Period
to 20 November 2017

The median annual salary for a 3rd Line Technical Support was £30,000 in advertised job vacancies in Reading during the 6 months to 20 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Technical Support
Berkshire > Reading
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 154 177 215
Rank change year-on-year +23 +38 -12
Permanent jobs requiring a 3rd Line Technical Support 2 15 1
As % of all permanent IT jobs advertised in Reading 0.085% 0.44% 0.022%
As % of the Job Titles category 0.089% 0.45% 0.023%
Number of salaries quoted 1 14 1
Reading median annual salary £30,000 £45,000 £35,000
Median salary % change year-on-year -33.33% +28.57% -22.22%
Berkshire median annual salary £33,750 £45,000 £38,500
% change year-on-year -25.00% +16.88% -14.44%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Reading. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Reading
Permanent vacancies in Reading with a recognized job title 2259 3310 4439
% of permanent IT jobs with a recognized job title 95.84% 96.11% 95.85%
Number of salaries quoted 1850 2482 3531
Reading median annual salary £47,500 £50,000 £45,000
Median salary % change year-on-year -5.00% +11.11% -5.26%
10th Percentile £25,000 £27,500 £26,750
90th Percentile £73,800 £72,000 £68,750
Berkshire median annual salary £47,500 £50,000 £48,000
% change year-on-year -5.00% +4.17% +6.67%

3rd Line Technical Support
Job Vacancy Trend in Reading

Job postings that featured 3rd Line Technical Support in the job title as a percentage of all IT jobs advertised in Reading.

Job vacancy trend for 3rd Line Technical Support in Reading

3rd Line Technical Support
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support in Reading.

Salary trend for 3rd Line Technical Support in Reading

3rd Line Technical Support Skill Set
Top 27 Co-occurring IT Skills in Reading

For the 6 months to 20 November 2017, 3rd Line Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Reading region featuring 3rd Line Technical Support in the job title.

1 2 (100.00%) Windows
1 2 (100.00%) Active Directory
1 2 (100.00%) Office 365
1 2 (100.00%) Veeam
1 2 (100.00%) Microsoft Azure
2 1 (50.00%) Virtual Environments
2 1 (50.00%) Service Delivery Management
2 1 (50.00%) Amazon AWS
2 1 (50.00%) Hyper-V
2 1 (50.00%) Windows Server 2012
2 1 (50.00%) Hybrid Cloud
2 1 (50.00%) Server Building
2 1 (50.00%) Windows Server
2 1 (50.00%) SCCM
2 1 (50.00%) VMware Infrastructure
2 1 (50.00%) Windows Server 2008
2 1 (50.00%) Service Delivery
2 1 (50.00%) VMware
2 1 (50.00%) Clustering
2 1 (50.00%) Backup Exec
2 1 (50.00%) SAN
2 1 (50.00%) SQL
2 1 (50.00%) SQL Server
2 1 (50.00%) ITIL
2 1 (50.00%) SharePoint
2 1 (50.00%) VoIP
2 1 (50.00%) Microsoft

3rd Line Technical Support Skill Set
Co-occurring IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (50.00%) SharePoint
Cloud Services
1 2 (100.00%) Microsoft Azure
1 2 (100.00%) Office 365
2 1 (50.00%) Amazon AWS
Communications & Networking
1 1 (50.00%) SAN
1 1 (50.00%) VoIP
Database & Business Intelligence
1 1 (50.00%) SQL Server
Miscellaneous
1 1 (50.00%) Clustering
1 1 (50.00%) Hybrid Cloud
Operating Systems
1 2 (100.00%) Windows
2 1 (50.00%) Windows Server
2 1 (50.00%) Windows Server 2008
2 1 (50.00%) Windows Server 2012
Processes & Methodologies
1 1 (50.00%) ITIL
1 1 (50.00%) Server Building
1 1 (50.00%) Service Delivery
1 1 (50.00%) Service Delivery Management
1 1 (50.00%) Virtual Environments
Programming Languages
1 1 (50.00%) SQL
System Software
1 2 (100.00%) Active Directory
2 1 (50.00%) Hyper-V
2 1 (50.00%) VMware Infrastructure
Systems Management
1 1 (50.00%) Backup Exec
1 1 (50.00%) SCCM
Vendors
1 2 (100.00%) Veeam
2 1 (50.00%) Microsoft
2 1 (50.00%) VMware