Customer Service Jobs in Nottinghamshire

Customer Service
East Midlands > Nottinghamshire

The table below provides summary statistics for permanent job vacancies advertised in Nottinghamshire requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 13 May 2025, comparing them to the same period in the previous two years.

6 months to
13 May 2025
Same period 2024 Same period 2023
Rank 6 17 36
Rank change year-on-year +11 +19 +16
Permanent jobs citing Customer Service 76 115 37
As % of all permanent jobs advertised in Nottinghamshire 14.87% 9.43% 5.89%
As % of the Processes & Methodologies category 16.78% 11.65% 6.09%
Number of salaries quoted 66 85 22
10th Percentile £24,196 £21,250 £26,100
25th Percentile £24,649 £22,500 £31,375
Median annual salary (50th Percentile) £27,500 £29,500 £50,000
Median % change year-on-year -6.78% -41.00% +16.02%
75th Percentile £37,500 £44,000 £60,031
90th Percentile £43,250 £62,000 £61,250
East Midlands median annual salary £27,500 £29,000 £31,000
% change year-on-year -5.17% -6.45% -3.13%

All Process and Methodology Skills
Nottinghamshire

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Nottinghamshire.

Permanent vacancies with a requirement for process or methodology skills 453 987 608
As % of all permanent jobs advertised in Nottinghamshire 88.65% 80.90% 96.82%
Number of salaries quoted 294 714 432
10th Percentile £24,860 £26,325 £33,800
25th Percentile £31,250 £35,000 £43,438
Median annual salary (50th Percentile) £42,500 £47,500 £55,000
Median % change year-on-year -10.53% -13.64% +10.00%
75th Percentile £62,188 £61,250 £71,250
90th Percentile £70,875 £71,250 £80,000
East Midlands median annual salary £45,000 £45,000 £50,000
% change year-on-year - -10.00% +5.26%

Customer Service
Job Vacancy Trend in Nottinghamshire

Job postings citing Customer Service as a proportion of all IT jobs advertised in Nottinghamshire.

Job vacancy trend for Customer Service in Nottinghamshire

Customer Service
Salary Trend in Nottinghamshire

3-month moving average salary quoted in jobs citing Customer Service in Nottinghamshire.

Salary trend for Customer Service in Nottinghamshire

Customer Service
Salary Histogram in Nottinghamshire

Salary distribution for jobs citing Customer Service in Nottinghamshire over the 6 months to 13 May 2025.

Salary histogram for Customer Service in Nottinghamshire

Customer Service
Job Locations in Nottinghamshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Service within the Nottinghamshire region over the 6 months to 13 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Nottingham +8 35 £25,103 -16.33% 26
Mansfield -5 7 £31,500 -5.26% 4
Customer Service
East Midlands

Customer Service
Co-occurring Skills and Capabilities in Nottinghamshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (22.37%) Microsoft Exchange
2 11 (14.47%) SharePoint
Applications
1 13 (17.11%) Microsoft Excel
1 13 (17.11%) Microsoft Office
Business Applications
1 3 (3.95%) Dynamics AX
2 1 (1.32%) Infor CloudSuite
2 1 (1.32%) Infor CloudSuite Industrial (formerly SyteLine)
Cloud Services
1 17 (22.37%) Microsoft 365
2 11 (14.47%) OneDrive
3 6 (7.89%) Azure
4 5 (6.58%) Entra ID
5 2 (2.63%) AWS
5 2 (2.63%) SaaS
Communications & Networking
1 12 (15.79%) VoIP
2 8 (10.53%) Network Security
3 6 (7.89%) DHCP
3 6 (7.89%) DNS
3 6 (7.89%) Firewall
4 2 (2.63%) Intrusion Detection
5 1 (1.32%) Skype
General
1 37 (48.68%) Social Skills
2 25 (32.89%) Finance
3 17 (22.37%) Retail
4 10 (13.16%) Law
5 9 (11.84%) Inclusion and Diversity
6 8 (10.53%) Public Sector
7 7 (9.21%) Analytical Skills
7 7 (9.21%) Marketing
8 6 (7.89%) Local Government
9 3 (3.95%) Manufacturing
10 2 (2.63%) Games
10 2 (2.63%) Polish Language
Job Titles
1 22 (28.95%) IT Support
2 14 (18.42%) Analyst
3 11 (14.47%) IT Analyst
3 11 (14.47%) IT Support Specialist
3 11 (14.47%) Support Specialist
4 10 (13.16%) 2nd Line Support
4 10 (13.16%) Senior
5 9 (11.84%) 1st Line Support
6 8 (10.53%) Technical Support
7 6 (7.89%) Service Analyst
7 6 (7.89%) Service Desk Analyst
8 5 (6.58%) 1st/2nd Line Support
8 5 (6.58%) 1st/2nd Line Support Analyst
8 5 (6.58%) 2nd/3rd Line Support
8 5 (6.58%) 2nd/3rd Line Support Analyst
8 5 (6.58%) 3rd Line Support
8 5 (6.58%) IT Support Analyst
8 5 (6.58%) Senior Data Warehouse Specialist
8 5 (6.58%) Senior IT Support
8 5 (6.58%) Support Analyst
Miscellaneous
1 12 (15.79%) Self-Motivation
2 2 (2.63%) Social Media
3 1 (1.32%) Mobile App
3 1 (1.32%) Smartphone
3 1 (1.32%) Video Conferencing
Operating Systems
1 19 (25.00%) Windows
2 6 (7.89%) Windows 7
2 6 (7.89%) Windows Server
3 2 (2.63%) Linux
3 2 (2.63%) Red Hat Enterprise Linux
Processes & Methodologies
1 25 (32.89%) Customer Experience
2 22 (28.95%) Problem-Solving
3 15 (19.74%) Data Analysis
3 15 (19.74%) Logistics
4 13 (17.11%) ITSM
4 13 (17.11%) Performance Monitoring
4 13 (17.11%) Regulatory Compliance
5 9 (11.84%) B2B
6 8 (10.53%) Data Management
6 8 (10.53%) ITIL
6 8 (10.53%) Project Management
7 7 (9.21%) Business Strategy
8 6 (7.89%) Cybersecurity
8 6 (7.89%) Data Entry
8 6 (7.89%) Line Management
8 6 (7.89%) Migration
8 6 (7.89%) Order Management
8 6 (7.89%) Roadmaps
8 6 (7.89%) Time Management
9 5 (6.58%) Mentoring
Programming Languages
1 11 (14.47%) PowerShell
2 1 (1.32%) SQL
Qualifications
1 28 (36.84%) DBS Check
2 8 (10.53%) Degree
3 6 (7.89%) Azure Certification
3 6 (7.89%) CCNA
3 6 (7.89%) Cisco Certification
4 2 (2.63%) A+ Certification
4 2 (2.63%) Network+ Certification
Quality Assurance & Compliance
1 6 (7.89%) GDPR
2 5 (6.58%) Cyber Essentials
System Software
1 21 (27.63%) Active Directory
2 6 (7.89%) Hyper-V
3 2 (2.63%) Virtual Servers
Systems Management
1 5 (6.58%) Microsoft Intune
Vendors
1 29 (38.16%) Microsoft
2 11 (14.47%) Sage
3 5 (6.58%) Meraki
3 5 (6.58%) Veeam
4 4 (5.26%) ServiceNow
5 2 (2.63%) Cisco
5 2 (2.63%) Commvault
5 2 (2.63%) Red Hat
6 1 (1.32%) Infor