Service Desk Analyst Jobs in North Yorkshire

Service Desk Analyst
Yorkshire > North Yorkshire

The median Service Desk Analyst salary in North Yorkshire is £24,500 per year according to job vacancies posted during the 6 months to 19 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
19 Apr 2024
Same period 2023 Same period 2022
Rank 41 103 74
Rank change year-on-year +62 -29 -14
Permanent jobs requiring a Service Desk Analyst 25 5 11
As % of all permanent jobs advertised in North Yorkshire 3.82% 0.44% 1.29%
As % of the Job Titles category 3.97% 0.50% 1.38%
Number of salaries quoted 23 5 11
10th Percentile £20,750 - -
25th Percentile £21,000 £21,250 £16,380
Median annual salary (50th Percentile) £24,500 £32,000 £18,500
Median % change year-on-year -23.44% +72.97% -27.45%
75th Percentile £25,250 - £20,375
90th Percentile - - £23,750
Yorkshire median annual salary £24,500 £23,000 £23,500
% change year-on-year +6.52% -2.13% -2.08%

All Permanent IT Job Vacancies
North Yorkshire

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in North Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in North Yorkshire with a recognized job title 630 1,002 799
% of permanent jobs with a recognized job title 96.33% 88.91% 93.45%
Number of salaries quoted 524 502 563
10th Percentile £25,000 £31,250 £28,189
25th Percentile £30,000 £37,625 £35,000
Median annual salary (50th Percentile) £42,500 £50,000 £47,500
Median % change year-on-year -15.00% +5.26% +11.76%
75th Percentile £57,500 £66,250 £57,500
90th Percentile £70,000 £73,730 £70,000
Yorkshire median annual salary £48,742 £54,600 £50,000
% change year-on-year -10.73% +9.20% +5.26%

Service Desk Analyst
Job Vacancy Trend in North Yorkshire

Job postings that featured Service Desk Analyst in the job title as a proportion of all IT jobs advertised in North Yorkshire.

Job vacancy trend for Service Desk Analyst in North Yorkshire

Service Desk Analyst
Salary Trend in North Yorkshire

3-month moving average salary quoted in jobs citing Service Desk Analyst in North Yorkshire.

Salary trend for Service Desk Analyst in North Yorkshire

Service Desk Analyst
Job Locations in North Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the North Yorkshire region over the 6 months to 19 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
York +30 13 £24,500 +8.89% 1
Harrogate - 5 £22,000 -
Middlesbrough - 4 £22,500 - 1
Northallerton - 2 £26,468 - 1
Service Desk Analyst
Yorkshire

Service Desk Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in North Yorkshire

For the 6 months to 19 April 2024, Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North Yorkshire region featuring Service Desk Analyst in the job title.

1 16 (64.00%) Microsoft
2 15 (60.00%) Social Skills
3 14 (56.00%) Active Directory
3 14 (56.00%) Windows
4 11 (44.00%) Microsoft Office
5 9 (36.00%) Proactive Monitoring
5 9 (36.00%) ServiceNow
5 9 (36.00%) Incident Management
6 8 (32.00%) Microsoft PowerPoint
6 8 (32.00%) Management Information System
6 8 (32.00%) Microsoft Excel
6 8 (32.00%) SharePoint
6 8 (32.00%) HP
6 8 (32.00%) Dell
6 8 (32.00%) NetApp
6 8 (32.00%) Cisco
6 8 (32.00%) Analytical Skills
6 8 (32.00%) Mimecast
6 8 (32.00%) Data Centre
7 7 (28.00%) Customer Service
8 5 (20.00%) Driving Licence
8 5 (20.00%) Problem-Solving
9 3 (12.00%) Active Listening
9 3 (12.00%) Self-Motivation
9 3 (12.00%) LAN
9 3 (12.00%) WAN
9 3 (12.00%) ITIL
9 3 (12.00%) TCP/IP
9 3 (12.00%) Wireless
9 3 (12.00%) Service Management

Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in North Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (32.00%) SharePoint
Applications
1 11 (44.00%) Microsoft Office
2 8 (32.00%) Microsoft Excel
2 8 (32.00%) Microsoft PowerPoint
Cloud Services
1 8 (32.00%) Mimecast
2 2 (8.00%) Microsoft 365
Communications & Networking
1 3 (12.00%) LAN
1 3 (12.00%) TCP/IP
1 3 (12.00%) WAN
1 3 (12.00%) Wireless
2 1 (4.00%) Intranet
2 1 (4.00%) VPN
General
1 15 (60.00%) Social Skills
2 8 (32.00%) Analytical Skills
3 3 (12.00%) Law
4 1 (4.00%) Finance
4 1 (4.00%) Telecoms
Miscellaneous
1 8 (32.00%) Data Centre
1 8 (32.00%) Management Information System
2 5 (20.00%) Driving Licence
3 3 (12.00%) Self-Motivation
4 2 (8.00%) Life Science
Operating Systems
1 14 (56.00%) Windows
2 2 (8.00%) Windows Server
Processes & Methodologies
1 9 (36.00%) Incident Management
1 9 (36.00%) Proactive Monitoring
2 7 (28.00%) Customer Service
3 5 (20.00%) Problem-Solving
4 3 (12.00%) Active Listening
4 3 (12.00%) ITIL
4 3 (12.00%) Service Management
4 3 (12.00%) Time Management
5 2 (8.00%) Agile
5 2 (8.00%) Asset Management
5 2 (8.00%) Server Management
5 2 (8.00%) Software Asset Management
6 1 (4.00%) Collaborative Working
6 1 (4.00%) ITSM
6 1 (4.00%) Root Cause Analysis
Qualifications
1 1 (4.00%) Security Cleared
Quality Assurance & Compliance
1 2 (8.00%) SLA
2 1 (4.00%) ISO 9001
2 1 (4.00%) ISO/IEC 27001
System Software
1 14 (56.00%) Active Directory
Vendors
1 16 (64.00%) Microsoft
2 9 (36.00%) ServiceNow
3 8 (32.00%) Cisco
3 8 (32.00%) Dell
3 8 (32.00%) HP
3 8 (32.00%) NetApp