Period
to 14 December 2018

The median annual salary for a 2nd/3rd Line Support was £34,750 in advertised job vacancies in Oxford during the 6 months to 14 December 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

2nd/3rd Line Support
Oxfordshire > Oxford
6 months to
14 Dec 2018
Same period 2017 Same period 2016
Rank 114 121 113
Rank change year-on-year +7 -8 +19
Permanent jobs requiring a 2nd/3rd Line Support 3 1 1
As % of all permanent IT jobs advertised in Oxford 0.21% 0.063% 0.071%
As % of the Job Titles category 0.22% 0.065% 0.072%
Number of salaries quoted 3 1 1
Oxford median annual salary £34,750 £26,500 £31,000
Median salary % change year-on-year +31.13% -14.52% -10.79%
10th Percentile £28,475 £25,750 £27,500
90th Percentile £39,225 £27,250 £34,500
Oxfordshire median annual salary £33,625 £25,000 £35,000
% change year-on-year +34.50% -28.57% +12.90%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Oxford. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Oxford
Permanent vacancies in Oxford with a recognized job title 1,345 1,543 1,390
% of permanent IT jobs with a recognized job title 95.46% 97.29% 98.09%
Number of salaries quoted 1,206 1,366 1,203
Oxford median annual salary £50,000 £45,000 £44,500
Median salary % change year-on-year +11.11% +1.12% +4.71%
10th Percentile £31,250 £28,500 £27,000
90th Percentile £77,500 £71,750 £62,500
Oxfordshire median annual salary £50,000 £45,000 £45,000
% change year-on-year +11.11% - +5.88%

2nd/3rd Line Support
Job Vacancy Trend in Oxford

Job postings that featured 2nd/3rd Line Support in the job title as a percentage of all IT jobs advertised in Oxford.

Job vacancy trend for 2nd/3rd Line Support in Oxford

2nd/3rd Line Support
Salary Trend in Oxford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd/3rd Line Support in Oxford.

Salary trend for 2nd/3rd Line Support in Oxford

2nd/3rd Line Support Skill Set
Top 30 Co-occurring IT Skills in Oxford

For the 6 months to 14 December 2018, 2nd/3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Oxford region featuring 2nd/3rd Line Support in the job title.

1 3 (100.00%) Microsoft
2 2 (66.67%) Firewall
2 2 (66.67%) Hyper-V
2 2 (66.67%) Office 365
2 2 (66.67%) VMware
2 2 (66.67%) Windows
2 2 (66.67%) Linux
3 1 (33.33%) MCSE
3 1 (33.33%) MCSA
3 1 (33.33%) SharePoint
3 1 (33.33%) MS Exchange
3 1 (33.33%) LAN
3 1 (33.33%) VoIP
3 1 (33.33%) WAN
3 1 (33.33%) TCP/IP
3 1 (33.33%) VMware Workstation
3 1 (33.33%) MCTS
3 1 (33.33%) VMware Infrastructure
3 1 (33.33%) Windows Server 2008
3 1 (33.33%) Dell
3 1 (33.33%) Microsoft Certification
3 1 (33.33%) Apple
3 1 (33.33%) Internet
3 1 (33.33%) Windows 8
3 1 (33.33%) pfSense
3 1 (33.33%) Coaching
3 1 (33.33%) Driving Licence
3 1 (33.33%) Windows 10
3 1 (33.33%) Windows Server
3 1 (33.33%) Problem-Solving

2nd/3rd Line Support Skill Set
Co-occurring IT Skills in Oxford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (33.33%) Exchange Server 2010
1 1 (33.33%) MS Exchange
1 1 (33.33%) SharePoint
Cloud Services
1 2 (66.67%) Office 365
Communications & Networking
1 2 (66.67%) Firewall
2 1 (33.33%) Internet
2 1 (33.33%) LAN
2 1 (33.33%) TCP/IP
2 1 (33.33%) VoIP
2 1 (33.33%) WAN
General
1 1 (33.33%) Telecoms
Miscellaneous
1 1 (33.33%) Driving Licence
Operating Systems
1 2 (66.67%) Linux
1 2 (66.67%) Windows
2 1 (33.33%) Windows 10
2 1 (33.33%) Windows 7
2 1 (33.33%) Windows 8
2 1 (33.33%) Windows Server
2 1 (33.33%) Windows Server 2008
Processes & Methodologies
1 1 (33.33%) Coaching
1 1 (33.33%) Problem-Solving
Qualifications
1 1 (33.33%) MCP
1 1 (33.33%) MCSA
1 1 (33.33%) MCSE
1 1 (33.33%) MCTS
1 1 (33.33%) Microsoft Certification
System Software
1 2 (66.67%) Hyper-V
2 1 (33.33%) pfSense
2 1 (33.33%) VMware Infrastructure
2 1 (33.33%) VMware Workstation
Vendors
1 3 (100.00%) Microsoft
2 2 (66.67%) VMware
3 1 (33.33%) Apple
3 1 (33.33%) Dell