The median annual salary for a 2nd Line Support Engineer was £25,500 in advertised job vacancies in Reading during the 3 months to 25 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support Engineer
Berkshire / Reading
3 months to
25 Jun 2017
Same period 2016 Same period 2015
Rank 103 124 122
Rank change year-on-year +21 -2  
Permanent jobs requiring a 2nd Line Support Engineer 4 5 20
As % of all permanent IT jobs advertised in Reading 0.31% 0.28% 0.87%
As % of the Job Titles category 0.32% 0.29% 0.90%
Number of salaries quoted 3 5 19
Median salary £25,500 £32,500 £23,579
Median salary % change year-on-year -21.53% +37.83%  
UK excluding London median salary £26,000 £25,875 £25,000
% change year-on-year +0.48% +3.50%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Reading. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Reading
Permanent job vacancies with a job title containing a recognized job role 1260 1704 2217
As % of all permanent IT job vacancies advertised in Reading 97.07% 96.49% 96.31%
Number of salaries quoted 1039 1349 1666
Median salary £47,000 £50,000 £45,000
Median salary % change year-on-year -6.00% +11.11%  
90% offered a salary of more than £25,000 £31,000 £24,936
10% offered a salary of more than £67,500 £70,000 £69,200
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

2nd Line Support Engineer
Job Vacancy Trend in Reading

The job posting trend of jobs advertised in Reading that featured 2nd Line Support Engineer in the job title.

Job vacancy trend for 2nd Line Support Engineer in Reading

2nd Line Support Engineer
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer in Reading.

Salary trend for 2nd Line Support Engineer in Reading

2nd Line Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Reading

For the 6 months to 25 June 2017, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Reading region featuring 2nd Line Support Engineer in the job title.

1 16 (84.21%) Windows
2 14 (73.68%) Windows Server
3 12 (63.16%) DHCP
3 12 (63.16%) DNS
3 12 (63.16%) Windows Server 2008
4 9 (47.37%) VMware
4 9 (47.37%) Active Directory
5 8 (42.11%) Cisco
5 8 (42.11%) Microsoft
6 7 (36.84%) TCP/IP
6 7 (36.84%) VMware Infrastructure
7 6 (31.58%) Marketing
7 6 (31.58%) MS Exchange
7 6 (31.58%) CCNA
7 6 (31.58%) Cisco Certification
7 6 (31.58%) Windows Server 2003
8 5 (26.32%) LAN
8 5 (26.32%) WAN
8 5 (26.32%) MCP
9 3 (15.79%) Service Delivery
10 2 (10.53%) Firewall
10 2 (10.53%) Data Protection
10 2 (10.53%) Windows Server 2012
10 2 (10.53%) Windows 7
10 2 (10.53%) Office 365
10 2 (10.53%) Hyper-V
10 2 (10.53%) Juniper
11 1 (5.26%) CommVault
11 1 (5.26%) NetApp
11 1 (5.26%) Lotus

2nd Line Support Engineer Skill Set
Co-occurring IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (31.58%) MS Exchange
2 1 (5.26%) IBM Notes
2 1 (5.26%) SharePoint
Applications
1 1 (5.26%) Microsoft Office
Cloud Services
1 2 (10.53%) Office 365
2 1 (5.26%) Cloud Computing
Communications & Networking
1 12 (63.16%) DHCP
1 12 (63.16%) DNS
2 7 (36.84%) TCP/IP
3 5 (26.32%) LAN
3 5 (26.32%) WAN
4 2 (10.53%) Firewall
5 1 (5.26%) Broadband
5 1 (5.26%) Cisco ASA
5 1 (5.26%) Cisco Nexus
5 1 (5.26%) Network Security
5 1 (5.26%) VPN
Database & Business Intelligence
1 1 (5.26%) DB2
1 1 (5.26%) Informix
1 1 (5.26%) SQL Server
General
1 6 (31.58%) Marketing
Miscellaneous
1 1 (5.26%) User Experience
Operating Systems
1 16 (84.21%) Windows
2 14 (73.68%) Windows Server
3 12 (63.16%) Windows Server 2008
4 6 (31.58%) Windows Server 2003
5 2 (10.53%) Windows 7
5 2 (10.53%) Windows Server 2012
6 1 (5.26%) Linux
6 1 (5.26%) Windows 8
Processes & Methodologies
1 3 (15.79%) Service Delivery
2 2 (10.53%) Data Protection
3 1 (5.26%) Multi-Factor Authentication
3 1 (5.26%) Open Source
3 1 (5.26%) Root Cause Analysis
3 1 (5.26%) Two-Factor Authentication
Programming Languages
1 1 (5.26%) SQL
1 1 (5.26%) T-SQL
Qualifications
1 6 (31.58%) CCNA
1 6 (31.58%) Cisco Certification
2 5 (26.32%) MCP
3 1 (5.26%) Microsoft Certification
3 1 (5.26%) SC Cleared
3 1 (5.26%) Security Cleared
Quality Assurance & Compliance
1 1 (5.26%) SLA
System Software
1 9 (47.37%) Active Directory
2 7 (36.84%) VMware Infrastructure
3 2 (10.53%) Hyper-V
Systems Management
1 1 (5.26%) NetBackup
Vendors
1 9 (47.37%) VMware
2 8 (42.11%) Cisco
2 8 (42.11%) Microsoft
3 2 (10.53%) Juniper
4 1 (5.26%) CheckPoint
4 1 (5.26%) CommVault
4 1 (5.26%) Dell
4 1 (5.26%) EMC
4 1 (5.26%) HP
4 1 (5.26%) IBM
4 1 (5.26%) Lotus
4 1 (5.26%) NetApp
4 1 (5.26%) Oracle
4 1 (5.26%) Sybase
4 1 (5.26%) Veeam