Period
to 19 November 2017

The median annual salary for a Services Delivery Manager was £45,000 in advertised job vacancies in the North West during the 6 months to 19 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Delivery Manager
England > North West
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 338 296 297
Rank change year-on-year -42 +1 +35
Permanent jobs requiring a Services Delivery Manager 28 67 70
As % of all permanent IT jobs advertised in the North West 0.21% 0.54% 0.54%
As % of the Job Titles category 0.22% 0.56% 0.56%
Number of salaries quoted 26 50 62
North West median annual salary £45,000 £47,500 £49,750
Median salary % change year-on-year -5.26% -4.52% -0.50%
10th Percentile £32,249 £37,375 £41,250
90th Percentile £65,625 £65,500 £66,250
England median annual salary £53,000 £52,500 £52,500
% change year-on-year +0.95% - -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the North West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
North West
Permanent vacancies in the North West with a recognized job title 12673 12011 12573
% of permanent IT jobs with a recognized job title 96.59% 97.05% 96.59%
Number of salaries quoted 10145 10103 10440
North West median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - +6.67%
10th Percentile £25,000 £25,000 £23,000
90th Percentile £65,000 £61,250 £58,750
England median annual salary £50,000 £47,500 £46,000
% change year-on-year +5.26% +3.26% +2.22%

Services Delivery Manager
Job Vacancy Trend in the North West

Job postings that featured Services Delivery Manager in the job title as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for Services Delivery Manager in the North West

Services Delivery Manager
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Services Delivery Manager in the North West.

Salary trend for Services Delivery Manager in the North West

Services Delivery Manager
Salary Histogram in the North West

The salary distribution of IT jobs citing Services Delivery Manager in the North West over the 6 months to 19 November 2017.

Salary histogram for Services Delivery Manager in the North West

Services Delivery Manager
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Services Delivery Manager within the North West region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -27 15 £45,000 -7.22%
Cheshire -35 10 £47,500 -19.49%
Merseyside +16 3 £55,000 +22.22%
Services Delivery Manager
England

Services Delivery Manager Skill Set
Top 30 Co-occurring IT Skills in the North West

For the 6 months to 19 November 2017, Services Delivery Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring Services Delivery Manager in the job title.

1 28 (100.00%) Service Delivery
2 22 (78.57%) ITIL
3 13 (46.43%) SLA
4 11 (39.29%) Project Management
4 11 (39.29%) Service Management
5 10 (35.71%) Finance
6 8 (28.57%) Banking
6 8 (28.57%) Stakeholder Management
6 8 (28.57%) Problem Management
7 7 (25.00%) Windows
8 6 (21.43%) Incident Management
8 6 (21.43%) Service Delivery Management
9 5 (17.86%) ITIL V3
9 5 (17.86%) Agile Software Development
9 5 (17.86%) ITIL Certification
9 5 (17.86%) Change Management
10 4 (14.29%) Active Directory
10 4 (14.29%) CRM
10 4 (14.29%) Process Improvement
10 4 (14.29%) Windows Server
11 3 (10.71%) Xerox
11 3 (10.71%) Virtual Team
11 3 (10.71%) Matrix Organization
11 3 (10.71%) Customer Requirements
11 3 (10.71%) Analytical Skills
11 3 (10.71%) People Management
11 3 (10.71%) Line Management
11 3 (10.71%) Change Control
11 3 (10.71%) Root Cause Analysis
11 3 (10.71%) Analytics

Services Delivery Manager Skill Set
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (7.14%) SharePoint
1 2 (7.14%) Skype for Business
2 1 (3.57%) Exchange Server 2003
2 1 (3.57%) Exchange Server 2007
2 1 (3.57%) MS Exchange
2 1 (3.57%) SAP EP
Business Applications
1 2 (7.14%) Dynamics CRM
Cloud Services
1 2 (7.14%) Amazon AWS
1 2 (7.14%) Dynamics 365
1 2 (7.14%) IaaS
1 2 (7.14%) Microsoft Azure
1 2 (7.14%) Office 365
1 2 (7.14%) SaaS
Communications & Networking
1 2 (7.14%) Skype
Database & Business Intelligence
1 2 (7.14%) Power BI
Development Applications
1 1 (3.57%) Visual Composer
General
1 10 (35.71%) Finance
2 8 (28.57%) Banking
3 3 (10.71%) Law
3 3 (10.71%) Military
4 2 (7.14%) Investment Banking
4 2 (7.14%) Legal
5 1 (3.57%) Advertising
5 1 (3.57%) Back Office
5 1 (3.57%) Retail
Libraries, Frameworks & Software Standards
1 2 (7.14%) .NET
Miscellaneous
1 3 (10.71%) Analytical Skills
1 3 (10.71%) Management Information System
1 3 (10.71%) Virtual Team
2 2 (7.14%) Private Cloud
3 1 (3.57%) Greenfield Project
3 1 (3.57%) iPad
Operating Systems
1 7 (25.00%) Windows
2 4 (14.29%) Windows Server
3 2 (7.14%) Linux
4 1 (3.57%) Windows Server 2003
Processes & Methodologies
1 28 (100.00%) Service Delivery
2 22 (78.57%) ITIL
3 11 (39.29%) Project Management
3 11 (39.29%) Service Management
4 8 (28.57%) Problem Management
4 8 (28.57%) Stakeholder Management
5 6 (21.43%) Incident Management
5 6 (21.43%) Service Delivery Management
6 5 (17.86%) Agile Software Development
6 5 (17.86%) Change Management
6 5 (17.86%) ITIL V3
7 4 (14.29%) CRM
7 4 (14.29%) Process Improvement
8 3 (10.71%) Analytics
8 3 (10.71%) Change Control
8 3 (10.71%) Information Governance
8 3 (10.71%) Line Management
8 3 (10.71%) Matrix Organization
8 3 (10.71%) People Management
8 3 (10.71%) Root Cause Analysis
Programming Languages
1 2 (7.14%) Java
1 2 (7.14%) SQL
Qualifications
1 5 (17.86%) ITIL Certification
2 1 (3.57%) Degree
Quality Assurance & Compliance
1 13 (46.43%) SLA
System Software
1 4 (14.29%) Active Directory
Vendors
1 3 (10.71%) Xerox
2 2 (7.14%) Microsoft
3 1 (3.57%) Cisco
3 1 (3.57%) SAP