Period
to 21 November 2018

The median annual salary for a Services Delivery Manager was £45,596 in advertised job vacancies in the North West during the 6 months to 21 November 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Delivery Manager
England > North West
6 months to
21 Nov 2018
Same period 2017 Same period 2016
Rank 325 342 302
Rank change year-on-year +17 -40 -1
Permanent jobs requiring a Services Delivery Manager 36 29 66
As % of all permanent IT jobs advertised in the North West 0.31% 0.22% 0.53%
As % of the Job Titles category 0.32% 0.22% 0.55%
Number of salaries quoted 24 27 49
North West median annual salary £45,596 £45,000 £47,500
Median salary % change year-on-year +1.32% -5.26% -4.52%
10th Percentile £36,169 £32,798 £37,250
90th Percentile £60,250 £64,250 £66,000
England median annual salary £54,750 £53,000 £52,500
% change year-on-year +3.30% +0.95% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the North West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
North West
Permanent vacancies in the North West with a recognized job title 11,364 12,893 12,059
% of permanent IT jobs with a recognized job title 96.55% 96.66% 96.95%
Number of salaries quoted 9,229 10,328 10,153
North West median annual salary £45,000 £42,500 £40,000
Median salary % change year-on-year +5.88% +6.25% -
10th Percentile £25,000 £25,175 £25,000
90th Percentile £70,000 £65,000 £61,250
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +2.70%

Services Delivery Manager
Job Vacancy Trend in the North West

Job postings that featured Services Delivery Manager in the job title as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for Services Delivery Manager in the North West

Services Delivery Manager
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Services Delivery Manager in the North West.

Salary trend for Services Delivery Manager in the North West

Services Delivery Manager
Salary Histogram in the North West

The salary distribution of IT jobs citing Services Delivery Manager in the North West over the 6 months to 21 November 2018.

Salary histogram for Services Delivery Manager in the North West

Services Delivery Manager
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Services Delivery Manager within the North West region over the 6 months to 21 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +18 17 £46,192 +2.65% 3
Cheshire +20 7 £52,500 +10.53% 1
Lancashire - 7 £45,000 - 3
Merseyside +12 2 £42,396 -22.92%
Services Delivery Manager
England

Services Delivery Manager Skill Set
Top 30 Co-occurring IT Skills in the North West

For the 6 months to 21 November 2018, Services Delivery Manager job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North West region featuring Services Delivery Manager in the job title.

1 36 (100.00%) Service Delivery
2 20 (55.56%) ITIL
3 19 (52.78%) Service Management
4 18 (50.00%) SLA
5 14 (38.89%) Service Delivery Management
6 13 (36.11%) Finance
7 10 (27.78%) Agile Software Development
8 9 (25.00%) Continuous Improvement
9 8 (22.22%) Change Management
10 7 (19.44%) Service Design
10 7 (19.44%) Collaborative Working
11 6 (16.67%) Contract Management
11 6 (16.67%) Project Management
11 6 (16.67%) Stakeholder Management
11 6 (16.67%) Business Development
12 5 (13.89%) Performance Management
12 5 (13.89%) Incident Management
12 5 (13.89%) ITSM
13 4 (11.11%) Acceptance Criteria
13 4 (11.11%) Risk Management
13 4 (11.11%) Process Management
13 4 (11.11%) ITIL Certification
13 4 (11.11%) NHS
13 4 (11.11%) Microsoft Excel
13 4 (11.11%) ISO/IEC 20000
13 4 (11.11%) Problem Management
14 3 (8.33%) Statistics
14 3 (8.33%) Strategic Planning
14 3 (8.33%) Microsoft
14 3 (8.33%) Microsoft Office

Services Delivery Manager Skill Set
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (11.11%) Microsoft Excel
2 3 (8.33%) Microsoft Office
3 2 (5.56%) Microsoft PowerPoint
Business Applications
1 1 (2.78%) Remedy ITSM
Cloud Services
1 2 (5.56%) Office 365
1 2 (5.56%) SaaS
2 1 (2.78%) Microsoft Azure
Communications & Networking
1 2 (5.56%) SAN
1 2 (5.56%) SMS
2 1 (2.78%) DHCP
2 1 (2.78%) DNS
2 1 (2.78%) Internet
2 1 (2.78%) LAN
2 1 (2.78%) Network Security
2 1 (2.78%) WAN
General
1 13 (36.11%) Finance
2 3 (8.33%) Pharmaceutical
3 2 (5.56%) Marketing
4 1 (2.78%) Local Government
4 1 (2.78%) Retail
Libraries, Frameworks & Software Standards
1 2 (5.56%) Flash
Miscellaneous
1 4 (11.11%) NHS
2 3 (8.33%) Analytical Skills
3 2 (5.56%) Virtual Team
4 1 (2.78%) Data Centre
4 1 (2.78%) e-Learning
4 1 (2.78%) Self-Motivation
Operating Systems
1 1 (2.78%) Linux
Processes & Methodologies
1 36 (100.00%) Service Delivery
2 20 (55.56%) ITIL
3 19 (52.78%) Service Management
4 14 (38.89%) Service Delivery Management
5 10 (27.78%) Agile Software Development
6 9 (25.00%) Continuous Improvement
7 8 (22.22%) Change Management
8 7 (19.44%) Collaborative Working
8 7 (19.44%) Service Design
9 6 (16.67%) Business Development
9 6 (16.67%) Contract Management
9 6 (16.67%) Project Management
9 6 (16.67%) Stakeholder Management
10 5 (13.89%) Incident Management
10 5 (13.89%) ITSM
10 5 (13.89%) Performance Management
11 4 (11.11%) Acceptance Criteria
11 4 (11.11%) Problem Management
11 4 (11.11%) Process Management
11 4 (11.11%) Risk Management
Qualifications
1 4 (11.11%) ITIL Certification
2 2 (5.56%) ISEB
2 2 (5.56%) SC Cleared
2 2 (5.56%) Security Cleared
3 1 (2.78%) CCNP
3 1 (2.78%) Cisco Certification
Quality Assurance & Compliance
1 18 (50.00%) SLA
2 4 (11.11%) ISO/IEC 20000
3 2 (5.56%) GDPR
4 1 (2.78%) PMO
Vendors
1 3 (8.33%) Microsoft
2 2 (5.56%) Cadence
3 1 (2.78%) Avaya
3 1 (2.78%) Cisco
3 1 (2.78%) Nortel
3 1 (2.78%) Remedy
3 1 (2.78%) Virgin Media