Technical Support Analyst Jobs in the North West

Technical Support Analyst
England > North West

The median Technical Support Analyst salary in the North West is £27,500 per year according to job vacancies posted during the 6 months to 23 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
23 Apr 2024
Same period 2023 Same period 2022
Rank 272 295 328
Rank change year-on-year +23 +33 -85
Permanent jobs requiring a Technical Support Analyst 21 2 2
As % of all permanent jobs advertised in the North West 0.22% 0.025% 0.021%
As % of the Job Titles category 0.23% 0.028% 0.022%
Number of salaries quoted 21 2 2
10th Percentile £21,000 - £25,800
25th Percentile £25,750 - £26,250
Median annual salary (50th Percentile) £27,500 £33,500 £27,500
Median % change year-on-year -17.91% +21.82% +19.57%
75th Percentile £29,000 - £28,750
90th Percentile £31,000 - £29,200
England median annual salary £31,500 £38,250 £31,000
% change year-on-year -17.65% +23.39% +3.33%

All Permanent IT Job Vacancies
North West

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the North West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North West with a recognized job title 9,135 7,168 9,076
% of permanent jobs with a recognized job title 94.86% 89.18% 95.96%
Number of salaries quoted 7,031 4,138 5,506
10th Percentile £27,000 £30,000 £29,000
25th Percentile £36,250 £40,000 £38,750
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +10.53%
75th Percentile £65,000 £68,750 £67,500
90th Percentile £78,750 £81,650 £82,500
England median annual salary £54,000 £60,500 £60,000
% change year-on-year -10.74% +0.83% +9.09%

Technical Support Analyst
Job Vacancy Trend in the North West

Job postings that featured Technical Support Analyst in the job title as a proportion of all IT jobs advertised in the North West.

Job vacancy trend for Technical Support Analyst in the North West

Technical Support Analyst
Salary Trend in the North West

3-month moving average salary quoted in jobs citing Technical Support Analyst in the North West.

Salary trend for Technical Support Analyst in the North West

Technical Support Analyst
Salary Histogram in the North West

Salary distribution for jobs citing Technical Support Analyst in the North West over the 6 months to 23 April 2024.

Salary histogram for Technical Support Analyst in the North West

Technical Support Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Analyst within the North West region over the 6 months to 23 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Cheshire - 7 £27,500 -
Lancashire - 6 £28,000 -
Merseyside - 3 £26,500 - 1
Cumbria - 3 £21,000 - 1
Manchester +35 2 £38,250 +14.18% 1
Technical Support Analyst
England

Technical Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the North West

For the 6 months to 23 April 2024, Technical Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North West region featuring Technical Support Analyst in the job title.

1 13 (61.90%) Azure
2 11 (52.38%) Microsoft
3 10 (47.62%) Social Skills
4 9 (42.86%) Microsoft 365
5 7 (33.33%) Customer Service
5 7 (33.33%) Active Directory
5 7 (33.33%) Windows
5 7 (33.33%) Continuous Improvement
5 7 (33.33%) Retail
6 6 (28.57%) ITIL
7 4 (19.05%) IT Strategy
7 4 (19.05%) Veeam
7 4 (19.05%) Linux
7 4 (19.05%) Disaster Recovery
7 4 (19.05%) Business Continuity
7 4 (19.05%) Google Workspace
7 4 (19.05%) AWS
8 3 (14.29%) FMCG
8 3 (14.29%) Apple iOS
8 3 (14.29%) Asset Management
8 3 (14.29%) Finance
8 3 (14.29%) SLA
8 3 (14.29%) Project Delivery
8 3 (14.29%) Roadmaps
8 3 (14.29%) Greenfield Project
8 3 (14.29%) Microsoft Intune
8 3 (14.29%) Progress Chef
8 3 (14.29%) Jamf Pro
8 3 (14.29%) Entra ID
8 3 (14.29%) Windows 10

Technical Support Analyst Skill Set
Co-occurring Skills and Capabilities in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (4.76%) Microsoft Excel
Cloud Services
1 13 (61.90%) Azure
2 9 (42.86%) Microsoft 365
3 4 (19.05%) AWS
3 4 (19.05%) Google Workspace
4 3 (14.29%) Entra ID
General
1 10 (47.62%) Social Skills
2 7 (33.33%) Retail
3 3 (14.29%) Finance
4 1 (4.76%) Legal
4 1 (4.76%) Public Sector
Miscellaneous
1 3 (14.29%) FMCG
1 3 (14.29%) Greenfield Project
2 1 (4.76%) Onboarding
Operating Systems
1 7 (33.33%) Windows
2 4 (19.05%) Linux
3 3 (14.29%) Apple iOS
3 3 (14.29%) Windows 10
Processes & Methodologies
1 7 (33.33%) Continuous Improvement
1 7 (33.33%) Customer Service
2 6 (28.57%) ITIL
3 4 (19.05%) Business Continuity
3 4 (19.05%) Disaster Recovery
3 4 (19.05%) IT Strategy
4 3 (14.29%) Asset Management
4 3 (14.29%) Project Delivery
4 3 (14.29%) Roadmaps
5 1 (4.76%) Business Intelligence
5 1 (4.76%) Client Onboarding
5 1 (4.76%) Problem-Solving
Quality Assurance & Compliance
1 3 (14.29%) SLA
System Software
1 7 (33.33%) Active Directory
Systems Management
1 3 (14.29%) Jamf Pro
1 3 (14.29%) Microsoft Intune
1 3 (14.29%) Progress Chef
Vendors
1 11 (52.38%) Microsoft
2 4 (19.05%) Veeam