3rd Line Support Job Trends in Norwich

Third Line Support
Norfolk > Norwich

The median Third Line Support salary in Norwich is £40,000 per year, according to job vacancies posted during the 6 months leading to 14 November 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
14 Nov 2025
Same period 2024 Same period 2023
Rank 22 - -
Rank change year-on-year - - -
Permanent jobs requiring a 3rd Line Support 2 0 0
As % of all permanent jobs in Norwich 1.65% - -
As % of the Job Titles category 1.67% - -
Number of salaries quoted 1 0 0
Median annual salary (50th Percentile) £40,000 - -
Norfolk median annual salary £40,000 - -

All Permanent IT Job Vacancies
Norwich

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Norwich. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Norwich with a recognized job title 120 191 62
% of permanent jobs with a recognized job title 99.17% 96.95% 95.38%
Number of salaries quoted 80 111 45
10th Percentile £23,875 - £27,000
25th Percentile £33,938 £30,000 £35,500
Median annual salary (50th Percentile) £40,000 £54,784 £50,000
Median % change year-on-year -26.99% +9.57% +35.14%
75th Percentile £58,750 £65,000 £60,000
90th Percentile £60,000 £90,000 £92,000
Norfolk median annual salary £40,000 £45,000 £47,500
% change year-on-year -11.11% -5.26% +17.80%

3rd Line Support
Job Vacancy Trend in Norwich

Historical trend showing the proportion of permanent IT job postings featuring '3rd Line Support' in the job title relative to all permanent IT jobs advertised in Norwich.

3rd Line Support job vacancy trend in Norwich

3rd Line Support
Salary Trend in Norwich

Salary distribution trend for 3rd Line Support job vacancies in Norwich.

Salary distribution trend for 3rd Line Support job vacancies in Norwich

3rd Line Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in Norwich

For the 6 months to 14 November 2025, 3rd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Norwich region featuring 3rd Line Support in the job title.

1 2 (100.00%) Active Directory
1 2 (100.00%) CCNA
1 2 (100.00%) CCNP
1 2 (100.00%) Cisco
1 2 (100.00%) Cisco Certification
1 2 (100.00%) DBS Check
1 2 (100.00%) DHCP
1 2 (100.00%) DNS
1 2 (100.00%) EIGRP
1 2 (100.00%) Firewall
1 2 (100.00%) IMAP
1 2 (100.00%) Intrusion Detection
1 2 (100.00%) LAN
1 2 (100.00%) Microsoft
1 2 (100.00%) Microsoft 365
1 2 (100.00%) Microsoft Exchange
1 2 (100.00%) Network Monitoring
1 2 (100.00%) Network Security
1 2 (100.00%) OSPF
1 2 (100.00%) POP3
1 2 (100.00%) Problem-Solving
1 2 (100.00%) SMTP
1 2 (100.00%) SolarWinds
1 2 (100.00%) Stakeholder Management
1 2 (100.00%) Strategic Thinking
1 2 (100.00%) TCP/IP
1 2 (100.00%) Time Management
1 2 (100.00%) VLAN
1 2 (100.00%) VPN
1 2 (100.00%) WAN

3rd Line Support Skill Set
Co-Occurring Skills & Capabilities in Norwich by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 2 (100.00%) Microsoft Exchange
Cloud Services
1 2 (100.00%) Microsoft 365
Communications & Networking
1 2 (100.00%) DHCP
1 2 (100.00%) DNS
1 2 (100.00%) EIGRP
1 2 (100.00%) Firewall
1 2 (100.00%) IMAP
1 2 (100.00%) Intrusion Detection
1 2 (100.00%) LAN
1 2 (100.00%) Network Security
1 2 (100.00%) OSPF
1 2 (100.00%) POP3
1 2 (100.00%) SMTP
1 2 (100.00%) TCP/IP
1 2 (100.00%) VLAN
1 2 (100.00%) VPN
1 2 (100.00%) WAN
1 2 (100.00%) Wireless
1 2 (100.00%) Wireshark
General
1 2 (100.00%) Analytical Skills
1 2 (100.00%) Social Skills
Miscellaneous
1 2 (100.00%) Driving Licence
Operating Systems
1 2 (100.00%) Windows
1 2 (100.00%) Windows Server
Processes & Methodologies
1 2 (100.00%) Network Monitoring
1 2 (100.00%) Problem-Solving
1 2 (100.00%) Stakeholder Management
1 2 (100.00%) Strategic Thinking
1 2 (100.00%) Time Management
Qualifications
1 2 (100.00%) CCNA
1 2 (100.00%) CCNP
1 2 (100.00%) Cisco Certification
1 2 (100.00%) DBS Check
System Software
1 2 (100.00%) Active Directory
Vendors
1 2 (100.00%) Cisco
1 2 (100.00%) Microsoft
1 2 (100.00%) SolarWinds