1st Line Support Jobs in Peterborough

First Line Support
Cambridgeshire > Peterborough

The median First Line Support salary in Peterborough is £24,000 per year according to job vacancies posted during the 6 months to 23 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
23 Apr 2024
Same period 2023 Same period 2022
Rank 30 44 55
Rank change year-on-year +14 +11 -21
Permanent jobs requiring a 1st Line Support 6 1 1
As % of all permanent jobs advertised in Peterborough 2.54% 0.50% 0.36%
As % of the Job Titles category 2.96% 0.58% 0.37%
Number of salaries quoted 6 1 1
10th Percentile £21,000 - -
25th Percentile £22,500 £21,750 £21,750
Median annual salary (50th Percentile) £24,000 £22,500 £22,500
Median % change year-on-year +6.67% - +12.50%
75th Percentile - £23,250 £23,250
90th Percentile £26,375 - -
Cambridgeshire median annual salary £24,500 £22,000 £20,500
% change year-on-year +11.36% +7.32% +2.50%

All Permanent IT Job Vacancies
Peterborough

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Peterborough. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Peterborough with a recognized job title 203 172 272
% of permanent jobs with a recognized job title 86.02% 86.00% 98.19%
Number of salaries quoted 166 112 228
10th Percentile £24,000 £25,525 £27,200
25th Percentile £31,375 £29,000 £32,500
Median annual salary (50th Percentile) £45,000 £42,500 £44,466
Median % change year-on-year +5.88% -4.42% +5.24%
75th Percentile £57,500 £66,250 £60,000
90th Percentile £65,625 £69,875 £69,375
Cambridgeshire median annual salary £52,500 £54,000 £50,000
% change year-on-year -2.78% +8.00% -

1st Line Support
Job Vacancy Trend in Peterborough

Job postings that featured 1st Line Support in the job title as a proportion of all IT jobs advertised in Peterborough.

Job vacancy trend for 1st Line Support in Peterborough

1st Line Support
Salary Trend in Peterborough

3-month moving average salary quoted in jobs citing 1st Line Support in Peterborough.

Salary trend for 1st Line Support in Peterborough

1st Line Support Skill Set
Top 15 Co-occurring Skills and Capabilities in Peterborough

For the 6 months to 23 April 2024, 1st Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Peterborough region featuring 1st Line Support in the job title.

1 3 (50.00%) Microsoft 365
1 3 (50.00%) Social Skills
2 2 (33.33%) Windows 10
2 2 (33.33%) Windows
2 2 (33.33%) Active Directory
3 1 (16.67%) ITIL
3 1 (16.67%) Microsoft Exchange
3 1 (16.67%) Microsoft
3 1 (16.67%) Change Management
3 1 (16.67%) Firewall
3 1 (16.67%) Windows Server
3 1 (16.67%) Customer-Centricity
3 1 (16.67%) Azure
3 1 (16.67%) iPad
3 1 (16.67%) Entra ID

1st Line Support Skill Set
Co-occurring Skills and Capabilities in Peterborough by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (16.67%) Microsoft Exchange
Cloud Services
1 3 (50.00%) Microsoft 365
2 1 (16.67%) Azure
2 1 (16.67%) Entra ID
Communications & Networking
1 1 (16.67%) Firewall
General
1 3 (50.00%) Social Skills
Miscellaneous
1 1 (16.67%) iPad
Operating Systems
1 2 (33.33%) Windows
1 2 (33.33%) Windows 10
2 1 (16.67%) Windows Server
Processes & Methodologies
1 1 (16.67%) Change Management
1 1 (16.67%) Customer-Centricity
1 1 (16.67%) ITIL
System Software
1 2 (33.33%) Active Directory
Vendors
1 1 (16.67%) Microsoft