Period
to 21 November 2017

The median annual salary for a 1st Line Support Engineer was £22,500 in advertised job vacancies in Reading during the 6 months to 21 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

First Line Support Engineer
Berkshire > Reading
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 140 193 213
Rank change year-on-year +53 +20 -12
Permanent jobs requiring a 1st Line Support Engineer 15 3 6
As % of all permanent IT jobs advertised in Reading 0.63% 0.086% 0.13%
As % of the Job Titles category 0.66% 0.089% 0.14%
Number of salaries quoted 12 3 6
Reading median annual salary £22,500 £22,500 £26,500
Median salary % change year-on-year - -15.09% +20.45%
10th Percentile £19,825 £21,050 £21,625
90th Percentile £26,000 £23,700 £28,750
Berkshire median annual salary £22,500 £24,000 £23,000
% change year-on-year -6.25% +4.35% +9.52%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Reading. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Reading
Permanent vacancies in Reading with a recognized job title 2288 3354 4416
% of permanent IT jobs with a recognized job title 95.85% 96.16% 95.87%
Number of salaries quoted 1875 2512 3513
Reading median annual salary £47,500 £50,000 £45,000
Median salary % change year-on-year -5.00% +11.11% -5.26%
10th Percentile £25,500 £27,500 £26,750
90th Percentile £73,750 £71,925 £68,750
Berkshire median annual salary £47,500 £50,000 £48,000
% change year-on-year -5.00% +4.17% +6.67%

1st Line Support Engineer
Job Vacancy Trend in Reading

Job postings that featured 1st Line Support Engineer in the job title as a percentage of all IT jobs advertised in Reading.

Job vacancy trend for 1st Line Support Engineer in Reading

1st Line Support Engineer
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer in Reading.

Salary trend for 1st Line Support Engineer in Reading

1st Line Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Reading

For the 6 months to 21 November 2017, 1st Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Reading region featuring 1st Line Support Engineer in the job title.

1 13 (86.67%) Windows
2 10 (66.67%) Active Directory
3 5 (33.33%) Proactive Monitoring
3 5 (33.33%) Office 365
3 5 (33.33%) SLA
3 5 (33.33%) Microsoft
4 4 (26.67%) Red Hat
4 4 (26.67%) Linux
4 4 (26.67%) HND
4 4 (26.67%) CentOS
4 4 (26.67%) Windows 7
4 4 (26.67%) Computer Science
5 3 (20.00%) Advertising
5 3 (20.00%) Debian
5 3 (20.00%) Ubuntu
5 3 (20.00%) Windows Server
5 3 (20.00%) TCP/IP
5 3 (20.00%) ITIL
6 2 (13.33%) MCP
6 2 (13.33%) MCSE
6 2 (13.33%) Windows XP
6 2 (13.33%) MS Visio
6 2 (13.33%) MS Exchange
6 2 (13.33%) Cisco
6 2 (13.33%) HP
6 2 (13.33%) Telecoms
6 2 (13.33%) Microsoft Certification
6 2 (13.33%) Windows 8
6 2 (13.33%) Windows 10
6 2 (13.33%) SC Cleared

1st Line Support Engineer Skill Set
Co-occurring IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (13.33%) MS Exchange
Applications
1 2 (13.33%) MS Visio
Cloud Services
1 5 (33.33%) Office 365
2 2 (13.33%) Microsoft Azure
Communications & Networking
1 3 (20.00%) TCP/IP
General
1 3 (20.00%) Advertising
2 2 (13.33%) Telecoms
Miscellaneous
1 4 (26.67%) Computer Science
2 1 (6.67%) Data Centre
2 1 (6.67%) Management Information System
Operating Systems
1 13 (86.67%) Windows
2 4 (26.67%) CentOS
2 4 (26.67%) Linux
2 4 (26.67%) Windows 7
3 3 (20.00%) Debian
3 3 (20.00%) Ubuntu
3 3 (20.00%) Windows Server
4 2 (13.33%) Windows 10
4 2 (13.33%) Windows 8
4 2 (13.33%) Windows XP
Processes & Methodologies
1 5 (33.33%) Proactive Monitoring
2 3 (20.00%) ITIL
Qualifications
1 4 (26.67%) HND
2 2 (13.33%) DV Cleared
2 2 (13.33%) MCP
2 2 (13.33%) MCSE
2 2 (13.33%) Microsoft Certification
2 2 (13.33%) SC Cleared
2 2 (13.33%) Security Cleared
Quality Assurance & Compliance
1 5 (33.33%) SLA
System Software
1 10 (66.67%) Active Directory
2 1 (6.67%) VMware Infrastructure
Vendors
1 5 (33.33%) Microsoft
2 4 (26.67%) Red Hat
3 2 (13.33%) Cisco
3 2 (13.33%) HP
4 1 (6.67%) Citrix
4 1 (6.67%) VMware