ITIL
3 9 (39.13%) Project Management
4 7 (30.43%) Incident Management
4 7 (30.43%) Problem Management
4 7 (30.43%) Service Management
5 6 (26.09%) Agile Software Development
5 6 (26.09%) Service Delivery Management
6 4 (17.39%) Change Management
6 4 (17.39%) ITIL V3
6 4 (17.39%) Process Management
6 4 (17.39%) Root Cause Analysis
6 4 (17.39%) Stakeholder Management
7 3 (13.04%) Analytics
7 3 (13.04%) Change Control
7 3 (13.04%) Document Management
7 3 (13.04%) Information Governance
7 3 (13.04%) People Management
7 3 (13.04%) Process Improvement
7 3 (13.04%) Workflow
Programming Languages
1 2 (8.70%) Java
1 2 (8.70%) SQL
Qualifications
1 3 (13.04%) ITIL Certification
Quality Assurance & Compliance
1 11 (47.83%) SLA
System Software
1 4 (17.39%) Active Directory
2 1 (4.35%) VMware Infrastructure
Vendors
1 3 (13.04%) Xerox
2 2 (8.70%) Microsoft
3 1 (4.35%) Citrix
3 1 (4.35%) IBM
3 1 (4.35%) SAP
3 1 (4.35%) Veeam
3 1 (4.35%) VMware